Requested quote to replace 80 gallon water heater Thursday 3/12/26. Carlos showed up same day to look at what would be required. Carlos responded to text 3/14 advising that the office would send a quote on Monday 3/16. Called and left message with office Tuesday 3/17. Called office again on Thursday 3/19 and immediately received text asking "please text me", so I texted inquiring about the quote. 3/24 still no response? Doesn't take much effort to respond to a text noting you're too busy or not interested. read more

I've used Lakeway Plumbing several times over the last several years for both my personal home and business. From changing out a faucet to fixing a leak. Each time, they have shown consistent professionalism and I have been happy with their work. read more

We had a leak below ground, but had no wet spots we could see anywhere so we had no idea where it was. Called several companies and Lakeway plumbing sent Freddy out within an hour. The guys did an excellent job efficiently working through things to locate and fix the leak (which was in a different location than the other company said they were sure it was - Lakeway Plumbing was also a much better price). Freddy also did such a great job explaining what they learned about how the plumbing in our house was installed, which will save us a lot of time and effort if we have any issues in the future. It was very stressful to have this leak that we could not see but Lakeway Plumbing really put us as ease through a well thought out approach and great communication. read more

I had a plumbing problem--I called Lakeway Plumbing, and I was so impressed. I was scheduled immediately, and their polite and intelligent professional plumber arrived on time to take care of me! He efficiently solved my problem, and I am back to normal. The cost was competitive, and they cleaned up after themselves. I will always call them first--they set the bar very high. read more

I had a little minor plumbing emergency, they were able to come out within 2 hours and fix a pretty significant leak that had sprung from some broken PVC piping in my well. They were extremely knowledgeable and efficient, and I thought the pricing was very fair. 100% would recommend! read more

Recently had issues with water pressure inside my home. Called Lakeway Plumbing and made an appointment. Very prompt response and service! LP was able to give me an exact quote over the phone. Awesome! LP replaced a water pressure relief valve, 3/4", and included excavation up to 18" deep. They charge $120/hr; very competitive pricing. No hidden fees. Total was $475, fixed within two days of initial call, 90 labor warranty, and one year parts. That evening...LIKE A SPA EXPERIENCE DURING COVID - THE BEST SHOWER I'VE HAD IN A LOOONG TIME! Thank you Lakeway Plumbing. Highly recommend. read more

I had a water heater burst that flooded the entire garage and part of downstairs. We had 13 Airbnb guests without hot water. I called at about 430. Eric said he could have somebody there in two hours. We communicated back-and-forth via text. I sent him all the photos of the tank and area that he requested. It started to get late and he never showed. He stopped responding to my calls and texts. Extremely unprofessional and unreliable. I thought maybe he'd reach out in the morning but he didn't. I would've found another plumber if he had just said he couldn't take care of it. Now, on Wednesday after reading my review Eric has finally responded to me and is threatening to report me to his "friends" read more

The best plumbing company in Austin area. Freddy was very professional for determining and fixing the leak in my house. Within a couple hours he had me up and running. They responded very quickly and thousands of dollars less than my other estimate. Then they charge me less then their estimate. Tom R. read more

Great company and couldn't ask for better service. They were able to complete my repair and source a slight water leak very quickly! Thank you! read more

So impressed with Lakeway Plumbing! We had an emergency issue, so I gave them a call and they came within an hour. Carlos was incredible and was able to find the problem and quickly fix it. He is an excellent representative of your company! I cannot recommend them enough. read more

I have used Lakeway Plumbing a few times now. Excellent response time, fair prices, and good to work with!

Hey you'll want to know a fact is Lakeway Plumbing is the finest company in the Austin area for taking command of your plumbing needs. Great communication, friendly, on-time service, and with very reasonable/competitive rates. If you're expecting the same results, then look no further my friend. read more

Had a great experience with Freddy and Austin last year, replacing my PRV. Needed them back out today to find an elusive water leak - something that can be an expense nightmare. Instead, they traced it to a commode seal leak and had it quickly repaired. Lakeway Plumbing provides great service at a fair price. Wish I could give them six stars! read more

Calling Lakeway Plumbing for a clogged sewer line and agreeing upon the hourly rate, plumber arrived on time. After an hour, he stated his machine (Snake) was only 3/8 and not big enough to clear the line. Asked him how long he will be gone to get a bigger machine, was advised his bigger one was broken & suggested another company to call before handing me a bill for the full hourly rate. Asking why I had to pay this full bill just because his bigger machine is broke & he did not have correct machine to complete the job that was requested, stated he still charges for his labor. had another local company arrive this morning & complete the job in 1.5 hours. read more

After a scheduling mishap they went above and beyond to make things right. It's not often you find a company that goes out of their way to delight their customer! In the end all turned out great. And we have the upmost respect for the great job Lakeway Plumbing did. We'll definitely use them again. read more

Great service. Carlos and Mason were professional and did a great job fixing our busted pipe. Would highly recommend Lakeway Plumbing.

