This is hands down the most well run shelter i've ever been to. Never seen the animals so ate ease…read morein a shelter environment. Awesome place.

On August 12, 2026 my grand rabbit passed away. I called my daughter who's out of state at school…read moreto let her know because Miley (the rabbit) was hers. She sent me the money to get Miley cremated so she could come back home which is $60 for the cremation. My daughter sent $80 so she could get her nose print and fur clipping. I called her while there and told her that the clay paw print was a extra $30. She said okay and asked for that as well. My daughter sent me the $30 for Miley's clay paw print. I and my daughter paid a total of $110 for her rabbit to come home. We paid on card and left Miley with APF. We trusted APF to make sure our wishes were fulfilled and granted. I was called yesterday August 19, 2026 towards the end of day that Miley had been returned and was ready for pickup. I was unable to pick her up yesterday so I went and picked Miley up today. I arrived at APF around 12:10pm. I walked in and picked up her remains. I was looking thru the bag when I noticed that the paw print was not there. So I walked back in and addressed the issue. They made it feel like I was lying to them and went and checked the receipt and saw that I did pay for it but never got it. Then they said that they will talk with the people tomorrow when they come in and I told them no because it wasn't going to fix the issue it's not like they can do her paw print now as she is cremated. I told them I wanted a refund. They asked me my address and I told them that they could refund it how I paid for it. They said that they aren't able to do that which I found highly aggravating. So they are mailing me a paper check. If this happened to someone who had lost a child in birth and they never did their child's hand and foot print an the child was cremated the parents and family would be highly upset and emotional. This is the same thing. Some people view there animals as there kids and treat them as such. There are no words in which we can express our aggravation, hurt, and there is absolutely no way they can ever correct this for us either. I'm shaking writing this because this is something that we will never be able to look at again. When I look at my dog's paw prints, my cat paw print, I an my daughter will never be able to look at Miley's paw print.

I was a volunteer transport driver for CDH was one of the best rescues to work with. They were very…read morecareful in the adopter selection process and the checking of the applicant and I am sure that their thoroughness weeded out many applicants but there are certain issues in adopting that are not appropriate. I am sure that the thoroughness has saved many a pup from a bad situation. They were dedicated to the rescue of many lovely little dogs and for that, I am happy to have been a part of them. I heartily recommend them to anyone looking for a small dog.

My experience with the capital District humane association has been nothing but magical…read more They are completely volunteer run and driven, and the attention to detail, care, and professionalism each person I interacted with exhibited was nothing short of exceptional The shelter will take the time to find the right home for the right animal, the foster families are truly lovely warm people , they really care about each animal. I recently adopted a little Chihuahua from them, she was from a shelter in South Carolina and came through their gracious network. From the time of my first inquiry with them to adoption I found their communication to be on point, clear, candid, and open minded. I spoke to Jennifer, Nancy, Marge, and others. I From the time of my inquiry to adoption was a time frame of about 2 weeks. My experience was they promptly replied to my emails, picked up my phone calls, would return email me back even late hours into the nights and weekends, this organization is obviously driven by a profound sense of service and devotion. I would probably mention that since they are volunteer driven, if you have your heart set an a pup with them and it doesn't follow up through to adoption, be patient, be kind, and keep trying. It doesn't mean you are not a good person or candidate for a dog! I invite you to keep faithful and remain patient , it will all be worth it in the end once you can connect with your adoptive family member. They are not a for profit business, they are a for-happiness and pro-altruism rescue. They are a 501c3. Offer to volunteer, foster, and keep an open heart and mind. Each dog is a unique individual and I would encourage you to understand that once the time is right you will connect with your forever baby. They followed up with me afterwards, assisting me with procuring multiple medical records from out of state, even going the extra mile to mail me microchip and rabies tags. They even patiently and lovingly replied to all of my updates that the dog they placed with me was thriving. Wow. I'm writing this because I cannot believe the happiness my little angel has brought to me, she came from a tough past and now it is her time to be treated like royalty. The real lucky one here though? It's me!

This is a great place to play with cats, it has a cute store and bake shop! I saw multiple cats get…read moreadopted while I was there which was awesome to see! The owner was very nice.

What a lovely and well thought out place. The owner is a lovely human who is incredibly kind. They…read morewere compassionate about my 4 year old visiting because she misses her cat that passed away. The coffee and treats were delicious. The cats are well looked after and happy.

Kaila the groomer at Healthy Pets of Delmar is AMAZING!!! She treats each dog like her own! My dog…read moreplays freely without a cage while waiting her turn. Kaila is quick and grooms my dog within the hour (unlike the big boxed chains). Our poodle-mix has gotten matts before but Kaila has taken care of them, no problem. I highly recommend Kaila!!

