AC was not working, condenser would not kick on during this heat wave so after reading reviews I called and Alex Morales came by today to check things out. Kudos to Alex and Cypress Heating and AC for providing customer service better than ai expected! We will definitely be using you guys again! read more

We had a sudden leak in our water heater and had to get it replaced. This happened on a Friday morning. By Saturday before 11 they had replaced the water heater. It was refreshing to have something done so quickly. Great customer service! read more

If I could give zero stars, I would. My elderly mother's air conditioner stopped working, so she called Cypress Air in the San Gabriel Valley. After inspecting the system, they told her she needed an entirely new HVAC system and claimed the job would cost around $28,000, saying it would be even more because of asbestos concerns. Thankfully, before signing anything, we got a second opinion from a company recommended by a trusted friend. They diagnosed the actual problem, repaired the existing system for $1,400, and had it running like new. They also told my mother the unit was in great overall condition and that anyone insisting it needed immediate replacement was not giving her an honest assessment. Whether this was incompetence or an attempt to sell an unnecessary replacement, the result was the same: a homeowner was told to spend tens of thousands of dollars when a relatively inexpensive repair solved the problem. Always get a second opinion before replacing an HVAC system. In our experience, doing so saved my mother more than $26,000. Based on what happened to us, I would strongly recommend staying away from Cypress Air. read more

5 star review for Cypress Heating & Air. Alex came out and repaired a cracked tube from the condenser. The Lennox unit is under warrenty so no charge. Tha is Alex for quick service and your professionalism! Hold on to this employee! read more

Alex Morales was very professional, knowledgeable, and efficient. He came out and assessed our AC heating issues the same day I called. The price was very reasonable. The heat is on once again!!! Hallelujah!!! I definitely will request Alex for future maintenance. read more

When they first installed the unit the left the gas line on, I call them 3 weeks ago the technician didn't know what was the problem, but he knew the fee $700 for labor I been waiting for them to get back to me about the warranty, no calls no emails nothing, worst company in the world. read more

( josh) helped me with my heating and air conditioning problems. He was fast efficient, effective very informative had lots of knowledge and made me feel comfortable just an absolute professional Wore his shoe covers and put drop cloth and cleaned any mess he made Would trust him with my life and recommend him to anyone 100% great service five stars He is also very handsome read more

Would love to give a big shout out to Cypress heating and air. We had to have both our air conditioning units totally replaced . From start to finish they were fabulous. So clean, you would have never know they had to take out all the old equipment in the attic and bring up all the new. Tony and Ozzy were not only up to the job, but were very nice. Thank you to all involved at Cypress Air and heating. Simsian Family read more

When my 15-year-old air conditioner / furnace died in the last 2024 heatwave, I wanted to upgrade to a more quiet & efficient variable speed system. Juan quoted me a great Lennox system (heat pump with matched variable speed air handler) that qualified for the federal tax credit, SCE CLEAResult Home Performance rebate, and a Lennox promotion. Juan, Ivan and the Cypress team did a great job on the installation and the system has proven itself remarkably quiet and efficient. America in Cypress' Glendora office handled paperwork, helped schedule the city inspection, and persisted until I was mailed that rebate check from the CLEAResult program. Thank you all! read more

Cypress Heating & Air Conditioning - Lennox two-ton heat pump - Heating & Air Conditioning/HVAC Near Me - Glendora, California

I left a 5 star review for them when they came out but I retract it. They gave me one price $11k while sitting at my dining room table but when they sent me the proposal the next day it went up $1400.00 to $12,4k not including my ducts. I don't believe they are trustworthy read more

Trust & integrity is crucial to me and something I live by!!! I am in healthcare . Cypress replaced a fitting from my furnace to my roof. The cost was $670.00 and I paid it since I did not think to question this since I am not knowledgeable about this sort of stuff. As I questioned the price of the part after the fact (since the invoice had $20.00 as the materials tax) I was informed it was $400.00 for the part. This does not sound right to those I have shared this with! Here is the photo. Decide for yourself here. Again, my values include I integrity read more

Cypress Heating & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Glendora, California

