Had my gutters serviced today. Used the Groupon deal so it was very affordable. I called and at…read morefirst it was their answering service that answered. Apparently they are unfamiliar with the fact that they are on Groupon so I had to call back when someone from the company was in the office to get on the schedule. They had availability for two weeks later. I wasn't in a rush so I don't mind the wait. I wasn't scheduled for the 12-4 time window. On the day of I had a work commitment that came up last minute. They were very accommodating when I called so I was pushed further back on the timeslot till after 3 PM so I could be home for the service. The technician Isaiah arrived and informed me what he was going to do. Afterwards he sent me a detailed report with photographs of my gutter system. Thankfully, everything looked good and I did not require any additional services after the cleaning and tuneup.

I am so happy with my new windows, and especially with my new sliding glass door installed my…read moreAmerican Home Contractors last week. For the first time I realize I had been hearing a fair amount of outside noise (which I'd apparently gotten used to), because these windows/doors are soundproof; now I don't hear anything at all from outside! And even better, the windows are easy to open, and my sliding glass doors actually slide well in the track, and are not shaking and drafty when it's windy outside -- major improvements from my old, builder-grade, 20+ year-old windows/sliding door. Further, the service crew was excellent -- careful, kind, professional, efficient, and they cleaned up everything afterwards. Roger, the foreman, has been doing this work for almost 30 years, and Jose, who single-handedly carried in/out the windows/doors, has been doing this work for 10+ years. I didn't get the name of the quiet third service person who was mostly outside and on the ladders, also very efficient. fyi, they did mention that working on the 4th floor of our condos from ladders was a bit more challenging as the original builder-grade windows had been made to fit by being packed/taped in place from the outside, which necessitated them having to actually break some of the glass to be able to pull the old windows out. But they did it - and did it well. Finally, Shaun, the project manager who gave me my estimate and oversaw the project from estimate, HOA approval process, to completion, was great. Highly recommended.

Steve and Mike were incredible and we would highly recommend them for any work you need for your…read morehouse. They did a complete demo and remodel of our hall bathroom. The communication, scheduling and workmanship was amazing. We even added a couple of small projects while they were here and they even fit those in without heaitation. I would highly recommend them and plan to have them back for more projects on our to do list.

Kitchen renovation before and after. Thanks to Cobalt Custom Renovations. Highly recommend them to…read moreanyone who is looking to renovate their space in the Baltimore area. Extremely personable and trustworthy. They even responded to my many after hour texts with design changes. HIRE THEM!

A Gift That Keeps on Covering!…read more To have a brand-new roof done right and done well on the home I share with my daughter is absolutely priceless. Charm City Roofing didn't just replace a roof; they gave us a safe haven. Charm City Roofing teamed up with GAF and Green the Church to give me a new roof for my row home. This project was part of a major rebuild for us, and I am forever grateful for their dedication to helping me get it done. The love and care they showed throughout the entire process was noted and deeply appreciated. And it wasn't just for my property, they showed that same respect to my neighbors! When they finished the job, they didn't just clean up my area; they went above and beyond and cleaned up my neighbors' space as well. That level of thoughtfulness is rare. From the owner, Roger, to Cianna in the front office, to Bryan and the incredible team of roofers on site, everyone was magnificent. If you are in the Baltimore area or anywhere else they service in Maryland, I highly recommend Charm City Roofing. They are a magnificent team and God sent.

