I have been taking my cars to Cape Auto for years. JP and his team do great work, communicate well and are there when you need them. I had a flat tire once and they plugged it right away so I could get on my way. The next time I had a check engine light and JP checked it right away and said it was safe to drive until they had an opening to get me in. Plan ahead because they are very busy and are typically 2-3 weeks out before they can get you in for an appointment. They seem to be reasonably priced and a good value for the expert service. read more

Always with courteous staff. Sometimes you might have to wait for an appointment, so schedule early. But has never disappointed.

After an unsavory experience with AAA Annapolis, I took my vehicle to Cape Auto. I should have gone there in the first place. Via word of mouth, I had heard nothing but great things about them. I left my vehicle, which had failed emissions inspection twice, there for J.P. and his crew to look over. When I returned J.P. explained the prognosis and that he would have a detailed written estimate available for me the next day. He did and I approved and scheduled the work to be done. The repairs were completed in a timely fashion and there was great communication along the way. The estimate was right on target. My vehicle passed inspection and has never run better. That's what I call PROFESSIONAL AND COMPETENT!!!! Thank you, Cape Auto team. read more

2023 update. I am happy to say that the tradition of excellent work at a fair price established by Bob and Mark over many years is being carried on by new owner JP. He worked with Mark and knows the business and how to take care of his customers. My experience since the transition has continued to be excellent. I heartily recommend Cape Auto. read more

Cape Auto is trustworthy and easy to deal with. The customer service is great and they will keep it honest with you. If you don't need the service they are quick to let you know. read more

Pulled in after my tire was deflating and they took my car right away!!! Thank you thank you thank you... appreciate the help

We've been using Cape Auto for the past few years after a friend recommended them to us. Honest, excellent, and quick service at a fair price. Very pleased! read more

Annapolis, s a quaint, historic town - with lplenty of road hazards. TWICE on West Street. I thank my Lucky stars fo Cape Auto, rho quickly got me a new tire in no-time! read more

Needed to get a tire plugged desperately and had called around the area, everywhere quoted me at least $30 but Cape said $15. I didn't believe it but when I got there it was true. It took literally ten minutes, the guys in there were very nice and respectful. I had to pay with a card and I guess their policy is that they need a minimum payment?(not sure) But the guy at the desk asked me to come back later with cash so he didn't have to charge my card more money. He said I trust you. Of course i came back later with the cash but that was something you don't see every day and struck me as honest and very nice. Highly recommend, thank you for being a great local business! If I have any car troubles in the future I'll definitively be going here read more

Helpful when I had issues with my car tire. Got me an affordable tire and squeezed me in.

Terrible experience. Don't know why others like this group. This is my last time here. Takes forever to get scheduled. I brought my truck in for faulty AC earlier this year. They didn't find the problem, topped up the coolant, and called me at the end of day saying come get it. Didn't call to tell me what they found and handed me back a truck we both know is still broken. He said bring it back if it fails again. So, I assumed this would mean he would do something the next time. Just got a call and got the exact same story. No diagnostic, no time left in the day, more coolant come pick it up. Lots of hassle to drop off and pick up, no communication, and if it aint super super simple, they will just pass on doing the work. read more

These guys are one of the best shops in the area. They are honest about what needs to be done and don't tack on additional things if they don't need to be done. The prices are very good as well. To top it off, they are very friendly. They treat you like a friend rather than a customer. ***UPDATE*** 12/22/2014 It's been almost 4 years since my review so it's time for an update. My thoughts haven't changed. These guys are still great. I've taken my Buick there and they only fixed what was needed. No upselling. No astronomical pricing. Just good work at a good price. For me, unfortunately, everyone else is figuring this out as well and it takes a little while to get your car in there because they're so backed up. But get this... I would still rather wait 2 weeks to take my car here than go somewhere else for repairs. That sentence there should tell you what you need to know in a review. read more

Excellent service and fair prices. Fast turn around. We will always use Cape Auto. They are the best! We highly recommend!

Honest Work and Fair Prices On more than one occasion, I've taken a vehicle to Cape Auto after being told elsewhere that I needed work done. Often, they have indicated that the work did not really need to be done or that a part needed to be tightened. They refused payment for these visits When they have done work, it was thoroughly explained, fairly priced and completed when promised. I have no hesitations in recommending this shop. read more

Car engine died and was very helpful in getting the engine evaluated and sent to the dealership for warranty.

