Marriott runs a tight ship, and this location is no exception. Impeccably clean and comfortable…read more Staff were efficient and friendly. The room and kitchen were quite spacious. I was only here for a couple of nights, but I would absolutely choose this spot for much longer business stays. This location also features one of the nicest hotel fitness centers I have experienced. Quite large, full set of dumbbells, a high-end universal machines, and loads of cardio options.

I was checked in quickly by a kind man. The walk to my room seemed to take forever with the long…read morehallways but I made it. While setting up the foldout couch, I realized there were no extra sheets, blankets or pillows. After calling the front, it took housekeeping about an hour to bring them. Mind you, this was around 9:30pm when they arrived. The sheets were stained and the blanket had holes in it. So trashy! The shower knobs worked oddly and we had to call maintenance to come check it out. That staff member was so kind. Thankfully he came quickly. We heard every step the person above us took. Creaking floors throughout the late evening. The breakfast buffet on Friday was fantastic! Great eggs and sausage. Everything was stocked and clean. Saturday morning was such a disappointment. The eggs were overcooked and the sausage links were dry. They have premade breakfast sandwiches in the hot plates and they look so pathetic. Just overly hot and moist. Very unappealing. There is no flavored coffee creamer at the coffee and tea station which was disappointing. Stop purchasing premade breakfast sandwiches and put money towards the creamer.

My wife & I, my son and his wife and their daughter stayed in three rooms at the Inn the end of…read morelast month. All of us had a truly great experience. The Inn is charming and full of immenities (including Tums). Our rooms were very tastefully furnished and the beds great. The common areas were all inviting. Especially nice were the individually prepared hot breakfasts. But what really made our stay remarkable was the Innkeeper Josie, who truly went out of her to make our stay enjoyable as well as comfortable. We had an early morning flight out of SFO and she got up early to prepare our breakfast at 6:30 so we could depart by 7. This was way, way above the expected. Kudos to her. If you ever find youself in the Bay area, this is the place you'd want to stay!

First time staying at an actual Bed & Breakfast; this place hit it out of the park! No online…read morereservations, must email or call to reserve. We had a fabulous 3 night stay while in town visiting family. House was well appointed, inviting main level common areas, great layout with all suites upstairs. We were able to come and go in this centrally located neighborhood area close to stores & restaurants; easy access to freeway. The house is peaceful, beautifully decorated, and quiet. Although there were other guests, we only came across one other person in passing on the stairs. Plenty of parking in the driveway. Only small thing that could be improved was the outdoor deck furniture cushions of our suite could have used a good cleaning but I suppose it's a little more difficult to keep fabric clean outside. We had the tasty made-to-order breakfast two of the three mornings (saw the resident squirrel scrambling all over in the trees), innkeeper Ann was talkative and extremely accommodating. We also met Maria our last morning, great cook. We have already decided to stay here on our next trip to the Bay Area.

Nice little spot tucked in. Close to hospital and medical facilities…read more Lots of eatery choices

This is a cute little boutique hotel. Stayed here during a little Silicon Valley staycation. Hotel…read moreis located close driving distance to Stanford, Stanford Shopping Center, downtown Palo Alto, and about 20-30 min drive to Filoli Garden. I booked thru the Chase portal and was able to use points to pay for part of the bill. PROS: clean, comfortable, recently renovated and beautifully appointed and modern spaces. Staff was friendly and helpful. Free breakfast (nothing fancy, felt like sausage, eggs, etc were cooked from frozen, but it's free!) Free water, coffee, tea in the main office. We had a little private backs yard! Though other rooms balcony's and patio space overlook the pool so it's not that private. More affordable compared to nearby hotels. CONS: My only issue is upon arrival there were leaves and debris inside the room close to the door. I noticed there's a gap between the door and the floor where I assume they came in. I think they should fix this. CONCLUSION: an overall lovely stay, would go back, would recommend!

The front desk man who checked me in took really good care of me and was very kind. His name starts…read morewith an M it's hard to remember but I think it's Mirki forgive me if I'm wrong but his smile and friendliness made my one night stay a very pleasant experience. He had such a kindness about him give that man a raise $$$$!! The valet parking man who also brought my luggage up to my room was kind as well. My room was nice, great bathtub and of course the bed was a dream and I slept better than I had in a month! Next day went to the spa. Clean zen and great tea. Overall 10 stars I will be back!

