We've visited before and have always enjoyed our experience, which is why this was so disappointing. Shortly after entering, a staff member asked whether my socks were grip socks. I let him know they were grip socks from another indoor playground and politely declined his request to inspect the bottom of my feet. After that, two additional employees approached me separately asking to see my socks as well. I completely understand having safety policies, but being approached by three different staff members asking to inspect the bottom of my feet after I had already explained the situation felt excessive and awkward. At that point, I decided to request a refund and leave. The refund was provided without issue, which I appreciated. My only feedback would be that staff communication could be improved so customers are not repeatedly approached regarding the same concern, or hook me up to a lie detector at that point geez read more

On the crap end of what is left of The Shoppes at Carlsbad Mall, someone decided to open an Indoor Park that caters to younger children. It's like if someone crossed a SkyZone Trampoline Park with a McDonald's Playpen and slapped it with a coat of pastel paint and candy stickers. Sorry, CANDEE stickers. I will say that the prices are very reasonable. $25 buys you two hours of playtime. Grip socks are extra, food is extra, some of the games are extra. And the area itself is impressively clean, especially considering the number of young children traipsing about. On the negative side of things, however, the list is a bit longer. First, there's not a ton to do. Candeeland has limited space to work with and much of it is taken up by sitting areas for parents. The empty space could easily house 2-3 more small activities without sacrificing any existing areas. Still, what activities they do have are pretty intricate, with the multilevel play area having a nice array of padded areas for children to crawl through and a toddler area with nice pneumatic tube setup to delight the young. Next, even though the place is less than a year old, there's already some breakage of some of the area. There's a floor made up of touch screens that displays numerous games for kids to step on a play with. However, it's apparent that some larger kids have smacked a number of screens, causing them to go out or flicker. Which leads to my biggest issue. There are not that many people working here. This means that there are usually people minding the gate and checking if your kid is leaving with the right person. But, there aren't enough people on the floor to ensure safety or police older kids from doing things they shouldn't be doing. Candeeland really is a place that caters to those between 3-8 years of age. Older kids either don't fit on some of the slides or play a bit too rough with the environment. More than once, a screaming 12 year old almost barreled over my kid, knocked her off a slide, or hit her with one of the nerf axes. Sure, they balk when you glare at them. But, they just go back to screaming and thrashing about while their parents sleep oblivious in the corner. So, does my seven year old like Candeeland? Yes, she loved it and wants to come back. Did I like Candeeland? M'eh, not particularly. Still, I'm sure I'll be back eventually... read more

Disappointing experience - not the same as before I visited Candeeland Carlsbad yesterday with my 5-year-old son, and unfortunately, the experience was very disappointing. I want to start by saying the front desk attendant was very friendly and welcoming. However, the rest of the staff completely changed the tone of our visit. They were consistently rude and made us feel not welcomed there. I've been there before and had a very different experience, so this was surprising. This time, I was not allowed to sit at the tables with my coffee and reusable water bottle, even though they sell drinks and snacks on-site and I've done this on previous visits. I had no intention of taking anything into the play structures, just sitting at the tables. I also planned to do some light work on my computer while my son played, something I've done there before, but I was told that wasn't allowed either. I was told I had to stay with my son at all times. The way this was communicated was the most frustrating part. The staff came across as dismissive and unwelcoming, not just to me but to other families as well. I ended up speaking with the assistant manager because the situation felt so uncomfortable. As I was leaving, another family actually thanked me for saying something because they were feeling the same way, which says a lot. I had been planning to host my son's birthday party there in June, but after this experience, I will definitely be making other plans. I really hope management takes this feedback seriously, because this place has potential, but the customer experience needs a lot of improvement. read more

A great indoor play area for children to run freely without having to worry about them getting lost. It's clean, safe and secure - plus well lit. Air conditioning is on full blast which is a necessity especially with all the people and the body heat that's generated here. Food and drink are reasonably priced. Socks are included and aren't too pricey. Several dedicated sections for parties of all sizes. I wouldn't hesitate to consider this place for a birthday party. Staff are accommodating and friendly. Be back soon. read more

Candeeland Wonderpark - Fun and games - Indoor Playcenter Near Me - Carlsbad, California

