Resolved problem with initial eyeglasses delivered. Remake worked out fine. Very short…read moreappointment for remake. By having a remake necessary disqualified this business to get 5-stars. Other: Though the furnishings look beautiful here, they forgot functionality. If you sit in one of those super heavy wide chairs to try on eyeglass frames and try to move the chair anywhere you prefer, you gotta be Hercules. The metal frame makes a sound on the floor and the chair is not very comfortable.

A welcoming and family like environment! from start to finish. Dr.Granek is friendly,…read moreknowledgeable and very caring. Highly recommend this office.

PWO is a cool shop located in Mt Vernon . The customer service here is exceptional , their…read moreselection of eyewear is impeccable . I've had my Chanel eyeglasses for at least 15 years plus . I've broken them several times throughout the years , PWO has done a great job with repairs .

Great place loved the glasses first I was there the service was great, the girl that took care of…read moreme was awesome ,came back the second time service was horrible the sales guys was very nonchalant. I really don't wanna ask any more questions and I was not gonna spend my money with someone that doesn't even give me the attention as a customer that I needed. That's why I came back to purchase a pair.

Hands down my favorite place to seek my eye care needs. This location is welcoming and clean…read more Everyone working at this location is so kind and knowledgable. Even after moving 26 minutes away, I happily pass 2 other Levin Eye Care Locations to come to this one. I feel relieved knowing I will be getting a thorough assessment, seeing smiling faces, and getting professional assistance picking the perfect pair of glasses for my face shape.

I would HIGHLY recommend this eye practice to folks seeking comprehensive, professional, and…read morefriendly service. Dr. Liu is the best optometrist I've ever had. She's young, hip, very well-informed, and has a super positive energy. I'm the kind of patient that has a thousand questions and she flew through all of them with me without missing a beat. I have astigmatism in both eyes, and she is the first eye doctor who has ever offered to fit me for contact lenses specifically shaped for astigmatism. I couldn't believe how much more comfortable they were! She is super well-versed in contact lens fitting and gave me good advice regarding Lasik surgery for my intense nearsightedness. In the past she's worked as a front desk employee, eyecare technician, and now as a doctor-- so she knows the ins and outs of EVERYTHING to do with both technical aspects and pricing. One stop shop! The office is clean and pleasant with friendly front-staff folks, and it's in a shopping center so there's plenty of parking. If Dr. Liu ever left this practice I would follow her wherever she went!

Professional staff, THE largest selection of eyewear I have ever seen under 1 roof! I am not…read morekidding, you'll find frames of all types, colors and styles. This optical shop is COMMITTED to ensuring they help every patient find and express their sense of style, while respecting their budget. This optical shop is BUSY, they take great care of patients by working hard to ensure you leave satisfied. I bought my cousin here for an eye exam she selected two frames. With expedited processing they were ready in 3 business days. We received a courtesy call to pick them up, she tried them on and loved them. Cuzzo is able to read without straining her eyes. Thank ya'll!

Eyes on the Plaza has the best service and the best frame choices. I have been a loyal customer…read moresince 2020 and they will have my business forever. Tanisha and her mother do a fantastic job, as well as the doctor , and they make everyone feel warm and welcome. Top notch service and personalities. I love it here.

Absolutely wonderful first experience here. Everyone was welcoming; appointment was punctual and…read moreI'm loving my new contacts! Great selection of frames as well. Doctor and staff knowledgeable and friendly. I'll definitely be returning.

Roland Park Vision is truly a gem. The entire team is warm, friendly, and incredibly helpful every…read moretime I visit. I see Jared Scheff and he is always attentive, thorough, and genuinely listens. Also, the staff goes above and beyond to help get the most out of insurance, which I really appreciate. And they have a great eyewear selection! Highly recommend. Always a positive, comfortable, and professional experience.