I recommend JP and team as highly proficient and friendly. They have taken care of all my cars for the better part of 20 years. You will not find a more honest car repair shop owner anywhere. He won't fix things that aren't wrong, won't add to your bill, and will take care of any issues you may have with a repair. read more

I have nothing - nothing good to say about Cape Auto since JT took over. I have been a customer there for over 30 years and never had a problem. At 80 years old I had to walk 20 blocks from the shop to my home they have no ride service. I was charged for three hours labor on a 30 minute job. My vehicle was tied up for over a month. I was charged 10 times what the materials were worth that they used to repair my vehicle. After the work was completed, it was not road tested to see if the work was properly completed OR, it was done by a total incompetent. Never again ! read more

I was always nervous Jeff would retire one day and he did just that about 6 months ago. JP picked right up where Jeff left off providing excellent service at a fair price. Be aware this business is so trusted, it would be really hard to make a next day appointment. Worth the wait to have the work done correctly ! read more

Honest, friendly service at a fair price. Having been let down & taken advantage of by both Revell Exxon and Magothy Service, it is refreshing to trust Jeff and his team. We won't be going anywhere else! Make an appointment in advance - they are that good! read more

Honest, reliable and fair prices. After getting a laundry list of "necessary " repairs from the dealership Jeff went over the car and through the list and explained why none of them were necessary. Won't go anywhere else. read more

This place is awesome. After being screwed over by JBA Chevrolet, I took my car here for noise associated with a tire rotation from JBA. They were able to take care of the noise as well as fix a brake problem that I have had since I bought the car in '06. PLUS, the cost was very reasonable!!! For a woman, finding an auto repair place is like finding an excellent hair dresser. This is MY auto repair place! read more

I wouldn't take my cars anywhere else. Jeff will not do work on your car if it does not need it. These guys are incredibly honest and do fantastic work. I can't recommend them enough. I give them 10 stars! read more

Cape Auto takes all of the worry and angst out of car maintenance. Knowing that you can trust the quotes and quality of service means you don't have to worry about getting ripped off. There are four vehicles in my family and all four get serviced at Cape Auto. These guys deserve all of the good reviews they are getting. read more

These guys are as honest as you get. Took my Jeep here and it needed to be tuned up one more time and he didn't even charge me! I bring all of my vehicles here, several times they have quoted a price of over $1000 cheaper than the dealerships. read more

Wonderful service by Jeff and his team. We found them to be honest and fair. Thanks for your service, we will be returning customers.

I have to agree with the previous reviewer. My batteries were losing power so I had taken my truck to Advanced Auto Parts and they did a free diagnostic test which said that my batteries were bad and that my alternator was not charging properly. I have two batteries because I have a diesel truck. Anyway I scheduled Cape Auto to take a look at my alternator. They had ordered the new part so when I took it in they were going to check it out and replace it if that indeed was the problem. After testing they found that the charge was not correct but it took about 20 minutes for the charge to dissipate. So they put the new alternator on and reran the test with the same result. They even replaced the tensioner belt and repeated the test. They deduced that it was the ECM (control Module) and only the dealer could install that. They had 3.5 hours worth of work in and they did not charge me a dime because they said they did not fix anything. I offered twice to pay something but they graciously declined. Please patronize this business so we don't lose honest businesses like this. They are hard to find these days. read more

I absolutely recommend Cape Auto. I went to them after a friend's husband recommended them to me and am so grateful that I did. Cape Auto is a family-owned/run shop that tells it like it is and doesn't rip you off. The guys are friendly and honest. I have never been disappointed and very much appreciate that they have never tried to fix something that wasn't broken, never suggested to work on items which I didn't take it in there for, and best of all whenever I get the bill, sweating with fear of what I will be charged, I am always shocked at their reasonable prices. Thank you, Jeff and crew for being honest, good, and caring. I am going to miss going to them when I move out of town soon. This shop deserves future success. read more

I have been going to Cape Auto for over 25 years. They are honest and ethical and they really care about taking care of people. They are the old fashioned honest ethical people, who instead of selling you things that are not needed, they will fix only what needs to get done. I have referred my friends, family, and colleagues for years, and no one has ever had a bad experience. read more

After my 'free' oil change at the dealership where I bought my car, the dealership gave me a list of things that needed to be fixed to the tune of $2305.00. I brought the car and the dealer's punch list to Cape Auto, where they went over everything...said yes, some things needed doing but others were not necessary. They did the work, replaced the parts as needed, and had the car completely tuned up and ready to go. Bottom line at Cape Auto? $324.52 (including tax). I trust them to do exactly what is needed and not to take advantage of their customer. Couldn't ask for more excellent work or honorable people. read more