I NEVER leave yelp reviews, but for this matter I am going to. Cypress Air came to my home to give me an estimate and tell me what was wrong with my air conditioner. The guy Joseph, instantly started trying to sell me on things ( my husband owns a business, I know the tricks on these sales talks). Anyways, I asked how much it would be and he said he wont know until he goes up on my roof to see what was wrong. He went up was maybe up there 15 minutes. Came back and told me what was wrong and I said ok, how much to fix it? and he said he already did it and it was $400 dollars. He did it without even telling me before hand! I could've done this much cheaper and I am so upset that he went behind my back after I said multiple times to tell me estimate prior. I obviously paid and then once again received a sales talk about how I need a new unit and there is only one left so I should make a decision asap....NEVER will I work with this company again. I called to complain and all I got was, well the job was already done so not much we can do.....I said well I will let all my friends and family know how shady is it that your company is okay with fixing things before giving an estimate. Hope everyone can read this review before you go and book with this company read more

Still very happy with this company that I've dealt with for well over 30 years. I had the complementary service visit yesterday (following an HVAC installation before last year's major heat wave). The young technician was very professional and respectful of my home space and also answered many questions I had about the new system. I am planning to opt for their $150/year maintenance, which includes two visits and changing filters (I pay for the filter, but I can order it on-line, probably from Amazon) and checking all equipment. I don't ever want to be in a situation again where the A/C goes out when you really need it. Also, I used my new Lennox A/C during the most recent hot spell last week (May 2025), and it is so much quieter and energy efficient, that I still only used my solar panel power, and didn't dip into any SCE power. It will be interesting to see how that plays out during August and September. The only negative thing is that I have a Nest thermostat, which I love, but there may be some issues with that brand and the Lennox brand. So far I've not had any problems, but just saying you might want to check out reviews concerning technical issues between the two companies (Lennox and Nest). That doesn't detract from this rating. read more

We contacted Cypress because our heat stopped working. We were able to get an appointment for the next day (could have had same day) but we wanted a Saturday. Alex came at 8am and was such a pleasure! He was so helpful and explained what was wrong and why it happened. The price for our repairs was GREAT! We said yes right away because the price was so good! Alex fixed it nice and quick and I highly recommend HIM and cypress! read more

I'm extremely disappointed with Cypress Air. Five years ago, they installed a Lennox system, and recently, the compressor started overheating. I reached out to them to inquire about the warranty after having an experienced technician from another company confirm that the compressor needed replacement. Cypress Air came out, charged me $85, and spent less than 10 minutes on site. The only thing they checked was the Freon levels. The technician didn't perform any thorough inspection or diagnostics and simply wrote in his notes, "customer says compressor overheating, may be going bad." Then, they had the nerve to quote me $2800 for the replacement. I feel completely hustled for that $85 charge. It's clear they are not honest, and it seems like they are more interested in money gauging than providing quality service. I do NOT recommend this company! read more

Just had service from Joshua for my annual maintenance. He was very professional and did an excellent job. Would highly recommend him and Cypress. I have been a customer for over three years. read more

I am SO glad I contacted Cypress Heating and Air to do the regular maintenance on our systems. I was a little hesitant to call anyone because I had such a bad experience with the technicians who worked for the company that did our original installation. I am SO sorry that I didm't use Cypress from the start. That tech immediatly tried to upsell us something to improve the system that they just installed 6 months before! It was just $2300!!! Well, Alex from Cypress suggested that we do the same upgrade but it was under $400!!!! Alex was great from the start. Right before I called to get the regular maintenance (which is MUCH more reasonalbe than my original guy and many others) our thermostat started having issues. Alex found the problem right away and he also walked us through getting the app on our phone - SO helpful!! I was so impressed with his work, he did so much more than the original tech. He showed us the issues and throughly explained what he had to do. He is the BEST - but I'm sure Cypress is full of talented people. Joann helped my with scheduling my appointment, I couldn't believe they could do it right away - I called late Friday afternoon and was able to have them come on Saturday. That may not always happen but I really appreciated the offer of the next day, I expected it to be sometime into the next week or we would have to pay extra to get it done right away. We will use Cypress from now on and we will be much better about the regular maintenance because they are SO reasonalbe and SO efficient and knowledgeable!! Try them out - you won't be disappointed!!! You can't beat their deal!! :) read more

