Fair and honest and they do great work. I would not have my vehicles serviced anywhere else. You…read morecan trust them .

I had a mixed experience here. The actual service performed on my car was fine and met my…read moreexpectations. However, the customer service at drop-off left a bad impression. I arrived right at closing time and was about to place my key in the after-hours drop box when two employees were leaving. One of them said, "we're closed." I explained that I was just dropping off my key and planned to use the drop box, or come inside if possible. He responded that the alarm had already been set. He did take my key, filled out a short form, and placed it in the box, which I appreciated. When I returned to pick up my car, I mentioned that a more courteous greeting--something like, "Hi, we're just closing, can I help you?"--would have made a difference. Cliff responded with, "I could have been polite, but you can go elsewhere." That interaction was disappointing and overshadowed an otherwise satisfactory service. Based on this experience, I won't be returning.

I cannot recommend these guys enough! Elmer and his team have always been extremely helpful with…read moreall of our vehicles. They don't hesitate to take a look when we bring them an issue and they explain what they're doing and what they're looking at every time. Great service, great customer support and good people. Thank you, ZEPEDA.!

My Honda CRV needed front & rear break pads & rotors. I called many places in Annapolis. Most of…read morethe places didn't have appointments or quoted me for very high prices. When I called in the conversation over the phone very simple. Quick price quote. No hassle about dropping off the car. It was a very easy process. They know what they do & price was very reasonable. All the reviews I saw for this business are for real. We are in a bad economy but ripping others off is not a solution. I am totally happy that I found this place. As they promised service requested was done on time. Please check with this business for your vehicle needs before you check elsewhere. You will not be disappointed. I highly recommend this place for your vehicle needs.

Went in to have brakes checked. Left 1 1/2 hours later with new pads and rotors. Fast reasonableread more

As someone who doesn't often do reviews. I felt obliged to write one because this was an excellent…read morebusiness and I am really impressed with the level of service I received. Thank you so much for this quality care.

Had a sudden leaking tire up the road in Annapolis on a road trip, and needed to find the nearest…read moreplace to get it patched ASAP. With a European car, I thought this would be a good spot. The team here was amazing. They fit us in quickly, diagnosed the issue (multiple screws), and filled the holes so we could get on our way. Grateful for their quick, effective repair and willingness to help us out right away when they were very busy. We were in and out for like $60. Highly recommend.

I was new to them and they made me feel as if we were old friends. My service was prompt and not…read moreexpensive. I highly recommend Auto International.

These guys are great. Chris and Jeremy and the team are very thorough and helpful. Great…read morecommunication with me all along the way. I've had them servicing my 3 cars for a couple years and I am super satisfied. Highly recommended. Andy G.

I made an appointment at the Annapolis shop for an oil change, but when I arrived, I was told it…read morewould take 1.5 hours! It takes 15 minutes at Jiffy Lube and other places, even without an appointment. Also, I sent 3 emails and made 3 unanswered phone calls to ask them how much a synthetic oil change costs. No response. Then, after learning that the oil change would take 1.5 hours, they told me the cost would be $96! Jiffy Lube charges $70. That was the last straw. What are those guys thinking? I doubt that they will be open for long.

Only replaced brake pads and rotors on front instead of both front and rear as requested. Now I…read moreneed to go somewhere else in a few months to have job completed. Verbal quote was high enough for both front and back and I had specifically asked for all 4 wheels, so I was confused when work was not done. If you know what you want, Bruce does not listen. Been a customer for over a decade but I will not be returning.

Dishonest, overpriced, and incompetent. Kept my car for 3 days, ordered wrong part, then part was…read moredefective. Run from this place.

Vehicle had misfire, they diagnosed the problem quickly and had repair done in a few hours. They…read moredid great job in a timely manner. Pricing was very reasonable. Johnny is very personable and show is very clean. I recommend them. I have been searching for reliable mechanic and think I have found one.

I wouldn't recommend. Came here a while back for a part replacement in my truck. Terrible idea, the…read morepiece put on was not even secure & was still problematic even after installation due to the work done. I asked him to drain my coolant & replace it & I ensure you, he didn't even touch it but definitely charged me for it. When i returned to ask why it wasn't done he told me to return so i can be charged another time. just save your money & time to go elsewhere.

Redds Automotive has been around so long it feels like they've been fixing cars since the dawn of…read morethe automobile. And that's exactly why they're still here because they're exceptional at what they do. Booking a tune-up with them is super easy, and best of all, they don't play the classic "oh look what we found" game that turns your bill into a horror story. You know the one, the surprise repairs that add up so fast you almost need a tissue for your wallet. Not at Redds. They keep it real with good old-fashioned service and treat customers the way they'd want to be treated themselves. My daughter dropped off the car and later picked it up, and she was all smiles talking about how nice the team was. Polite, clear, and they made sure she understood exactly what had been done. She said it felt like the pride they take in their work wasn't just something they say to sound good, it's the actual motto they live by. If you want a shop that's honest, skilled, and won't try to sneak in repairs you don't need, Redds is your place. We'll definitely be back, and I strongly recommend giving them a shot for your automotive needs. It's a rare find these days and well worth

Very hard to explain how pleasant the experience was here. Redds team took me in ASAP and quickly…read moreturned around my 2015 BMW. Their work was honest and straightforward. When they realized they had missed something in the first pass, they refused to accept payment for labor to finish the job. Who does that in today's world??? Definite repeat. Thank you.

I was in Annapolis for business and went to Halim at Auto Tech after my car started making a…read morestrange sound. They looked it over and made sure it was safe to drive. Very grateful for their honesty and tips for my car! I would 100% go back - thank you for a great experience while I was in a new city!

I needed quite a few repairs done on my vehicle and the guys at Auto Tech managed to get the…read morerepairs done very quickly with frequent status updates at a reasonable price. Highly recommend, will be returning.

I generally have good experiences with this place. Today, I took my Jeep in for a coolant flush and…read morean evaluation of the suspension. These two problems were mentioned at a dealership I took my Jeep to last month but they didn't have time to get to. Also, the estimate for repairs this dealership had was way more than what Pep Boys charged me today. The service tech, William, is very friendly and knowledgeable. Great customer service at good prices. Going forward, I will be a repeat customer.

I wasn't initially going to leave a bad review because I received good service. However, the…read moremorning after I brought my car in I started receiving calls and texts saying I didn't pay and if I didn't come in that day to pay they would be calling the police. Evidently they mixed me up with another customer but one it seems they do not check their records before calling people and two while I'm not condoning not paying their services they didn't even call to ask what happened or figure something out but immediately jumped to saying I needed to come in that day or the police would be called without even attempting to confirm if they were calling the correct person. I paid $1k plus only to be treated like a criminal. Warning that if you experience issues and email the customer service email address the responses provide they'll just have the local store respond vs corporate. If your local store is like mine the manager will just try to gaslight you and sweep the entire situation under the rug and act like it wasn't a big deal. Great to know between staff and managers what type of people they employ and what behavior they accept. Needless to say I'll never be returning to any location for business ever again.