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First time here super cute ! Everything looks so new ! Grip socks required, they sell them for $3 or you can bring your own . It's about $20 a child for an hour , one adult allowed in but most play areas say no adults allowed so you're more just watching or following. Cute cafe , they sell quite a few items . I had an Americano made by Felix ! Super friendly employee . He asked me if it was my first time here and said yes . He gave me 10 free token s for the games ! They also have a candy shop as you leave . Price wasn't too bad , thought it was going to be worse . Great overall first time visit . If you have small children this a great place to go ! read more

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Ok, I don't know whose eyes got bigger, mine or my grandkiddos! My husband told me they were going to open this place awhile ago. I'm excited it is finally here! I wanted to play on everything with my grandkiddos. I just had to go down the lighted slides! I didn't slide down as fast as the littles but still had fun. But before I enjoyed a little play time I had a can of cold brew from the snack area. Now, the prices are not budget friendly. Hey, if you are desperate for some energy, there you go! They also offer regular brew. This place is very open and inviting with the happy colors (colors that says, candy is here). There is a section that offered candy. We did not dare visit that area since Halloween was just the other day. We will visit that section the next visit around. You must wear the special grip socks if going into the play section. Socks are $3 a pair. Customer service at the desk are friendly and ready to help and answer any question's. There are seating spread throughout the play area. There are tables and chairs at the snack bar area. They have party packages available, something worth looking into. read more

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We saw some instagram post and decided to come during opening weekend, and boy was it packed! The place is brand spanking new. We were looking for a new place. Definitely better than Baby Hop in the same mall. There's a lot of activities for all ages. My toddler spent most of the time in the little kid area. They have staff checking too, which I like because older kids can be rowdy. Lots of sitting area for adults. They have party rental rooms. The cafe wasn't fully operable yet, they were still in the process of getting their licenses for some drinks. Staff were really friendly. Definitely come back! read more

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TikTok: m.Albright IG: rs.Albright I absolutely loved this place! We traveled from Chula Vista just to come here & we were not disappointed. They offer military discounts on admission prices which was a plus. Adults must wear grip socks too and I was unaware of that so we had to purchase some! We went on a weekday before closing & it was very clean and everything was organized. I would definitely recommend going when it's not crowded! read more

It is clean and the staff is so kind, if you want your kids to get some of their energy out without melting away in the SoCal heat this is such a great option. It's so great that the cost includes for a parent to go into the playground with kids especially since it is so large. A definite must go to for families!! read more

Candeeland Wonderpark - This has to be the cutest play area for kids in Carlsbad! - Indoor Playcenter Near Me - Carlsbad, California

Yes to a clean, safe, well kept, and fun place for kids! I have been to this indoor playground a handful of times and just recently for a large birthday party (around 80 guests). Every time we come it has always been a pleasant experience. My 3 littles eyes always brightens when we visit. Parking is easy since it's at the slow part of the mall (enter between the old Sears and Macys on the 2nd floor). When you enter, it's to the left. You cannot miss the brightness of the establishment. The check in staff are nice and helpful and the entrance fee is reasonable. ($25 for 2 hours). Socks are extra but we were able to bring our own to use. For every kid entrance purchased, an adult is free. Adults can accompany kids into the structures (if you can fit). The party room is large enough to accommodate about 80 max with both kids and adults. For our party, some of the guest sat outside the room. You can bring in your own food but you would need to set it up yourself and breakdown. The party packages are pretty reasonable as well. One of my top places to take the kids for a couple hours to burn off energy. read more

Came here for my great nephew's 3rd birthday and it was really fun! The staff were very friendly and kept cleaning throughout the whole time we were there. They didn't kick us out right at the time our slot ended which was very cool of them. It wasn't too busy either and we had cake and pizza in the food area. I like how there's age specific areas. And lots of stimulating activities to do. The ball pit where you can actually throw balls at the screen at zombies or other things was one of my favorites. My nephew loved it! I wish we had these when I was a kid! There's a hidden axe throwing in the obstacle course that was soft and Velcro which was really fun! I've been recommending this place ever since I went. Enjoyed by kids and adults! read more

Candeeland Wonderpark - Ball pit! - Indoor Playcenter Near Me - Carlsbad, California

