brought my dog to be put down after 13 years. They tell me that they will take care of everything by sending her to the local cemetary to be cremated. 4 days later I call the cemetary to ask about my pet. they don't have her. I call this vet and ask them where my dog is. She still there! They now tell me that the vet was to inform me that I was to take care of everything. My dog stuck in a damn meat locker for 4 days. This is unforgivable!!!!!!!! Never again will I bring a pet there. NEVER! read more

I have been here on several occasions for a couple of different issues and I've only ever had great experiences. Dr. Rahilly and her team saved my previous dog's life and gave me 9 more months with him. I will always be grateful for that!! When it was time to say goodbye, I very much appreciated the ER vet whom showed he and I the utmost compassion on what was easily the worst day of my life. More recently, Dr. Beaver performed an orthopedic procedure on my new puppy and he did a great job. He was able to diagnose my dog's condition off of radiographs, which saved me $, as usually his condition is not diagnosed without a CT scan. In the days after his surgery I called with a million concerns and questions, and my calls were always returned promptly. All of this being said, it is not cheap. I have used other E Vet clinics that are less expensive, but I was not happy with the diagnostics or the customer service and I left wishing I'd made the longer drive to CCVS. read more

Super sweet and kind people here at Cape Cod Vet! My great dane/bullmastiff got surgery on his knee here and we are beyond satisfied with our service! Especially that which he received from the tech David! David was SO kind with Gibby, tried his hardest to feed a very stubborn dog eat and even stayed late to help load him in the car with me. I would definitely consider going to this place again, simply because David was the nicest person to help me with such a big dog! read more

We brought our mini dachshund in to the Dennis facility last week right after we noticed blood in her urine. Everyone we met from the front desk staff to the technician to Dr. Hennessey were excellent. All were friendly, patient, informative, and well trained. The facility itself was clean with a waiting area large enough to lay it out so that dogs could wait with others if the owner liked or be separated if necessary. After a very short break they had started triage on our dog. Dr. Hennessey came in shortly after the technician finished her tasks and explained to us her thoughts and then left to look at the results of the urine sample we had brought in. Dr. Hennessey returned in a very short time but apologized for taking a little while longer than she wanted because she had an animal come in as an emergency. Even though Dr. Hennessey was very busy (she was the only vet on premise at the time we were there and had the emergency and 3 other dogs needing attention) she never appeared hurried and maintained a calm and professional demeanor. She never hurried with us and informed us in great detail the recommended course of action she recommended. We went with her recommendation and shortly after taking the first dose of medication she supplied our dog was more comfortable and by the following morning was pretty much back to normal. We have no hesitation recommending this veterinary service. If we were on the Cape more frequently we would absolutely have Dr. Hennessey as our go to veterinarian. A sincere thanks to the great folks we met that day. read more

I had been going to CCVS since 2010, spending thousands of dollars for my dog's condition. She was under the care of a fabulous internist, who is no longer working there. I always spoke highly of this facility. In 2013, my dog was doing much better so I was able to have her condition maintained at the regular vet. When I had my last visit, I thought all monies were paid and up to date. Today, 7/25/2014 I received a collection notice in the mail for an outstanding bill from CCVS. No one from CCVS ever called me or sent me a bill regarding any outstanding charges!! Needless to say I am furious and appauled at the way I've been treated, especially after being their customer and for almost 3 years, spending thousands of dollars and never having any financial issues. To not receive a telephone call or one statement, but to be turned over to a collection agency is NOT not acceptable and NOT good business practice!! I will NEVER EVER recommend or speak highly of CCVS ever again!! Word of mouth is the best advertisement!! read more

I went to Dr. Daniel Beaver for my dog Migraine's torn ACL. My dog got excellent care including follow up and 7 months later does not even have a limp! I highly recommend this orthopedic surgeon. Mary Naples read more

Our cat died suddenly and being away from home and our vet we were at a loss as to our next step. Thankfully we remembered the Cape Cod Veterinary located right at the Bourne Bridge. When we arrived unannounced, there was an immediate call for assistance. A vet appeared and took us into a private room where she confirmed his passing. We were at a loss for why this might have happened and she took the time to speak with us and also allowed us time for grieving. There was no charge for our visit and they kept our cat until he could be picked up for cremation. They even sent us a condolence card. I would highly recommend this Veterinary practice to anyone who has an emergency on the Cape. They are very caring and professional. read more