For the rates, this branch should be a satellite of Four Seasons not an actual one. Like how…read moreMarriott do with Regis and Ritz then lower tiers options.. The location is fantastic! It is conveniently located off the 101 freeway; 35 miles took me 35 minutes from the city! The facility is very clean and standard. The only unique thing about the room was the water electric boiler. So you can make tea rather than just coffee. They did not have firm pillows during my stay. The room is surprisingly quiet given the noise on the freeway. Reception staff were nice. Valet dude was super nice. You can self-park very easily too. Staff score: 5/5 Facility score: 3.5/5 Bouji score: 3.5/5 Value for money score: 2.5/5 Comfort score: 4/5

My now wife and I had our wedding reception at el PRADO Hotel and it was an amazing and…read moreunforgettable experience. Right from the get go our on-site coordinators helped ensure that everything went perfectly in the lead up to our special day and on it. We had amazing food and drink for us and all our guests, exceptionally well kept rooms, and an easy working experience for all our external vendors who contributed to our special day. The hotel itself is absolutely beautiful in its design with its Spanish influenced architecture and every room having a little balcony overlooking the intimate courtyard or if its on the outside of the hotel, the downtown Palo Alto area. We honestly couldn't have imagined a better venue for our wedding, everyone had a good time and not a single thing went wrong. My wife and I were even in the penthouse for the weekend, an amazing two bedroom suite on the top floor with not one but TWO private balconies, a jet tub, and a beautiful double sink bathroom with the works. el PRADO made sure that the most special day in my life went perfectly and me and my wife will always remember that.

The location is great and the staff checked us out was great as well. The bathroom was very clean…read morewhen we checked in. * The room layout was kind of strange but pretty large comparing to other hotels in the area. The issue was that the cleaning staff did not clean the bathroom at the 2nd night. The bathtub was dirty, so we had to clean it up. The floss and toilet paper were not filled. We did not bother to call as it was near midnight. We were disappointed it was not cleaned even with the high tips we left on the 1st night. Also, we were not explained about breakfast areas and complimentary drinks when we checked in. We found it out when we were checking out.

We went here on a ResortPass for the day to use the pool. There's a parking garage that was mostly…read moreempty but the elevator does not work! The check in was easy. The pool was heated and had about 10 chairs around the perimeter. The pool was only 3'6 but was a good size. The food was like most hotel food. Nothing exciting. Get the kids burger it comes with fries and a tiny vanilla ice cream. I will check out some of the other options before returning to this place but for the money $60 for 2 adults and 1 kid is not bad.

The front desk people for check in absolutely TERRIBLE!!!! Worst experience ever, and we travel A…read morelot. Super Rude & condescending!!!! Will Never ever go back there!!!!!!! Bee expensive, parking is a rip off $100.00 for two days??????

Why 4 stars? Because this ended up being a really solid hotel for my stay…read more --- --- --- I was attending a conference in Redwood City and there was not many great hotel options to choose from. I opted for the Courtyard many for Bonvoy purposes, but I wasn't sure how the walk to my conference would be. It was at the Fox Theater and basically about one mile away, but when in California, you never know how sketchy a walk can be. As it turns out, zero percent sketchy. As for the hotel itself, it had free parking, which was nice because I had a rental car and a friend that stopped by to visit. However, I ended up getting a note that I parked somewhere I wasn't supposed to, and was completely confused about that because I parked where everyone else did and there was no signage saying my spot was forbidden. Oh well. The lobby had a "restaurant" with a few items and coffee, as well as a small area with drinks and snacks. Once in the room, it wasn't overly impressive, but did the job. The biggest drawback for me were the tiny pillows (I still don't know anyone who prefers a small pillow over a long one. But when I asked for a couple extras, they were normal sized, so I was able to create a makeshift body pillow out of those. The shower had good pressure and got super hot, so no notes there. There was a small couch, which was perfect because I wanted to watch an NBA playoff game while I was in here and am glad I didn't have to do so from the bed. (Apologies to anyone who heard lots of yelling from room 414 during your stay). I got coffee each morning, but learned my lesson from ordering food the first day. The avocado toast was, um, rough. But hey, all of the hotel stuff was pretty good, so that's what's

Marriott conveniently situated within walking distance from the center of Redwood city. Comfortable…read moreand clean rooms, quite quiet. Dinner situation is weird - only a bar that opens late-ish with essentially bar food. No lunch options. Overall ok stay ...

My mom and I stayed here because she had an early morning procedure nearby, and the location was…read morevery convenient. The area is on a busy street, and the parking was a little confusing at first, but once we figured it out, everything was easy. The room was clean, comfortable, and had a mini fridge and microwave, which were exactly what we needed. I also appreciated that the bathroom was stocked with Dove toiletries. The only part that left a bad impression was check in. The employee helping us assumed the two people behind us were part of our reservation and made a comment about there only being room for two. Since we had reserved a room with a sofa bed, the comment felt unnecessary and made for an awkward first impression. Everything else was great. The continental breakfast was clean and well stocked with hot and cold options, and the employee working the breakfast area did an excellent job keeping everything organized. The coffee wasn't my favorite, and I wish the TVs were smart TVs instead of cable only, but those were minor things. Check out was quick, and the front desk employee that morning was very friendly. Overall, this hotel worked perfectly for what my mom and I needed, and I would stay here again if I needed to be in the area.

