I am so happy we chose to come here for our glasses. This place is so clean and nice. I called and got an answer, (other reviews said in they are hard to reach - we must have gotten lucky) the guy on the phone was so helpful and nice. Best of all We got an appointment the next day. Now due to my key getting stuck in our lock, we were late, but they had no problem. And was more than kind about our tardiness. The front desk guy was very good, friendly, nice, and made us feel very welcomed. And so did the Dr. Allouche Dr. Allouche was beyond my expectations. He is awesome with kids my 10 yr old daughter had her appointment and he was so polite and child friendly. You can tell when someone has a gift and loves their career. And thats what we have here. A gifted eye doctor!! I was very impressed by the level of professionalism. And the joyous atmosphere here. If you need a new eye doctor this is the place to go. read more

Capitol Eyes - Theres no service but if you are a comcast customer xfinity wifi is here. - Optometrists Near Me - Washington, DC, District of Columbia

Dr. Allouche, has been my favorite ophthalmologists for 3 happy years. I recommend him very highly to everyone who is in search of a high standard and quality Eye care specialist. Words are not enough to describe his outstanding demeanor with quality personality and out of world patience for each patients he sees in his office. Dr. Allouche, is well knowledgeable With decades of experience that make him so very special. He takes his time with his patients through examinations and explains all in detail to educate his patient with all information they need without rushing. Feel free to try. You would NOT be disappointed. read more

So, I finally went! They finally answered the phone! The whole reason I wanted to go so badly is because a friend suggested I go, she said they had very unique glasses for good prices. I went. Nothing special. The guy who was like the "office manager-all in one" was a cool dude. Now, two weeks later I'm still waiting on my glasses and yet again they're not answering their phone during normal business hours. However, my friend was right. Very cool frames for a good price. However, pricing for an exam was unclear and not really explained to well until after the fact that they've performed services. All in all, the frames are worth the mess....depending on how bad you want a unique frame. read more

I only went to Capitol Eyes because it was one of the few half-decently reviewed doctors provided by Eye Med (that's a whole other review). For starters this office is never open! Who's around between 10 AM and 3 PM to get to the middle of DC?? Aside from that, I frequently can't get through to a receptionist to make an appointment, no confirmations are sent to make sure you know when you're appointment is, and these are just examples of lack of professionalism I experienced here. I had 3 appointments before I gave up on this place. The first 2 appointments the doctor was 30 minutes behind schedule (mind you this is in the middle of a work day so that's not acceptable for those who are stepping out of their job), and the 3rd time after waiting for 30 minutes I was told that the doctor had stepped out because he forgot that I had an appointment. That was the last straw and I would no longer deal with this lack of professionalism. In terms of actual quality of service provided, I was going to for an annual contact and glasses exam and the contacts turned out fine but the lenses were a nightmare. They don't have much selection at the office (and they're never open) so I went to a VisionWorks to get my frames with a prescription from Capitol Eyes and after getting my glasses it was clear that the prescription was off. They made me go back to Capitol Eyes to get an updated prescription but Capitol Eyes insisted that my prescription was correct despite my telling them that they were uncomfortable for me. When I finally gave up on Capitol Eyes I had a lens exam through VisionWorks and they said that my prescription was very much not correct and they updated it and even gave me a sample glasses set up with temp lenses to make sure that the new prescription felt comfortable. Overall I found Capitol Eyes to be a sketchy operation and they were seriously unprofessional. They're very nice people but I will not be returning there despite the fact that VisionWorks is not even covered by my insurance. read more

3.5 stars I decided to get a new eye doctor this year since my previous optometrist hated me as much as I hated him, was pretty pricey (even with my insurance), and had a great selection of designer frames that only Post-MBA Vonetta would be able to afford. Gave Capitol Eyes a whirl and was rather satisfied. Dr. Allouche was very nice. It does seem to be just him and the admin guy, but they were both great. I was most impressed with how they handled my insurance stuff; no sweat on my part whatsoever. They took care of everything, layed out my costs very simply, and made sure not to tempt me with pricey frames. And the eye exam itself was a snap. I was in and out of the office in about 30 minutes. Excellent! They do seem a tad disorganized, though, with no visible filing system and glasses orders sitting all over the place. But they didn't make any mistakes with my stuff, so that's fine by me. So Capitol Eyes, you get 3.5 stars, and I get these great naughty librarian glasses. ;) read more

