Excellent customer service. Friendly, knowledgeable, staff, helpful and accommodating !read more

Other USA Pawn is usually very nice. But at this location, the lady (the manager) is very rude and…read moreunprofessional! I returned an Xbox One X here because it has software issues . Then they put it on the shelf the next day . I came back and saw it on the shelf; I asked her, "Is this Xbox fixed? It had issues last time," and she yelled at me! " NO! It's a pawnshop! We are not going to fix it! " SMH ... then why do you put it back on the shelf, pretending it's a working item and scamming other customers ? Just terrible

Ok look I might be nieve about some stuff, but I understand the concept of a pawn shop. You should…read morenever expect to get "fair market value" at a pawn shop, honestly it cracks me up reading comments (not on YELP) with people whining that they were expecting more $$$. It takes effort to get full valve...taking to a pawnshop is a last resort. While I was waiting I took a look around. There were some really cool guitars, framed pieces, and watches. I purchased many Black Friday watches last week, so I just observed. I had two diamond rings. One was the wedding band I no longer wear, and another was a ring i purchased over 10 years ago. I presented them to him and i replied that i wanted $2,000 at least for both of them. He replied in no uncertain terms that he couldn't come close to this. Honestly that's what I was expecting. I have sold silver coins at this location before and received a very fair amount for them, however this was a quick visit. I respect the game, just didn't want to play this time

We went there almost a week ago, to find a religious medal, on which I've already bought online…read moresimilar (same size, and one smaller than a dime size). This medal was the perfect size for my needs. I also purchased two more pendants. Paid for with my Credit Card. Sunday, I decided to re-arrange my pendants to go with my other pendants, and none of them fit my gold chain. I also found some gold rings to attach to my medals, and one of them didn't even fit inside my ring. I decided to return the two pendants. We drove all the way to Beaverton, just blocks away from the shop, when I took my receipt out of my purse, where it's been, to make sure I have it, when I read my receipt. (see photo below). I freaked out! Yes, I'm blocks away, and I'm freaking out, that they won't take it back. 20% RESTOCKING FEE? No return on jewelry and guns (I can understand guns, but jewelry?) I am not a crook, I'm an honest citizen, a previous customer, who gave them a good review, the first time. I decided to go back home and think about what else I could do! They didn't tell me any of THAT! They were busy! I opened a Credit Card Dispute on the phone, that evening. I also try to sell one of the pendants, to a friend of mine who like religious stuff, maybe, I can try to dispute the other pendant. After much talking, she decided to buy it for her daughter's graduation. I told her: I'll throw in the box and put a bow on it. I also decided, to keep the other pendant, that didn't fit my original chain, for a gift to my granddaughter's graduation (hopefully she won't see my review, and add a more expensive gold chain from my collection). I closed the dispute! LESSON LEARNED HERE: Make sure you understand the store's policy, before you take out your wallet. I could have been in a worst situation, I am glad, I found other solutions. For other people, not so lucky, you've been warned!

I wanted to sell an old engagement ring from a long ago unsuccessful marriage. I was shopping…read morearound for the best price. I had never been in a pawnshop before. When I walked in I was very surprised that it was nothing like what you see on TV. It was clean, well organized, so it looks like a high-end resale shop. One entire wall was lined with really nice designer bags. Another area were shelves with very attractive and new looking power tools of course there was a case with jewelry in it. The staff was attentive, and very professional. I'm unlikely to have anything else to sell, but if I did I would definitely go back there.

Great inventory and great gun selection. Would definitely recommend to come here, they are very…read morehelpful in store.

This shop came on my radar from a friend. He recommended this place for transferring firearms. I…read morewent in and the process was simple and easy. The FLL process is the long wait anywhere but at least here they make it pleasant. The customer service is good. While waiting for my paperwork to be inputted we had a nice chat and talked about life, military and process for FLL. Great place to get the FLL transfer. I will continue to use this shop for transfers.

