I got my AC/heating unit from Wintri back in 2025. The service was incredible and we love the unit…read morebut unfortunately I let the 1 year cleaning lapse so I called again today. I was able to get someone to come the same day and we came up with a service package that would best fit our house needs. Would highly recommend this company due to the quality of service and professionalism of their employees.

We had a great experience with this company. Keith came out to take a look at our AC unit, which…read morewas low on Freon. He was incredibly kind, professional, and took the time to clearly explain what was going on and what needed to be done. He worked quickly and efficiently, and before we knew it, our AC was up and running again. It's such a relief to have it fixed so fast, especially with the warm weather. Highly recommend.

Replaced my elderly aunt's HVAC system with a reasonable cost vs some outrageous quotes we got from…read moreothers who apparently take advantage of the elderly . Quality work and very professional and my aunt is still enjoying her system set we almost a year after.

Since my previous review, one last item which the new thermostat has been installed. We were happy…read moreand thankful for the good will of Sean. However we still disappointed with the AC condenser unit that was replaced with the lower efficiency machine that was cheaper and low quality. Well, promise made is not promise kept. It will made my experience whole if the unit was replaced with what it promised. Updates: After I post this review the owner : Sean, was calling me and my wife multiple times, almost every hour. Asking me to take down this bad review. First he asked me politely then he starts threatening me and my wife by explaining what do we do for living and he will start calling my friends, family and workplace where we work. Not sure what he wants to do by stalking our information and being intrusive to our life. He insists to come back to my house which I refuse to give him permission. He threatens my wife by telling her that he used to be a bad guy, and I don't understand why he starts getting violent and seek revenge against my family. So I decided to file restraining order with Los Angeles County Court to protect my family against his violent nature and behavior, per our lawyers advise.

It's going to be 100 today. My AC unit broke down yesterday…read more Luckily for me, I tried Manny's and not only were they available, but Manny. And out and had it up and running in less than 15 minutes. Would recommend!

To put it simply Manny is the absolute best company I have ever used for anything. I had a Trane…read moreHVAC system installed a few years ago in what turned out to be a terrible location. When I decided to have the unit moved to a quieter area I called several HVAC companies who all made it seem like it would be a massive effort. All of that changed when Manny came out to assess the project. He told me exactly what needed to happen and made it all seem stress free and doable and said he'd have a crew out the next week and he did! They arrived on time, walked me through the whole process, were very neat, and did an exceptional job for a very reasonable price. I rarely ever write reviews but Manny and his team deserve the 5 star rating and all of the positive comments. They really are that good! Thank you, Manny.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

Michael the owner was professional and helped me understand the possible issues I might have with…read moremy hvac . Although I still need to research and figure out best options, he worked out to attempt to find a solution. It was a bit hot day but he brought his ladder and looked inside my attic and did his due diligence. He even brought shoe covers and was so polite.

I had a second filter that was hidden for years and got my HVAC tuned up here and they never caught…read moreit or bothered to look. Another tech found it but honestly that's money wasted and the whole point of a tune up is to find issues. Disappointing.

We're sitting inside cool and comfortable on a hot June day, thanks to the incredible team at…read moreDiamond who replaced our old broken 5-ton AC with a smaller, more energy efficient modern Mitsubishi heat pump system. A huge thanks to Anthony and Tiffany for coordinating all the logistics, Anthony in particular was so helpful from start to finish, always available, responded immediately to any question, and just made the whole process incredibly easy. An especially big thanks to our installer Bobby and his crew who did such an exceptional job carefully removing the old system and doing a beautiful install of the new one. They also completely reworked the AC closet, moving the system forward and sealing everything off cleanly, what was once a poorly converted linen closet now has potential for usable space behind it. Whereas the old system sounded like a jet engine taking off, the new Mitsubishi is astonishingly quiet, the condenser is outside our bedroom and you hear literally nothing. It works flawlessly and has been keeping the house perfectly cool through what's shaping up to be a hot summer. This was not an easy install either. The house, like many older homes, is full of quirks and Diamond did an amazing job working around all the pitfalls that come with squeezing a central HVAC system into a house not originally designed for one. Everyone at Diamond was a total pleasure to work with and have in our home. Their pricing was fair and reasonable and the quality of their workmanship is just excellent. If you need any kind of HVAC work done I highly recommend reaching out to Anthony and the Diamond team. Thanks so much guys!

We had a 5-ton, 3-phase Carrier package unit installed on our commercial rooftop, and the entire…read moreprocess was fast, smooth and reliable from start to finish. Their team handled the install with real expertise, and everything was up and running couple hours later exactly as promised. We later asked if they could adjust the blower speed to push more air, and they came out quickly a day later without any hassle. That level of responsiveness is hard to find. Highly recommend Diamond Air Services for anyone looking for qualified HVAC work.

The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

Service Maintenance to our Air Conditioner was great! Gary Lopez was very knowledgeable,…read moreprofessional and nice. His work was done in quality time and his suggestions were appreciated. We added a hard start to our unit and felt the price was reasonable. Gary's start to finish time was quicker than we anticipated. Thank you All City again for taking care of us!

I gave Jay a call the other afternoon to inquire about an A/C problem I was having & get his…read moreopinion on a high quote another company gave me. He was honest and felt it was high. He was available to come out after the call and take a look at my A/C. He diagnosed the problem & informed me of the necessary repairs. He showed me what needed to be fixed & the parts he would be using for the repair. Jay was able to fix the issue, as well as add some needed Freon. He was straightforward, honest and kind. The cost of the repair was almost 1/3 of the other companies quote. Huge difference in price. I will absolutely use Jay moving forward, as well as refer him to anyone in need of his services. Thanks Jay (Rainbow Heating & Air Conditioning)!

We emailed twice and called twice, and we've gotten no response over three days. We wanted to hire…read morethese guys since they were so highly rated, but if no one ever responds, we have to move on.