Been using Mark for a number of years. Excellent work, very professional and reasonably priced…read more Cheers!

From the owner: Boat Detailing Fiberglass and Gel Coat Repairs…read moreInterior and Exterior Upholstery Boat Resprays Teak and Varnish Cleaning and Restoration Trailer Servicing Dive Service Shrink Wrapping Spring commissioning.

Can't emphasize enough how good Connor and his team were for this trip. We were here on a boys…read moreweekend and booked a 4 hour experience for all watersports. Connor was flexible and even shifted around the day when we had bad weather. On the actual boat, he is a consummate pro who both hung with our group but was able to give invaluable instruction on how to actually do the water sports. The boats were high end and prices were very reasonable. Can't recommend them enough.

Retuned for a visit to Lake Candlewood after 25+ years away and my wife and I wanted to get out on…read moreour favorite lake again. Connor and Ray were great to go out with and get some surfing pointers. Connor gave me some 360 instruction and I almost landed my first one, closer than ever. Also helped my wife with her carving. Ray is a better driver than me despite being a college kid! Highly recommended!

Tucker & Sons did a dock for me some years ago, very nice dock and expensive. Last year I called…read moreabout some repair work, but not a quality issue nor was I asking for anything free. They never responded, but I still called back this year. In the spring they told me after memorial day; in June they told me after the 4th. After calls and emails, my last email asked when they might come and asked that they let me know if they did not want to perform the repairs. They never responded. I called Victor Alarcon last Friday at 9:00 a.m. and while he said, he probably couldn't do the work until August, he said he would come to look at the problem. At 1:30 he called to tell me the work was done and please send him a check for $175! I would never recommend Tucker for anything.

From the owner: Weekends available by appointmentread more

Echo Bay Marina is A++. We purchased our boat from Echo Bay…read moreand have docked with them last 3 seasons. such a great family run business. yes teens / young adults run the docks - lots of rentals coming in and out- and they are ALWAYS willing to help,

We spent an amazing day on the lake celebrating our father's 90th birthday…read more Can't speak highly enough about the kindness and helpfulness of the ownership and staff at Echo Bay Marina! Exceptional. Thank you for making our celebration so successful!

I've been a boat owner for 25 years, have had 4 boats three of them wakeboard/wakesurf. Two…read moreMalibu's and a Mastercraft. I bought my 2019 Malibu M235 at the end of the season never taking ownership until spring of 2021. I knew nothing about this marina as they didn't have it when I had my last Malibu. My friend had owned this particular boat I was about to purchase so I knew its history. While in negotiation on the price I'm told to transfer the warranty was $1,500, during the negotiation the owner Jim Virgintino told his sales guy to just keep the warranty under my friend who was the previous owner and any repairs needed would be run that way. Shady but ok, as long as he put that in the sale paperwork which he did I had no issues with this. Storage was of course included since I was not taking ownership until next spring. When spring came around I'm told my boat will need two batteries. My friend had told me the boat was having an issue draining the batteries and upon buying it I was told the issue was taken care of and new batteries were put in the boat. After discussing this with the service manager I'm told Jim Virgintino would speak to me. I came to the marina to detail my boat and was approached by Jim. He said to me that he never said new batteries were put in the boat and that "I bought a used boat" Now, I never even took possession of this so he sold me a boat that didn't run. I explained to him I was not happy with how this relationship was starting out and started to walk away when he agreed to pay for one of the two batteries. (so kind) Considering this was well over a $100K purchase I was really dumbfounded by his snark attitude. A few weeks after being on the lake the boat stopped working, and we were stranded. Guess what, battery issue. Called the marina and was told, "bring it over and they will take a look at it, not we will come to get you. I have a disabled boat with something they were supposed to have fixed and they don't come out and service? Their mechanic even lives in my community! "Our insurance does not allow us to do that I'm told" This marina is selling $250K boats and provide no service should you break down on a lake they are on. Unheard of. When I bought my boat previous boat from Eco Bay they came to my dock picked up and dropped off, that's what you expect when you buy a $100K plus boat. Unfortunately, my nightmare didn't end there. Since my boat needed service and my friend that bought his new Malibu boat was having major issues Malibu corporate was asking Brookfield Bay why there was two warranty work on two separate boats still owned by the same person and they tried to make me now pay to put the warranty in my name. Are you kidding me? It was part of my contract! They had to bite to bullet and transfer it at their cost. My last straw was when I dropped my boat off for winter storage on Oct 15, 2020, There were a few small things that needed to be fixed that was under warranty, their service manager walked around the boat with me and had me pull it into a slip. 3 months later I get a call from the service manager that the bow of the boat had been damaged. The damage was caused because they failed to move the boat and left it there most likely for months and over time the bow was hitting the dock. Of course, they would not take the blame, even though when it was dropped off their service manager walked around the boat with me. Clearly, they were negligent. Over $7K in damage. My insurance went up $400 because of their negligence. Jim Virgintino likes to boast how successful he is, in many cases loves to hear himself talk as pointed out by another review here, his ego is that of Donald Trump and in a flutter of emails we have exchanged over the year he knows little about customer service. Jim is right and you as a customer are wrong on every level. I have since sold my boat and moved back to Eco Bay which knows how to serve its customers. I feel sorry for the rest of the staff that works at Brookfield Bay because they seem like nice people but when directed by Jim Virgintino they have to follow his swindling guidance and customers get screwed. Photos show damage to boat and their dock which is claimed never happened there.

Was disappointed that after 15 years of bringing my boat to this marina, I had a bad experience…read morewith the owner. He went on and on about how inconvenient it was for me to bring my boat down unannounced, like I did every year, to the "Yacht Club." I only wanted it de-winterized, but after his long lecture, we parted ways. The trouble with giving long-term customers a reason to defect is that they learn what else is out there. After a 3-minute google search, I found someone who was happy to come to service my boat both better and cheaper. Jim Mac in service was always polite and professional. Kath behind the desk was always cheerful and efficient. Sorry to go, but I won't be treated that way.

Last year our Bennington Pontoon has motor issues. Went…read morealmost entire summer without it because Echo Bay couldn't get to us even though we had always serviced through them. Gerards got it fixed for us and delivered it at the start of boating season this year. Great service and staff!

similar (but better) experience to others. I should have read the Yelp reviews first. I rented a…read moreboat from Echo Bay one day and from Gerard's the next. The people at Gerard's were more on top of stuff, but also seemed to be looking to charge for stuff. I had no problems with them trying to charge me for anything but the boat itself was much worse than the one I got at Echo Bay. I will only rent from Echo Bay when I come back.

Have been using this marina for 30+ years…read more Outstanding service. I've trailered my boat in and while the engine is running on my car a mechanic not only troubleshooted the problem, but repaired it too. Counter staff has ALWAYS been friendly and helpful.

We bought a boat from Roberti's a year ago. They've done all the maintenance, winterizing, etc. on…read moreour boat. Plus, we've purchased most of our supplies from them. They do excellent work at a fair price. They are free with help and advise. Even when I ask dumb questions. If they don't have something, they will order it or tell us where to get it. When they see a way to save some money they tell us. Everyone has been friendly and helpful. It's been a pleasure to deal with them.

Repowered winter 2018 from friend's recommendation that Nick Roberti Marine is honest, fair and…read morewill help in making the right decision on which engine/manufacture will work best on our boat. Nicks staff are always helpful friendly and take pride in their work. Not often do you get the feeling that a business is truly working for you to make sure your completely satisfied. Nick was helpful with the resale of our old engine .