I've been taking my cars to Subi West since 2024, and I honestly wouldn't go anywhere else. Jaime and his team are the gold standard for honest, expert service. They are transparent, keep you fully informed, and always balance what the vehicle needs with what makes sense for your budget. We recently swapped all our vehicles to Subarus just so we could bring every car we own to this shop. Even after moving nearly 45 minutes away, we still bring our cars to Jaime and the team at Subi West. If you want a mechanic you can truly trust, this is the spot. read more

Had Subi West due diagnostics after the dealership told me I needed a $5K repair. They did a great job of diagnosing and repairing several problems and explained the process to me and I saved several thousand dollars. They finished the car early, kept me updated on the progress and I have a warranty on the work for 24 months. Andy was great to work with. read more

I was a little disappointed that I never got a reply from my last question as part of the initial project questionaire.

Subaru issues? This is the place to go. Fixed my issues within a timely manner and a good price and they even cleaned my engine bay.

I bought my 2014 Outback in the midwest five years ago and have always loved driving it. But it has never run as beautifully as it does now. Subi West did a thorough job diagnosing and repairing several problems, and they were totally transparent about both the work and what it would cost. I expected good mechanical service, but the shop also excels at customer service. Andy is a lot of fun to work with--not only did he keep me posted on the progress of the repairs, but he was also super friendly and helpful. My car is definitely in good hands! read more

Let me start by if you haven't taken your car to subi west yet what are you even doing ?? Love this place. A mystery issue came up with my car and i didn't know what to do or even know where to start but let me tell you Jaime & Andy were literally a Big Blessing to me and quickly help me figure out what was going on with my car and made sure i left safe and my car was back okay . Thank you both for everything you both for your kindness, help and everything you both did for me i couldn't thank you more . great plac read more

When I reached out by phone I spoke to Andy, very knowledgeable for my situation. I came here for a second opinion, and decided to have Subi West to the work. They did a great job on our Ascent. We will no longer use the dealership for any repairs. We were comfortable with the price we paid. They also cleaned our engine bay too. Happy new customers. read more

This review is long overdue. I reached out to Subi West back in March and set up an appointment for the next morning with Andy. I arrived at 8am and Andy was already there and ready to get started. I was so impressed by the service Andy provided as he broke down the pricing for the services I requested. I had just purchased an used Outback so I wanted the transmission fluid and front/rear differential fluid drained and filled along with the PCV valve replaced. I really appreciated Andy suggesting inspecting the PCV valve to start. After speaking with Andy, I ended up getting an oil change and a full car diagnostic for good measure. Everything was taken care of perfectly and at a reasonable price. I would recommend anyone with a used or out of warranty Subaru to come here! read more

Had a loose shifter on my 06 WRX STI, out of the few mechanics in the area, Jaime was one of the only ones that knew exactly what I was talking about when I said the shift linkage needed to be swapped out. He was also able to replace the transmission gasket that was also in need of replacement when I had this work done. Afterwards, when I was mentioning I was thinking about fixing up the remaining minor problems with the car to sell it, he spent some time with me to go over some of the things I should work on and some that I could pass on. Really great experience. Would recommend! read more

I flew back from a trip into Sacramento and my engine light and a few others were flashing. I took my Subaru to a mechanic in woodland and had him access the problem. He said it was most likely the transmission. He reset the computer but the light came back on. I contacted Subi West , they sent a tow truck in the late afternoon evening and had the problem fixed by noon the next day! They were very kind and helpful, got the job done. I was 4 1/2 hrs from home. The car is doing great! I highly recommend this place!! read more

Stress free auto repair!!! OMG, Jaime, Andy and the wonderful technicians do their very best!!! I needed a minor repair on the 2014 Forrester I recently inherited, and they were amazing! The feeling of trust and not stress/uncertainty was almost immediate! Plus, the bathroom is very clean!!!! !5/10 stars, yo! read more

So grateful to have an independent Subaru repair shop here in Sacramento! The shop's owner, Jaime, is not only highly qualified but a super nice guy and incredibly committed to delivering top-notch service. I've brought my very-old Impreza here twice for diagnostics and repair and have been very happy with the results. Thank you, Jaime and team! read more

They are the best! I've had both major and minor work done with the team here for the last 3 years, and they have been consistently thorough, reliable, communicative, kind, transparent, and professional. Jaime and his team are trustworthy, experienced and competitively priced. Recently they honored a warranty on work they did on my control arms a couple years ago. Thank you guys for all you do! read more

Customer reports oil leak.... I knew it was about THAT time with 189K miles on the odometer. It wasn't cheap, but I am very satisfied with the result (engine rebuild, turbo rebuild, clutch replacement). These guys know Subarus and they will take good care of yours. Highly recommend over Sac Specialty Auto! read more

