We recently had Timbercreek Floors replace the tile in our home with luxury vinyl plank and we…read morecouldn't be happier with the experience. Ryan was incredibly communicative throughout the entire process and went above and beyond by making sure we had a variety of flooring options to choose from, even coordinating with a vendor I had been following. The installation team worked quickly and efficiently, meeting a tight deadline without sacrificing quality. The finished product looks amazing!

Three years ago we had vinyl put in over our tile with Timbercreek. Over the last three years there…read morehave been some issues that have come up, and Ryan has been available and willing over the time to fix the issues. Unfortunately it came down to replacing all of the flooring due to our floor being discontinued. Ryan was quick to get a resolution, always communicating and extremely patient and helpful during the process. His team was clean, efficient and kind (which is so important when they're in your home for multiple days) We were happy previously, and continue to be happy customers who would highly recommend Timbercreek for flooring. Thank you Ryan for getting us a solution to the problem, your lifetime warranty is just that!

All concerned are very knowledgeable, thorough, and reasonable prices…read more Appointments were on time and effective. I look forward to them doing a quality job.

In all my 50 years as a paying customer I have never had an experience as bad as the one I had with…read moreFlooring Warehouse. All seemed to go well initially the carpets were ordered and fitted, everything seemed fine. Then I started to get emails saying the invoice was outstanding and I was due money. This was a problem on so many levels but the main one was I did not pay for the carpets and could not go back to the person whose card was used to get proof of payment. What really annoyed me was the lack of remorse shown by the firm, no apologetic emails, just, you are due us money , pay now threats. When I asked the perpetrator of the emails to escalate the matter I got push back! Eventually the matter was escalated and after some email exchanges things went quiet for a few months, I wrongly assumed that Flooring Warehouse has resolved the matter internally or used common sense not to pursue the sum outstanding ..... then threats started again, this time of legal action. Talking to other business owners they said they would have owned the mistake and written off the sum outstanding (50% was paid upfront). Not with this lot, they seem to have little regard for their reputation or the inconvenience and stress caused to the buyer as a result of their own incompetence. Buyer beware, use someone who values their clients and puts the customer above their bottom line. The customer, after all, is always right.

Bob the owner was very knowledgeable. Saved some money by loophole in getting consumer rather than…read morebuilder version of LVT flooring. The installers, Vincente(lead) and Jose were fantastic. Vincente did the stairs and it came out outstanding. Everything from prep, the installers leveled the floor, to cleanup and good attitude made it a success. Please give small businesses your business, stay away from big box.

This company does really nice work -- I'm very pleased with the results. The craftsmanship is great…read more-- the flooring was smooth, neat, and precise. They also worked fast and left everything very clean. For reference, they ripped up old carpet and placed new hardwood in 2 bedrooms and 1 master closet. It took a little time to get the closest match but Bob was nice enough to come out twice to drop off two different floor samples. However, I was craving a bit more communication on their end. Bob is very responsive to messages which I appreciate but this was a job at an unoccupied home (belonging to my parents) with a hidden key so I did want more updates (especially with my folks constantly asking me). I did not receive notification of job start or finish. I had to reach out to get that. I didn't find out that the job was completed until the following day. I received an immediate reply to my messages which is nice but like I said, I'd have preferred more proactive communication. Not a big deal but worth mentioning. Ultimately, a pleasant experience and we're all happy with the results.

Keith and his team were amazing! Great communication and answered all of my questions. Any question…read moreor concern I had was quickly acknowledged and addressed completely. Respectful team that I thoroughly enjoyed working with throughout the flooring process. I would highly recommend, price was great and I am beyond thrilled with my floors! Thanks Keith!

I needed a simple repair done to the LVP in my office. Keith and Keith came out quickly and had me…read moretaken care of in no time. Communication was great and the price was very reasonable. I'll be using them again if I have any flooring needs.

Quality work. Very pleased. Matched tile from 2 different directions beautifully. Would use again…read moreif I need more flooring work.

Wes and his crew are amazing! I called last minute, he showed up to give me a more than fair…read moreprice. Even had a break in the schedule amd work started 2hrs later. In under 3 days my yard (wish I had taken pre work photos) transformed from the dead forest to an open (completely cleaned up) area of trees that now show life, and room for new growth!! Can't promise he can always be available in 2hrs but I guarantee he will showw up give you the best price for the exceptional quality of work him and his crew provide. Wes is extremely knowledgeable and his crew is highly trained and works diligently and efficiently. Nicole

Our dishwasher flooded our kitchen floor, ruining a small section. Because the flooring is…read morecontiguous throughout most of the house, we either had to replace 2000 square feet of mostly fine flooring or refinish it. I was totally not on board with the mess and hassle of refinishing but didn't want to waste perfectly good flooring. Dylon quoted us a price far less than replacing the floors and was able to get us in just after the holidays. He assured us the dustless sanding would not leave a big mess and I'm happy to say he was right. He showed up on time and did a fantastic job on the floors. They look better than new! I'm very, very happy with the outcome.

Dylon did a decent job refinishing my floors but the reason for only giving 3 stars is he didn't…read morefinish the job. He told me he would come back to refinish the front threshold which was included in his quote but he never responded to my attempts to reach him. I tried texts, calls, and emails. This is not how I would have expected a professional to behave. I would not recommend Dylon due to ghosting a client who paid $4,500 for an incomplete floor refinishing job.

Soleil Floors exceeded every expectation I had for a flooring company. Having remodeled two homes…read morebefore, I can honestly say I've never worked with a company that handled a flooring project this well. We had them replace existing hardwood through out the entire home with luxury engineered hardwood. Their communication was exceptional, especially since I was living out of town during the remodel. They kept me informed every step of the way, and their professionalism, craftsmanship, attention to detail, and execution were second to none. Our hardwood floors turned out absolutely beautiful, and because of this experience, I've already hired them for additional projects. They're truly a dream to work with. To top it all off, their pricing was better than other companies we considered, yet the quality of their work was unmatched. I wouldn't hesitate to recommend Soleil Floors to anyone looking for a company that genuinely takes pride in what they do.

We had a horrible experience with Soleil Floors. From the jump, the number of days the job would…read moretake was incorrect; they told us one... it took more than one. Our rep didn't think through the job and asked the day of install about our baseboards then claimed it was a "client change" to the job. I didn't think of the baseboard situation as I don't do this for a living. There sales rep did not do enough due diligence guiding us through our vision. The wood floor itself is great and high quality but the rest was a nightmare. Don't have them do anything other than flooring - their light construction and painting is honestly incompetent and terrible. Lastly, new carpet for our family room. They upsold us a super plush pad then failed to write it up correctly. When I asked why the pad was not correct (after install) they acted like I'm a carpet pad expert and I ordered the blah blah blah 8 pound something or other. They were wrong, got it wrong, I opted not to PAY to fix it so I'll live with it, I guess. Overall, terrible experience but it could be the rep I got. Totally uncoordinated and a lack of communication for what we needed for this project. Very disappointed since we used Soleil as a referral from a friend.

Joseph and Joshua did a wonderful job tiling a bathroom in my house. They were very conscientious…read moreabout cleanup and being precise. Joseph had great suggestions for how to place tile in a niche and went over and above the tile work to patch wallboard and smooth out and redo grout by the bathtub that was not really part of the tile work. They worked really hard. The bathroom looks great. Communication was good too.

Incredible work. The job was replacement of existing shower floor without damaging the wall tiles…read moreand they delivered easily. Super careful craftsmanship and patience. Would recommend for any tile job for sure.