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We were in the area on a family trip, but with the rain I started to look for activities to do with my kiddos. We came across Candeeland and stopped in on a weekday afternoon. The space is bright and definitely loud, with a lot of excited and energetic kids. The area is really well thought out, with space for younger kids to play, lots of different areas for kids to get their energy out, etc. There are ball pits, obstacle courses, lots of slides and climbing areas, etc. My kids had a blast and my husband and I got a workout chasing them around. Bathrooms are very clean--we went twice in the time I was there and staff were regularly checking in. They provide slippers (since the facility is sock-only) and have child-sized toilet/sink area. My kiddos are bigger so they don't need that kind of thing, but I could see it being helpful for younger ones. read more

Came here with our godson and I cannot rave about this place more! First of all this sounds weird but just for security - we walked in (were waiting for our godson and his mom) and were kindly but immediately asked if we came with a kid. It was clear that if you didn't you weren't allowed there which I really loved out the gate. Second of all everyone that worked here was absolutely LOVELY. Just great with kids (even crying ones, angry ones, you name it). Third of all this place is SUPER clean and there is always someone around cleaning everything constantly. As for the activities - what a great playground. From slides, things to climb, fun games, you name it. It was the perfect place to spend an hour or so. Someone was also having a party there and I couldn't imagine a more fun place for kids to have a party. Please note it is kinda expensive (per hour) but honestly worth it in my eyes. You have to wear grippy socks there (which you can buy), and there are cubbies to put your items in. There are some arcade games as well for little ones that you can buy coins for and a place in the back for food and drinks. All in all a clean and safe place ran by really lovely humans. Will absolutely return. PS for parking it's easiest (in my opinion) to park on the ground level closest to the freeway by the Macys entrance. You then go through Macys (past the perfumes) to the main mall's hallway and take the elevator up and it's right there to your right. Please note for strollers there is an elevator to the left hand side of the perfume area in Macys that will drop you off on the top level. Again you'd take a right and it's right there. read more

We had our daughter's 8th birthday here and it was amazing!!! 3 hrs of fun for the kids, relaxation for the parents and Dominos Pizza for delivery? Yes please!! We booked the strawberry package with the large party room, 40+ kids & parents. You can bring outside food and drinks, we even rolled in our cooler to keep drinks cold. Def recommend extra water, the kids will be sweating and thirty! Package came with socks for everyone, pizza, drinks, coins and a great time. The owners were both amazing, checked in with us frequently and offered cake cutters and a lighter, you know, the little things we forget running out the door. I love that this place entertained our 1 year old all the way to our teenagers. Love the small kids play area! Amazing times! 10/10 would recommend read more

I wanted to check out Candeeland. Now I understand why my son always stops himself on the slides when he wears grippy socks. Why do parents need to wear them also? My son loves the ball pit. I was surprised he wasn't that fond of the slide. Maybe because it's big and didn't end in a big ball pit. With the big space, I felt like there should be more for kids to do. There's plenty of open space to add more things. It was cool to get him excited and explore but I did expect more than what I saw. Not sure if we would be back. read more

Took my Niece (4) and Nephew (4) here with their Mothers and we had an excellent time! I booked a 2-hr play window in the start of the day. It was everyone's first time there and my nieces reaction to the place was priceless! It was so fun watching them explore and play. My Nephew loved the ball pit, and all of its interactive elements! My Niece was climbing and swinging on everything. We enjoyed a snack break, games, and a few of the little coin operated rides. Big compliment to the staff who was consistently walking around and cleaning all over the play area! Plus there was someone always monitoring the gate for child and parent safety! The kids had so much fun, I would love to take them here again! read more

Highly recommend. Just an amazing kids friendly environment. Very clean. Very organized. My kids had soo much fun. Even adults can join the kids which makes it extra nice. Very spacious & comfortable for adults to sit and watch their kids. 10/10 ! & the owner themselves are truly so nice and welcoming. read more

Candeeland Wonderpark - Indoor Playcenter Near Me - Carlsbad, California

This is the cleanest kids' playground I've ever seen, seriously spotless and smells fantastic! My kids go wild for it, and owners Remo and his wife pour their hearts into making sure everyone has an absolute blast. Hands-down the best spot in Carlsbad Mall to torch some calories and shake out the wiggles. read more

Candeeland Wonderpark - Kids having a blast - Indoor Playcenter Near Me - Carlsbad, California

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So much fun for children and grandmas. Don't go on the weekend extremely crowded. During the week day right when they opened was perfect we were 2 of 9 people there total!!!! read more

