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    Recommended Reviews - The GRID

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    My 6 year old enjoying VR.
    Courtney G.

    I took my sons here to celebrate my oldest sons 10th birthday and this place did not disappoint. My 6 year old and I had an amazing time as well as the birthday boy. My husband and I plan to come here to try out their more spooky, Halloween-themed VR experiences. Thank you to the Grid for giving my children an experience they won't forget!

    This deal was way off the grid.

    20 5 star reviews?! They must've only gone on a weekend and not needed to reach anyone that works or runs it. I bought a Living Social deal for the 2 people 2 rounds of VR M-Thur only option a couple months ago, that expires March 20. Plenty of time for my husband and daughter to use it, so I thought. My first attempt was going online last month to book for my daughter's birthday on a Monday, and noticed they're not open or "available" M-Thur. Confused as they specifically made a deal for those days at a cheaper rate than weekends, I called to ask them about the situation. After a voicemail, my call was never returned. I paid $11 for this deal, but instead, last minute, I spent $50 elsewhere for an escape room on a weekday. It was still in my vouchers to use til March 20, so went online again to see if perhaps the calendar showed different openings. Nope. Called again. No call back again. Last Friday night was my last attempt. They have to be open, right? Maybe a better chance of reaching someone or getting a call back? NOPE. 3 messages and 3 unreturned calls spread out over about 3 weeks, and sure as shit as I came on here to write this review, their hours show they're closed M-Thur. Before my deal expires and for the reason stated in the previous sentence, I'm over trying to give my business to someone who very clearly doesn't want or need it. Kind of impossible to use a voucher that's valid ONLY on the very days they're closed. False advertising to gain new customers, by offering a deal that can't be redeemed, is unethical. Thank goodness I was able to get a full refund. Virtual reality seems to have skewed their idea of actual reality when it comes to customer service.

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    2 years ago

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    1 year ago

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    2 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    8 years ago

    Took 14 kids here for an 11 yr olds bday party - everyone loved it! Even my husband and I played a few rounds, it was a lot of fun.

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    7 years ago

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    8 years ago

    Took the family, we had a great time and even had a great workout.. kids loved the game play we will be back.. thanks for the hookup

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    8 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    9 years ago

    I went with my cousins and we had so much fun! The boys were ages 8-12 and they loved it!

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    9 years ago

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    8 years ago

    Fun experience for whole family. Something different is always good. And host was very accomidating.

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    9 years ago

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    7 years ago

    Super fun! My husband and nephew went and had a blast! Bring water though, you move around a lot!

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    7 years ago

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    8 years ago

    Was great fun and the owner allowed me my brother and Dad to go try it out, This place needs more business I'm sure to go back soon

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    9 years ago

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    Ask the Community - The GRID

    Review Highlights - The GRID

    Had the amazing opportunity to meet Pan (The Owner) today as he showed me around and let me try the games out.

    Mentioned in 8 reviews

    Read more highlights

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    Candeeland Wonderpark - Sprinkle Summit Climbing Volcano with 2 slides.

    Candeeland Wonderpark

    (45 reviews)

    Disappointing experience - not the same as before…read more I visited Candeeland Carlsbad yesterday with my 5-year-old son, and unfortunately, the experience was very disappointing. I want to start by saying the front desk attendant was very friendly and welcoming. However, the rest of the staff completely changed the tone of our visit. They were consistently rude and made us feel not welcomed there. I've been there before and had a very different experience, so this was surprising. This time, I was not allowed to sit at the tables with my coffee and reusable water bottle, even though they sell drinks and snacks on-site and I've done this on previous visits. I had no intention of taking anything into the play structures, just sitting at the tables. I also planned to do some light work on my computer while my son played, something I've done there before, but I was told that wasn't allowed either. I was told I had to stay with my son at all times. The way this was communicated was the most frustrating part. The staff came across as dismissive and unwelcoming, not just to me but to other families as well. I ended up speaking with the assistant manager because the situation felt so uncomfortable. As I was leaving, another family actually thanked me for saying something because they were feeling the same way, which says a lot. I had been planning to host my son's birthday party there in June, but after this experience, I will definitely be making other plans. I really hope management takes this feedback seriously, because this place has potential, but the customer experience needs a lot of improvement.

    A great indoor play area for children to run freely without having to worry about them getting…read morelost. It's clean, safe and secure - plus well lit. Air conditioning is on full blast which is a necessity especially with all the people and the body heat that's generated here. Food and drink are reasonably priced. Socks are included and aren't too pricey. Several dedicated sections for parties of all sizes. I wouldn't hesitate to consider this place for a birthday party. Staff are accommodating and friendly. Be back soon.

    Zperfect Party - We can help you find the right venue for your teen's Bat or Bar MItzvah celebration.

    Zperfect Party

    (15 reviews)

    We just celebrated our daughter's Bat Mitzvah and we could not have done this without the detail,…read moreorganization, and diligence of Pat of Zperfect party! She is incredibly amazing!!! She was open to our thoughts and ideas, and helped us with these seedlings of ideas - to grow into the most perfect, stunning, unique theme - just for our daughter (and one that appealed not not only 30 teenage girls, but the 100 other adults as well). My daughter and I knew the colors we liked, but we didn't have a true vision, and Pat was instrumental in really getting us all on the same page and developing an eye catching and solid theme. We met her, she asked my daughter questions about her interests, and Pat came up with the most fantastic ideas. As a parent, my big concern was "day of." I wanted to enjoy the Bat Mitzvah and not have to come to the hotel to decorate. I wanted to count on someone to do this, meet with the balloon person, flower person, etc, and so I could just show up with my family. PAT did this! She had it all covered, and I trusted her, and when my daughter and I came, all dressed up and came into the room before the guests arrived, we cried! It looked SO amazing, ,it was EVERYTHING we had talked about and MORE!!!! Finally, ,Pat knew that I was on a budget, and when I told her things like, "I'll figure the furniture for a lounge" since I didn't want to pay the high cost she said "ok." She didn't ever try to push me in any direction, she just goes with the client, and works alongside you, if that is your style. I also know if your style is for her to do it ALL she WILL do it all (I have 2 friends that wanted her to do it all and they said she was AMAZING as well). She works SO HARD, she does not forget ONE DETAIL, she is absolutely amazing. This was our 2nd Bat/Bar Mitzvah, and this was the BEST experience we have ever had!!! If you have a Bat/Bar Mitzvah, a big birthday, a graduation, any type of celebration - big or small that you would like some help, I highly recommend Pat. She will help you with Z PERFECT PARTY!!! Once you know. your date - you should contact her!!!!

    I hired Pat to help me plan my Dad's 90th birthday party. My family is very Italian so we wanted to…read morekeep with that theme. She arranged to have delicious food from Fratelli's Italian restaurant, ordered the tables and chairs but most specifically found an Italian bakery where they prepared 275 Italian desserts in addition to the fabulous birthday cake. Honestly, the desserts were just too pretty to eat but they were also delicious. I told her what I had in mind and everything was taken care of. I will most definitely hire her again for any future parties. Everything was professionally done. She even made the sun come out after a week of pouring rain. She and her team are the best!!

    The GRID - teambuilding - Updated May 2026

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