I had a great experience at Capitol Eyes' U Street location. The staff was knowledgeable, courteous, and friendly. The optomotrist is an expert with two locations in DC and he gave me one of the better eye exams I've ever had. I've been wearing contacts or glasses since I was a pre-teen, and I've had over a dozen different doctors since then. I was able to order contacts through my insurance right there and when I needed my prescription to order more online, Capitol Eyes staff faxed it right over. No hard sell. No bulls*** about needing to buy through them. Thank you for the good work, Capitol Eyes! read more

Very convenient if you work near Metro Center. Fairly easy to get an appointment. I called and had one scheduled for the following week. Dr. Glenn Allouche is very nice (I think he is the only optometrist here) and I had the least anxiety-producing glaucoma test ever. I think because the machine was silent. I HATE that bullet of air they shoot in my eye and it's even worse if accompanied by a loud recoil from the machine. I would give 4 stars but I have to deduct one star for the cluttered space. Not in the exam room but outside in the main area where all the glasses are. Not very inviting. Some cases were overflowing with glasses, others had one or two lone ones. Files and waiting orders to be picked up were all over the counter. Just could use some organization and a better waiting area. read more

I started going here freshman year of college, purely because it was the closest to my dorm that took walk ins. I've been so impressed with the service and quality there, that even though I live in Baltimore now, I drive down just to go to Capitol Eyes. One time, I dropped my glasses in the Potomac river, the day before I was scheduled to leave the country for months. I raced over to Capitol Eyes, they gave me an eye exam and had a new set of glasses ready to pick up on my way to the airport. Another time, I broke my frames; they gave me a temporary fix and got the manufacturer to send a new set. They called me, I went in, they swapped the lenses, and I was good to go (didn't cost me a penny) I can't emphasize enough how amazing this store is. I won't get glasses anywhere else. read more

The best place if you are looking for a new eye Doctor . I go to Dr Allouche and I'm always happy cause he is very good and I don't need to take my glasses there to fix again and again and ..... read more

First, the doctor is hot! In my humble opinion. Friendly, takes care of you like a real human being. Had my eye exam today, everything happened in a timely manner. read more

I got my eyes checked and a few sets of contacts here, after not having been to an eye doctor is several years. Overall I had a good experience. Dr. Allouche was good, answered all of my questions, and helped me make a decision about contacts that correct for astigmatism. He was totally upfront about costs and didn't push anything more than what I wanted on me. The receptionist/admin person was really great. He handled my insurance without any problem, and was helpful in rescheduling an appointment with only a days notice. The only reason I don't give them 5 stars is lack of followup on orders. When he says to give him a call in a week if you haven't heard from him, you really need to do so. Chances are you won't hear from them until you call. That may be more annoying to some, but they are so helpful when you do call that I'm willing to overlook it. read more

These folks are the best. I had a minor eyeglass emergency and had a bus load of 13 year olds on a tour of Washington. I made a panic call from our bus and they offered to help. I was in and out in a matter of minutes (the kids didn't even know I was gone). During all of it they were professional, helpful and, honest. If I move to D.C. - they are definitely my new optometrist. If you live here - they are the place to go! read more

So... This negative review is based on the fact that a)I can't ever, ever get someone to answer the phone at either location b) when I leave a message, I have to follow up on it rather than the other way around, and c) that i'm STILL waiting for a pair of glasses a month later. I exchanged them in the store, was told they'd be mailed to me. Fantastic! 3 weeks later and no glasses; I call and after about 2 days of calling, I break through to a human person. I am told that the glasses were incorrectly packaged and returned to sender. (No one bothered to call and tell me about any of this). Was assured that they would be repackaged and mailed that same day. A week later, and no glasses. Also, unsurprisingly, their phones ring off the hook with no answer from an employee. and now, as an added bonus, the unanswered phone calls don't even GO to voicemail. read more