We called, they gave us a maintenance time, joshua showed up on time, was professional, diagnosed and fixed the problem, and charges were extremely reasonable. We will use them for all of our heating and AC . Thank you for your service. 5 stars. read more

We have used Cypress for a few years now. The technicians are great. We had a particularly good experience with Joshua a few days ago. We had an issue with our A/C and he did a thorough inspection, was able to troubleshoot the issue and our A/C was up and going in no time. Great experience and service! read more

Joshua helped with the service. Professional, on time and respectful. Cypress Heating & Air-conditioning services are recommended. read more

We called Cypress because we were having cooling issues for a few days during a June heatwave. We got an appointment quickly for service. Joshua was very helpful with explaining the issues with our unit to us as well as our options for repair. We appreciated his honesty and efficiency in resolving our problem. Highly recommended this service! read more

Great customer service! We have used this company for over 5 years and every time we call, they come through! We appreciate their reliability and they always try to work with us when it comes to pricing. You never feel like they aren't being honest and that is huge! Thanks Joshua for helping us. read more

So, my 93 year old mother-in-law's, air conditioner stopped working during a heat wave. She lives alone and my wife and caregiver could not get it started. I was not near, so I couldn't investigate the problem. I called Cypress Heating and Air in Glendora. They were so kind to schedule a repair call within a couple of hours. Joshua arrived and found out that a rat had possibly partially unplugged the A/C-Heater unit inside a closet in the hallway. He changed the filter, cleaned and washed the condenser and did various other A/C maintenance. He called me when he was finished and I was so pleased with his work that I signed up for their maintenance program. I recommend Cypress Heating and A/C for their honesty and professionalism.. read more

I called Cypress Heating & Air Conditioning on my dad's recommendation when our system quit on a hot August Saturday. The nice lady got us an appointment the following Monday. Joshua quickly figured out the issue, and clearly explained our options. He got the system running again quickly and for a very reasonable fee. We will go over the recommendations he made, and we also opted for the yearly maintenance package, since it is cheap insurance to keep your system running well as long as possible. Highly recommended, I'm confident Cypress will take good care of your heating & A/C needs! -Dorian in Arcadia. read more

Joshua came to my house today and did a wonderful job. He was able to trouble shoot the issue and get my air condition back up and running right away. I would recommend this comany to anyone. read more

With great pleasure and satisfaction I commend the job done by Joshua from Cypress Heater & Air Conditioning of Glendora. Joshua showed professionalism and patience in understanding what needed to be services at my home, where others had not. He demonstrated a great customer-friendly attitude and respect, and delivered exceptional service greatly appreciated by a senior citizen. He did a great job in making my home become comfortable again. read more

Installed complex 3 Zone AC and heating system for our 2800 square-foot custom single-level home -- built in the 1950s. Crew was throughly professional and very experienced. Highly recommend this business. Patricia R Santa Ana, CA read more

Cypress Heating & Air texted that the technician was on his way, including a photo of him. Joshua arrived on time and replaced the filter for the furnace; necessary after the big Eaton fire. He inspected the system and used the blue booties over his shoes. The job was promptly done at what seems to be a competitive rate. read more

Joshua Trinh is a very knowledgeable heating and air conditioning technician. Thank you Cypress for sending Joshua.

great company!! Joshua came out in a timely manner and accomplished everything to get our AC running again. He was extremely professional and efficient. I would highly recommend this company for all your AC and heating issues, If we ever have issues in the future they will be the first company we call. read more

I had called the company that originally installed my mini-split system and they told me that I would have to wait for a month for an appointment. I called Cypress heating and they were here in two days. They took care of my issue and now I'm a loyal maintenance member. read more

