I have been taking both of my dogs to The Bark House for years, since maybe 2017? I have never had…read morea problem with service nor care from Michelle, Thomas, or Krystal. They have all been very good to me and my boys. I have also always had their shots done, and was always prepared for that since they notify you by email in advance when their shots are expiring. They have extended my boys stays on short notice or were able to get them in on short notice as well. The only thing that has ever been required sooner than most places was kennel cough, and flu which is completely understandable! SO THANK YOU CHRISTOPHER RAYNOR , for pulling out so my pups could go in on short notice, especially since my boys shots were up to date. On another note Mr. Raynor, don't go trash talking my family. I consider The Bark House extended family since they have always taken care of my boys and have always notified me when my pups were due for their shots. I don't appreciate someone who trash talks my family when you sir, were not in compliance, and really dude...do you know that parvo can kill a dog? Again, The Bark House has always taken care of my boys, and if you give them enough heads up they will even bath them before you head in to taken them home! I recommend them to everyone and they are good supporters of military, police and I believe first responders as well. But being military and police, they have supported me and my boys since I discovered them! They are wonderful with my boys which always come home tired and happy from playing! Thank you my Bark House family! Always, Alpha & Grizzly's Mom

I had been taking my Shiba Inu here for the past few months as this is a convenient location and my…read morehusband and I occasionally would need her to be watched for a workday here and there. The good - the female facilitator and the other gentleman were very sweet. They gave a great tour, and were always happy to take calls or answer questions. I think this place is great for folks who work on USA Parkway, or folks who are content with quick exchanges with no feedback. The bad - Unfortunately most of my drop offs consisted of dealing with Thomas, the owner. He made it clear pretty early on that he thought me and my dog had "anxiety issues". When I picked my dog up each day I liked to ask how her day was, as I'm genuinely interested (I love my dog lol) and it's nice to make small talk. Thomas took this interaction as me thinking my dog had a problem, and would make comments about my dog having some type of issue. He constantly rubbed me the wrong way, saying it was incorrect for me to say goodbye to my dog as it would increase her anxiety, and mentioning that I shouldn't call in to check on her. The final straw was today, Thomas had made a comment to my husband yesterday that my dog was "nippy" with him, and I wanted to talk to Thomas about it directly as I was genuinely concerned about my dog showing potential signs of aggression. Upon me asking him about it, he immediately let me know I should probably find another daycare, as I'm the owner he deals with that has the most issues or concerns. I tried to amicably let him know I'm only trying to get more information on the situation, but he kept insisting I go somewhere else since I'm not happy. This was a totally unprofessional way to speak to me, and as a paying customer I think it's well within my right to ask second level questions about my dog's behavior. I will be taking his advice, and going to a different daycare that doesn't view me as a problem customer for checking in on my dog or asking about her at pickup. 2 stars because they helped us out during days we needed dog care, and I'm appreciative for that!

Love this facility. Our pup is so excited to go every time we even get close. She starts whining…read morelike crazy. I've used it for both daycare and boarding and dog wash multiple times with nothing negative to say at all.

My pups have been loving this place so far. So many pluses to mention. Multiple outdoor spaces for…read morepups. They cap the daily head count for our 4-legged friends so it's not jam packed. There is one employee present for every 10 pups. My boys seem to love it and come home tired. We will be trying out boarding soon and I will provide an update then...

Sam K at On Command Sparks is an amazing trainer! She took our unruly golden doodle from an out of…read morecontrol and often bratty dog into a well behaved, sweet and compliant companion. We started training at age 6 so this was a lot of work! We did private training sessions, board and train boot camp and one group class. Everything has been great and not only has our dog learned but we as owners have learned how to correct behaviors, be consistent and communicate with our pup. Sam is terrific! Boarding and grooming are great here too - Staff is always helpful and friendly. Thanks On Command Sparks!!

My dog spent most of the on Friday in Daycare and when I came to pick him up on Friday afternoon,…read morehe looked really relaxed. He was so docile on the drive home and slept the whole night after I fed him dinner; he seemed to have completely enjoyed his playtime which was a welcome activity since he was pining for it all week. The ladies at the front desk in the morning and afternoon are all very sweet, my dog especially likes gal in the morning, he goes to her without hesitation. Overall, I think my pup enjoyed his time at Daycare.

We like Urban Hound - they are good with our pups and the girls enjoy staying when we're not home...read more

Love everyone there and they are so loving to my dog and all the others I see interacts with!!…read moreHighly recommend

Both my dogs are boarded here and I've never had an issue. They always seem excited to be there and…read moresleep for hours when we get home.

I'm so glad we found the pet playhouse for our dog when we go on vacation. They administer meds,…read morefeed your dog on a schedule, and give your dog play time. Our German shepherd with a lot of anxiety always has a good time when she goes. They are responsibly priced compared to others and they really care for your pets. Thanks for giving us piece of mind while we go on vacation pet playhouse!

I found Uncle Fredie's on yelp, we had a change of plans last min…read more They took us last min and were so friendly and understanding. They sent me a video of my dog, making sure we felt comfortable knowing he was ok. " that was so nice of them" I am definitely going to board my dog here every time I come back to Reno. Thank you Mr & Mrs. Piazza

Amazing doggie daycare. The staff and owner here are so sweet and they really take care of all the…read morepets as if they are their own. They go out of their way to customize care. I had to extend my hours and they were willing to accommodate my asks. When I had a puppy and really wanted to board them, Dhonna created a specialized care plan so my dog would be safe and separate from the other pets. Can't say enough about this place!!! They are awesome!!!

Sidney is amazing! She's reliable, consistent and kept us updated on our cat while we were away. We…read moreare very happy to have such a great pet sitter in the area!

Sidney is delightful, dependable and very kind. My 4! cats…read morewere well cared for and her rates are reasonable, I had complete peace of mind while we were away always.

I highly, highly recommend using them for your fur babies!! First of all, communication was…read moretop-notch from beginning to end. Pricing was more than fair. Upon arrival, I felt comfortable right away and my babies felt comfortable, too. I also received pics throughout the day which made me so happy. I could go on an on, but just know that whenever we visit the area again, I will definitely be using them, no doubt!! You can see from the photos how relaxed my babies were!! I thank them for putting me at ease during our visit.

Brynda is reliable and a good communicator. She's taken care of our two cats and our house while we…read morewere away on a few occasions. She takes lots of pictures/videos so we can see our cats are happy and can rest assured all the important tasks were completed each day. We feel very comfortable leaving our cats in Brynda's care!