TL;DR: Poor communication throughout the entire process, poor installation that has caused issues…read moreyears later, subcontractors were used without proper oversight, the job site was left messy, and their mistakes became our financial responsibility I wasn't planning on writing a review because I just wanted to move on from our experience with Charm City Roofing, but unfortunately, our roof continues to cause problems years later. We had a new roof installed by Charm City Roofing at the end of 2023 because the company had excellent reviews and they were reasonable cost. We have a pretty simple duplex so we expected the process to be straightforward. Unfortunately, what should have been an easy roofing project turned into a frustrating and ongoing ordeal that we are still dealing with years later. During the installation, the workers left 20+ roofing nails scattered around our property, with at least half of them near our 2 year old daughter's sandbox. They broke a PVC pipe (sewer backflow pipe) that stuck out of the ground near the house that they later had to come back and fix. Additionally, they cut into the wrong side of our attic while installing solar tunnels that also had to be patched up later due to a lack of communication with workers. We planned to finish our attic in the future and were assured by Darius that a roof exhaust fan would provide sufficient airflow and that soffit ventilation would be "overkill." It was communicated with the company that the attic would be finished in the future, and that we did not expect an exhaust fan to automatically turn it into a livable space. Two months later, we discovered that the underside of the attic roof directly above our daughter's bedroom was now covered in mold due to a lack of air flow. After multiple missed appointments (there were approximately 5 total over the course of the entire ordeal, resulting in wasting at least 3 PTO days) and failed attempts to get someone out to inspect the issue, they finally came to look at it. They then told us we actually would need soffit ventilation and that WE would have to pay to fix the problem. While they were fixing their mistake, the owner informed us that the roof had actually been installed by third party contractors. After correcting those issues, several months later our duplex neighbor noticed water leaking into her closet, something she had never experienced before. She hired another roofer, who found that Charm City Roofing had failed to install proper flashing between the two roofs which required additional repairs. Now, more than two years later, we are still discovering new issues. We are currently getting water leakage near our chimney due to large gaps between the plywood and poor sealing, which we will also now need to fix. Once again we continue to be chasing repairs and trying to correct issues that should have been addressed during the original installation. If you read this far, I think you can see why we don't recommend Charm City Roofing.

Like the previous review, I also worked with the owner in 2007 to have all my windows and siding…read morereplace. It went well. I like the windows, but the screens are deteriorating and I wanted the screens fixed (re-scree-ed). No more than 6 screen. They took a week to get back to me but only after I called. 100 bucks a screen despite a "Lifetime No Gimmick Warranty" on the windows. They said the screens are old- not covered. Apparently they don't understand the concept of "Lifetime" Anyway, the current owner won't even talk to me. A signed letter from Mr Sam Hammaker makes no difference. I guess he's no longer around. I wouldn't do business with this company but if you do, don't count on any warranty On more thing, the written response to me said that "no warranty was given" back in 2007. Anyone who wants to see the signed letter from Mr Hammaker or the big whole page "Lifetime No Gimmick Warranty" I would be happy to send a picture of both.

We worked with [the original?] Sam on several separate projects after a recommendation when we…read morelived in 21286 a some years ago, and were incredibly pleased with the whole process - sales meeting/discussion, pricing, scheduling, installation service, follow-up, and results. We recently had some questions about the work and contacted the company, only to find that the Sam we knew had sadly passed. The new owners (Sam's children) seem to be just as qualified, caring, friendly, and eager to support customers. I can only guess they have the same ethic, and would highly recommend the company. They originally provided exactly the service requested, great quality, and value. I predict the next generation will continue to do so.

Wonderful experience working with Williams Glass. The entire process was seamless with great…read morecommunication throughout. End result was spot on. Highly recommend.

We had a HUGE 9ft by 6ft single piece, single pane window crack. Williams had the absolute best…read moreprice out of five quotes. The quote and ordering process was smooth. The technicians were friendly, efficient, did excellent work and cleaned up. They also replaced the trim and painted for a small fee. I'm just happy I now have a window company to call when the next one cracks!

"Durable Exteriors did an outstanding job on our new roof! From start to finish, the team was…read moreprofessional, efficient, and detail-oriented. They provided a thorough inspection, explained all our options clearly, and completed the job on time and within budget. The quality of workmanship is top-notch, and our home looks better than ever. Highly recommend Durable Exteriors for anyone needing roofing services.My guy name was Bob

From the owner: Maryland's Most Trusted Remodeler, Professionalism and expert craftsmanship in our community…read moreinstalling roofing, siding, windows, gutters, and entry door systems for the last two decades. 1-800-889-9038. Free Estimates. Locally owned and operated

The from beginning to the end there was no problem with the work that has been done. I called in…read moreFeb 2026 to report a crack in a window. The gentleman came out took the measurement. I called two weeks ago to find out the progress. I was told the scheduler was busy and would get back with me. Today 5/26 called again to get an update. Was told the scheduler was in a meeting and would get back with me today. Okay no phone call. Yet my product is in. Are we short staff of installers ? No return phone call is unprofessional. Sorry that this is the only way to get attention and service. Ms. Brooks

I had a window and front door replaced with no issues. Everything went as planned and scheduled…read more The two young men did a good job with the install. Quality work!