I have had this Laptop for 7 years now. Aside from minor things like a couple of the apps installed…read morefrom them stopped working but the laptop is great and still works! The reason I came here is because I previously spilt water on the other one so stay away from water! Very helpful and they try to respond quickly

Patient, kind and thorough! Service over and above the call of duty! I've learned lots about my…read morecomputer, and love the devices they set me up with! Don't hesitate to call them for help and to learn! Worth every penny and I highly recommend them to everyone! Don and Barry rock my world!

One my work computer is not running anymore and I needed the immediate replacement so :…read more Just called Asking if they have any PC for sell and he asked me what do you mean !? Then I asked him do you have any computer for sell ? Answer : yes . Come to store I asked: do you have intel i5 Answer : we don't get anything seriously on the phone, come to store . Thanks bye Are you serious? With this kind of customer service, and even not telling me if you have what I want or not , you asking me to just go to your store . For sure Save your time and don't bother to contact them Customer service = horrible Update : he is rude enough to go to caller ID , find my number and instead of apologizing sending me (attached picture) Update : Since he is absolutely inappropriate and started cursing me over this fact review , I already file complaints on BBB as well and won't stop till he apologizes in written letter and here !

This is a wonderful business! They are attentive about your technological needs and the man who…read morehelped me even walked my computer down to my car, so I wouldn't have to traverse the stairs. Their Balboa location is unfortunately closed, but if you call the number provided he will let you know exactly where he is and how much he can help you. This was the most straightforward a tech company has ever been with me and I truly appreciate all the work he does!

Didn't even offer a price, just rudely said he was "definitely not interested". Then got a…read morelecture about how business is done and that I must be a girl. Glad you're doing so well that you can be such a dick. Edit: He also just attempted to text me from another number saying he missed a call, and just offered a price, refusing to even state who he was trying to contact me....This guys a piece of work.

Stay far away! Mike quoted me $400 for my unlocked iPhone 7 128gb. I agreed to meet for the…read moreexchange and was then told that there was a misunderstanding and they were only able to offer me $350- then proceeded to tell me that this was the best deal I would get from anyone. Needless to say I was extremely annoyed for being lied to and having to waste my time and gas by meeting up. They kept texting to apologize and then was asked to remove this review. Was told that if "I had a heart" I would delete this post. I am warning people to not trust Mike and his company! They will try to rip you off!

I've been working with iMobilTech since the early '90s, and they've been consistently reliable and…read moreprofessional. They always solve problems quickly, no matter how complex. I really trust them!!!!

Another great customer experience with a local, small business entrepeneur. Chris came by to…read moreupdating/tuning up a laptop and desktop computer. Afterwards he encouraged us to take both devices for a "test ride" to ensure everything was in working order. Subsequently, we did not notice a minor sofeware glitch until Chris had left. Immediately calling Chris, he said he would find time to fit us in returning to our home to fix an application issue. Awesome customer service as well as a commitment in total customer satisfaction. We would once again highly recommend iMobileTech for all of your computer support.

Went in and asked for a USB Monterey OS install because version was locking up the computer at the…read moredesktop. Told Mitch that I have no back up for this MacBook Air 2017 and the data is very important. I told him not to risk the data by doing a complete data wipe. What happens is he does a total drive wipe and then tells me when loading an OS you risk wiping the disk. He is full of shit and I lost all my data. He then charged me $99 to get my computer back. I have worked in IT for 20 yrs and shame on me for not backing up my data before letting these idiots work on my laptop. DO NOT TRUST THEM WITH YOUR DATA!! They are AMATEURS!

Great service! Quick and easy. Will be back next time :) thank you!! I used an ATT claim and they…read morescheduled the appointment and was contacted promptly.

Best place to all cellphone needs…read more Kristian flashed my phone to metro pcs and my Samsung galaxy s8 plus works like a

I dropped my phone which made my screen inoperable. A quick Yelp search yielded this business, so…read moremy phone was fixed here. My SO and I worked with Kristian who was superb to work with. He is an honest owner, suggesting that I order the parts off of Amazon, and he would supply the labor, so that is what I did. Once the parts arrived, Kristian drove to our home and retrieved my phone. Later that day it was ready for pickup. My phone looks brand new and works brilliantly. I could not be happier with the service I received here. I will certainly return should I need to in future. Thank you, Kristian!

