Looking for a truck. Patrick was very helpful and honest. Great place and experience.read more

I only gave 5 stars because that's all they have! I'm not…read moregoing to sugar coat it, I was not wanting to deal with a sales man, or all the dealership bs. Trying to nickel and dime me to death. And I came prepared to be the difficult customer. Then Glenn came out , who looked me in the eye, and came straight out and wanted to know what I was looking for. I explained I was looking for an 05 Tahoe I found on Cars.com. Which at the time I showed up, he was dealing with auto wholesalers and other business issues. Cliff didn't give me a line of being busy or passing me to an associate....Happily he went and got the keys and started it for me. ( I got to watch the exhaust for smoke and listen for problems) sounded good, "let's go for a ride" was the next thing said. And down the road we went, pretty decent 10mile run, which we discussed what I was trying to do and how I was planning to pay. All good- seemed to be the order of the day with Glenn. Returning back to the lot, he explained there was a Gig list from the mechanics and would be back, leaving me alone for 20-30 mins while I could check out underneath, inside and the engine bay. Satisfied Glenn meets me and shows me the list, and shows me a price which allowed me to make a good and quick decision on the purchase. We filled out paperwork and put a plate on in the Tahoe, total time about 3 hours, most of the waiting was the document people at the "real" dealership. Bottom line The Clearance center is not going to have a 1 owner 20 mile cherry ride, it's cars that need a little love but still have a lot of life. Glenn set me at ease, gave me trust and earned mine, didn't push the hard sale, and made me feel like and in the end everyone was happy.

Over charged and refuse to answer phone calls about it. I would never go there again.read more

I will start with the good. The young lady at the service desk, blonde hair, well done tattoos on…read moreleft arm, and the two cashier ladies were awesome. Very friendly, very nice, and very helpful. Now the bad. I took my avalanche in because of an airbag recall, however, I was having issues with the stabiltrac, the #1 cylinder was miss firing. So I replaced all the coils, wires, and spark plugs yet the issue remained. To give context as to why I went to the dealership, years ago I bought a Nissan pathfinder that was over heating. I changed out everything possible and still the same issue even after taking it to two mechanics. No idea what the issue was. Took it to Nissan in Winchester and Nissans have a heater switch that is more or less specific to Nissans. Only a Nissan mechanic would know about this issue. So it was finally fixed. So I took my avalanche to Malloy because I thought maybe they had a better way of determining the issue. The way I had to park my truck there was at an odd angle due to the parking lot being full, this matters later. I asked them to do a diagnostic on the truck for 180 bucks. What I was told a day later was that the #1 cylinder was bad, they would have to break it down to see what the issue was which would be expensive and they took an oil sample and found metal shards in the oil. When I came back to pick up the truck I noticed it was on the exact same position, the dirt on the hood was the same as when I left it, and there was no way someone got an oil sample, I crawled under the truck to look and there was zero fresh oil and the plug had not been touched. So I paid 180 bucks for what AutoZone does for free. Their solution was a 12k engine replacement. I cannot prove they did nothing, but I could see that they only hooked up the diagnostics device to the interior port and that's all. I would never take a vehicle to this place for work nor would I buy anything from them. Finally, all cylinders began to fire properly, the issue is with the computer. And they never even mention that.

I had pre-approved financing and found the 2011 Toyota RAV4 through Truecars. Nic is a wonderful…read moreperson and honored the listing price, which had just been reduced. He is familiar with Navy Federal Credit Union's paperwork. He bought my very old trade-in for cash, found fee reductions, and transferred my existing tags to the new vehicle. I only paid less than $200.00 out of pocket. I have had zero issues with my vehicle. I would do business with him again, and would recommend him to other people.

Had a smooth transaction with HoneyCar. Everything went as agreed and finished the deal quickly. I…read morewould do business with them again.

