I like riding the metro. As someone who grew up near DC and moved to NoVA the Metro has been a…read moreconvenience for me in terms of getting around DC so I don't have to deal with hectic drivers or traffic. I've been riding this public transit nt entire life. However the last five weeks have been such a headache from WMATA's customer service that it's really made me consider if I need to just suck it up and drive into DC or take the bus. I used the SmartTrip app to reload my MetroCard and for over a MONTH the funds have been "pending". I called WMATA customer service, I emailed them multiple times, and even reached out to their official Reddit account. And I've been ignored, invalidated, gaslit a couple times, and some instances I've been disrespected by staff that clearly didn't want to be at work. I've always come with a level head but firm tone given how many times I've contacted WMATA and they have not resolved my issue. I'm irate and feel very disrespected and expected more from WMATA. As of 04/17 this issue still hasn't been resolved.

I'm not one to "love" public trains by any means; however, the Metro was super easy to use to get…read moreto and from Reagan Airport and sightseeing in downtown DC. They do have stations peppered throughout and you can usually get to places pretty quick once you've got the map down. The people were much nicer than those I've experienced in NYC and it was a bit more like Chicago. Trains themselves clean and the stations weren't too bad either. Some a little dimly lit as you may be below-ground but still feels safe. Can't recommend enough - save gas, fees and frustration. Take the metro!

Many of the Metro stations look similar and this one is no different. Unlike other stations,…read morehowever, this one has one entrance and exit so it's easy to navigate. There are many shops and restaurants nearby and a Capital bikeshare dock.

Very easy to navigate. No issues when I used it…read more So she is great and clear. It was not too crowded. If there is something going on it maybe a little more populated. There is plenty around outside the station.

The official 'customer service number**Amtrak Booking** (toll-free) number is **1 (855) 526-0099™…read moreor +1 (855) 526-0099** for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future.!!

Acela was completely filthy on both legs of our roundtrip. On the way back, the toilet didn't even…read moreflush. It was worse than you regular train. The bathrooms were filthy, the windows were filthy, and the train compartments were filthy. Why do have someone collecting trash during the trip when it would be better to have someone regular clean the train compartments?

Is the Circulator still in operation? I was told from one of the Secret Service agents I asked over…read moreby the WH that it "was no more" when it did run , we loved it and rode it every time we had company in town!!

Are you kidding me. Was told The circulator ran every 15-20…read moreminutes. We only braved this for a handful of segments. Waits were never under 20 minutes. One wait was an hour and a no show. The next worst was 45 minutes in the blazing sun. Avoid avoid avoid!!

The Smithsonian Metro station in Washington, D.C., is my go-to gateway to the National Mall, and…read morelet me tell you my first ride on the D.C. Metro was an absolute riot! I hopped on expecting a chill, leisurely cruise like some other cities' subways, but nope this thing hauled ass right out of the gate. It accelerated like it was late for a very important date, screeching around corners, jerking side to side like a caffeinated New York train on steroids. The cars were swaying wildly, I was gripping the pole for dear life, laughing out loud thinking, "Subway gone wild! This is a thrill ride disguised as public transit!" It was hilarious and exhilarating definitely not your grandma's slow commuter train. (They've probably smoothed things out a bit with more automation these days, but that memory still cracks me up.) If you're visiting D.C. in the winter months when it's freezing out, ducking into the Metro (especially at Smithsonian) is a lifesaver warm, quick, and drops you right in the heart of everything. Parking downtown is a nightmare and wallet-killer, so snag a cheaper hotel farther out, jump on the train, and zoom in without the hassle. It's a smart, affordable way to get around, and if you're a train nerd like me, that wild ride might just become the story you tell for the rest of your life. Highly recommend 5 stars for the nostalgia alone!

On of the most convenient stops on the metro line, and its on the red line…read more If you wanna is the museums or venture around DC near the museums, this stop is it. A few walking distance from Air Space Muesum and Art Gallery, you get a lovely view of the US Capitol. I suggest wear sneakers. Don't wear sandals or Crocs. Your feet will hurt! This station is very clean, well maintained and operated. Station managers are always present and friendly! However the prices are insane unlike other major cities MTA. The so called peak time ends after 9pm on weekdays , holidays and weekends the prices are very reasonable.

This metro station is very crowded and popular. It is underground and an average metro station…read more There are no bathrooms at this station and the escalators are tall and narrow. This station services blue, orange, and silver line trains. It is about a 15 minute walk from Georgetown.

Nice metro station. Easy transfers. Clean and well-managed. All in all the DC Metro is one of the…read morebest on the planet.