I was able to get a next day appointment at Subi west to fix one of my fog lights on my outback. They quickly figured out the problem (broken bracket) and were able to weld it back together for me, so I was in and out quickly, and the cost was very reasonable as well. Will definitely go back if I have any further repair needs. read more

Just want to shout out these guys who I will be using in the future and will update review then. I reached out after receiving an outrageous quote from a dealership for "fluid leaks" and a front end rebuild (control arms, bearings, bushes, tie rods etc). These guys were great - they put car on lift and showed me exactly what was leaking and why engine needed to be removed. They then quoted me for the work needed to rectify. They were articulate, approachable, transparent and affordable. read more

Staff are friendly and professional. Shop is clean. They worked with my warranty and got my Subaru forester working great. I have taken it back for servicing which went well and was reasonably priced. I drive from the opposite end of town to bring my car here because I have confidence they will do a good job. read more

Came back to Subi West to see Jaime. Had gone to another mechanic and ima put them on blast it was break masters. They changed rotors on my 14 forester that only lasted 2 years. So after coming to subi west they once again delivered exceptional service and got my rotors changed and did some break pads too. I will forever be bringing my subi back to these guys. No B.S. Just great service all around. read more

Absolute best experience ever and found my forever mechanic shop! As a woman, it is intimidating to get car work done and I've had previous negative experiences of trying to be took advantage of. But not at Subi West! the owner was extremely kind and the technicians going out the way to show me what's going on with my vehicle and what fair pricing is needed to take care of my car. this is the first time I've left feeling happy, satisfied and safe! I will be returning again to get amazing modification done to my WRX and will recommend it to all my clients in the Sacramento area! seriously ladies, if you have a Subaru, come over here!!! read more

Took my 2017 Forester here for both front control arms replacement. Not only it was a quick turnaround. He even had my wheels properly aligned. great service read more

My Subaru Legacy broke down recently. We found subi west via yelp, and we felt comfortable that was a repair shop that specializes in Subarus. I got a quote from Jaime online and the next day we called to see if we can bring in the car, he told us to bring it in that day. Upon arrival, Jaime greeted us and took care of us. It took him less than an hour to check out the car, we even waited for the diagnostic in the waiting room which was very well kept. He told us that it was our water pump, and a few hoses needed to be replaced. We agreed to get serviced there, and took an uber home. Next thing you know, within a few HOURS I get a phone call that my car was done! SAME DAY. Jaime is a fast, efficient, and has great work ethic. I highly recommend coming here to get your car fixed. I believe based on yelp they don't just work on Subarus, they work on other cars as well. We were also informed that he use to work at Subaru's repair shop, which is extra points in my book! read more

Brought my girlfriends 2015 Subaru Legacy here to get it checked out since it was leaking coolant. Jaime was very professional and knowledgeable about the issue with the car and found out it was a bad water pump. He also gave us other minor fixes down the road which is also great to know and didn't make us feel like he was just trying to add more to the cost. He was very fast and efficient with the job. Definitely bringing all my car issues here from now on. IF YOU GUYS EVER HAVE ANY CAR ISSUES BRING IT HERE. These guys will definitely take care of you AND YES IM A REAL PERSON AND THIS IS REALLY MY OPINION ahahaha read more

Capital AWD - Auto Repair Near Me - Sacramento, California

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First time at Subi West for a front axle repair. This business was highly recommended by a current customer about a year ago (thanks, Olive). She had nothing but good things to say about the owner and the service. She is such an advocate that she gives their business cards to other Subi owners when she crosses paths with them (for me, it was at the gas station). Aside from that, my Subi is riding smooth now, thanks to Jaime. Jaime has years of experience and has worked along side many technicians in the Subi game here in the great Sacramento area. Give Subi West a call if you are in need of service. They are professional, honest, and competively priced. Top notch! I will be back. read more

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SubiWest service was very friendly and timely! Found them after the local Subaru dealerships wanted to charge me ridiculous prices for fromt brakes and rotors. They used quality parts with longer warranties than other shops at an even better price! Highly recommend! read more

The day after I came back down the hill with all my panel lights flashing like crazy I took my car to SubiWest. Jaime and Cesar were great. Super polite, helpful, and explained everything my 2010 Outback needed to get it road-worthy again. Needed a lot. A transmission valve body, an axle boot, brakes, just to name a few. They got it done quickly and reasonably. Definitely will go back. read more

Very honest about what is need for your subaru to be repaired. Highly recommended. Jaime and is crew at Subi West

Great communication and customer service. Workmanship is top notch. Went the extra mile when my Subaru really needed it