I brought my cat into the hospital on New Years Eve. My regular vet was closing early this day and told me to go to a 24 hour hospital. I bought my cat in and they determined that he was going to die in a few hours unless the do an operation with a cost of $4,000.00. I declined because this was not affordable for my family. The doctor came in and out of my room with possible cost of $3000.00 to $4000.00 depending on what they did during the procedure. The doctor kept leaving the room and I really did not get an opportunity to ask a lot of questions because the doctor kept leaving the room to take care of other animals. I was stunned and couldn't think quickly what I should ask. Then, the doctor came back and told me they could do another procedure that was a quick fix, but ultimately wouldn't fix the problem. I thought we would be back in a few days with the same problem and feared putting my kids through an emotional roller coaster twice. I decided to put my cat down because the cat was in pain and the doctor could not tell me if there were other underlying problems. The doctor kept leaving the room and I was nervous and failed to ask more questions. I lost my cat that night, I loved him dearly. On Tuesday, I called my vet and I asked a bunch of questions that I just couldn't think of at the time. I also, asked them what would they have charged for the same procedure. They would have charged me $1300.00 for the full procedure compared to 3 to $4000.00 or a cheaper quick fix that did not fix the problem for $1200.00. He would have gone home and been back to normal in 48 hours. My vet also told me that they could correct the blocking problem, so that it would never happen again. I was devastated. I didn't have the knowledge at the time and I can not change the emergency situation that I was in, but if my cat had gotten blocked on a regular day and I went to my regular vet, he would be home right now. I miss him terribly and I wish things had been different. I can't change anything, but if I had chosen a DIFFERENT facility to go to that day, I would have my cat home and safe today. read more

Very unsatisfied, all they seem to care about is money. Before they discuss your pets health its, "I have the estimate", before an update on their status, "I have an updated estimate". Want 75% of high end estimate upfront! Charged me for services I did not receive (ultrasound) and for more services than the initially estimate (level 4 ICU vs Level 3). Worst part is they did nothing, 14 hours there my cat received no insulin, even tho they watched his sugar go from 200 to 300 to 400 - really? And no antibiotics. They hung an iv bag and watched him, that's it, $1200 later. Wanted me to keep him there for 3 more days until the specialist was in to do the ultrasound to the tune of $5600! Um, no, he spent on more night at local hospital and was home the next day. Feel totally ripped off. "If he stays here we can treat him aggressively" my response - you've had him for 14 hrs and you haven't treated him at all! Avoid if at all possible. read more

Cannot say enough good. Am shocked by the bad reviews. Perhaps it depends on the provider, as there are many at this facility. I saw Dr. Michelle Fulks and learned after the fact she was a resident and couldn't believe it. The care, empathy, attention to detail, personable nature and sincere concern she exemplified are remarkable. She listened carefully, offered full detailed explanations of how/why, and spent time I 'm sure she didn't have with me to do all she could to help. She considered my situation and came up with a personalized care plan that worked for me and more importantly, my pet. Absolutely amazing. I briefly interacted with Dr. Brandin who was also helpful and professional. As for the prices, I found nothing charged that was out of comparison for the average charges for the same services elsewhere. Veterinary care is not inexpensive, but the same services in another species...aka humans...costs infinitely more. The front desk staff and techs were all fantastic as well. They were pleasant and genuine, and customer service oriented. The hospital was flexible, attentive and helped me multiple times to get the care my dog needed while working with my schedule. I would absolutely recommend this hospital and wish I lived closer so they could be my primary care provider! read more

I have an emergency with my cat. I called and asked if he could be seen but could not pay till Friday. They told me to find another vet to bring him to it was 6:30am and no where else is open. He can not urinate and has a ball in his stomach. He was seen there 4 weeks before because he was peeing blood (I had cash to pay so it was okay I guess). I understand money is what makes the world go round but come on my poor cat is going to die and they have no compassion. read more

While I don' mind paying for emergency services and quality care I do have a problem with erroneous billing practices. Be prepared to pay the minimum of the high end estimate for any services and make sure that you compare your initial quote to your final bill. I found most of the line items to be marked up significantly in a 24 hour period and am still contesting the bill. I also had to argue with the staff to take my dog home on the second day after an ACL repair when they were not doing anything for him in the hospital that I could not provide at home where I knew he would be more comfortable. My dog is still recovering so I will withhold comment on the final outcome but will not be returning there for any additional services on any of my animals. read more

I took my pregnant Cane Corso bitch to this facility this past Friday due to a complication she was having delivering her first puppy. All I can say is the staff and veterinarians were fabulous. They acted incredibly fast and their first concern was my pregnant bitch and her puppy not my credit card. I have had to use other emergency clinics in the past and it has always been a horrible experience. This was was an excellent experience and I was grateful for their expertise during a time of crisis!!!! They even called the next day to make sure the rest of her delivery went ok and the puppies were all doing well. read more

