I first got a quote from a big name chimney company you've surely heard of. That quote was…read moreoutrageous, such a high cost for the modest work that needed to be done. Then I contacted A-1 for a second opinion. So glad I did. The quote from A-1 was significantly less. Not even close. I am very happy with the work A-1 did. A father and son team, they were quick with scheduling the quote, discussed it honestly, didn't try to upsell, and arrived when they said they would to do the job. They really seem to enjoy their craft and were very efficient. Highly recommended.

I would never even consider getting estimates for chimney or brickwork after having two jobs done…read morefor me by A-1 Chimney Services. George and Michael are true craftsmen. Their work is impeccable and their prices more than fair. They keep their schedules and promises, respond to texts and phone calls, and just happen to be two of the nicest guys you'd ever want to meet. Save yourself some time - just call A-1 Chimney Service. And no, I'm not related to them. I'm just so impressed by them and their work.

I had a great experience with 4 winds Chimney service. First time, but I have recommended them 3…read moretimes already. We needed an inspection and cleaning which revealed some significant repairs. We booked it and from beginning to end, it was smooth sailing with them. They consistently told me what was going on, where there technicians were and how much longer the work would be, each day. We had several different crews at different stages in the process and each and every one was great! They showed up on time, text to let us know they were coming, set up protective plastic sheets in the house, wore boot covers while in the house and worked hard each day. For all the work that they did, it was well worth every penny! Once complete, the work is fantastic and now we are enjoying our fireplace. Thank you 4 winds chimney!

I have been called by them to reschedule a chimney 3 times. They said they did not have the parts…read morebecause the do not order them until they have conformation. They had that over a week ago.

Our skylight in the family room was pouring water during a heavy rain. Luckily, it stopped raining…read more I called TG about 10 pm and he showed up first thing in the morning and took pictures of the problem. The picture showed the skylight frame separated and he fixed/repaired. Using his underlayment paper and my roofing shingles left over from a reroofing job performed 8 years ago, he tore out the old paper and reshingled. TG also installed a bathroom exhaust the same day. Very happy with the immediate service and extra work TG performed. We've several downpours since then and no problems. Very fair prices without gouging because of my circumstances.

We had a gutter downspout that was 100% clogged and water was spilling down the side of the house…read more After calling around, the quickest I could get someone out here was two weeks. Luckily, I found Luis, who came the same day. He immediately cleared the clog and cleaned out all of the gutters thoroughly. It was a massive relief to not have to worry about the overflow causing water intrusion while waiting two weeks for someone to come and resolve it! Thanks, Luis!

Joe did an excellent job. He performed tuck pointing repairs throughout the foundation of my…read moreVictorian home. He did exactly what he said he was going to do, was very respectful of my property and charged me a very fair price for the amount of work he performed. I highly recommend EMS to anyone looking to get masonry work done on their home. Greg S. - Rochester, NY

Service Requested- They poured a concrete sidewalk with a curve in it to create a safe path from…read morethe new front deck to the driveway. It looked hard to do at first but, being the professionals that they are, it turned out amazing. Very reasonably priced for the type of work. Superior quality and workmanship. They answer your questions easily so that you know what the process entails and are ready for each step of the project. Five Stars for sure!!! I would give them ten stars if I could. Thank you. The new sidewalk looks great!

We had this company demolish a poorly built stamped concrete patio (not installed by them) and…read morereplace it with a new patio. We are totally thrilled with the job they did. Dave and his crew did a fantastic job and did it right. They did above and beyond what was expected, including installing drains to handle water runoff to repairing our lawn where their equipment was used. We highly recommend NG Concrete and would give the company 10 stars if we were able to.

From the owner: NG Masonry and Construction is a family-owned business with over twenty years of experience,…read morespecializing in high-quality masonry and construction. From garage floor replacements and epoxy coatings to stamped concrete patios and sidewalks, we've transformed thousands of properties across the greater Rochester area. Our crews combines decades of masonry experience with the latest concrete technology and equipment. 100+ five-star Google reviews don’t happen by accident. We strive for doing honest work, communicating clearly, and exceeding every customer’s expectations.

We had AirQuip install a very expensive system a little over 2 year ago. We were very satisfied…read morewith the service provided at the time. Today. 2 1/2 years later we awoke without heat. The office scheduler- Lindsay- did provide us with same day service- very welcome on this cold day. However her phone service was somewhat snappish/ surly & rude rather than reassuring that service was scheduled. BTW- our service did arrive mid-afternoon & repairs were made. Hoping for a warmer night For this highly acknowledged HVAC company I would hope their first point customer service personnel would be better trained and more personable!

The service people were knowledgeable and got right to work. One of the calls pertained to my…read morefurnace which had two bats inside. The poor person had to extract the macerated bats and clean the fan. No complaint while doing so. When my ac broke down in July 2025 they were the only hvac business who could arrive in a reasonable amount of time. Others had quoted a week to ten days. Give them a call!

Andy Smith and Chris Banker cleaned our chimney ahead of the 2024-2025 heating season. Chris has…read morecared for our chimney needs for decades and we were delighted to meet Andy. Andy showed the same care, professionalism and friendliness that Chris has always extended to us. They inspected and cleaned the chimney and clean out, leaving the area immaculate and addressed our safety questions about our older model coal stove. We wish Smith Expert Chimney Services all the best, and are thankful we can rely on your company for the future! Jennifer & John L - Geneseo

I used Clean Air Recovery and I strongly recommend against using them. Justin is a very poor…read morecommunicator. He doesn't respond to texts or phone calls, his mail box is always filled. My issue is that I'm am looking to get a receipt for the work done. I paid him at time of service and he promised a receipt and in over 6 weeks of requests he has failed to send one. He also took photos of the work and promised electronic copies which I have not received. The ceiling tiles in the basement were damaged by the solution that was sprayed in the duct work. I've asked him to address this but he has been unresponsive. His work was good and Justin is very passionate about clean indoor air but the amount of work getting a quote and trying to get information back from him is just not worth it. I'd suggest using a more professional company.

Justin and Hector were able to schedule an appointment for me within the same week, as we needed…read moresomeone to clean our vents as soon as possible. Justin was very communicative, both via text and phone. They brought in their commercial HEPA vacuum and did an excellent job, blasting air through the vents and showing us before-and-after photos. We are very pleased with the results, and our vents are now clean.