I would say their customer service was awful, except it doesn't exist. I had a similar experience to Jasmine. Doesn't seem to matter what the scheduled hours are. My Iphone said they were "open now" as did their own official website. I show up on a Thursday at 11:05 a.m. and they are closed?!?! I tried calling from outside. No answer the multiple times I tried. I even tried the optician's emergency line and I've been waiting for a reply for 3 weeks. They have MAJOR ISSUES there. Save yourself the frustration. Don't go. read more

My first time at this optometrist was last year and I really thought I had found my eye doctor. At that time they were located on U Street (where the sign still stands). Today I rushed over for my yearly check-up only to be greeted with a sign that they had moved to F Street...no heads up when I made the appointment last week that they had a new location. It's not even just me either, after speaking to a very nice lady who works in a business on the 1st floor she's had to tell several people that their eye doctor is no longer in this building. She even asked me to let Capitol Eyes know so she wouldn't have to be the bearer of bad news several times a day. Clearly communication is not their forte. Which is pretty important for someone who is examining eyes for a living. read more

I usually hate going to the optometrist in fear of getting ripped off, but Kenneth and Glenn are very personable and reasonably priced. Sure, they do things the old fashioned way (pen and paper), but I don't mind. They will even call up insurance for you! Some people below complained that it's hard to get a hold of the business by phone, but that's usually because they are currently helping out customers. My tip is if you can't get a hold of them, then just walk in-- you won't regret it! Kenneth helped me pick out a pair of frames that suited my asian face (I struggled to find a pair at warby parker) and gave me free samples on different contact brands. When I had contact lens irritation, Dr. Glenn took a look at my eyes for free. Since the infection wasn't severe, he put some antibiotic drops in my eyes and I was on my way. My eyes ended up clearing up over the weekend. They are happy to give you a paper copy of your prescription as well for your records. btw-- they somewhat recently moved locations next door. They are across the street from walgreens on the corner of 12 & F. Enter through the office doors next to the AT&T store. You have to show your ID to security and take the elevator to the 4th floor. read more

Went here a year ago and was super impressed by the friendliness and help picking out frames. Came back for contacts and while they were just as helpful, I've been waiting for 2 1/2 weeks now for them to come in with no word. In terms of friendliness, the staff are great but other aspects of customer service seem to be lacking. read more

I found them bc the contacts brand i wanted is only available at their location. I live in VA. Called them up one afternoon and was offered a same day appointment by a very friendly and personable man who seemed to be in charge. He accommodated the time i needed by MORE leeway than I'd even asked for and was laid back. We found parking easily down the street and found the building easily as well. The security guard did not make it known that he wanted us to come show him anything until we were on our way to the elevator but he was pleasant. I hadnt visited the website so we weren't anticipating that. I was warmly greeted upon arrival and tended to in a very timely manner as well as made to feel welcome. The Dr and the (likely) office manager were pleasant as can be and efficient. I left with just what id come for and a box of samples to start with. I did not observe any unique or attractive glasses, as some people state on here as them having a collection of. I also do not know what the employee nor the Dr's names are which is admittedly unusual but doesn't mean anything. I liked the practice and believe i will be using them as my go-to each year. Very highly recommend them. I also like their business name. read more

These guys are wonderful. The doctor is very nice and very careful to get your prescription exactly right, and the administrative gentleman was attentive and gave great advice when I was picking out my glasses. He also explained all my insurance benefits really clearly so there was no confusion. The hours aren't great, their office closes early a few times a week and opens late, but otherwise this is the place to go! read more

