I had a great experience here! The team was friendly, professional, and honest from start to…read morefinish. They took the time to explain what was going on with my car in simple terms, gave me a fair estimate, and had above and beyond service.

From the owner: Cullens Custom Works aims to provide reliable, affordable, and high-quality automotive repair…read moreservices. We will strive to build long-term relationships with our customers by offering expert solutions, transparent pricing, and a commitment to customer satisfaction.

Always helpful and prompt. Anytime my Camaro needs work they go out of their way to make me feel…read morelike the number 1 customer

Friendly staff that has always got me in quick and helped me out in a pinch. They checked over my…read morecar on a moments notice and checked my oil and fluids to make sure it was safe to drive. They have looked over a car I was debating buying and advised me against it with honesty! They are accommodating and friendly. I always trust brining my car to them. Will be a customer for years to come

Dave is a great mechanic and does excellent work. Very fair on labor and does not oversell stuff…read moreyou do not need. I would highly recommend him!!

Awesome guys! Great work! Great price! Great knowledge on all cars. Family owned. Always done…read moreright. Best prices in the area.

I just bought a car from West Point Auto and I want to say it was the easiest process I have ever…read moregone through with buying a car. There was no pressure to buy just answers to questions I had. Before I bought the car there were a couple of concerns I had and they were fixed immediately. My husband had had a stroke and was not able to be a part of the process. We had been to several other used car dealerships that tried to take advantage of the fact that it was my first time buying a car on my own but Jason took his time and let me go at my own pace. We love our new car and after checking around we appreciated the very fair price . I would recommend them to everyone looking for a used car!

If I could give a negative rating if I would. West Point Auto Sales. Buyer beware. My son purchased…read morea 2017 Ford Escape for 13000 dollars with a Level 3 warranty that cost an additional 2600 dollars. 8 months later the car had to be towed to the dealership for the entire dashboard being lit up in red telling him to turn the car off immediately. It was a coolant sensor which cost $466.00 to repair with the additional extended warranty, so he paid it. A month later the check engine light came on again so he bought a code scanner and found out it was a misfire in cylinder 1 so he took it back to their service department to be fixed but the service rep listened to the engine running and told him it could be the spark plug and the coil pack. He told him it would cost a lot more for West Point to fix it and it would be cheaper to fix himself. So he did. A month later the check engine light came on again. He finally had to take it in to their service department to look at because the car would not accelerate on the highway. They told us it would be 2 weeks before they could even look at it, so he left it hoping they would look at it sooner if someone cancelled. Surprise. We had to call them after 3 weeks to find out what was wrong with the car. My son was told the head gasket was a bust and it would be too much time to repair and they couldn't get parts for 2 months. The best option was to replace it with a used engine that had 78,000 miles on it for 7100 dollars. They handed me an invoice for 10,644 dollars in order to repair the car, but said that wasn't the cost! We confronted Jason about selling stripped down warranties where important boxes on page 4 were not checked and he said that would have been a surcharge. We never even saw those boxes at the time of sale nor did we have the surcharge option. I asked the service department to produce denial paperwork for the repairs and I asked the warranty company to produce denial paperwork. I still haven't gotten it and that was more than 2 weeks ago. In a nut shell, they sold us a car they knew had these issues because there is literally a class action law suit brought against Ford for this very problem and probably used a sealant like KSeal to hide the problem for a while, sold us a stripped down DOWC (which stands for dealer owned warranty company) and then basically told us there was nothing they could do about it and pretty much they didn't care. In addition their service department guy wanted to assault my fiancé in the parking lot and then called the police on us. The Better Business Bureau has been contacted and a complaint has been filed along with a complaint to the Michigan department of the Attorney General. If you have gotten to this point, you can contact me at kapage1970@yahoo.com and I will be happy to pass along any information in regards to what I have found out about the warranties and their shady business practices.

Jake and staff are the very best! Honest, quick and reasonably priced! The honesty and knowledge…read moreare why won't take our vehicles anywhere else for service! Thank you Spikes for the recent work you did on my car, it's driving great!

The people absolutely embody the American Spirit!…read more Great, family-owned and operated business run by genuine folks who truly care about their community and go out of their way to help in any way they can. Hard working people who perform their jobs with a smile; they're in it for the long haul and clearly value creating relationships with their clients. Couldn't be happier with this exemplary business.

Dr. Dan's is now David Guidebeck Automotive Service. He was wonderful!! Got us back on the road in…read morejust over an hour! Thanks!!! Keith and Donna Mulled

This was an awesome place! Friendly, quick, knowledgable and not over-priced. However, sadly, it…read moreseems they have closed shop. I know the owner was getting older and he may have decided to retire. If they've just moved, I'd love to know where!

I have taken multiple vehicles here and have had nothing but the best experience with them. I have…read morereferred many friends and family to them due to their outstanding customer service. Chris up at the front is very thorough and explains everything that is need for a repair. Matt in the back is also super friendly and very helpful with any questions that I have. I would give this place 10 stars if I could. 5 stars without a doubt. Thank you!

AMAZING service! One of Kalamazoo's best kept secrets! These guys are true pros. Honest,…read moreprofessional mechanics that treated me fairly and with respect. Will definitely be back!

They really are affordable and they do their jobs well. When my parents or I ever had a problem…read morewith our vehicles we would come here because we knew they were the only place that we had found so far that wouldn't screw us over in either our money or our time. We had been to a couple other places in the area that sucked at either one or both of those things. So if you got car troubles or just need your vehicle to be looked over this place is the place to go.

Broke down on our way to Detroit. Had our car towed here. It was a Friday night and they were…read moreclosed. We had no idea how we were going to get to our destination. Ended up talking to Stormy and she was so nice. She was able to give us a loaner car to continue on our trip and said she would get the car checked out Monday morning when they reopened. The fixed my car and it is running great. And we were able to enjoy our vacation. Can't thank them enough

Communications excellent. Responded immediately performed service in the exact amount of time…read morediscussed and quality work. Got me scheduled same day and really helped me out. Highly recommended! Will call again and will refer other customers to Joe's.

From the owner: At Joe's Auto Repair & Fabrication, we're committed to providing reliable auto mechanic and welding…read moresolutions with over 40 years of experience. Our mobile mechanic arrives at your location to ensure your vehicle gets the service it needs without hassle. We understand the importance of dependable repairs, which is why we offer prompt service at competitive prices. Our dedicated team is passionate about helping our community and delivering exceptional service. Whether you're in need of complex auto repairs or specialized fabrication solutions, trust us to get you back on the road safely and efficiently.

Purchased parts online and they stayed late after work to help us install to our car! Very friendly…read moreand professional

Smooth business. Takes all the worry off you during a stressful time. GREAT customer service!!read more