I paid over $800 for a 10 g 18 carat gold necklace in Saudi Arabia, a year later. I brought it in…read moreto this pond store and the girl behind the counter told me it was fake. She said she would buy it for next to nothing. And I said, no, thank you, I went to all that glitters. Yesterday they offered me 1200. They said they thought it was fake because it was so shiny.I said I bought it in saudi arabia for over eight hundred dollars.And they said they could give me a loan 49 hundred twenty or I could sell it for twelve hundred.So tigered pond, I hope you go out of business.People work too hard for their money.For you to turn around and blatantly, try and steal it from them and lie and say their jewelry is fake

This place was recommended to us. After seeing the reviews we felt good about taking our parent's…read morejewelry to be sifted for authenticity, appraised, and purchased. We had A LOT. Spent over an hour sorting and weighing. Things got a little dicey when the return didn't seem to match the values we found online. There was one gentleman who was kind, helpful, and validating. The other was socially awkward (but tolerable)...until we began asking questions. He stopped making eye contact and was super rude from that moment on. That's when we noticed his name tag read "manager". It took a substantial amount of time for him to test, sort, and weigh. Before the transaction was made, we challenged the value given. He wasn't willing to compromise at all, claiming this was the best he could do. He dared us to go somewhere else. He had placed the precious metals into small envelopes and when we withdrew, he made sure to mention the "envelopes were expensive" and haphazardly dumped the gold and silver jewelry into one of our pre-filled bags. We believe the owner tried to smooth things over by offering help to our vehicle, on our way he asked why we decided not to sell, and explained they are best in the area. We explained there was ZERO gain for us, that this was for a parent in a financially strained situation and that we hoped to be back if the value was as his employee claimed. We appreciated them taking the time to go through over half the jewelry and wanted to do business with them. Thankfully, there were multiple family members involved, and we were all in agreement this required a second look. We took the same exact jewelry to another place. They were fast, efficient and offered us $1000 MORE. The reason we gave 3 stars is because they were very patient, the owner made an effort at the end and the experience with the 2nd employee (who seems like a good human and would probably make a good manager).

I love every single one of the people that work here they are excellent! Like family to me this is…read morewhere I will go and the only place that I will go! Thank you, Monica Ryan, Brian and everyone else every single one of you are the best! Very knowledgeable and overall a great experience. They are very professional.

I recently did business with Hillsboro Pawn and was amazed and fully delighted with my experience…read more The shop was very well organized and well kept. The staff I dealt with were personable and went out of their way to be helpful. I worked with staff member HUNTER and he was over the top helpful with me; personable and professional. I highly recommend this Shop to all who might need their services.

Hay from me. Your friendly neighbor Hillsboro pawn shop…read morethey have some good quality to stuff and i invite my friend to come over and check it out he got new ps5 with good price with two games

DO NOT COME HERE! First off this man does NOT give a fair price based on current gold market value…read more And second he is EXTREMELY rude raising his voice through out the whole time I was there and after I asked for 20$ more which was more than fair on his end, he told me to get out of his store! NEVER COME HERE!!

Coordial, professional, transparent. I had some old estate pieces and believe that he gave me top…read morevalue for them. If the need arose, I would definitely sell here again. Yes, the door is locked which limits the number of customers that can be inside at the same time AND he will ask you to state your business before entering. This is Portland afterall, safety first.

Great customer service. Had three of our guns sold in six weeks or less. Received a call each time…read moreone sold and then went and grabbed the checks and were on our way. Straight to the point and no funny business. Highly recommend.

Fast response times & easy to work with on FFL transfers…read more Good group of guys running the store. Will certainly use again for future out of state purchases.

The people at All that Glitters on Lombard are a joy to deal with! They always work with me with…read moreloans and get me a great deal while I'm in between jobs and I couldn't be happier to have them in the neighborhood

I was assisted by Ariel, she was kind, patient, and very open to helping me find what I needed! I…read morebought a lovely 10k, 8' yellow gold bracelet, very happy with my purchase and they accepted my offer! I will be returning next time I'm in town & highly suggest this location!

Excellent customer service. If product has been on shelves for a while, they are willing to…read morenegotiate on price. Selection of goods change to keep shoppers interest. I would give this store an A+......

Well organized pawn shop. Looks much better now. Great jewelry and tool selection. The employees…read morealways make me feel comfortable.and the main guy Jake knows his stuff on guns.