Finally made it here before closing hour. I have to say, I loved my experience there. There were…read morecats hanging out throughout the store, and dogs in the back barking hello. There's an adoption center and I believe they do grooming and possibly training classes(?). I went to buy dog food, and they had a GREAT selection at really decent prices. Locally-produced foods from anywhere ranging from New York State to Michigan, not China. Prices were very fair, employees were nice and super helpful, and their "if your pet doesn't like it, return it for a full refund" made me feel very comfortable trying a new brand. My dog loves the new food, too, so it's unlikely I'll switch back. I highly recommend this store. They're only open until 6pm most days, so make sure to get there earlier than later. Worth the trip.

Our cat looks really sweet and docile. She is NOT. She doesn't like to be handled much by the…read morepeople she trusts, so you can imagine how much she enjoys being manipulated by a stranger. Every time I've had to take her to the vet, the following ensued (in no particular order): Biting Screaming Scratching Hissing Violent gyrations to get away Spitting (yes, spitting) Bloodletting And that was just to get her into her crate and in the car. She would have to be sedated to be examined and groomed. It was traumatic for her, for us, and I presume the vet techs. Dr. Nolan and Christine came to the house, they sedated her while she was relaxed and snoozing---they worked quickly, compassionately and thoroughly and they were FAR LESS EXPENSIVE than the previous vet. I can't say enough positive things about them. For as long as we have Ginger, we'll be a client. They are busy though, so plan on approximately 30 days or so to get an appointment. Well worth it.

Dr. Sarah Nolan and her assistant, Anne, came to our home to put our beloved German Shepard to…read moresleep.We had researched the options for at home euthansia,and found most vets were unwilling to come to our home, and the average cost was 375-500 dollars. Dr. Sarah came to our home and provided Jake with a dignified, peaceful death, with his family at his side. She explained everything, and was kind and compassionate with Jake, and with us. Her fee was 115.00. To have this service at home for a very reasonable charge, made a very difficult time easier for Jake, and for us. I HIGHLY recommend this business. Bless you Dr. Sarah!!!!!!!!

Every aspect of care here is excellent. Entire office is welcoming. They extend themselves to…read morehelp you and your pet are comfortable. The entire team is very knowledgeable and compassionate take the time to explain and teach even helped with my insurance claims. You and your animal are their priority in very competent, safe and welcoming environment.

I brought my two senior cats in for bloodwork and an exam. One cat was then diagnosed with…read morehyperthyroidism and put on meds when the bloodwork showed an elevated thyroid level. I then received a call that the bloodwork "may have been mixed up" so bring my one cat back in for a free retest. This test indicated a low thyroid level and was significantly different from the first test with an elevated level. Instead of a vet looking at the 2 bloodtests and seeing they were so different and most likely not my cats bloodwork . I'm contacted by the vet techs and told to continue on the thyroid meds. One vet tech was not aware there was a blood test mix up and one told me when I asked why it seemed like the 2nd test was so different that it was not my cats bloodwork answered me by saying" That's a good question". Then I wonder was my other senior cat bloodtest mixed up as they were done at the same time? Meanwhile I spent $100 on thyroid meds and $520.38 on bloodwork and I still dont know if my cat has hyperthyroidism. because the new bloodwork does not show it. I was offered after complaining another free retest after taking my cats off the meds but honestly I have a very stressed old cat who has already been in for 3 blood tests and a vets office that I'm dealing with techs not the vet. I plan on going elsewhere where I can deal with a vet that can call me, and actually take the time to look at the bloodwork

Jessica is excellent! Both cats enjoy her company!! We've had her as a cat sitter for quite a few…read moreyears. Could be 15 years or more because she watched the old cats too!!

I cannot recommend Empire Pet Care and Jessica more highly. My husband and I used this service for…read morethe first time in January while we were away on vacation. Jessica came to our house before the trip and we were able to show her everything she needed to know to care for our cats. We received a detailed description of the visit every day as well as photos of our cats. Several of them are literally some of the best photos we have of them! Although we already liked Jessica, what really made her stand out is when there was a large snow storm. Our tenant was supposed to shovel for us, but his car broke down and he couldn't even make it home that night. We told Jessica about the situation and that our cats would be ok for a day. She said she would be fine, came by anyhow, climbed her way through over a foot of snow, and then brushed it off saying it was not a problem and we shouldn't worry about it. Now, that is dedication! I'm so glad we have found Jessica/Empire Pet Care and will no longer worry about traveling and leaving our babies behind.

Could not be more grateful for Dr. Schnee and his staff. My baby girl is a rescue from a hoarding…read moresituation, and even though I've had her for closing in on 3 years, she still gets VERY skittish when I put both hands around her. After trying and failing to get her to a vet, I called 518 House Call Vet. Prompt response. Easy booking. Good communication. AMAZING house-side manner for Mathilda. And the price is definitely comparable to taking my cat into a vet's office.

I love the fact I found a vet who came to my house to neuter my furbaby Sid! Trying to bring Sid to…read morea physical location would stress him out so much, but having the doctor come to us was nothing short of a miracle! Dr. Schnee and his techs were wonderful and the procedure was a success! Definitely recommend him for anyone who's furbaby stresses way too much when brought to a vet clinic!