My water heater went out and being new to Austin had no idea what plumbing company to call. My next door neighbor works for a National plumbing parts supply company so I asked him for a recommendation. He suggested Lakeway Plumbing. They were awesome. Eric answered the phone and scheduled the installation for the next day at noon. Jose and Hector were 15 minutes early and did a great job. The cost was reasonable and fair... Jose explained the upgrades that weren't on the old heater to bring it up to today's code requirements. I highly recommend and will use again in the future. read more

Lakeway Plumbing was fantastic to work with! I shopped around looking to replace my 50 gallon natural gas water heater. I had an old Rheem Powervent which had finally rusted and was leaking. I shopped around looking for quotes from a variety of sources including my home warranty company, Home Depot/ARS, and Reliant plumbing, and of course Lakeway Plumbing. Erick, the owner at Lakeway Plumbing, was excellent to work with and very friendly. He was able to communicate with me via Yelp, text, phone and email to schedule an estimate. After receiving extremely high estimates from the aforementioned businesses, he came in $2000 under the previous cheapest estimate. Other companies were telling me I would have to replace a bunch of stuff to bring my water heater up to code and one company told me I had to either do roofing work and replace a bunch of piping in the walls or else go with an extremely expensive tankless water heater which it would be mounted on the outside of the house. Seemed a little bit far-fetched to me. Anyways, Lakeway Plumbing was able to do the job quickly in one day and now we no longer need to boil water to take a bath/shower! Excellent customer service and the owner made you feel important and understood the necessity of getting the water heater replaced immediately. read more

We got several quotes on the replacement of our two electric hot water heaters. Their quote was very fair to replace both units and bring them up to code. The service was professional and prompt. I highly recommend going local with Lakeway Plumbing. read more

Eric was quick to respond and got a crew to our house ASAP when we had a busted water heater flooding our garage. Jose and Ruben did a great job with the replacement and explained it all to me. I highly recommend these guys. We will be using them for all our plumbing needs. Thanks, much. read more

Came out twice. to examine water leak in garage wall charged over $300 and did not solve problem. They have been called numerous times and owner will not return text or voicemail. We are having to call another plumber because of their ineptitude. DO NOT USE THIS COMPAN!!!! read more

Had Carlos come out and pull old toilet (leaking)and reset new toilet. He arrived promptly at 8:30am. Lakeway plumbing was the only company who could get us scheduled immediately, which was needed since we had company coming into town! Fast and reliable. Will definitely use them again! read more

Great, Honest, and on time! I wish I would have called Lakeway Plumbing first. Eric, was my plumbing advocate and did everything in his power to get my water back on. Zack and Ruben on site were knowledgable, friendly and hard working--really hardworking! My original estimate from another plumber (That I think is a crook) was over $8000, Lakeway Plumbing fixed the problem in one day for less than $325! read more

It's no surprise these guys have such a high rating in their reviews. Their service was exceptional and appropriately priced. Their staff are technically well versed. They took the time to explain to us what was needed and helped us plan for next stora, while fixing the emergency situation, too. We will be sure to use these guys again. read more

I had my PRV go bad. Based on my research online I knew it was going to cost around $400 to replace it. I first called Daniel plumbing. They came by and gave me a quote for $2100. I called radiant plumbing. They came by and gave me a quote for $1000. I was shocked. I then called lake way plumbing. Eric immediately picked up the phone and gave a quote right on the phone. The next day Freddie and Carlos came by, in about an hour the work was done. They also fixed some leaks and a toilet that was leaking for free as a courtesy. I can't say enough about lake way plumbing. Thank you so much for being honest and putting the customer first. Everything about Lakeway plumbing was world class! read more

I have used them on several occasions, with the largest being re running the plumbing for a shop. They did a great job, and got everything up in running an timly manner. When ever I have needed anything, or had an emergency, they have been prompt to respond. I highly recomend them. read more

We were having issues with our toilet leaking and not flushing. I called Eric and he had one of his plumbers over here the same day and we live out in Lago Vista so it's an hour drive for them. Anyway, very happy with the service and the plumber he sent was very courteous and professional. Had our toilet fixed in no time. Very knowledgeable, knew what he was doing and did it in a timely fashion. He even cleaned up everything and left the bathroom looking better than when he found it. Wouldn't use anyone else. Highly recommend them! read more

This company is the best plumbing co in the Austin area. Every time I need them they are honest, friendly and responsive. Easy folks to deal with who are proactive and good at what they do. Thanks to Antonio and Hector for fixing my daughters shower and our dishwasher. They followed up with me to complete the job. Super impressive group! read more

