I took my Hyundai Palisade in to have the front windows and windshield tinted. Austin and his…read morecoworker were friendly, and I believe he gave me a fair price. With no old tint to remove, the installation was quick, and I was back on the road in about an hour. I didn't inspect it thoroughly before leaving--something I'll do next time--and later that day noticed a crease in the upper corner of the passenger-side windshield tint. I contacted Austin, sent a picture, and he apologized and told me to bring it back. Since I wouldn't be in Wilmington for two weeks, he assured me they would fix it when I returned. When I came back, they remembered me and my car and addressed the issue without hassle. They replaced the windshield tint, and it now looks great. I'm very pleased with the results and appreciate that they stood behind their work. I would definitely recommend them.

I won! I won! I…read morewas so excited when I received the call letting me know I won the Black Optix Tint Giveaway! Phenomenal team. I received top quality workmanship, and professionalism from Mac and Kyle. Mac also did a great job outlining care details to me and it seemed they had my car done in no time! I absolutely love the way my car looks and feels, now. Thanks guys for making me a cool kid!

Contacted them by phone said they were mobile mechanic. I told them what I needed done and they…read moresaid they could do it contact them the next day in the afternoon. Well the next day came I contacted them they said they would be there. They never showed up never communicated anything, have called multiple times nothing.

I had purchase new speakers for my son's car for his birthday during the Covid shut down…read more I really didn't think finding a quality installation would be hard. But after numerous phone calls not returned and one out of lone propose, I found David on Google. He answered, gave me a price and we booked to have the installation done the following week. The crew was professional and prompt. Did an excellent job and at an excellent price. The bonus was they came to us at no additional charge! My son is extremely happy with his new system. Maybe not the neighborhood so muchThank you David and team. Kari A

Went today to get a new radio put in my Cadillac SRX and they done a great job. Staff was courteous…read moreand friendly. Service was fast and efficient and the price was great highly recommend.

Don't let a child run your business. I took my car in this morning at 9:30. I brought my own…read moreequipment for them to install and although it was my fault for ordering the wrong part, they neglected to tell me until I had a $200 bill. How did this start? I walked in half hour after opening and the employee walks from the back like he just woke up. I explained I had the premium sound in the car and gave him the equipment with a list of all the items in the box. Feeling very dismissed because he was the pro I decided to leave it for them to do the job. If they are the pros why wouldn't they have informed me before I accumulated a bill. Ok fine my mistake for leaving the car. It should have ended there with me being upset at myself. But nope. After arguing with the employee and being talked over the whole time I paid and left. On the way home I found blemishes that were not there and a half reinstalled original system. The stereo now sticks out 1.4 of an inch from factory flush and I have scratches on interior pieces. So for a $200 bill for nothing I have to find non existent interior trim for a 15 year old sports car. The only thing stopping me from taking back to fix what I paid for is fear of more damage to the car. I highly DO NOT recommend taking anything to them. Completely unprofessional, a total Waste of my time and my money. If the owner reads this my advice from one local business owner to another? Hire someone other then a kid to run your business. You know what they say? Getting one good review is impossible but getting a lot of bad reviews is easy. I left feeling taken advantage of by this company and intend to let everyone I know and my own clients know to NEVER use this company.

I had a very pleasant experience at Soundtronics today. Doug and Joe were very friendly and…read morehelpful. They took time to explain and show me how my new system worked. They were very professional, polite and patient. Thanks a bunch for your kindness and service.

Answered all my questions about installing a camera in my car. Highly recommended by multiple auto…read moredealers. Excellent.

I had a problem with my sunroof on my Ford edge. Originally, I had taken it to Capitalford here in…read moreWilmington. The service people checked it out and were unable or unwilling to fix it. They recommended us to go to DES of Wilmington for repair. The service and people were kind and considerate they found the problem told us how the entire mechanism needed replacing. We opted to have the window shut and sealed. The service man we talked to Erroll Chisholm was straightforward with us very helpful and knowledgeable about the vehicle and process. Would recommend their service.

I have had numerous things done to my sprinter van and they always do a great job. I had a roof…read moretrack gasket wear out prematurely and start leaking (no fault on them) and they replaced it at no cost and it was an all day job. I've also had them do remote start and leather install on other vehicles and they turned out great. I feel like their prices are inline with the quality of work! Very pleased

This family has tinted my windows for more than 10 years. Bryan has also installed a couple remote…read morestarts for me. Always a positive experience. Never had a problem but I know if i did they would make it right.

Got a car alarm installed here. Great customer service, fair prices. They installed it really quick…read moreand it works great.