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    Capitol Elevator Company, Inc.

    2.5 (8 reviews)

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    3 years ago

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    14 years ago

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    10 years ago

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    15 years ago

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    15 years ago

    My experience was the bipolar opposite. The repairs were made promptly and under estimate. Exceptional service and support.

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    8 years ago

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    7 years ago

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    12 years ago

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    Hankin Specialty Elevators

    Hankin Specialty Elevators

    2.6
    (10 reviews)

    Hankin Specialty Elevators delivered a beautiful competitively priced "value engineered" elevator…read moresystem for our large new home. Their install team was highly professional and coordinated well with our contractors. After one and a half years in service everything continues to work perfectly.

    I worked with Hankin Specialty Elevators in my new home. While was in the process of building our…read morehome I contracted with Hankin to install elevator, do to my husbands problems with walking on steps. We signed contract for the lager elevator, they send their representative to give all the specks so my framer would build opening according to their measurements. I gave down payment and their representative was here 7 times to make sure all was done to his specs. Well after we moved into to the our home my husband1s condition got worse quickly, so we decided to get elevator installed. Mind you all was completed in my house, including doors and floors, so they came in and to my surprise the elevators did not fit, so they order new one much smaller and we had to tore up walls & move it, change placement of doors that means re-framed them and re installed them. I was totally devastated, because or the costs and elevator was 14" smaller, not design to carry anything beyond couple people, so I asked them to discount the price, to compensate for the size and costs of retrofit, they said No, so I gave my self discount by 23% and did not pay last bill. About year and 2 months the elevator stopped working, I asked for service the refuse, so I called competitor, and they had part that needed to replace, than year and half later it stopped working again, the Hankin`s refused again to repair so I called competitor it was battery and he said our battery was drained do to power block out, and our elevator did not switched back from battery to regular power because it wasn`t installed properly, that happened couple more times, my bills were getting very high, service call plus new battery each time. So I attempted to call Hankin again to fix it because, we have not used our elevator for last two years, because it was too expensive to keep repairing every time we lost power than I got a re-call from manufactory, but we can`t open door because battery is dead again. They are refusing to service their product, they installed elevator that I didn`t contracted for. I feel like I order 2000 sf home and the builder gave me 1500 sf home and want same price and now is unusable. Don`t buy from them anything they are not professional and not honest people, they don`t deserve any business. I wish I could get rid off their elevator and get my money back.

    Reica Construction

    Reica Construction

    5.0
    (6 reviews)

    Richard's team installed a residential elevator for our 4-story house in San Francisco. This was…read morepart of my large building expansion and gut remodel project, which involved a significant number of contractors and subcontractors. During this project, I got a broad look into the different kinds of personalities, levels of experience and knowledge, and styles of project management that exist in the construction industry. Richard's team, and in particular, his foreman/project manager Casey, ended up at the top of our satisfaction list. They were highly trustworthy, knowledgeable, experienced, and dependable. They were clear about the specific requirements of shaft preparation from the beginning, and when our (rather negligent) general contractor didn't deliver properly, they patiently went through the requirements again multiple times until the results were right. While our general contractor was delayed on the critical path to starting the elevator installation, Casey's team made themselves ready to hit the ground within a week of notice and finished everything in 4 days, passing city inspection upon their first and only attempt. During their installation, they found something off about the dimensions, and unlike other contractors who could have tried to pawn the costs of the error on the homeowner, they decided to just special order the necessary replacement and eat the cost. This helped us gain time on an already delayed project, and I was infinitely grateful to them for keeping their eye on expediency. I highly valued how efficient my conversations with Casey and Richard were, how easily my questions were answered, and how consistent and reliable these guys were to their word, and how professional their crew was when they were here working. This is how construction should be, and I only hope that more contractors in the city could be as accountable as REICA. They are certainly my go-to on elevator work now. Furthermore, if I could hire them to be general contractors I totally would.

    Richard is my go to elevator resource. It is his group's level of professionalism that impresses…read moreme. He visits our job site to keep tab on where we are and he works very well with our team. I have had the pleasure of working with him on a prior project and now we are on for the second one. On our first one together, his after sales service was prompt and hassle free for our customer. And the education they provided to the end user was pretty good! Thanks Richard

    Capitol Elevator Company, Inc. - elevatorservices - Updated June 2026

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