I called yesterday and Walter fit me in today to fix our gas fireplace! Thankful he was in the area! He was courteous, keeping in touch to let me know when he was on his way, got right to work when he got here. He gave me some good tips to keep things running well throughout the year! A+ totally recommend! read more

The controller unit on my gas fireplace broke. I called Capitol Chimney and while they could service it, they said they were booked for weeks out. The guy I spoke with asked me to describe the problem and send him some photos, then was able to diagnose the problem and tell me which part I need to order. A few days later the part arrived and I was able to install it myself thanks to his instructions. He saved me weeks of waiting and what would have easily been a few hundred dollars in service fees. I was honestly blown away by how helpful, honest, and responsive they were--even knowing I wasn't scheduling a paid appointment. Highly recommended! read more

Walter was great! The glass doors he installed look AMAZING and he fixed our flue too which makes my husband happy since he was always worried, wondering if it was open or not. Friendly, professional service! Highly recommended! read more

Capitol Chimney Service - No mantle yet but look at those beautiful doors! - Chimney Sweeps Near Me - Austin, Texas

Walter cleaned out our daughter s fireplace and checked it. I was there, so I knew he had done a good job. I hired him after seeing how he worked clean and efficiently. His price was fair as well. Our fireplace is now in good shape and ready for the season. read more

Capitol Chimney Service - All systems go for fireplace season! - Chimney Sweeps Near Me - Austin, Texas

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I can not rave enough about Capitol Chimney Service! They came out and provided an estimate fairly quickly with a price that wasn't over the top like other places! They weren't able to schedule us for a few weeks but anytime they had an opening they called to see if we were available which was great! Their employees, were friendly, knowledgeable and professional! Jennifer and Diana are amazing and kept me informed when there were changes to the plan! I would recommend this company over and over again!! read more

Walter at capital chimney gave us a fair price to repair the concrete cap on our stone chimney. He also replaced the flashing. He showed up on time and completed the work promptly. We had our first good rain today and no leak! read more

Walter called me immediately and walked me through how to correct my fireplace problem over the phone! I'm sure he's not able to do this with everyone, but the fact that he DID do it, without a service charge or having to wait around all day at my house for someone to come by absolutely made my day!! Thank you so much for being honest - I don't often get to say that much anymore. I'm going to refer you to everyone! read more

We have a gas "log" fireplace, possibly not used for 20 years. We contacted Capital Chimney Service to check out the whole gas system. Fast response, totally professional in every way, cleaned out the old system. Checked the chimney. Got rid of the old decrepit parts. Available to install new system when it comes in. Feeling safe in my own home. 5 stars rating. read more

As professional as it gets! Walter was very easy to get a hold of. He asked for images of my unit. Based on that, he quoted me a fair price. For an 8 a.m. appt, he texted me at 7:55 that he would be there in 5 minutes and arrived at the dot of 8. He took the utmost care to do a thorough job and kept the whole place around his work clean. He even added a few embers to our fireplace to enhance the looks. What a wonderful experience. Thank you, Walter! read more

I am very happy with the service provided by Capitol Chimney. I had been noticing some weird smells from my gas fireplace and they were able to find a leak and fix it. They also cleaned and replaced the rocks at the bottom. They even checked the chimney on the roof. I feel a lot more confident operating the fireplace now. Really glad I called them. read more

Friendly, responsive and reasonably priced. Came out and was able to quickly repair my broken pilot light on my gas fireplace.

I called to request an appointment and was cut off before I could ask anything with a brusque "we are booked a week out right now" before they hung up. I certainly understand being busy and I did not expect them to come out today. Guess it's nice to not need any new customers. Surprised there are so many good reviews, especially any reviews stating the owner is friendly. It certainly felt like my issue was not important to him. read more

We couldn't have been more pleased with the work that was completed by Capitol Chimney. They not only came out with a clear and honest estimate, but the work was done with incredible attention to detail, very clean, and efficient. HIGHLY RECOMMEND(and I'm picky) read more

Helped walk me through a virtual assessment of my fireplace and provided a quote and recommendations

Totally amazing service. Extremely professional, knowledgeable and courteous!! Would recommend them to anyone needing chimney service (cleaning, repair, etc. read more

