We hired Ready Rooter to send a camera through the sewer line of a house we were purchasing, which…read moregave us peace of mind that everything was working properly. They were available in short order during our option period, showed up right before n time, and charged us $250. We had Chapman Plumbing out afterward to flush our water heater and do some minor plumbing repairs. It was about a week before they had a plumber available, but he showed up in time and did a good job. Their pricing seemed a bit high for this service, but the work seems to have been done well. The two companies are under the same umbrella, so you just call one number to schedule.

Made what felt like a racial comment. Being a Hispanic male I feel being told "no Agua" when I…read moreclearly speak fluent English is very unacceptable.

I had an appointment with Matt which he cancelled 2 hrs prior because he said he had to go unclog a…read moresewer line. I called and texted him several times to reschedule and he never called me back. My experience was exactly like the one Suzanne S. had in 2022 who also gave Matt a one star review here - so he is still unable to run his business professionally 3 years later! Thanks for wasting my time, Matt, really appreciate it!

Matt came out to clear my septic line in less than 24 hours and did an absolutely outstanding job…read moreat an extremely reasonable price. with his camera he was able to detect why my septic line was clogging and I'm going to have him come out later to make a repair on that so it doesn't clog up anymore. During the visit, Per my request, He also took the time to clean out the clogged line on a bathroom sink. He was extremely efficient, did an outstanding job, was incredibly cordial and polite, and pleasant to work with and charged an extremely reasonable rate considering all the work that he had to do. I highly recommend him. He is now my permanent drain service guy!

We had the Plumbing and Sewer Renewal Specialists come over to advise us on a sewage macerator -…read moreand they ended addressing a bigger problem by installing a sump pump. This saved us thousands of dollars, major headaches, and safeguarded our crawl space for years to come. Taylor was our guy and his team (another Taylor) were super professional, easy going, and had a level of quality that's hard to find.They also went way above and beyond. While in our crawl space, they noticed a dryer duct had come unhooked - and fixed it while they were working. I really appreciate that this company never tries to upsell and shoots straight when it comes to what is a critical repair and what can wait. They also give you a range of options that don't break the bank. These specialists are truly special.

Taylor A. came out and was fantastic. He took a thorough look at the entire situation, which was my…read morefridge not having a proper water line and was preventing a new one from being installed, and gave me options to resolve that covered all the bases. He looked at the whole system and digested what the previous owners had done on their own and explained how each option would solve the problem and what the longer term implications would be. They came out the day after I called and fixed the problem that afternoon for a fair price. 10/10 gonna use these folks for my future plumbing needs.

After a recent atmospheric river, our toilets and bathtub started backing up. We got same-day…read moreservice. Our tech Flannery was friendly and very professional. He let us know our option and the price for each before starting work. The previous owner of our house had covered the main line cleanout with landscape fabric and bark dust, so we didn't find it until after the service. Flannery had to pull a toilet and go in that way, but he did it with the minimum of mess and cleared a nasty root ball. Very happy with our service.

I will never use Mr. Rooter or suggest them to anyone I know. I called for a mainline blockage…read moreissue. The technician was unable to locate a cleanout so he said he had to go through the vent stack to access the pipes. This triggered the clause of no warranty due to improper access. His report claimed he located a root ball and cleared 70% of the blockage. Less than 2 weeks later I had the same problem maybe even worse. Meaning he didn't clear much of the issue, if anything. I called a different company and within 10 mins of their arrival they located an existing cleanout directly next to where the Mr. Rooter tech had located and marked the sewer line. Meaning he went through the roof vent and voided my warranty for no reason and still didn't fix any of the issue. He also required my help to do the job. When I asked for a partial refund they said no. They said even without the warranty they would have come out and given me a free quote for fixing the problem. Essentially telling me I would have had to pay them to do the same work twice. Call anyone else.

Louis Arbuckle came to my home on June 30. I thought I had a plugged line. I didn't. He helped me…read morefigure out the problem, my washer. I told him I just had a appliance company come out the day before. They said it was not my washer. Had the appliance company come back out. Yes it was my washer. Louis took the time to help me figure out what was going on. He was so professional and kind. He went over and above to help me. I am 73 years old and I feel companies can take advantage of seniors. Louis treated me like I was his mom. His customer service was awsome. You need a Plummer call Louis Arbuckle he will have your back.

Louis is very responsive and makes sure that job is done accordingly. Friendly, skilled and…read morerespectful. Highly recommended!

I had a backyard with drainage issues. Even after weeks with no rain, it would be a muddy mess…read more With rain, it would turn into a pool. I contacted Mid Valley Drain, as well as a few other companies, about getting a quote. James immediately answered the phone and said he could be out first thing the next morning. He showed up on time and by that afternoon I had a detailed quote with multiple options, all broken down by parts and price. Not only was I impressed by the detailed quote, I was very impressed by the price. The next morning James and his team were hard at work trenching my backyard. He had a team of 3 and they worked from 8 AM to 6 PM non-stop. I was impressed with their work ethic and the speed at which they got things done. 2 days later (4 days after calling for a quote), the job was done, and my issues were solved. We have not had any issues since the French drain went in. I've had a lot of bad experiences with contractors over the years, but James and his team at Mid Valley Drain were a breath of fresh air. Their price was fair, they worked hard, and did a great job! Highly recommend these guys!

James was easy to communicate and schedule with. He was able to identify the issues quickly and…read morecomplete the plumbing job efficiently. Everything was taken care of same day, and for a reasonable price.

Santiam Septic is honest, efficient, affordable, courteous & professional. They understood our…read moreemergency needs & accommodated us to the best of their ability. They were able to find great repair solutions to issues left by prior installers. It seems there is no job too difficult or beneath them. We feel much better now that our system is reliable, and working better than it has in years. We can attest that they value integrity & a good reputation. It's hard to find businesses like this one, who still care about people & doing a good job, without taking advantage of people in need. We highly recommend Santiam Septic.

This company deserves more credit, so here I am to tell ya! Brad was our plumber for two different…read moreincidents. We needed our shower head to work properly, as well as the tub drain and overflow connected. He spent a good half of the day working on it, since it was a very tight and difficult area. I appreciated his patience through that project. He got it done and kept his cool! Price transparency here, it was $1,600 due to having to take out the old plumbing and put all new stuff in. He did have to go to the hardware store to get the right stuff for it. The second incident was an emergency call about our toilet tank breaking, causing a minor flooding of the bathroom. It was at the end of day, so the correspondent got off us in touch with the on call plumber asap. Brad called me within ten mins of me calling the dispatcher. We got a new toilet installed and the water shut off switch needed to be replaced, due to it being 25 year old toilet. Toilet installation was $450 but the valve replacement made it a bit more. Total bill was $720. All that being said, we have tried to do plumbing jobs on our own, and they have equated to more grief and stress than anything else. It has not saved us time or money. These guys took care of us and communicated thoroughly throughout the process.

Excellent service, and the technician was very nice. I was very impressed. I'd recommend them to…read moreanyone.