Huge, clean, and a place for children ages 2 (comfortably) through probably 13. Food options available with snacks, drinks, kid food (dino nuggets etc), and ice cream. There is a section for 2-4 year olds which has its own ball pit and soft play. My son had a blast. Truthfully, I saw late teens and adults enjoying themselves all over the playground. For the older patrons, think candy land themed ninja warrior padded obstacle, slides, and ball pits. Probably not a great place for people on the spectrum if they have sensory sensitivities. We went on a Sunday, there were 3 birthday parties but the place still had capacity for more patrons. Staff are friendly for the most part and all equipment seems clean durable. They charge $3 for adult grippy socks. For my son and I, we paid $28. This is the largest indoor playground in North County and arguably the most equipped. We're looking forward to going back. read more

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Super fun place. We went here during the week for an after school birthday party. First time here and was pleasantly delighted. The space is super clean, bright, shiny, glittery and fun!! Huge spaces for kids to run, climb, slide, crawl, swing, and draw. I was impressed with the gourmet popcorn and cotton candy machines. Press another button and here's your chocolate topping. Staff was very attentive while cleaning often. There are 2 birthday party rooms and a candy for sale area by the front. read more

Candeeland Wonderpark - Layout of Candeeland - Indoor Playcenter Near Me - Carlsbad, California

My kids had an incredible time here--they didn't want to leave! I was really impressed by how clean everything was and how professional and friendly the staff were. I highly recommend this place for families with kids, and it's also a fantastic spot to host birthday parties. read more

When the weather is hot, hot, hot, we have to search for something to do indoors. Candeeland didn't disappoint. We met some friends here and the kids had a blast. Located inside the Carlsbad Shoppes, it was easy to find and lots of parking available. Inside was very clean and the employees were all super nice. It didn't feel crowded even though there were lots of kids running around. We opted for the 2 hour pass and price was decent. They have a lot of cool things inside for kids of all ages. They even have claw machines (extra charge). All in all, a fun place to check out if you are looking for something to do with the kiddos. read more

Such a fun place! The kids had a blast! And I really appreciated how clean the facilities are. Don't except too much from the cafe, but it's a really great touch to for parents to sit and have a coffee to relax a bit. The interactive screens, the bright obstacle maze, and all the activities the kids could run around and enjoy were fantastic. read more

We took our 4 and 6 year old to this Candeeland, and they had a blast! Everything is super clean, brand new and the people working there are so nice. We booked our 4 year old's birthday party here for next month and we can't wait! read more

Candeeland Wonderpark - Obstacle course - Indoor Playcenter Near Me - Carlsbad, California

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Lots of play space but found pee on one of the higher floors :( I understand this can happen to my kid as well but the place felt over capacity on a rainy day and by the time I informed staff kids stepped all over it already. Also did not love that they made adults wear grippy socks. Another person echoed this sentiment in their review. read more

Candeeland Wonderpark - Pee found on the side - Indoor Playcenter Near Me - Carlsbad, California

We visited Candeeland Wonderpark with our 4-year-old daughter and 13-year-old son, and both had an amazing time. There's something for every age -- from coin-operated rides for littles and claw machines (that are actually winnable!) to endless mazes, obstacles, climbing, sliding, ball pits, jumping, and interactive games. The place is clean, well laid out, full of energy, looks amazing with all the different bright colors and glitter. Two hours flew by so fast, and honestly, our kids could have stayed much longer without running out of things to do. Our 4-year-old kept escaping our grasp and running back into the tunnels and climbing area. Lol. She did not want to leave at all. We eventually did and our arms were full with prizes we won from the claw machines. It's a great spot for the whole family, and we'll definitely be coming back. My kids keep asking to go back the "Candeeland," so we will be heading back there this week. Highly recommend this place. Can't wait for their café and candy shop to open! read more

Candeeland Wonderpark - Just a glimpse. So much more than what you see from the front where I took this pic from. - Indoor Playcenter Near Me - Carlsbad, California

It's more expensive than other ones we have gone to and workers are absolutely rude !! Horrible experience do not recommend read more

I took my two children here yesterday. It's really big, nice and clean. They have so many different play areas for the children, a lot of interactive things and they definitely will not get bored. I also really liked that they had a candy station in the front. The only complaint I have is that they offer some food selections, but their food is really gross. Their pizza tasted like plastic, their Dino nuggets are just straight out of the box from Costco, and their fries are not edible. They charge a good price for them too. If they are going to offer food and charge the price that they are, the food should at least be decent. I'm also not a fan of the mall location. But other than that, the kids will have a blast if you come here. read more