My HVAC needed service since before Covid. I caller Cypress HVAC and the bext day Joshua showed up.on time. He was very polite and knowledgeable about HVAC systems. Since I am a retired professional I expect those who I request assistance from meet high standards. He was courteous and knowledgeable and talked man to man about my concerns. Since my concern was a service call I observed his diligence in his task. Having seen many previous service techs, he stood out as a better provider to assist me. He discussed down the road service which I appreciated. He offered potential extended services which I will do soon. He did not press or scare me to jump at any decision. This courtesy was greatly appreciated. I had Cypress HVAC install my system 8 years ago and I plan to keep them as my HVAC company. Thanks again. I give them 5-stars. Ps This review does not allow me to post this review. Duh! read more

Got my second service from Cypress so they could check my heater as the winter cold sets in. This time I had a technician named Joshua. He did an excellent job. Came right in the time window agreed upon, gave me some good practical information on my unit, replaced the filter, and was able to make sure the system was running correctly. Very friendly and made everything easy. Highly recommend Cypress and if you get Joshua, you will certainly be taken care of. read more

Beware of Cypress AC!! 0 stars is not an option with YELP but it should be. A man claiming to be the owner of the company (never offered a name/introduction) arrived and immediately was rude, condescending and using profanity. He demanded his tech stop working and ordered him to leave the crawl space. His statement (not an explanation) was "we dont go under houses - well I don't". The appointment was scheduled 1 week prior and I explained to the office a tech would have to go under the house. I refused to pay for this HORRIBLE experience and I had to ask this man to leave my house. The number of A/C companies are many. Stay away from Cypress AC !! Let me make it clear Art (AC tech) was polite, on time, and called prior to the visit. He suggested replacement of my older AC/furnace system. That $SALE$ will be going to another company. read more

I had a problem with the thermostat for the heater. It would come on then not. I had worked on my HVAC unit myself and everything worked except coming on and off. The inducer motor worked perfectly. The Blower motor as well. The tech? Joshua spent 5 minutes looking at it. All I could see was him standing on the ladder into the crawl space of the roof where the unit is. No testing equipment. I have it in my ring he only carried in the ladder. I'm waiting for him to tell me the circuit board is faulty, the wires are faulty. Instead he says the Inducer motor is bad. I said that's funny worked every time I turned the unit on. Being I had looked at it and had my wife turn it on different times trying to figure why the heat wasn't coming on. He said I'll give you an estimate $1200 just for the motor. When he left I went up the ladder noticed he cracked the clip to the wire. I noticed the dust was missing in a line a tell tail sign it just happened. When I moved the clip you could see the wire to the inducer motor was cut. So not only did this genius not fix my unit he just cost me minimum $300 for a new motor wholesale. Don't trust these people. He asked me for a good rating before I saw what he did and by my word I gave him one. To some people integrity means something. He made sure to ask and they sent the rating text right away. Covers their asses. Don't buy into it. I'm wondering how many people bought inducer motors from them. I wouldn't trust this company to change a light bulb. They scammed a retired vet. Let's take a lie detector test at the PD I'm ready. read more

Cypress Heating & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Glendora, California

Our 20-year old HVAC had a leaking issue. We called some company and they sent a guy and send a quote asking for $17k for installing a new unit. So we called Cypress. They set up an appointment for the next day. Michael showed up on time. He's very professional and nice. He fixed the leak issue and charged us less than $100. Their service is incredible. We highly recommend Cypress and Michael for AC repairs! read more

A/C repair comments. Staff was very professional and knowledgeable. We have used cypress several times before and were always pleased with the results. I feel their maintenance contract is a good value and provides us with peace of mind, that the a/c will not fail during the summer months. Be cool... read more

Joshua is friendly and gave us a great service. I am highly recommended him for the air conditioning service.

I requested a service call in the morning and Joshua came by in the afternoon. He was fast and efficient. My AC was up and running in 45 minutes. Very happy with the service I received. read more

I called Rodney from Cypress Heating & Air for a problem that we were having with one of our air conditioning units and he promptly sent out Alex Morales to check our air conditioner that was not keeping up with the hot temperatures that we were experiencing. Alex called when he was on his way, Greeted me with a smile and quickly got to work and solved our issue! True professionalism from start to finish! I highly recommend Cypress Heating and Air for all your air conditioning needs. Thank you to Rodney, his office staff and of course Alex! read more