I just noticed that I actually never hit the publish button on this review from last year…read more(pre-Covid) when we traveled by train from Nawlins to Pittsburgh. While a few things have changed my honey just took the same train to Providence, RI and will be taking the train back to NOLA again this weekend. We do love to take the train and will likely make another trip to see our kids in Pittsburgh later this year. So here is the review from my last train trip as was written in real-time. The National Railroad Passenger Corporation does business as Amtrak. The company is a publicly funded railroad service operated and managed as a for-profit corporation. In the United States travelling by rail was extremely popular until the popularity of the automobile started to rise in the 1930s. Today Amtrak operates 374 trains on over 31,000 miles of track in 46 states and three Canadian provinces. The most popular service is the North East Corridor9 (NEC) and accounts for 11.4 million of Amtrak's 31.6 million yearly passengers. The company has 20,000 employees and had $2.88 billion in revenue in 2012. So far the highlight of my tŕip was at breakfast. Half way through taking our order I noticed our server's name tag was hidden by his apron & I asked him what his name is. My sweetheart chimed in with "his name isn't important" with a laugh as he wrestled his name tag out. I didn't know what to say to that, nor apparently did he because he didn't reply at all. I noticed it was Carl and I called him by name for the remainder of breakfast. I laughed at my wife because even though she was trying to the facilitate the process of clearing the isle, for others to get by, it just sounded messed up LOL We're somewhere north of Hotlanta on our way to Gastonia, NC tonight (my old stomping grounds) and DC in the morning and we're nestled in our beds & our choo choo ride has been delightful thus far. Boarded at Union Passenger station in Nawlins at 7am after 30 minutes in the Magnoloa room lounge with water, coffee, muffins and comfy seats. We boarded early at 6:25am & got settled in our little room before departing promptly at 7am. All of the large berths were already reserved, so we had to go with the roomette. The room is very small with 2 seats facing one another that folds down into a bed and a larger bunk above that slides down into place abive. There's a toilet that doubles as a seat & fold up sink that has hot & cold water as well as ice water. Much like smaller boats they utilize every square inch of space. There's a thermostat for the AC, lots of light controls an intercom for the Porter, (our guy Carl will be with us to DC, nice guy), a couple electrical outlets and big windows for the scenery. You can pull the curtains on the door and outer windows and it's private & pretty dark dark even facing the sun. If you want a shower there is a dedicated shower room with lots of fluffy towels and toiletries, it's pretty nice & located in the sleeper cars. The meals are included with all sleeper tickets so we were off to breakfast. We has 3 egg omelettes with cheese & veggies, I had sausage, wife had bacon, potatoes & croissant. I was extra hungry after the French foo foo dinner last night so I added pancakes & all topped off with OJ & Dunkin coffee, nice. Our guy Gary, in the dining car, will be with us to DC as well & he's extra sharp & very nice) For lunch we both had house salads & cheeseburgers with Kettle chips & pickle finished off with a strawberry topped cheesecake & a special pecan topped chocolate & caramel cake. Dinner was extra special because I had the flat iron steak with large lump crabcake while my sweetheart had the grilled salmon and we both had baked potatoes and mushroom green beans. We finished this off with strawberry cheesecake & fresh coffee. Yes this is a lot of food, especially for us since we normally only have two meals a day, but the food is very good and it's very pleasant in the dining car. After dinner we went back to our room to read and watch the night lights. Carl showed up at 9:45pm to offer to setup our beds, freshen the linens and prepare our little space for the night. We headed for the lounge which has snacks and a full bar. Yuengling for my honey & ginger ale for me. I just started this review when Carl showed up to give us the thumbs up signaling our room was ready. So it's nice & dark, the wonderful swaying of the speeding train and the low rumble of the wheels rolling along the tracks. It's otherwise very quiet and quite peaceful so I will end this review for now. I've set my alarm so I can get a shower and lots of coffee before breakfast. (there's a coffee pot with ice & bottled water just outside our door, nice!) Bottom line: Choo choo rides are awesome, who needs the hassle, stress & strain of 20+ hours of driving? Good night peeps!!

A transfer station for us. Only a 5 minute walk to get to the station. All around the Capitol,…read moreyou will find different Metro stations. It is very convenient for travelers. The Metro is clean and runs often on the weekdays. The system is easy to use. Each stop is announced clearly. Station agents and other official staff at museums are very helpful. Most are very knowledgeable about the Metro system and happy to help.

Bottom Line: One of the smaller Metro Station which makes for an easy and efficient experience…read more More often than not, a Metro Station will have multiple exits. If you are not familiar with the station, then you have to figure our which exit to take so you don't end up 1/4 mile from your desired destination. This station is super simple in that it only has one exit. As the name implies, it drops you off in Federal Center which consists of tons of federal agency buildings. Although this Metro stop may be used by commuters the most, it is also convenient to lovely attractions like the US Capital building, US Botanical Gardens and Bartholdi Park. I've only used this station during the day so I'm not sure what its like at night.

It's a subway, not much to say. Cheap, clean, convenient . I miss living in a city with a public…read moretransportation system.

Very convenient from Bethesda to DC specially when you know you will have a few drinksread more

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

DCAcar is fantastic. Making the arrangements is super-simple, and the people that help with…read morescheduling are friendly, clear, and very responsive. The drivers are exceptionally professional and helpful, and the cars are comfortable and luxurious. Best of all is the personalization -- they monitor your flight, they contact you when you're on the ground, and they figure out the best place to meet you at the airport. The whole thing is simple and seamless -- exactly what you want when you travel.