We contacted Walter who told us if we wanted a quote to take pictures of our chimney or it would be 2 weeks before he could get to our house. We sent pictures and were given a quote. He came to our house to repair on a day when it was due to rain. He jumped on our roof and took off as it started to rain. We assumed he needed a part (he mentioned this prior to getting on the roof) so we patiently waited for him to call or text us back. Come Sunday I insisted my husband text him to see what was up. Walter mentioned we will need two more replacement parts he needs a quote for. It's late on a Tuesday and still NO response. I understand this might be busy season, but this is absolutely NO way to run a business. Any normal company would have sent a text immediately after leaving our house (not waiting for us to contact him 3 days later and then another 3 days after that) stating he needed an X amount of days to get back to us. A professional would text a quick response and say "still working on that quote, need more time". It is early November and the weather has dropped to 19 degrees last night and no Walter or contact from this supposed five star company. Poor business practice. I broke down and sent a text stating I was a disappointed customer in regards to his no message reply and delay on his quote. He advised me he's waiting on a price for "custom estimate" from his supplier. In my text, I stated my husband is insisting we call a more reliable company. Walter replied "I agree, get a few quotes". What makes me pause to think, is his choice of getting a few quotes. If my choice was to get quotes to find the lowest bidder, I would have down that road three weeks ago and I guarantee we would have gone with another company or at least one who replies they are still working on the quote BEFORE I patiently waited 6 days to contact him. I am not sure who rated his service as five stars except clients who just needed a cleaning or minor repair. Our estimate was already approximately $700 and looks to be a lot more going forward. If you are looking for more than a chimney cleaning or minor repairs, this is definitely NOT the company you want to choose. He seems to be the only person working/owning for this company. read more

It was a duplex unit. Both fireplaces had separate issues. One had a cracked fireplace insert & the other the handle would not close the cover all the way. Walter was able to quote me a price with some pics sent of the cracked insert. Said he would take a look at the other unit while he was there. We played abit of phone/text tag to schedule, but he repaired the cracked unit perfectly. With the other much older unit, all it was user error. The handle just had to be pushed up more firmly to seal. He waived off the separate $75 fee for that, which was cool... so I will use him again & can recommend him. 1 way things could be better would be electronic billing/invoices/payment for easier accounting purposes (got texted a handwritten receipt... abit hard to read your chicken scratch Walter... haha) and then had to snail mail a check to pay him. Otherwise, all was excellent. read more

Walter arrived when he said he would, did what he said he'd do, and charged what he estimated. Very friendly, efficient service. I'd recommend him to anyone looking for fireplace/chimney maintenance! read more

Walter was very responsive, helpful and professional. He gave me good advice on my gas fireplace and was very informative. He was running a bit behind and gave me a call to make me aware which was not a problem. I appreciate his old school approach of good solid customer service. Thank you! read more

Walter is the chimney guy! Don't waste your time with anyone else. I had one company come out on top of the phone book 2 weeks ago. I told him I had a leak from my chimney into my house, he told me he would have an estimate in a day or two. Two weeks later no estimate. Walter came out the day after I called and knocked out the job the very next day. Some people are in the chimney business some aren't. Walter definitely is. read more

Walter was communicative, efficient, knowledgeable and friendly. He kept me updated on his plans and arrival time, and he worked independently and quickly. He was informative and very helpful. read more

I completely recommend Walter! He showed on time , was professional and personable. He educated me on what I needed for my fireplace and had it working in about 30 minutes. I had contacted 2 other companies before Walter and now I'm glad they didn't callback. I appreciated the fact that he wore a mask the entire time while he cleaned and inspected the fireplace. read more

Walter seems like a good dude but maybe spread too thin. Can't get a call or email back from him for a gas log kit install. Can't speak to the quality of his work although would like to! read more

Walter is prompt, professional, efficient and friendly. He answered my initial call, set a date, arrived early (and called ahead to make sure that worked for me), diagnosed the issue, and was finished in under 30 minutes. If you're having an issue with your gas fireplace, call Walter! read more

Walter did outstanding work on my heatilator unit last year Not only did he get it in working order he did additional maintenance This year I had some difficulties and he walked me thru how to fix on the phone with no charge Excellent work and very professional Highly recommend Walter Gloria New Braunfels read more

Although I felt the owner/technician was polite and professional, I felt I got robbed on the charge. For him to come out and check a few things, he charged $175! He didn't replace anything and just manually cleaned a sensor. Something I could have done and will from now on. $175 for 20 minutes of his time. If I need service on the gas fireplace again, I will look elsewhere. read more

Walter is a master craftsman and the service was flawless. He resolved an issue with our fireplace in order to install gas logs. We spoke with other businesses about the repair and were expecting a significant expense. We were very fortunate to have found Walter! He stopped by to assess the problem, was optimistic about fixing it and scheduled the repair within a few days. He showed up on time and was very tidy despite it being a messy job. We were amazed at how quickly and effortlessly he dove in and finished within a few hours. He went above and beyond by doing a few extra tasks like adjusting the gas valve and patching a mortar crack on the hearth. Plus the cost was much less than we expected it would be. It's rare these days to find a quality contractor that exceeds expectations so I highly recommend his services. read more

