Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

We had Rigoberto come out to inspect our AC Vent/Furnace. He was so friendly, understanding, and…read morewas honest about everything. We learned a lot about our current AC system because we were able to ask questions to understand the situation. Inspection price was beyond fair. Edit: I also wanted to mention the process to schedule a time/day for someone to come out was seamless. Customer service was friendly, easy going, but also I received texts/info with Rigoberto's picture during arrival as well. All of this gave me so much reassurance that this company not only cares about your happiness but also your safety which is crucial in this day and age when someone comes to your home. Rigoberto wore booties too and it is always so nice when contractors respect your home.

It's going to be 100 today. My AC unit broke down yesterday…read more Luckily for me, I tried Manny's and not only were they available, but Manny. And out and had it up and running in less than 15 minutes. Would recommend!

To put it simply Manny is the absolute best company I have ever used for anything. I had a Trane…read moreHVAC system installed a few years ago in what turned out to be a terrible location. When I decided to have the unit moved to a quieter area I called several HVAC companies who all made it seem like it would be a massive effort. All of that changed when Manny came out to assess the project. He told me exactly what needed to happen and made it all seem stress free and doable and said he'd have a crew out the next week and he did! They arrived on time, walked me through the whole process, were very neat, and did an exceptional job for a very reasonable price. I rarely ever write reviews but Manny and his team deserve the 5 star rating and all of the positive comments. They really are that good! Thank you, Manny.

Michael the owner was professional and helped me understand the possible issues I might have with…read moremy hvac . Although I still need to research and figure out best options, he worked out to attempt to find a solution. It was a bit hot day but he brought his ladder and looked inside my attic and did his due diligence. He even brought shoe covers and was so polite.

I had a second filter that was hidden for years and got my HVAC tuned up here and they never caught…read moreit or bothered to look. Another tech found it but honestly that's money wasted and the whole point of a tune up is to find issues. Disappointing.

Replaced my elderly aunt's HVAC system with a reasonable cost vs some outrageous quotes we got from…read moreothers who apparently take advantage of the elderly . Quality work and very professional and my aunt is still enjoying her system set we almost a year after.

Since my previous review, one last item which the new thermostat has been installed. We were happy…read moreand thankful for the good will of Sean. However we still disappointed with the AC condenser unit that was replaced with the lower efficiency machine that was cheaper and low quality. Well, promise made is not promise kept. It will made my experience whole if the unit was replaced with what it promised. Updates: After I post this review the owner : Sean, was calling me and my wife multiple times, almost every hour. Asking me to take down this bad review. First he asked me politely then he starts threatening me and my wife by explaining what do we do for living and he will start calling my friends, family and workplace where we work. Not sure what he wants to do by stalking our information and being intrusive to our life. He insists to come back to my house which I refuse to give him permission. He threatens my wife by telling her that he used to be a bad guy, and I don't understand why he starts getting violent and seek revenge against my family. So I decided to file restraining order with Los Angeles County Court to protect my family against his violent nature and behavior, per our lawyers advise.

I had an excellent experience with Air Now Heating & Cooling and can't recommend them enough…read more I needed my furnace replaced, and Ray made the entire process smooth from start to finish. He actually showed up early for our appointment, which I really appreciated. Leading up to the visit, he was incredibly communicative and easy to reach by both call and text, which made scheduling and coordination stress-free. During the installation, Ray was professional, tidy, and very respectful of my home. He took the time to walk me through how the new system works and even helped me get my thermostat synced with my phone. Before leaving, he ran multiple tests to make sure everything was working perfectly. It's clear that Ray is highly experienced and knowledgeable when it comes to HVAC systems. The quality of his work and attention to detail really stood out. Overall, this was an extremely positive experience. I highly recommend Air Now Heating & Cooling to anyone in need of HVAC services. I'll definitely be reaching out again for any future repairs or maintenance. Thanks again, Ray!

