DO NOT HIRE ARIZONA ROOFING SYSTEMS!…read more CAN YOU GIVE ZERO STARS? I hired them to put on a new roof and walk-out deck. What a DISASTER! They have shoddy workmanship, billing practices, contractual obligations, and poor customer support - AND PERFORMED UNLICENSED WORK! On April 9, 2024, I contracted Arizona Roofing Systems Inc. (ARS) for a new roof and walkout deck repair for $25,500. //DECK// Mr. Smith (ARS owner) holds only a CR42 license from the Arizona Registrar of Contractors (ROC) https://roc.az.gov which is a basic roofer's license that limits him to tasks like laying plywood and applying coatings. He is not licensed to perform, evaluate, or repair structural framing. He is not licensed to perform stucco repair. Upon learning of this, I halted the work on the deck. However, Mr. Smith's team installed "sister joists" on the framing which was in violation of his licensing. A licensed professional evaluated his work, and of no surprise, found it to be installed incorrectly compromising the structural integrity of the deck. His team also "repaired" the stucco they damaged which is also in violation of his license. A stucco professional said it must be completely redone. The decking 'weep screed' was missing and the coating misapplied, the only items they are licensed to do has to be ripped out and redone. Additionally, his team put their foot through the deck, twice, and which resulted in two large holes in the patio ceiling. I was not informed of this, and they tried to repair those holes, which they are unlicensed to do, and they must be redone by a professional. //ROOF// Poor workmanship resulted in having the roof repaired, and much of the work redone. The shoddy work is too extensive to list here but can be found in the attached summary and timeline. It includes incorrectly applied mortar, tile gaps, vent screens not replaced, roof jacks, sloppy point, missing underlayment, etc. While a release has been signed, this has been reported to the ROC and hope others do not go through this. SEE THE PICTURES OF THEIR WORK. DO NOT TRUST THIS COMPANY! DO NOT HIRE ARIZONA ROOFING SYSTEMS!

Arizona Roofing Systems just finished our roof and it is perfect! We worked with Shane and he was…read morewonderful to work with. He knows his roofs!! The workers were respectful, they did a good job cleaning up, and our roof doesn't leak anymore!!! Definite 5 stars!

Their pricing was SIGNIFICANTLY lower than other companies we consulted. Additionally, they were…read moremuch more responsive and communicative than other area contractors. They did great work, quickly, at a reasonable price. I called them because they replaced my neighbor's roof earlier this year and did a great job for him too.

They refused to do the job for me because no insurance involved, so they can cheat the insurance by…read morecharging insurance 10 times more than materials really cost. They claim that the reason for denial is because they do not deal with metal roofing installation. However, metal roofing installation was clearly mentioned in my project description, they knew about this from the very beginning - still they replied to my project and had extensive chat with me yesterday without refuse.

We got our entire roof underlayment replaced right before it started raining in July. Our house…read morewas approaching the 30yr mark so I knew it needed work. State 48 Roofing did a great job. Dustin came over and gave us a series of options and showed me pictures of his findings during his inspection. His professionalism was a direct reflection on how the whole company operates. The crew did a great job including their clean up after they were done. I highly recommend State 48 Roofing. Fair pricing and outstanding customer service.

I can't stress enough how grateful I am to each of you at State 48 and the service and…read morecommunication you provided. There was never a moment when I didn't know what and when each step in the process was about to happen. Everything from first phone call to job completion was incredible. You all create an amazing company. Thanks Again for everything. I wish more businesses were the class act that you are.

