Absolute worst Dealership that I've EVER visited!! Avoid at all costs!!!…read more I bought a car here last year and there were some issues they agreed to take care of after signing. I was supposed to make an appointment at the San Antonio location. I also bought an "Appearance Protection plan" because it was supposed to protect the visual appeal of the car. However, two days after buying the car, we learned that they GLUED the bumper on. Yes, glued. I called about the bumper and took the car into Auto Nation San Antonio, and waited for about two hours as they supposedly repaired the bumper. Turns out, they did not do the repair. So I'm not sure why they had the car for two hours. In addition, I learned that the protection plan I bought was useless because the car had to be newer than 7 years in order for it to be applicable. (The car is a 2017 bought in 2025.) Because of these issues, I requested my money back for the Appearance Protection plan after learning that I would never be able to use it and they refused. I filed a complaint with the FTC, BBB, DMV, and the AG. TX DMV got back in touch with me and agreed that what they did was fraudulent.(Unfortunately it took them a few months to complete their investigation) Whilst attempting to handle this situation, I have learned that there are a plethora of other similar complaints against Auto Nation. I wish I had done more research beforehand. If you are brave and decide to buy from any Auto Nation, I would strongly urge you to have them complete all repairs then and there BEFORE PAYING ANYTHING and not waste your money buying any of their extra plans. And definitely inspect the ENTIRE car, NOT just the obvious possible problematic issues.

I visited AutoNation USA after being in contact with ND about a car I found on their website. Very…read morequick response, sent me detailed pics of the car and helpful in making my decision. Their store is clean with very friendly staff. They made us fresh coffee and walked us through the purchasing process. Summer was very helpful as well as Zo. We purchased the car and warranty and felt it was a good car buying experience!

This is the best place in the world to sell a car. Robert sat me in a comfortable lounge area with…read moreTVs near the coffee bar while he isnpected my vehicle. Only took him about 10-15 minutes to come back with an offer and he beat ALL the other offers I had just as he promised he would. They paid me with Zelle and I was done! Seriously, if you hate dealerships and the games they play, like undercutting you on the value of your car then go here. They make it so easy and stress free.

From the owner: The best place to sell your car! We are the #1 buying center for AutoNation, the largest automotive…read moreretailer in the world! We pay top dollar for your car, and will beat any offer you have, guaranteed! Payment on the spot with a check or Zelle direct deposit!

Great communication and work done on time. Lots of hardworking guys here. I've had my rock rails…read moreand rear overland bumper installed here. Also have had my windshield replaced. Fair pricing and great turnaround time.

Had to have a bumper repaired. I have to say BB Auto offered a very competitive price and super…read morefast turnaround time. I called around and most shops were quoting at least a $100 more than what I was quoted at BB Auto. Very satisfied with the service and work!

These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

Place is a joke. Owner is a liar and a thief! Sold us a car as is, told us we could take it to our…read moremechanic and have it looked at. He lied. The car didn't last 6 months and it DIED! DO NOT SHOP HERE!!!!

If I could give this company zero stars, I surely would. Padela Motors LLC is a con-artist; DO NOT…read moreSHOP HERE! I purchased a Volkswagon Jetta from here less than three weeks ago and have had problems with it since I drove it off their crap lot. Within the first week of owning the vehicle, it had to be taken to Padela's recommended auto center so that the AC compressor could be replaced. It took them a whole week to repair this. After my car left that shop, it drove for two days before having to be towed to a different repair shop. I had to fork out $1000+ to have the fuel line, radiator, gas gauge, and brake sensor replaced. But the issues didn't stop there either! As of last week, my two babies and I had to sit out in 87 degree heat waiting for my car to be towed yet AGAIN to a repair shop due to the transmission being completely smoked. I was quoted $2500 to have this replaced. When I contacted the manager at Padela Motors, he wasn't the least bit concerned. He told me that I got what I paid for and that I could have my lawyer contact him but that he would not assist in any way with this. This company is a scam. Please, do not purchase any vehicles from this place. I now have to find a way to come up with MORE money to replace the transmission and hope that I don't get fired from my brand new job that I have already had to call into since I have no way of getting there. I am disgusted and sick to my stomach over this situation. This company took full advantage of me and does not plan to take any responsibility in this matter. It is so disheartening.