Awesome. Showed up on time and got right to work. Turned out a wire on the thermocouple was loose so he tightened it and the fireplace lit up like a charm. He then vacuumed up all the dirt and ashes, rearranged the logs and laid down some rocks and sand underneath. Very knowledgeable and friendly. He even wore shoe booties so he wouldn't track in any dirt. Charged me a reasonable rate and he was done. I would highly recommend Capitol Chimney Service. read more

I was selling a house and having our chimney serviced was part of what the buyers wanted. Walter got to me in a few days, was quick, thorough, comprensive, informative and very reasonably priced. He was even able to replace our ignitor on the spot. We will keep him programmed in our phone. Highly recommend. read more

This guy didn't return my phone call or reply to my e-mail. I really think my landlord picked him because he knew could save $ by not having the work done at all. read more

Walter provided timely, efficient services to all parts of our fireplace and chimney. He was prompt in responding to my initial request for an evaluation (two other sweeps did not respond at all) and completed all work recommended by a home inspector cheerfully and professionally. He replaced the chimney cap, spark arrestor, and ash door. He also applied a crown coat, cleaned the chimney, and vacuumed the dryer vent. When he was inside the house, he covered his area of work with a tarp so everything was kept clean. I highly recommend Walter and the services he provides. read more

Awesome service, great work, very efficient. Super friendly & helpful.

I needed a chimney repair quick. Walter answered his phone on a Friday night and got me a bid in NO TIME! Super nice and reasonably priced. Great work ethic. Superior service and great personality. Will definitely use him again. Thank you Walter! read more

Walter went above and beyond to fix a broken hot water heater vent on our second story roof as well as to do a great job in cleaning our dryer vent. He was prompt and professional at a reasonable cost. read more

Worst customer service I have encountered in some time. Was referred to Walter by a roofing company. Called to set up an appointment. He set up appointment for 2 weeks out on a Saturday. He never showed up and never called. I called him the following Monday and left message inquiring why he didn't make appointment. He did not return my call that day. Called him on Tuesday and he did return call. Didn't even remember who I was or that we had set up appt. No remorse for not calling me. Set up appointment for today at noon. It is now 2:30pm and I still haven't heard anything from this company. I just called A.C.E. Chimney company to set up appointment with them. read more

We needed to replace our chimney because it was 37 years old, rusted out, and completely unusable. We contacted 3 businesses for quotes, and Capitol Chimney was, by far, the most responsive. The owner, Walter, was very easy to work with, quoted us a fair price, finished it in one day, and did such a great job. Now we can finally use the fireplace! We would definitely recommend Capitol Chimney for a chimney replacement. read more

Capitol Chimney was referred to me by my realtor. I reached out looking for some assistance with part of my relocation package's "outstanding list." I was looking for a licensed professional who could eliminate the soot build-up and seal some cracked bricks/mortar in my firebox. I spoke with Walter Clarke who was very friendly and willing to help. He scheduled time for the same week I called. He came out as planned and stayed several hours. I paid him $350.00. All was good until this past week when I received the re-inspection report and basically everything that was "addressed" at the initial visit was still showing as outstanding. My wife called and spoke with Walter who asked that we send him the emails to look at and that he would get back with us. The inspection company was looking for the work to be completed or documentation on company letterhead explaining why it was not addressed. Those emails were sent to Walter on Friday of last week and no response - nothing despite additional voicemails left by my wife. Since I have nothing else to go off of (the decency of a phone call/email reply, etc.) I'm left to believe that I got scammed (again no call to explain - what else should I believe took place?). Now..... as a result of this unfortunate situation - I'm out the $350 Walter charged me and am having to pony up an additional $300 in the form of a deduction on my home close. Wow! Thank you Capitol Chimney for acknowledging our unfortunate situation. read more

Walter was on time and very informative. I bought this house 10 months ago and was unable to use my gas fireplace. Walter gave me a lesson on how to use it. He also cleaned it up and repaired a broken log. Not to mention going on the roof to make sure all was well there also. I highly recommend Capital Chimney! read more

Capitol Chimney did some work on my chimney a while back (a $3000 job). There was some work that he needed to come back and finish. I called him numerous times over the course of about 5 weeks trying to setup a time so that he could come finish. He always had some excuse or he would not follow-up with me. I finally had to file a complaint with the BBB. Only then did he come finish the work. read more

Great service! Walter showed up exactly when he said he would, was courteous, professional, and clearly very experienced. I had a lot of questions about both my dryer vent and fireplace, and he answered every single one of them with detail and enthusiasm. Would highly recommend! read more