I received a lowball offer from Jennifer at this dealership, and I was very disappointed by the…read morelack of professionalism shown by the establishment. For context, I was selling my 2024 Porsche Cayenne Sport that I purchased brand new for $135,000 plus tax. I was seeking a fair market value based on current listings. Carvana offered me $91,000, while the dealership only offered $80,000-$85,000. I would strongly caution others to be careful when trading in or selling a vehicle here.

Take care of yourself because they won't. Sold my trade with the old tag on. Did not follow up on…read morethe change of registration. Did not bother to call with the new tag on my 40k purchase. Don't trust this dealership to take care of you.

I had a recall on a used Subaru that I bought somewhere else (not at a Subaru dealer). I called CMA…read moreSubaru to have the work done, and I have never been so happy with a service department. They were able to schedule the work as soon as the next day, and were extremely friendly and easy to work with over the phone. I was texted a reminder prior to my appointment. When I arrived to drop the car off they directed me into their drive-through service area for a valet type drop off - no worrying about finding a spot to leave my car. Amy was friendly and efficient while checking me in, and made sure I didn't need a loaner. The work was begun on time, and they even checked for any other recalls. When they were finished Chuck Mason called and explained all the work that was done. Picking the car up was just as fast and organized. I'm pretty sure they even washed the car. It sure looked cleaner than before. So far the air conditioner they repaired is working well, and I would recommend the service department at CMA Subaru to anyone.

Everyone dreads buying cars, the hassle, the lies, the salesman, the finance guy, the manager, etc…read more I am happy to tell you, NOT here! Run by two of the nicest gentleman I have met, and that is it, they do it all from the time you walk in the door till they hand you the keys, you dont deal with anyone else. No pressure, no haggling, no lies. They let me take the vehicle I was interested in to my mechanic to check out. I would definitely recommend checking them out, especially if you are tired of the old way dealerships "do business"

I found a great deal on a used Hyundai Accent at Bingo Motors. I was very impressed with the buying…read moreexperience. It was quick, they explained everything, they gave me ample time to test drive, and the paper work process was very transparent. I felt very comfortable doing business with them. Two days after driving the car off the lot, the car wouldn't start. I got it towed and found out it had a blown head gasket! I was shocked and very concerned this would end up as one of those nightmare stories about used car dealers. I had bought the car as is, so while I couldn't expect them to do anything I felt like I had been wronged. After explaining the situation to Khaled at Bingo Motors, he assured me that this was not who they are as a company. He then took the car back and dumped $3000 worth of repair into the vehicle to remedy the engine. He didn't charge me an additional dime. I was blown away by their professionalism and integrity! I've had the car now for several weeks and it drives perfect. I would definitely do business with them again.

I took my vehicle into the dealership for a recall issue. At first it was a very nice experience…read morecame back a couple of days later to pick up my vehicle and luckily, I had another vehicle because they couldn't find a loaner for me to use. When I went to pick up my Vehicle I was told all work was completed and I was good to go. I drove home that night with no Problem. I live about 40 miles one way from my job. This is important. Because the next day which was a Friday I went to work at my normal time without issue but when I got back into Winchester where I live that evening... My vehicle started making a loud noise and cut off in the middle of traffic which could have been an accident but luckily there was no accident. When I called the dealership back again the interaction was very pleasant they asked me to have the vehicle towed into the dealership and if I remember correctly they paid for the tow. Now this is where it gets bad. upon them looking into my car they couldnt figure out what was wrong with it. I was then asked to pay to have the motor broken down to see where the issue was coming from and I would be reimbursed from the warranty company... I did so as I stated before I had no issues before now. Again there was no loner car for me to borrow and the following day I was asked to bring in receipts of all oil changes I have had done to the car since I had it. I am a creature of habit so I go to the same places most of the time for my maintenance so it wasnt that hard to find the informaition needed. But there was a gap in the middle of the time that i had my car... Meaning these arent exact numbers but i had receipts from 40k mile to 85k mile then there was a gap i then had receipts from 92k to 107k miles. In reality i think it was a 4k gap honestly but just for the sake of this review these are the numbers I had and again THERE WAS NO ISSUE WITH THE CAR IT ONLY WENT IN FOR A RECALL ISSUE. jUST TO EMPHASIZE. I was later then told the car didn't have oil in it and i could have the engine replaced and what I would need to pay to have that done. Now remember they took the motor apart to fix the recall issue and put it back together... but apparently didnt put oil in it when i got it back so i then the next day drove almost 100 miles for the engine to seize on me for there being no oil in the engine... and thats where the left it... told me i can come and pick up my vehicle and i only had so may days before i would be charged a storage fee for it being left there... I havent been back since!!