Update to my 18 month problem. Still have NOT REIMBURSED for the "WE OWE YOU " ticket they give at…read morepurchase. They owe us for a spare tire filler, a $450 key fob and programming. We have the WE OWE YOU slip, have given 7 copies of the receipts and still this owner wants US TO SUE him to get what is rightfully ours. DO NOT USE THIS COMPANY. They buy and repair WRECKED CARS then resell as NO ACCIDENTS. DO NOT DO IT, you will regret it!! DO NOT TRUST Will the Mgr or the owner. Especially the owner!

I don't recall having a smoother sales experience when purchasing a used vehicle…read moreMJ was easy going and knowledgeable We test drove the auto and were interested although the truck would be purchased by our son who would not be available until later that day They held the truck for him and we completed all the paperwork There were a couple of trim pieces missing MJ ordered the parts, their crew installed them the next morning and it was ready to go Will helped us with the financing and got us a good warranty What a relief to find kind, honest people when looking for an auto We would highly recommend Drive Nation

Adrian Wong is a top tier service advisor. He took the time to understand the situation and story…read more surrounding my vehicle's mechanical issues, secured a loaner within hours of closing time, and kept me updated with the progression of the diagnostics. Adrian is an honest and caring service advisor, like talking to a family member giving you truthful advice. Many thanks to Adrian!

Edited to add: I was told by a salesman at the place I did buy a bronco from that Jeff Haas can't…read moretake a check from navy fed because navy fed won't do business with them because they scammed NFCU's customers too many times. I've bought numerous cars with a pre approved check from NFCU with zero issues at several LEGITIMATE dealerships. This place isn't. Now I can't get them to stop emailing me no matter how many times I click unsubscribe. Scammers... I was ready to drive up and buy a bronco for $51,002 with 8k miles but something seemed off so I called and asked if there are any dealer required add on's or anything and Reyna put me on hold and went and checked with someone and came back and said yes, $2500 reconditioning fee is required. I told her I won't be buying this car then and hung up. A short time later I got a call from Todd who seemed like he called me by accident and I told him what happened and he said thats not accurate and sent me to Sam who sent me a price via email with an out the door price and I was happy about that. So I am on yelp reading these reviews and see how many people have the same misunderstanding and it gives me bad vibes. I then see someone's screenshot below showing the fees and at the top it says they don't take drafts from outside lenders. I find this odd so I email Sam and say I wanted to pay with a personal check for 20k and a NFCU pre approved loan check for 35k and he said they would only take an actual cashier's check. So basically they are forcing you to use their in-house financing with who knows what banks and who knows at what terms. These guys are definitely scammers and only looking to make a buck at every turn. I would stay far away from these guys.

Another great CarMax experience! This is our 6th CarMax family purchase and everything was as…read moregood as expected. We had the vehicle shipped (from a further distance than usual), and had a bit of a delay. The trade in offer expired during that time but CarMax honored the original (higher) offer. Diego Orozco was very professional and followed up promptly when we had post purchase questions. Next time I need a vehicle, I will definitely be looking to CarMax for my car!

I will never do business here again. These people do not fix any issues with your car under the 30…read moreor 90 day warranty. Even if the issue was discovered the day after you drove the car off the lot. I'll go to an actual dealership and shop their used cars next time I'm in the market to buy. Even if I paid more for the same make and model, I have no doubt it will save me money in the short AND long run.

