1. Car Crazy Auto

    1. Car Crazy Auto

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    Austell, GA

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    Car Crazy Auto

    4.7 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Car Crazy Auto

    Auto brake repair

    Auto engine repair

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    4.0
    (8 reviews)

    This is a great place to use very go people especially manager ELisia she is very knowledgeable…read moreand makes sure you get top notch service thanks

    I brought my 2018 BMW X5 xDrive35i to this Valvoline on 1/29/26 for a routine oil change and paid…read more$152.43. Before service, my vehicle had no oil leaks, which was confirmed by their initial inspection report. A trainee worked on my vehicle during the service. After the oil change, I was suddenly told my car had an oil leak and was given a second inspection printout that directly contradicted the first. I drove straight home and immediately found fresh oil pooling in my driveway, which continued to worsen overnight while the car was parked. When I returned, I was told the drain plug was cross-threaded. That explanation later changed to the damage being "pre-existing," despite no leak prior to service and no disclosure before reinstalling the plug. I was then sent to BMW and told to contact Corporate. BMW's inspection resulted in an estimated $5,000 in required repairs related to oil leakage and associated damage. Valvoline Corporate later attempted to minimize the issue by saying reimbursement was "at the discretion of the shop," even though this damage appeared immediately after their service. Between poor workmanship, contradictory documentation, and shifting explanations to avoid responsibility, this was one of the worst automotive service experiences I've had. A simple oil change turned into thousands of dollars in damage. If you value your vehicle--especially a BMW or any car requiring care--do not trust this location.

    Christian Brothers Automotive Hiram

    Christian Brothers Automotive Hiram

    4.5
    (10 reviews)

    I need a car inspection. I'm aware that women generally are treated differently or taken advantage…read moreof by mechanics, but my experience with these guys was so great. First of all, Jeremy was kind, funny and professional. Their staff is also diverse and professional. The place is extremely clean and they are even thoughtful enough to have snacks and coffee. But the kicker for me? How thorough the inspection report was. The money was well worth it for the amount of detail that was put into the report and made me feel more educated on the condition of the vehicle. I certainly will be back.

    My car had a super inconvenient issue. The ignition switch had totally locked up. I literally…read morecould not turn the key. TBH I knew it had been having an issue for years as I had to 'jiggle' it to get it to turn since forever. But I drove to a grocery store and upon leaving it literally would not turn. I got a ride home and found Christian Brothers. They called a tow truck for me. They gave me a courtesy ride from my home back to the car so I could give the tow truck driver the keys (fat lot of good that did but still). Front wheels totally locked up but the tow driver knew how to handle that. Once at CBA they gave me a courtesy ride home as well. Next day they gave an estimate. Great communication through calls and texts. Car was fixed following day. They gave me a list of other recommended repairs. As someone else said, not the cheapest but the best. If you're looking for a sub $100 fix, look elsewhere but if you want people who are professional and helpful, go here. I will return.

    One Stop Car Wash & Lube

    One Stop Car Wash & Lube

    3.1
    (30 reviews)

    One Stop is a fantastic wash. I stop in about once a month and get the basic drive thru wash which…read moreis the best in my neighborhood. I don't do my own detailing, but there are always folks out doing their own post wash cleaning and vacuuming.

    First time at One Stop Car Wash & Oil Change on Saturday and probably my last. I arrived for a car…read morewash. There was a bit of a wait, but that wasn't an issue for me; however, if you are in a hurry, this may not be the place for you. When it was my turn, I asked the differences between the $30 and $35 car wash. I was told the $35 car wash included a wax seal on the exterior of the car and the $30 car wash did not include a wax seal but included the cleaning of my tires, exterior and interior. So I opted for the $30 car because that was all I needed. After your car is washed, you go to an attendant to get your exterior and interior cleaned (tires wiped, car wiped in the inside and outside, and vacuum). I waited for them to finish cleaning and I went inside to pay. The interior of the building is due for a makeover. The snack machine is empty, water didn't look clean and seating was limited. As I went to pay, I asked if they had Apple Pay. They stated they only take card or cash. Unfortunately, I had neither and wasn't told this in the beginning. Most businesses these days have Apple Pay. The reason for the two stars are because the ladies allowed me to run to get cash and come back and pay. I didn't mind doing that and kept my promise. However, once my car was done being "cleaned" I realized it didn't look like anything had been done to it. Trash was still visible, dirt on the inside by the gas pedal and brake area, and tires were still dirty. When I came back to pay, I mentioned it to a young lady and she was willing to vacuum the inside and clean the tires. She did a decent job and I was appreciative of her willingness to help but it still wasn't to my level of satisfaction. I also asked if the mats would be wiped and told it would be $2 per mat. This was interesting because most car washes would include this along with the interior cleaning. Nonetheless, I paid it but it was still very odd to me. After it was all said and done, I had spent about 2-3 hours dealing with the whole fiasco of getting my car washed, obtaining cash, and waiting for my car to be cleaned a second time, only to get home and spend another hour cleaning my tires and the interior of my car (and my car is not at all extremely dirty). Overall, this experience left a bad impression on me and for those reasons, I would not recommend this place nor return!

    Express Oil Change & Tire Engineers

    Express Oil Change & Tire Engineers

    4.3
    (117 reviews)

    Great service and communication. Trustworthy and am definitely coming back. Affordable and quickread more

    We brought our Jeep in about a week ago for an oil change. While we were there, we specifically…read moretold your team that we were about to leave on a road trip and needed everything double-checked to make sure the vehicle was safe and ready to travel. One week later, we left for that road trip and almost immediately received a low-pressure notification from the vehicle. We turned around, went back home, and found oil all over our driveway. We are now sitting at a Firestone waiting for them to fix a leak at the oil drain plug that was completely ignored by your technicians. Furthermore, the only oil they found in the vehicle seems like old oil that was never changed in the first place. This is completely unacceptable. We did exactly what responsible customers are supposed to do. We brought the vehicle in before a road trip, clearly explained the situation, and trusted your staff to do the job properly. Instead, we are dealing with a potentially serious issue, a ruined travel day, oil on our driveway, and the added time and expense of having another shop inspect your work. You have lost us as customers permanently. I also want to be very clear that I intend to make sure people know exactly what happened at this location. I will be sharing this experience honestly and publicly because I do not believe people should trust a shop that sends a customer out the door after an oil change and "road trip check," only for that customer to find oil leaking all over their driveway a week later. This was careless, unacceptable, and completely destroyed our trust in your business.

    Car Crazy Auto - autorepair - Updated July 2026

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