So this is going to be a rather long review. There were a couple of hiccups along the way to…read moregetting my roof replaced, but in the end, Payne/Integrity Roofing did a great job on my roof. I can't overstate how the two installers went above and beyond. They not only did a stellar job of the install, they kept the site clean, and offered extra help as well. But... there is a saga here. My insurance company, who will NOT be getting a nice review, demanded that I replace my entire roof. After having a number of different companies over to see the job, I got estimates which ranged from around 5,000 to over 10,000. This is a 709 square foot house, just a simple roof. The house was built in 1963, so I expected there would need to be some lumber replaced. Payne Roofing was not the cheapest, they were right in the middle, but because of the way they answered questions, and their knowledge, they were the company I decided to go with. Now for the first hiccup: The finance company they use is called ProFund. Steer clear! They offered me "financing" with a 10% charge added to the job, and then 10% annually (I was planning to refinance this along with a few other projects). What they didn't tell me is HOW they were getting the funds. They required my checking account information. Next thing I know, they went in and EMPTIED MY CHECKING ACCOUNT. So they could lend MY OWN money back to me with interest! After a few phone calls, I got my money back, and Payne, who had received the down payment from ProFund actually hand delivered the refund check to me the next day. Do not use Profund. Do. not. A few months later, I got the financing to do the roof, and called them up. The job price was the same, minus the 10% additional charge. The two installers were professional, polite, outstanding, they helped me move some stuff, and for an additional fee, the company allowed me to get rid of some construction stuff in their dumpster. When they saw me moving it, they insisted on helping me. They were awesome. Now to the second hiccup. I drove in and saw that they were installing the wrong colored shingles. I called up the company, no drama, no problem, they admitted it was a mistake on their end, and with just a day of delay, the right shingles were on the house. They installed a vent at the peak of the roof, and did a great job with the flashing and edging, it all looks really nice. There were additional charges for the lumber that had to be replaced, but none of it was unnecessary, and the cost was reasonable. They sent me photos of the roof and the job they had done, and now we get to the third and last hiccup: Me. I looked at the pictures of the shingles, and on many of them a black line at the top of the shingles was visible. I had just enough knowledge to be dangerous in this situation. I thought that if you install shingles, and a black line is visible, you have done the job wrong. I also thought the way the roof penetrations were done was wrong. I was very rude and upset when I called. OK. I admit it... I may have... well I did. I Karened. In my defense, however, I have gotten ripped off quite a few times, and I was in a panic because of the Insurance Company That Shall Not Be Named. They were threatening to not renew my homeowner's insurance if the roof wasn't completed. The deadline was within 2 weeks, and here I had convinced myself that the roof was not done correctly, and not only was I going to have the house damaged the next time it rained, there would be no insurance to cover anything. I have a friend who is in the construction business looked at the photos, and explained to me that yes, just as Mr. Payne had told me, (and I had doubted him), that's what they are SUPPOSED to look like. He also mentioned that Payne has been around for years, and among other professionals, they have a good reputation. He also looked at the pictures of the treatments of the penetrations on the roof, and said they were fine. I called up Payne Roofing and apologized. So, I would recommend this company in the strongest terms. They went above and beyond, their prices were fair and reasonable, the workmanship was good, and when there were bumps in the road, they handled them. They were responsive and polite even when, I have to admit it, I wasn't. You can trust these guys.

Very poor customer service, Kasey cannot help even though she is the customer service rep. She…read moredirected me to speak directly with the roofer instead. They scheduled a repair we did not authorize and we had to call to cancel, they said it was due to some error on their part. They charged $150 for an inspection which is not standard practice, especially when the roof is under warranty. We are hoping to resolve this issue but I do not recommend this business due to their poor communication.