Affordable. Time efficient. Knowledgeable. AND friendly??? Name a place where you'll find all of…read morethat....you won't! The guys here took great care of me and my friend's computers. I needed an old Microsoft surface laptop battery replacement and my friend's needed a fan replacement for her old school hp computer. Matt (I think that was his name) did the research on which part they needed to order, got it in within a couple of days, worked on it and had it ready in the same day. And I didn't have to pay hundreds of dollars...???? You can't beat the value and service here. Cell phones, laptops, all your tech stuff. I would give them a try first

This place is a bust. Their website claims they can, and I quote, "handle any iPod repair that…read morecomes their way" alongside claiming they are iPod expert technicians. This is utterly false. When I showed up, the repairman looked up long enough to tell me that they don't fix iPods any more. When I responded that it claimed so on the website, he dismissed me saying, "yeah, well, the parts can be hard to get and can also be expensive" -- and I was just flabbergasted at the response. I walked away. Maybe he was not the Expert Technician the website claims they have who can repair ANY repair. For what it's worth, the technician did have at least three or four open iPhones that were being actively worked on out in the open at the cash register ... One thing is for sure, they do not work on any iPod repair issue. Ignore what their website says. What a bust.

I received Exceptional Service from Musta Here. I had called a couple other stores for quotes…read morebefore Calling this store. The other stores were rude or seemed uninterested in my Business. Musta was Proffessional and friendly over the phone and in person. He answered my Many questions like a Pro too. I assumed it would take forever because Cell phones always do. Nope! 3 different Phones, which takes hours other places. I was in and out in Minutes here With Musta. He really Looked out for me on Price Too! He listened to my concerns and Alleviated all of them. I highly recommend this Store for any Cell phone Business. I have worked in cell phones since 2009. I have worked at All carriers and retail stores. Musta Blew me away with his Customer Service and Sales Skills.

HORRIBLE SERVICE PLS READ…read moreI have been going here to purchase my iPhone for years and had the WORST experience in my life with a person who named started with an H short curly hair. I came in to get 2 screens replaced for 2 iPhones that have been off for at least a month due to screen damage . When I walk in i tell him I need just the screens replaced and he tells me $100 for both and I agree and he says about 45 minutes . I walk around the area and come back a lil early to him talking on the phone to a friend about making money for inappropriate things . He said I was early cuz he was too busy with his friend on the phone talking what I would later realize was my photos and info he looked up on me and my brother ( one iPhone was unlocked my bad after this experience) I said I would return in a few hours and when I came back the shop had shut down for his lunch and beer break. When I returned he handed me the phones i paid and he asked if i recycle ( weird question) cuz he wanted me take his and his friends beer bottle and lied and said he can't touch due to religious beliefs ( a lie ) . I recycled them and when returning home realized both phones had passwords and that nothing connected to my devices as they had to be reset as new devices (switched phones or batteries) and had to login into Apple This was my first red flag as screen replacement in the past never had this issue . Next I remember he asked how long I had phones because he switched my batteries that I had checked before purchasing at their location and confirmed his Switch and Bait by looking at battery health which was now at 77% when was at 88% and other at 82%. I checked the battery usage and it had indicated they both had been on for the past week and I hadn't used them in a month . Both phones say they overheat now an issue I never had before this incident)Switched my good batteries or phones for used ones. I also asked about charging pack he said he had a personal one that he enjoys and when I turn over had a sticky note with recall date on it ( another lie ) . This person is by far the worst person I have dealt with in my life . I then checked the saved Wi-Fi and Bluetooth connections and realized they were none I recognized or added ( another clear indication of his deceitful actions ) I called and spoke to him and he could barely keep his story together and hung up. When I would try to return I noticed he had the haircut shop workers be look outs for me so he could close up and hide in the back until I left . This used to be a great place sad one person can ruin a business relationship with a good customer. I will be telling everyone I can about this person and his inappropriate business dealings