This amazing place saved our dog's life after he almost died due to the negligence of our regular vet. When we brought our 2.5 year old Busby in at 8pm last Thursday, he was literally dying from sepsis from what was supposed to have been a simple procedure. After stabilizing him, Dr. Kochin and Dr. O'Marra conducted three surgical procedures during a 5-6 hour period through the night and saved him. His post surgical care has been phenomenal and every complication, symptom and set back has been addressed and carefully monitored. He was transferred from their Dennis location to Buzzards Bay so he could get even closer monitoring. All of the doctors, nurses, technicians and other staff have been extraordinarily kind, communicative, honest, comforting, and responsive. We will be forever grateful to them for saving Busby's life and helping him and us through this traumatic ordeal that never should have happened in the first place. read more

CCVS literally saved my dog's life, twice. Dr Kochin initially treated his lameness, conservatively and successfully. When my dog needed surgery for an extremely serious, unrelated problem a few months later, I brought him back to Dr Kochin and was not sorry I did. He is experienced, highly skilled, and compassionate. Finally when my dog was in an emergency situation six months later, the critical care team was excellent, including the residents. They were thorough, planful and again skilled and brought my nearly 14 yo dog back from a severe aspiration pneumonia. I will always be grateful and I am happy to say, at nearly 15, he is doing well. My only disappointment is that it was sometimes difficult to get a callback from the doctors about my dog's condition or about follow up questions. These communications often went through other staff when I wanted to speak with the doctor directly at some point. I highly recommend CCVS. read more

#1, the facility is very clean and welcoming and smells fresh. #2 the staff, not only at the desk, but the amazing staff that take care of the animals and the surgeons there especially Dr. Kochin, are all so helpful. You can tell they really care about the well being of your pet. Even though my dog has had to have 2 surgeries and is approaching his 3rd, when we go in there and the surgical staff come out to get him, he actually runs towards them. I know by this that they are really loving him and treating him as they would their own pet. This makes me feel extremely comfortable leaving my dog with them for surgery and to stay overnight. They are very thorough and precise with their paperwork which is also helpful. The facility also has the most up to date technology which is great. I wouldn't go anywhere else. My regular vet as well as my dog trainer both recommended this place and now I know why. read more

My 15 year old cat was diagnosed with kidney issues Saturday afternoon and I was told his special diet would be left on the back porch along with special food for my other cat. When I got there a half hour later it was obvious they had forgotten to put his K/D in the bag. I was left with food for my other cat and a receipt for both. This vet is now closed until Tuesday and my cat is obviously feeling miserable. I left a message hoping someone checks over the weekend, but Sunday morning, having heard nothing I call the vet-referred 24 hour service, Cape Cod Veterinary Specialists in Buzzard s Bay. I explain the situation, and ask if they would sell me a can of K/D to tide us over. They refused to sell me a can without a written prescription or without subjecting my cat to an exam (and me to another hundred bucks). First of all, like they can diagnose kidney problems without waiting yet another day for blood results, and second of all like I'm gong to mainline or hook some unsuspecting cat on K/D. They refused to accept a one day old receipt from my vet, proof that I m now buying K/D for my cat, stating as though I am a simpleton that it is a prescription after all and their policy will not be broken even for one can of cat food. I tried to reason with them that receipt is proof I am buying K/D and if they really cared about animals they would sell me a can. If they really needed a script my vet could fax them one on Tuesday. They stonewalled me, and insinuated that if I really cared about my cat I would drive him right over. I reminded them I had already subjected him to an exam and blood tests two days ago as, which I'm sure my vet would substantiate on Tuesday, but they were not moved, acting as though a can of prescription diet was something they had to guard closely. There is no defense for this behavior and I will never bring an animal to them. read more

I will never use this facility or recommend it to anyone. They are nothing but money hungry thieves. We brought our eight year old cat there on Thanksgiving day and thought we hit the jackpot. He was unable to urinate suddenly and we were concerned. We understood the $144 just to get him seen. However, the onslaught of charges after that to only have them send him home without any answers, an e-collar (aka cone of shame) and some meds, were completely outrageous. Our options were basically "pay out your entire bank account just to keep him overnight or euthanize him". He came home, didn't improve. We brought him to our local vet, whom we would highly recommend. He was terrified and was an absolute beast. But they did way more than the emergency clinic for way less. In the end they couldn't help him. The blockage in his urethra was too much and wouldn't budge. We had to regretfully say goodbye to the littlest, oldest, member of our family last night. My heart is broken and perhaps this review is made in haste during a sad time but my husband and I both feel that Cape Cod Veterinary Specialists are a complete rip off. If we didn't already put this charge on our credit card, we would fully refuse to pay anything past the $144 "entrance fee". read more