This dealership's sales practices and service department are easily the worst I've ever…read moreencountered. You definitely want to read this whole thing before even considering doing business with them. The pricing is a scam, because there's mandatory dealer add-ons that you cannot buy the car without, coming out to around $2000+ dollars (ceramic coating, tints, lo-jack, etc). They also stated that all the maintenance was completed prior to sale, which was a lie (more on that later). Upon inspection of the car (2020 Alfa Romeo Guilia), we noticed there were poorly touched up scratches in the paint, the front parking sensor was dangling, and the hood latch release from inside the car was completely broken; the salesperson stated those would be fixed after the purchase. Prior to purchase we made sure that the dealer annotated all of those details, to include doing a full buffing of the paint prior to doing the ceramic coating. We were told after the fact to schedule an appointment to bring the car in. 3 days after buying the car, the engine oil maintenance light came on (meaning the fluids were not changed, as we were told). We scheduled an appointment to bring the car in and after leaving it with them for about a week to fix the hood latch, the oil change, the ceramic coating and the front sensor. After coming back to pick it up, none of the items were fixed. We fought for a loaner car and ended up leaving the car another week until we were called and told everything was done. Turns out the hood latch wasn't installed properly, and the car wasn't even polished and ceramic coated all (as promised in writing, easily identifiable by the swirl marks and the Texas Auto Sticker that was supposed to be removed). In summary, you're obligated to pay dealer add-ons that don't get done, the service department is terrible, and all they care about is selling cars and forgetting about their customers after. If I could go back in time and never set my eyes upon the abhorrent sight of a dealership, I would. Shame I can't give 0 stars.

BUYERS BE WARE!!This is the worst experience ever! Do not deal with this dealership…read more This is supposed to be an online shopping dealer and they are truly a typical lie to get you in the door used car lot!! I live in San Antonio and I did the trade appraisal online and Patrick Anderson communicated with me and I asked him to be transparent and not play any games with me being that I am not a local and had to travel 3.5 hours to be in person. Patrick told me I need to come in person so they can see my trade in. I asked what about the online appraisal and he said I should get close to what the online appraisal was. We set up an appointment for me to come in person, As I was on my way about an hour in route, Patrick called me and asked could I go to Car Max and get an appraisal because they are affiliated with CarMax and would honor my bid and I told him no because I'm already in route and did not have enough time to veer off and do that also. When I get there Patrick is magically busy with 3 customers knowing we had an appointment and sets me up to work with someone else. Everything that Patrick told me was a lie to get me in the door. The lady he paired me with told me they appraised my vehicle for 20k!!! I was very upset and asked to speak to a sales manager. Christian Karamitsos, whom is A very incompetent source for authority, disrespectful, very unprofessional (possibly racist because of the immediate attitude he presented as soon as we met) I was speaking calmly about the information that Patrick mislead me with and Christian began to interrupt me while I was explaining my grievance and when I showed him the screenshot of the Texas Auto value for my trade in, this idiot blatantly told me "I see what you're trying to do but it's not going to work here you can leave!" Unbelieveable! All I was trying to do was purchase a car with a smooth, hassle free, transparent process. This company is falsely advertising OUR BEST OFFER on your vehicle trade in. When I input my vehicle information on clean value it gave me a value of $27,100. On average condition, 24,625. I screenshotted this info, not knowing until today that I was sent a separate email showing a value range of $19,700-24,625!! The manager Christian was so incompetent and racist that he could not even convey to me in a professional, respectful manner that I was sent a separate email with a range. Instead he accused me of trying to do what this dealership had done to me was lie! Christian could not even justify why he low balled my trade in to $20k from the online value. PATHETIC!!

I am not sure why the negative reviews.... I had awesome customer service from the time I entered…read morethe front door till I left. I went to look at a Mojave Jeep for 46,000 . Found a rubicon x top of line. I wanted that one . So we worked some number with my trade in vehicle. Jonski and John went above and beyond I got what I wanted the price and payment;) I Will be doing business again .

I brought my RAM to this RAM dealer on 8/3/26 running with only a Check Engine light. Over the next…read moremonth, they gave me one diagnosis after another: EGR cooler, throttle body valve, wiring harness, and finally the DPF/catalytic converter--an estimated $3,400. I had to find and provide links for the original replacement parts myself because they couldn't locate them. They changed the oil, yet the truck showed 85% oil life when I picked it up, and my full diesel tank was suddenly empty. They never properly repaired the truck, so I had to pay for a tow. After 1.5 months, my RAM still doesn't run. This is the dealer where I bought the truck and the ONLY place I've ever taken it. Extremely disappointing and unacceptable service. Think twice before trusting your RAM to this dealer.