Do not go here!! Nice people but so many errors! 1. Two…read moreyears ago when I went to Professional Vision in Parkville/Carney, they got the progressive lens measurement in my glasses wrong and had to start over. 2. Two years later, the protective coat disintegrated into fog. (Maybe this was my fault, but no one ever told me not to wear my glasses in hot sun or when I opened the dishwasher.) I went back to the Carney store and ordered new lenses for my current frames. 4. Two weeks later, when I went to have the new lenses inserted into my frame, they broke the frame. I accepted a different color frame, they inserted the new lenses, and I left. 5. Within blocks, I discovered that the prism in the glasses, which I need to avoid seeing double, wasn't working. Double vision is not safe! I took them right back; they discovered their transcription error, reinserted the blurry lenses, and put in the order again. 6. Two weeks later on a Monday, I got a call to come in and have the new lenses inserted. One lens had not been "edged" and would not fit. They said they'd take it to their Timonium store on Wednesday to be edged, and I could pick it up in Carney on Thursday. I asked if they could send it over there that day or on Tuesday. "No." I left with the one blurry old lens and one clear lens. 7. On Thursday, I got the call to to come in so they could insert the newly edged lens. When I got there, they discovered that the lens had not been brought back from Timonium. I could wait another day or two or . . . 8. I drove over to Timonium myself and they inserted the lens. I would be remiss if I didn't say that everyone was incredibly nice and said they were sorry. I just can't go back.

I came here with my daughter for glasses. It was the end of the day so I tried to overlook some…read morestuff. When I returned for my daughter's glasses I decided to leave this review. I was referred to this place by another doctor's office. I believe there is probably a business relationship with them. The doctor wasn't very friendly or willing to answer questions I had about the eye exam. I had never had that type of equipment used before. He was almost to the point of dismissive . He did absolutely no education about my eye health or recommendation on what to do for my dry eyes except glasses. I ended up going to an opthamologist after seeing him . And was informed about somethings that I need to have followed more closely. This doctor at Professional Vision never asked what kind of eye drops I was using or gave me any suggestions. When I asked for my prescription he gave me diagnostic codes instead of a reading most people are used to , like 20/20, 20/30. He managed to get my exam and my daughter's eye exam done in about 25 minutes. He didn't bother to explain what kind of glasses he was recommending . ( it was a three prescription lens) I have an astigmatism and his assistant even recommended I not start with glasses that strong since I've never worn glasses . I realize that he is an optician. Although based off of the reference from the other office ( in Baltimore City) I was led to believe he was an opthamologist. The last straw was when I picked up my daughter's glasses and his assistant just handed the case to me. No bag , cleaning cloth, no receipt. I really try to not get any medical care in the Baltimore/ Baltimore County area. There are a few exceptions. But , I feel there is a strong sense of prejudice in this area. I can't help but wonder if I looked different i would've been treated differently. I generally avoid this area because I don't feel healthcare providers take minorities seriously here. Outside of the hospitals and a random doctor here or there. I won't make this mistake again I got my daughter's glasses because she needs them. But , we won't be returning and I will get her eye care somewhere else.

Dr. Jain was very friendly and did a good eye exam. The Office Manager Duane however made mistakes…read morefilling out my MVA eye screening form which caused 2 restrictions to be applied to my drivers renewal. It took me most of 4 hours with DMV and Innovision to straighten his mess out which I was charged 39.95 for. Be very weary of upcharges no eye drops during exam 39.95, frames that go just over your insurance coverage out of pocket 20.00, lenses that go just out of your free insurance lenses out of pocket 41.00. Pair of reading glasses and MVA filing their price 517.00 minus insurance still costs me 86.00 out of pocket. Do your homework before you go to this place.

We had a great experience; my son and I had an eye exam and Dr.Jain was so kind and pleasant. She…read morewas very thorough and explained everything to us!

I went for a later in the day appointment, & received phenomenal service. From the time I pulled up…read moreto the building,The assistant Gabby help me find the parking and was so kind until the end. Dr. Mezu was very knowledgeable and explained everything to me some this was my first time wearing contacts. They was so patient teaching me how to apply and remove contacts. I strongly recommend Aqua Vision. DG

I came here to get my daughters first pair of glasses…read more They charged me ($450) for glasses that were only $80 at all other vendors i researched. I also learned they had a Groupon for $49 for the eye exam they charged me ($350). They refused to provide me a refund even though I called 10 minutes after leaving the appointment . I never received the 2 pairs of glasses I ordered. I decided to dispute the charge since I never received the glasses, they did respond to the dispute ensuring i was charged... yet I have never heard from them and till this day months later still don't have the glasses they charged me $1600 dollars for. DO NOT GO HERE, IF YOU DO MAKE SURE YOU USE A GROUPON, DONT DO YOUR OWN RESEARCH THEY WILL TAKE ADVANTAGE OF YOU.