Devon and Freddy arrived 20 minutes after I called with a happy smiley can do attitude and got right on it. Erick always responds so quickly to my calls-big property with frequent plumbing needs-and has always gone above and beyond to get to me ASAP. Lakeway Plumbing is my hero! read more

Had two toilets replaced, and updated the bathroom fixtures to a new brand. Living in an older home in Lakeway you never know what you're going to find when you touch a pipe or an outlet. I call a plumber. He did a phenomenal job; he finished very quickly. I asked him to go ahead and change out some fixtures in one of the bathrooms. He had to replace the brass manifold in the wall. He worked quickly and efficiently, with a practice that I'm sure has taken many years to develop. Everything looks great, all is working without any issue. An honest, efficient, hard working plumber I would highly recommend him. read more

I have had some challenges with various plumbers, but I absolutely love Lakeway Plumbing. Owner Eric is always on top of scheduling and gets back quickly to schedule. Explains things well. They show up on time. They are professional. Two weeks ago Matt did an incredibly professional job replacing my rusted out valves to my washer. Today, Carlos, installed a new kitchen faucet. He avoided me having to deal with a counter person, took initiative himself, and did a superb job. I have previously been through about 5 plumbers who didn't call back, or didn't show up, or broke things and walked off without even telling me, or told me I needed to replace stuff it turned out I didn't need to do. All I can say, is Lakeway Plumbing is the only plumbing company I will continue to use. Thanks so much for being honest, qualified, efficient, and reasonable. read more

On-time, thorough, professional blah, blah, blah these guys are really quite good and their services are reasonably priced. Our particular job involved moving a water line to accommodate a fire/water feature, which, as may be obvious, but involves moving gas lines too. Indeed, the inspector commented how "clean" their overall work looked. Absolutely low stress company to deal with. We will hire them again. read more

I contacted Lakeway Plumbing to replace my washer/dryer closet faucet valves which had become frozen due to corrosion. The following morning, Matthew and Justin arrived at my condo on time. They got started right away and wrapped up the job within about 30 minutes. The amount charged was very reasonable. I really appreciate the professionalism demonstrated by Matthew and Justin. I will contact Lakeway Plumbing for my future plumbing issues and I will happily recommend them to others. read more

We had Devon and Carlos out to fix the hot water valve on our bath tub. Casa Mechanical attempted to fix the problem, but failed to solve the problem, which the work was originally done by them. Devon and Carlos were very professional and fixed the valve. Give these two hard workers a raise. read more

I had the water sensor alarm go off and reached out to Lakeway Plumbing based on reviews and response time. Erik reached out right away and upon arrival, took complete ownership of the problem and resolution (called the manufacturer, arranged for a replacement, etc.). As a single mom, this is invaluable! Thank you Erik! read more

Just got a new water heater installed from Lakeway Plumbing. Really impressed with the professionalism and overall experience. Carlos and Devon installed are unit. It was hot and they had to walk up a ton of steps and until a large unit in a tiny attic space. They were extremely kind and just came off overwhelmingly positive. I was really impressed with both of them specifically. This was by far the best plumbing experience we've had since moving to Austin 9 years ago. It's been one headache after another but these guys changed my perception. I will absolutely use them again. read more

Would highly recommend! They were very polite and respectful. Great, quick service at a fair price!

LP got off to a good start & provided a professional, timely response to my request for an estimate. They followed through with a thorough, detailed assessment of my plumbing issue and multiple repair options with clear explanations of pros & cons for each option. This was supplemented with detailed, written estimates for the options - delivered via email. After selecting this service provider, their work was scheduled, completed, & cleaned up efficiently and to my satisfaction. Invoicing was clear, detailed, & payment process was simple with no surprises. I was very pleased with the quality of work, the professionalism of the staff, and the results of the repairs. I wouldn't hesitate to recommend this plumbing team to friends or neighbors. read more

These guys are the best!! Company of a great person that has handled my plumbing situation far and beyond. Very rare! Malabar girl read more

I've used Lakeway Plumbing in the past with good results. Today was no different. Jim came out to check my garbage disposal, was friendly and polite. He provided the pricing up front for repairing the disposal and for replacing the disposal, and asked which way I wanted to go. He said the garbage disposal didn't look that old. He repaired it (it was just jammed) and told me how I could clear the jam if it happened again. I only provided 4 stars because I was told they would come between 1 and 3 pm. To his credit, Jim did call about 3:10 to say his ETA was about 40 minutes. It would be nice if they told you during the estimated time frame that they are running behind. But, I work from home, so it was not a huge issue for me today. Otherwise, always great service. I have never felt like they tried to charge me for products or services I didn't need. Always friend and always fair. Will call them again. read more