We are very satisfied with the service that Jeff Garber provided for us today. We had our…read moreappointment set in advance, and when we arrived, Jeff had the vehicle ready for us to test drive. Once we sat down and agreed on the price, paperwork was done in a timely manner and Jeff personally took our vehicle to get it all ready for us to take home. Communication was top notch and the whole experience was smooth and memorable. Thank you for taking care of us, Jeff!

Malloy was as straight talking as it gets with transparency and car purchasing. I saw the vin of…read morecar I wanted online, did my communication via email. Came in on schedule time to pick up and purchase my car. When I was there, there was a lot of steps of waiting, but the people at this location were very thoughtful and country hospitality - offering various beverages throughout the process, offering nice conversations, balloons to the child with us, and thanking us for choosing Malloy. I would recommend making the drive to work with employees here and I plan too whenever the opportunity arises that our family would need a vehicle again. Will definitely be telling our friends and family to shop this dealership.

We brought our car to Malloy for an oil change and tire rotation, which is on our prepaid service…read moreplan with Toyota. I don't know if it was because we are old, or that our car had PA plates, or both... but we got taken big time. We were told by the technician that our brakes were shot, totally rusted out with no pads, when a month ago the service department at Toyota of Scranton (who we have been going to for decades and who have earned our complete trust) told me our brakes were like new. We passed on the brake job. Then he showed us a picture of a furniture tack that appeared to be the size of a quarter that was impaled in our tire at the edge where the tread meets the sidewall. He said it was actually in the sidewall and could not be repaired. We stupidly accepted his explanation and the angle of his picture instead of asking to actually see the tire. We purchased a new tire at the tune of $312 because we were embarking on a six hour trip the following day. We asked the technician to put the damaged tire in the hatchback. When we paid and retrieved our car, we flipped the hatchback and saw that the tack, which looked enormous in his picture, was actually less than the size of a dime and was actually in the side of the substantial tread (being a new and high-end tire to begin with) and was in maybe an eighth of an inch at best! This was not even something that needed to be repaired. It was not worth it to us to go in and argue about this, but you can be sure that we will never set foot in this rip-off dealership again. The kicker is, that while the tire was being replaced, we were on the lot with one of their salesmen looking to buy a 2026 Highlander Hybrid Platinum for approximately $58k. Yeah... we'll go to WV to buy that.

Sold our older Honda Pilot here. Quick, easy, and fully in line with their online offer. Payton…read morewas personable and easy to deal with.

Don't ever go here the worst customer we experience I have ever had being a salesman for 40 years…read moremy self so I know how to talk and treat people I would never ever ever buy anything from this terrible place I visited 7 car dealers yesterday trying to buy a vehicle and this place was the worst by far. Bad customer service, sales people have no knowledge of how to treat customers , sales reps just don't care, bad knowledge of what was in stock, would not show me the car I was interested due to someone had an appointment to look at it latter I said did they give deposit they said no then why would they not want to show it to me I might have bought it. After being there for only 20 minutes i had to leave and I told myself I would never visit any Carmax dealer ever this was my first visit to Car max and this will be the last. After I left I went to Front Royal Ford and got the car I wanted this is my is the 15 th vehicle I bought and if you want an excellent customer experience please go to Front Royal Ford and never buy anything from terrible car dealers that I visited yesterday