We brought our Jeep in about a week ago for an oil change. While we were there, we specifically…read moretold your team that we were about to leave on a road trip and needed everything double-checked to make sure the vehicle was safe and ready to travel. One week later, we left for that road trip and almost immediately received a low-pressure notification from the vehicle. We turned around, went back home, and found oil all over our driveway. We are now sitting at a Firestone waiting for them to fix a leak at the oil drain plug that was completely ignored by your technicians. Furthermore, the only oil they found in the vehicle seems like old oil that was never changed in the first place. This is completely unacceptable. We did exactly what responsible customers are supposed to do. We brought the vehicle in before a road trip, clearly explained the situation, and trusted your staff to do the job properly. Instead, we are dealing with a potentially serious issue, a ruined travel day, oil on our driveway, and the added time and expense of having another shop inspect your work. You have lost us as customers permanently. I also want to be very clear that I intend to make sure people know exactly what happened at this location. I will be sharing this experience honestly and publicly because I do not believe people should trust a shop that sends a customer out the door after an oil change and "road trip check," only for that customer to find oil leaking all over their driveway a week later. This was careless, unacceptable, and completely destroyed our trust in your business.

I went here right before the holiday season and got my oil changed by Jordan. He checked all my…read morelights, brakes and made sure my car system was reset indicating my oil change was complete. It didn't take him long at all despite it being a busy Saturday weekend before Christmas. I've been to this location before and they always do a good job. I highly recommend.

Not only did they overcharge me but they also filled my car with too much oil. Steer clear! Such a…read moreterrible experience!

I happened upon this place after being sent to a different place that actually did not have it…read more The people were very nice and accommodating especially Jake who was willing to clock in early to service my vehicle.

I came in initially requesting service from Devin who used to work at another location but I ended…read moreup getting my oil changed by FABIANA & she did such an amazing job, great customer service and many compliments on my new car. The value in price was great and she even showed me things about my car that I had no idea. I appreciate Devin for letting FABIANA do the service on my car today. This location has now gained a loyal client. Thank you for everything FABIANA, job well done!

I went in earlier this morning for an oil change there was an older gentleman. I can't remember his…read morename and I want to remember his name I got the best service ever it's not my first time there I pass about five other oil change establishments, but I prefer to go to express all on Austell Road love the friendliness, the professionalism.

Staff was knowledgeable and honest! Great experience! Great service, was able to get in and out!read more

Great service EVERY time! Pablo, Rayya, and Elijah are THE BEST in Atlanta!!…read more Not only are they knowledgeable, but they genuinely care and take the time to educate you. I always wait in the lobby, and I've seen firsthand that they treat every single guest the same with respect, patience, and kindness. I witness true teamwork every time I'm there. You can tell they support each other and run like a well-oiled machine. Their customers aren't just strangers... they're treated like friends. Highly recommend! This team sets the standard!

The staff at Christian Brothers Automative is great! They are professional and really care about…read moretheir customers and it shows. Several people helped make my experience outstanding I was mainly helped by Steve and Joe. Joe took the lead on ensuring that all communication and service was executed efficiently and promptly. Their prices are a good value for the service and reputation that they have. Their attention to detail regarding a service that I requested in addition to their awesome communication and follow up during, throughout, and even after my service definitely enhance my experience. I highly recommend Christian Brothers Automotive.

$185 diagnostic fee is charged. It does not apply to the cost of any repairs! We did not know about…read morethe fee in advance

I would like to first start off by saying ive been to this location a couple times and the service…read moretechnicians are always nice, however from the time i walked through the door i caught an instant attitude from specifically Eva Who's always at the front desk. The first few times I kinda ignored the Signs, this day one 7/13/26. I came in very respectfully this is all on recording as there is a camera up at the location , Any question I had pertaining to my vehicle she had a smart mouthed come back. As a custimer I did not feel valued. She for no apparent reason after me questioning the rudeness refused to service my vehicle. Without a major arquement I left the store and I'm glad I did. There were hardly and service technicians in store in fact I only saw and had spoken to one. I will not be back and I highly recommend anyone that's looking for great customer and Auto service to NOT bring your vehicle here. Eva who is the store owner I believe is highly rude.

Precision Tune Auto Care has always provided exemplary service to my car. I drive an older Honda…read moreand thanks to Precision Tune, I feel confident with the support, recommendation and servicing I receive. This company has been much more reliable and honest than the dealership. The staff is always friendly and go well beyond my expectations.

This has been the worst experience I've ever had with car maintenance…read more I brought my vehicle in for major repairs brakes, axles, and additional work and was charged over $2,000. I was told the car was ready, but after driving it, I immediately realized it was still having the exact same issue. Nothing had been properly resolved. When I contacted them, I was told to bring it back on Monday four days after my initial service and even after returning it, the problem still was not fixed. To make matters worse, when I attempted to take my car elsewhere for a second opinion, the mechanic discovered the tire bolts had been damaged, making them extremely difficult to remove. We brought it back and asked them to address the issue, and they refused. The lack of accountability, incomplete repairs, and poor customer service throughout this process have been incredibly frustrating and disappointing. After spending over $2,000, I expected my car to be properly repaired not returned in worse condition. I cannot recommend this shop based on my experience. I will not be returning. 0/10 don't recommend. What a rip off!

To the Ownership of the Austell Road Meineke and Corporate Management,…read moreI am writing to express my profound disappointment regarding an experience I had at your location recently. As a regular customer who values your service, I was shocked by the unprofessional behavior displayed by the new manager. I had called ahead to schedule an oil change. Upon arrival, I was informed that the price had increased significantly. When I inquired about the cause, I was told it was due to the high cost of a specific filter, which they claimed to be out of stock for. As I happened to have the correct filter in my vehicle, I offered it to them to facilitate the service at a reasonable price point. While the service was underway, I went inside to finalize the payment. It was at this point that the manager, became confrontational. He stated that the shop would not match prices and explicitly told me that they would not accommodate such a request again. When I calmly expressed that I would not be returning to this location due to the rudeness of his communication, his demeanor escalated. He became extremely hostile, instructed the technician to immediately pull my vehicle out of the bay, and told me that he did not want my business. I have been a loyal customer, and this is not the level of service I expect from the Meineke brand. I am bringing this to your attention because I believe it is important for both the owner, and corporate management to know how this manager is treating long-standing customers. I hope you will take appropriate action to address this behavior.