We stayed here just once for one night, and arrived quite late about 9:30 pm after a long day of…read moreexploration and a party on the coast. We were exhausted, and ready to hit the hay after a quick shower. This location is new to us and we didn't know it would be kind of right on the main road, but the building was pretty easy to find with GPS even though it was quite dark out. The street this hotel is on was kind of sketchy in some parts, but it is Rewood City, so it was still pretty safe. We parked quickly and went into the lobby to check in. We had to wait about 5 minutes as someone else was checking in who actually just booked in person and paid cash. Thankfully it looked like he just last minute needed a place to stay with his girlfriend/wife and it wasn't like a motel transaction going on. In any case, we got checked in and went up to our room on 2nd floor. I thought about asking for a room on the 3rd floor in case we would hear noise from the floor above, but any noise was well insulated enough that it was quite quiet all night. From the photos you can see it's standard HIE room layout, decor, bedding, bathroom set-up. All of it were pretty clean and smelled fresh if a little strong of chemicals. The only thing were that there's not enough hangers and the bench was worn out. The beds were standard hotel queens, comfortable, but not as big as real queens, so more like doubles. The shower was strong but a little weird to operate. We slept pretty well, and the AC cycled on and off to cool the room but we set it so we wouldn't freeze. Next morning, we went down to the first floor for the breakfast which was pretty standard HIE fare. There were quite a lot of guests, so the room got a bit crowded but the staff replenished the food quickly and people came and went so there was room enough for those who wanted to eat there rather than take back to their room. We ate and then packed up and checked out. My husband and kids checked out the fitness room and said it was literally just a couple of treadmills and that was it, there were no free weights or anything else, so that was disappointing. There's also no pools or a spa here so if you're looking for those amenities, this is not the right hotel for you. Overall, if was a good stay, but we probably wouldn't come back if we were not just passing through and needed a place to stay for the night before getting back.

I wish I needed to spend the night in San Carlos regularly so I could stay at this hotel more…read moreoften! We've stayed at this location twice now & both experiences were lovely. The rooms are spacious & clean, the prices are super reasonable, the staff is friendly & helpful & the complimentary breakfast is bountiful & delish. I love that the rooms have everything you need i.e. coffee maker, hair dryer, big TV, fridge, AC, large L-shaped couch, etc. The bathroom is large & the shower is awesome with large refillable pump bottles of shampoo, conditioner & bath gel. They even let me borrow a phone charger overnight when I left mine at home which was a lifesaver. I can't recommend this place enough!

Great solid hotel with clean rooms, friendly and competent staff, and a really great continental…read morebreakfast that includes all of the basics plus some more. Will definitely come back if I need a place to stay in the bay. Bonus is that my car didn't get broken into - which is a legitimate fear people have when visiting the bay with their cars.

We stay here frequently because it's close to our daughter's house. It is always quiet and clean…read morewith the amazing Marriott beds. It is irradiating to have to pay for parking, especially when we have status. We stopped to have drinks one night and waited quite a while before we gave up on a bartender showing up. Front desk staff was friendly, but I did ask which type of beds they had in the rooms and they couldn't answer the question. For a company that sells beds you would think that the staff would know what type of beds were in the rooms. Pretty good breakfast, and the waffles are always spectacular. If you don't mind standing in line. Will continue to stay here because the good far outweigh any bad

Ran out of breakfast food all three days we were here over Memorial Day weekend. 5/25/26 was…read moreparticularly bad. We were told breakfast would be weekend hours on Memorial Day holiday, with breakfast service ending at 9:30am, when we had asked the front desk the day before. We arrived at 8:30am and we noticed they had run out of most items and were no longer restocking breakfast, despite having 15 people in line waiting for breakfast and a full dining room of guests still eating (there were literally no tables open to eat). Despite all the guests waiting, they started cleaning up and outing everything away right at 9am, with no deference for the guests who had been waiting in line for food. The employees working breakfast, including what looked like a manager of some sort, were cold and not accommodating at all, despite how obvious the situation was. Even though we arrived at 8:30am, they did not restock the eggs, there was no milk for cereal, no yogurt, no hot water for tea, no bread for toast, etc. How hard is it to realize you have a full hotel full of guests staying over a holiday weekend, to stay open weekend hours? And how hard is it to order food accordingly? Our kids who don't eat meat went back to the room hungry, because the only item out was meat -- what a real disappointment. When we tried to talk to the employees, all they could say was "breakfast ends at 9am -- there is no more food." Did they really not have more food, or did they just not want to put it out the 30 minutes before they ended breakfast at 9am? The rest of the hotel is fine. The rooms were reasonably clean and modern. The pool is a joke. The outside grounds, especially around the back, were dirty and cluttered with garbage. The customer service attitude at breakfast was simply unacceptable. This hotel deserves it 2-3 star rating on Yelp, and now we know why: they just don't care about their guests.