Outstanding service! Prompt, courteous and professional!…read moreRay was professional in his assessment and explanation on what the issue was. Explained costs. Thank you

Service Maintenance to our Air Conditioner was great! Gary Lopez was very knowledgeable,…read moreprofessional and nice. His work was done in quality time and his suggestions were appreciated. We added a hard start to our unit and felt the price was reasonable. Gary's start to finish time was quicker than we anticipated. Thank you All City again for taking care of us!

Beware of this company. They provided plumbing services at my 87 year old mother's house. The first…read morequote was for $19,000 for a redrain of the drainage system. Then they said there was tree root discovered in the line. They quoted $13,000 more to resolve it. There were no options provided for hydrojetting and a liner. We do not know anything about plumbing, so we did not question the additional cost. We had to trust the techs providing the service. We requested a refund and the company offered $4,000.00. We feel that given the cost, we are warranted a higher refund. The company refused. Although the owner states that options were given to my mother, they were not. I, (daughter), was there at the time of the tech's explanation of the work and so was my cousin. The tech spoke to my mother in Spanish, my cousin speaks and understands Spanish, and she also stands firm that no options were given to my mother regarding the option of hydrojetting and liner. If there were options my mother would have chosen the lesser cost. We are very upset with the dishonesty of this company. So, make sure you research costs of other plumbing companies before using this one.

I gave Jay a call the other afternoon to inquire about an A/C problem I was having & get his…read moreopinion on a high quote another company gave me. He was honest and felt it was high. He was available to come out after the call and take a look at my A/C. He diagnosed the problem & informed me of the necessary repairs. He showed me what needed to be fixed & the parts he would be using for the repair. Jay was able to fix the issue, as well as add some needed Freon. He was straightforward, honest and kind. The cost of the repair was almost 1/3 of the other companies quote. Huge difference in price. I will absolutely use Jay moving forward, as well as refer him to anyone in need of his services. Thanks Jay (Rainbow Heating & Air Conditioning)!

We emailed twice and called twice, and we've gotten no response over three days. We wanted to hire…read morethese guys since they were so highly rated, but if no one ever responds, we have to move on.

Where does one start, when working with an amazing HVAC company Victor was the point person to…read morecome over and get us an estimate on the cost of a brand new air-conditioning and a Home that is almost 70 years old. He checked under the house into the vents, took pictures. The team of Goldbaums, started at 7 o'clock and completed around 1 o'clock. This team works so well together. Everything was covered when the work was being The lead person kept on checking to see how my mom was doing with the new air conditioning and all the work. The workmanship is outstanding. The service of this company is outstanding. I cannot say anything wrong about this company. If you want a company that stands by their word this is the company. If you want a company that works together so well this is your company. The best part of it they cleaned up after they left. Thank you team for making this and a very easy process.

LIFE SAVERS!!! Upfront and straightforward. From the moment I first called Goldbaums Air…read moreConditioning & Heating I had the best service. I spoke with Barbara and I let her know my situation that I had two mini split units that needed a deep cleaning ASAP because I noticed mold was inside the units. Barbara confirmed with the technician and was able to set up appointment for same day with a small waiting window from 2pm-4pm! Other companies were giving me long waiting windows on when they might show up. I also love that she was able to give me an upfront price on servicing my two units!! Daniel and Eric were the two technicians that came out to service my units. Daniel was very knowledgeable, helpful, and kind. I explained the situation with the units and he was confident that he would fix the situation. Before he started, he let me know what he was going to do to deep clean the units and remove the mold and gave me another option just in case it didn't work. His confidence put me at ease as I was stressing so much about this mold situation. Daniel and Eric were very professional and we were able to get the job done and had my units looking brand new! They made sure there was no mess left behind and the areas that they serviced were clean. They showed up on time and actually a couple minutes early, which was a great surprise. I appreciate that they wore shoe coverings when working inside my house. I didn't even have to tell them or ask them. They already had the coverings and put them on before they even walked in. Overall, it was a fantastic experience and would definitely recommend to anyone needing service! Thank you for all your help and taking care of this stressful situation!