I needed to completely replace my roof, and I considered 10 different roofing companies before…read moremaking my decision. Sierra Vista Roofing exceeded all of my expectations. They offered a fair price, used top-quality materials, and clearly demonstrated a high level of expertise in what they do. Their employees were extremely hardworking, professional, and respectful, and the work schedule was followed with remarkable precision. And, to top it all off, their customer service, professionalism, and understanding of the customer's needs were truly outstanding. From beginning to end, I felt that they genuinely cared about doing the job right and making sure I was satisfied. I recommend Sierra Vista Roofing without hesitation. On a scale of 0 to 10, I would gladly give them an 11! Thank you, Sierra Vista Roofing, for all your help and for an excellent job! Necesitaba renovar completamente mi techo y, para hacerlo, consideré a 10 proveedores diferentes. Después de comparar opciones, elegí Sierra Vista Roofing, y puedo decir con toda sinceridad que superaron todas mis expectativas. Desde el principio encontré un precio justo, materiales de primera calidad y, sobre todo, un gran dominio de lo que hacen. Los empleados fueron sumamente trabajadores, profesionales y cuidadosos, y el calendario de trabajo se cumplió con una precisión admirable. Pero si algo realmente distingue a Sierra Vista Roofing es su trato al cliente, su formalidad y su comprensión de las necesidades del cliente. En todo momento sentí que estaban comprometidos no solamente con hacer el trabajo, sino con hacerlo bien. Los recomiendo muy ampliamente. En una escala del 0 al 10, con gusto les daría un 11. Muchas gracias, Sierra Vista Roofing, por toda su ayuda y por el excelente trabajo realizado.

I highly recommend these guys. Very hard working, very polite and a great job overall.read more

I use these guys exclusively. Best service, quality and pricing. They do a great roof tune up to…read moreinsure there are no surprises later.

My roof was replaced a year ago and every time there's a storm shingles blow off. Lyons state that…read moreit's not a workmanship issue therefore no warrantee from them. One of the service guys said they were having trouble with this brand of shingles and the manufacturer might pay under their warrantee. I never heard back from them and the repair cost me $750. Now it's happened again and they can't send a service guy out for 3 weeks and I will likely be charged for the repairs. Unaceptable.

Melvin from Monsoon roofing was great to work with. We have a 8 year old Taylor Morrison home with…read morea leaky roof. Melvin came out on time and spent almost a hour looking at my roof he took pictures and showed me that the problem was from the way the roof was installed and even recommended I call the builder to see if they would fix it. ( Taylor Morrison was zero help) Melvin arrived on time and went above and beyond even replacing some extra broken tiles. Hopefully we won't have another roof issue but if we do I won't call anyone else!

Melvin and his team were fantastic and did quality work in my re-roofing job. The quote was…read morecompetitive and complete and the final work was quality and complete. The job was completed on time and the check in daily from Melvin was much appreciated for any questions or concerns that I might have had. His team were hard working and did excellent work as I observed each day of the job and completed roof. Will certainly use them again and recommend them to friends, family and neighbors who ask about the work. Great experience.

This is a follow-up. VHB Roofing redid the roof on our 1997 home in 2019 (it's now 2026). We've had…read moreZERO issues with the roof which attests to their quality. At the time, they pointed out the issues with how our house roof was initially installed that resulted in a lot of costly water damage. We also had a tubular skylight installed 25 years ago and they showed us pictures of the deterioration around it. The original installer, Solatube, addressed our concerns quickly and installed new flashing. (Solatube is another great company) We are very pleased that we found VHB Roofing and feel relieved that we don't have to be concerned about our roof.

They advertised and told all the neighbors about having the roof replaced as part of their…read more"advertising", the contract is between the customer and business and it's no one else's business! Now all of the neighbors know personal business. They even went to neighbors who have "No Soliciting" signs to advertise the roof to them... This is a clear invasion of privacy, when you already pay a business and they advertise the personal business and address to everyone else. It is no one's business! Very embarrassing practice! It says "Hey neighbors, I make enough money to replace my roof! Come to my house and see it!" Terrible. **Edit: This business "owner" is threatening me and has threatened to SUE ME! See his response and please don't use this business, unless you want "legal trouble"!! Now he's harassing me and stalking me through my reviews!** Edit Edit: I also received a private message from the "owner", pretty scary stuff! I'm glad he doesn't remember me, I had to remove my info and profile pics to stop him from finding me! I would be terrified to leave him a negative review of his actual work!! I had to get Yelp Legal Team involved! *Notice his edit... he has my picture, I'm afraid to leave my home!*