I work right around Metro Center, so this place is ideal. I was a long-time LensCrafters (and their associated Optometrist) customer, but was not really getting the attention I needed for my issues with dry eyes and picking out contacts, so I found this place because it was close to work, got good reviews on yelp, and took my insurance (Blue Cross FEP). In terms of the eye exam, Dr. Allouche was very thoughrough and paid attention to the health of my eyes as well as getting the prescription correct. His methodology for making sure you get the best contacts possible is to do as many trials as possible and does not rush you into making a choice on a brand. He even stated that "if you're not happy with any of the trial pairs, come back and see me and we will look into other options." I appreciated this statement after years of being cranked in and out of the LensCrafters machine. read more

Dr. Allouche has been my eye doctor for more than 4 years now and he's amazing. I always feel important and remembered when I go here, and even when it's busy, I get quality service. read more

I totally like this place. I work around Metro Center, so it's easy to walk down the street for a quick lunchtime exam. Also, they are flexible with scheduling, so it's easy to get an appointment. I have extreme anxiety when it comes to eye exams (eeek) but thought Dr. Allouche was really thorough, nice, and attentive. Yes, the place is kind of not that organized. But, I've had no problems getting an appointment, getting my contacts, or waiting forever to be seen. Very convenient. read more

My only complaint, so far, is that most of the time no one answers the telephone, and that the staff comes in around 11:30 AM even though the Website states 9:00 AM read more

Metro Center Location I have had good luck with them. Good optometrist, good glasses, nice people, and nice services. I agree with some of the reviews, it can be tough to get them on the phone. I work close by and generally just stop in, I have better luck with that. Both guys who work there are nice and know how to do their job! They got me a great deal and are conveniently located. I don't know what else I can ask f read more

Could never actually make an appointment. As others have noted no one answered the phone on the first several tries or return the messages I left. I finally got a person on the phone but he put me on hold for 7 minutes and then hung up. I called back and got the same person and he complained about his computer not working and seemed to be helping people in the store while I was on the line. When he finally was able to book an appointment the two days he gave me I was not available. He then would not provide me with another date. Very odd business approach. read more

This place is the absolute worst. The dr. was eating his lunch during my exams. Then, I left without a trial par of contacts. The new prescription they ordered me took 3 weeks to come in and some came in damaged. Plus when I got home and tried the contacts, they didn't fit my eye properly. It is impossible to reach anyone over the phone here if you have questions or concerns....good luck. read more

glenn and kenneth are the most personable ppl in the business. ive been kinda scammed with groupon deals and not getting full values from my insurance. kenneth has been upfront with me about my costs and he gets full value on what my health insurance covers. so appreciated. again, they are personable people and you really should walk in instead of calling. theyre quite busy and handle alot of appointments in a small window of time. again, best ppl to go to for eye exams, contacts or glasses in dc read more

This place is aweful. I had to wait 10 days for my glasses, well they told me 10 days it has now been 12 days and still no glasses. I call them to see if there ready no one ever anwsers the phone and when they do they put you on hold for 20 mins and then just hang up on you. The Doctor was very nice and quick but i mean come on this is just too much to get glasses. DO NOT GO HERE!!!! read more

Quick and courteous, they helped me pick out the perfect pair of glasses from a great selection. The doctor was friendly and sensitive. Glasses have to be ordered and take two weeks but when they found out I needed a new prescription for a road trip with night driving, they gave me a free pair of contacts. And they took my insurance. read more

Dr. Allouche was great. He was very personable, but also was quick to get the job done. Additionally, when he found out I had to pay out of pocket, he gave me as much of a discount as he could. He was so sweet and great! read more

I loved the eye doctor but the management of the office is super shady. Do not go here if you can avoid it. There are plenty of other eye doctors in the DC area that will be easier and more professional to work with. read more

Great for your yearly checkup. It's easy to get an appointment and they're efficient. You know exactly how much different sets of contacts will cost you with your insurance. read more

i think 3 stars is about right for this place. convenient, good prices, nice people not anything extraordinary about this place, including their selection of glasses. and always seems like they're understaffed when i'm there -- the phone is always ringing, people are frequently coming in, and the 2 guys there are just stretched thin... read more