I took my 2021 Subaru Forester in for an oil change and asked the Owner/Mechanic, Jaime, to also replace filters and take a look at my brakes lifespan. I felt comfortable and secure with the feedback and service I received. It is hard to find a mechanic shop who will not try to gouge you when you are a woman and not as knowledgeable. I was satisfied with the cost of service. I will definitely be recommending Subi West to locals, family and friends. Thank you Jaime for your excellent service and information. read more

Capital AWD - I asked the young lady at the front desk to take a picture of my vehicle being serviced. She was kind enough to do so. - Auto Repair Near Me - Sacramento, California

Revising my review. Communication has not been great. Update: Jaime apologized and really tried to make it up and offering free labor on a repair and oil change. read more

Towed it from a different specialist shop in Auburn that quoted me WAY over what this shop was willing to do for me. As soon as it got to Subi West I felt like I was definitely getting taken care of. Jaime was super nice and communicated everything along the whole process. Didn't try to nickel and dime or get over on me. They were honest and upfront on everything and the prices they offered me is what's going to have me going back for ANY subi issues moving forward. 10/10 highly recommend. THANK YOU GUYS! read more

Great service and fantastic communication, very professional and competitive pricing! I have come here several times to service my Subaru Crosstrek and am always happy with the work. I definitely recommend to Subaru owners! read more

Leaving my beloved Subi in the hands of Jaime for repairs was an experience that left our family feeling comfortable and at ease. Jaime's strong work ethic and commitment to keeping his word made it clear that we were in good hands. We recommend his services to anyone in need and look forward to returning as loyal customers. He is definitely invited to the carne asada. Bendiciones, Gonzalez Family read more

I needed a 60,000 mile maintenance on my Crosstrek. I also knew I may need new brakes. We recently moved to this area from the Bay Area and I didn't want to take my car to the Subaru Dealership. My husband found Subi West and Jaime gave him a quote. Since it was our first time here, he gave us a discount on the labor. We felt comfortable taking my car to Jaime because we found out that he's worked on Subarus for over 15 years. I have to say, Jaime was very honest and did a great job on my 2019 Crosstrek. I know I would have paid a lot more if I took my car to the Subaru dealership. I'm so happy we found Subi West. He'll be our new mechanic for my Crosstrek. Thank You, Jaime. read more

fantastic service. these guys were quick and polite. offered me only what I needed and didn't try to gouge me on price. price was reasonable and they were able to get me all fixed up. huge thanks to the whole team! read more

A top-of-the-line workshop, I highly recommend it... Impeccable service, super polite and patient. I took my Subaru to a mechanic because of the transmission problem, but it wasn't serious, everything was fine. the price is very good read more

Several years ago I bought a pre-owned Subaru Outback and have slowly come to realize that the unique quirks that accompany this brand of car require someone with a specialized knowledge of how to work on Subarus. After a few frustrating experiences with non-Subaru mechanics, I decided to take my Outback to Subi West for several issues--one with the battery, the engine stalling after abrupt braking, and a routine replacement of the headlights. I was immediately struck by Subi West's friendly and personable staff and was able to get my car in within only 2 days. The shop owner/main mechanic, Jaime, is quite possibly the most friendly, professional, and honest person I've ever encountered in the automotive industry. He is detailed and thorough in all aspects of his work. Jaime clearly has extensive knowledge and experience working on Subarus (based only on my description of the braking issue he had an excellent idea about what was causing it, although he still did an exhaustive investigation into the problem before reporting back to me). He was extremely forthcoming about the cost of labor and repairs (which were very reasonable) for all work that needed to be done, and not only did he thoroughly explain the issue/repairs necessary in easy-to-understand terminology, but he also kept me frequently updated via phone calls about the progress and expected completion of the job. I left Subi West feeling extremely positive about the whole experience and am grateful to have found my new go-to mechanic for all my Subaru needs. I can't recommend Subi West and Jaime enough! read more

Just want to say that Jaime is an absolute professional when giving diagnostics advice. I took my 2011 Subaru Forester for troubleshooting since my car experienced loss of power, and Jaime was quick to explain the issues the same day. He laid out the options on how I can proceed and gave good honest advice on fixing my vehicle. Highly recommend! read more

Great service. No upselling or stacking on extra services to pad the bill. As a person familiar with auto repairs and maintenance, this is now my go to shop for my Subaru. read more

Have a Subaru outback and have been having some issues with it. Had taken it to two other places and felt like wasn't getting results. Subi West gave me a fair price, fixed the issue and was extremely professional. Nice clean shop, great service!!! read more

Brought my 2011 outback to Subi west for a tune up , new struts, radiator and hoses. Service was excellent and the price was much more reasonable than the dealership. Jaime is professional, courteous, and honest. He even stayed late so I could pick up my vehicle after getting stuck in traffic. I'll be recommending all my Subaru friends to Subi west !!! read more