This is a great addition to the community. They literally have it all, including interactive games, ninja obstacle course, slides, games and more. My kids can spend hours in here and have a great time. Perfect place to host a birthday, too. Will be coming back often. read more

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Don't have a birthday party here. They don't let you check in early. There aren't decorations provided. You have to bring your own food. They only provide pizza and not enough for parents and kids. Overpriced for not much. I did not have a good experience. read more

Pretty good solution for an hour or two on a rainy day. Ultra aggressive waivers they make you the parent fill out for each child and parent, but and the make you pay $3 for socks with grippies on the bottom. read more

Super cute! Super squeaky clean! My kiddos loved it so much! It was FUN! Their cotton candy machine was super fun!

One of the best experiences ever, the kids loved the place. We booked a Chocolate package party for our little one and they delivered. The party room was set up beyond our expectation and the staff made us feel very welcomed and special. Definitely recommend this place to anyone having a party or just wanted to spend the day with the kids. read more

Where do I begin? Besides this being an AWESOME place for kids (clean, fun, modern, creative, fairly priced), the owners are truly exceptional people (I'll explain). First off, about the location. We were visiting SD for a few days in October and it happened to be on a rare very rainy day. Searching for something to do with our young child we searched for play rooms. Often, you expect to find a mediocre place with run-down equipment and disorganization. Instead we found Candeeland which is even more awesome in person. The venue is large, brightly lit and super clean. The activities are large and creatively designed for a variety of ages. The price is reasonable and totally worth it if you need to help the kid(s) burn some energy. Our child explored and played for a full two hours. They also have a cafe with good choices (healthy stuff too) for grownups and kids. The bathrooms are clean and they even provide slippers to wear (since you have to take your shoes off in the play area). This keeps the bathroom germs out of the play area. So for all these reasons alone they deserve a 5 star review. And then there is another for us... somehow in the midst of playing in the various activities with our little one, we lost a ring. We didn't even notice we had lost it until a couple days later. At that point we assumed we left it in our hotel and called them but with no success. After a few weeks we assumed the ring was lost forever. Then we got a call from the owners, they had found the ring and went above and beyond to figure out who it belonged to and reached out to us. They were even kind enough to meet us on a day off to give it back. We are so grateful and amazed. Thank you very much Deena and Sam. read more

This place is amazing. Family friendly; family oriented; SUPER CLEAN! I saw 2 people walking around cleaning. Staff are all really friendly. Everything is spread out so the kids have plenty of room to run around. It's impeccable designed for kids and parents. read more

This place is so cute!! We were visiting Carlsbad from LA for the week with our toddler and this place was definitely the highlight of her trip. They had super sparkly floors, everything was clean and bright, the owner was super nice, the play areas were large - it was so much fun! We are definitely coming back next time we're in town. read more

What an amazing experience! This place has it all! My kids loved the endless ninja mazes, the interactive ball throwing projector game, the slides nicely polished and clean! The volcano in the middle is super cool, the kids get a good workout in climbing using the rope and then choosing from two slides to drop down! The coin operated machines are super cool, they actually let you win stuff which is cool. You can use your card to get coins which is helpful and the kids love the claw machines. They actually have some cool stuff in the machines. There's another cool interactive game where you build your character and it then puts your character with the colors you choose on the screen! That' was dope! Needless to say we'll be coming back! The candy section wasn't open when we went in but they have over 80 choices of candies, maybe more. Thanks for putting together such a cool spot for the kids. read more

We have been waiting for this place to open up for a very longtime. Our kids absolutely enjoyed it. We were telling them that next week we will take them to Lego land but they refused to go there. They were protesting against the idea and kept saying they want to go back to candeeland. The place is clean and the people are super friendly and the ambiance is awesome! read more

We enjoyed our visit at Candeeland and I really loved the addition of Labubus! It was so cute and the floor was interactive. I didn't get any photos of the jungle gyms/ slides area because we were too busy playing but it was amazing and very amusing. Lots to do for kids. I would recommend ages 1-10 but I saw some older kids and there was plenty of candy and activities for them too! We got to play for an hour for $20 per kid. read more

Candeeland Wonderpark - Labubu Mascots! - Indoor Playcenter Near Me - Carlsbad, California