I looked at a few of the negative reviews here and genuinely cannot relate. I woke up this morning with pain in my right eye. I was referred to Dr. Allouche by another doctor who was not in the office. I called and Connor (who answered the phone) told me to come in immediately and that they'd fit me in. I arrived, and he was true to his word. I did not have to wait at all. Dr. Allouche is the nicest medical professional I've met in a long time. He seemed genuinely concerned and took time to listen to me explain my symptoms. He did a thorough exam and was very positive throughout. He also gave me his cell phone number to call in case my eye isn't feeling better within a few days. I definitely plan to use Dr. Allouche as my primary optometrist moving forward. read more

I rarely write online reviews because I generally feel that I don't have much to add to the discussion. This is definitely an exception. If you are like me, you read reviews of the half dozen or so optometrists in the area, including Hour Eyes, For Eyes, and some of the smaller stores. All of the optometrists within a 1 mile radius of my office had terrible to medium reviews, with Capitol Eyes being slightly above that. Still, there were so few recent reviews available that I wasn't totally sold yet. I called around and found that Capitol Eyes charges in the middle of the range of local places for a routine exam, including contact lens fitting. They also had appointments available, but weren't so flexible as to make me worry they don't really honor appointment times or don't have other customers. Given that they are a smaller, local operation and that they had above average reviews, I decided to spend the extra $20 or so above the cheapest places to avoid what seemed likely to be very bad service. I am so glad I did. I was a few minutes early for my appointment, yet was taken immediately. There were two people working there -- the doctor and his assistant. Both greeted me warmly, and I was given the necessary paperwork promptly. The doctor took me soon thereafter and performed a thorough, yet time efficient exam. He answered my questions, was pleasant to deal with, and I was very impressed overall. He said repeatedly that I should feel free to come back in if I thought I needed a different prescription for any reason. In addition to being fast, efficient, and friendly, I was impressed by the way the store respected the fact that I didn't want to spend more money than necessary. The assistant figured out the best way to use my insurance (I have somewhat complicated insurance coverage, with different co-pays depending on what I get, and different ways of allotting the insurance coverage). Unlike my appointment last year at My Eye Dr. in Dupont, I felt that the assistant was actually trying to find out the best deal for me, rather than the highest payment for the store. The other problem I had at My Eye Dr. was that the doctor basically forced me to try some other brand of lenses, even though I had enjoyed Acuvue for many years (probably because he gets kick backs or something). I then had to come back in repeatedly to finally get the prescription I knew I wanted all along. Capitol Eyes couldn't have been more different from that. There was no pressure to spend extra money on different lenses or to get new glasses. In fact, the doctor encouraged me to finish using the contacts I already had (because my prescription only changed a little), gave me a free pair of lenses in my new prescription, and then gave me a rebate to use because he knew I was planning to order more online. I highly recommend Capitol Eyes! read more

I was very pleased with my visit to their office. The doctor was thorough, kind and answered all my questions. The office manager was pleasant and helped me pick out my glasses. The had a very good selection of glasses. I found a cute pair that fits my small face. I also brought a pair of glasses with me and had them fill those as well for only $50 more. I did hear the phone ringing and they didn't answer it, I think the key is to leave a massage, that's how I got my appointment. I have yet to find out how long it will take for my glasses to be ready for pick up. read more

this place is pretty awful. the retail area looks so disorganized with most glasses out of their cases and strewn about like knock-offs on canal street. some of the glasses that were hanging were hanging diagonally, and most were not in their cases. customers' orders awaiting pick-up were sitting throughout the waiting room on chairs. these things gave the appearance of complete disarray, and it actually looked like they were having a going-out-of-business sale it was so messy. the guy up front who greeted me, whom i assumed was the optician/manager was also a little odd and unprofessional. everything gave the appearance that the place was a little sketchy, and the longer i waited for my eye exam the more i considered not even keeping my appointment because i like doctors who know what they're doing and don't have sketchy business practices. thankfully, the guy up front was not the doctor. the doctor was fine--pleasant and professional. i'll end up finding another place next time, though. read more