They were closing and I told them I would be back the next day to purchase a car after work. They…read moresaid they would put it through mechanical inspection while I worked then texted me the next day at noon telling me they sold the car. Liars!

Background : I have a 2012 Cadillac CTS with 109k miles on it. It was originally bought new in…read moreNashville. Story: I brought in my Cadillac to get a leak looked at after firestone noted a oil leak on my car during an oil filter change. I scheduled a time and got Mclaughlin Cadillac to do the assessment of where my oil leak is coming from. Mclaughlin Cadillac diagnosed it as coming from my steering gear, oil pan and the oil filter adapter housing. Their team recommended that I repair the oil filter adapter housing and monitor the other leaks. I scheduled the repair based on their recommendation. They completed the repair and I got my car back. It cost approximately 900 USD with the initial assesssment. Upon the first initial return, I noted that the leaking was much worse than when I had originally given it to them. They agreed to have me bring the car back in and assess the problem and see what was causing it. McLaughlin Cadillac scheduled me to bring my car back on 7 MAR 24. Mclaughlin Cadillac had my car from 7 MAR 24 to 27 MAR 24. I was told they identified a manufacturing defect with one of the gaskets, they replaced it and gave it back to me. They said they drove the car and ran it idled for 45 minutes and said there was no leak. Upon returning home on 27 MAR, I checked to see if there was a leak. Yes, there was still a leak. I called McLaughlin and brought it back to them the very next day. They put my car up on the rack and said the leak was now coming from my front cover, steering gear, oil pan, rear main, different cooler lines and possibly a valve cover. It's odd that there was now a leak from many different locations not originally identified when they put dye in the engine to see where the leaks were coming from. I asked for a quote for all of this and when they could get me in for repair. They said best case was mid to end of April. Upon coming back with the list of issues, I was told that the manager of Mclaughlin Cadillac would be declining to do the work on the car because my 2012 is "too old" and "things would keep breaking" and that Cadillac recently released a new policy that prevented them from doing large jobs on Cadillacs older than 2017. This is highly unusual and fairly suspect, it doesn't appear they know what the root cause of the leaks are in the first place. It also speaks poorly to the cadillac brand as when services are most necessary, cadillac will stop working on your car entirely based on their "new" policy. The repair that originally took one day, the second go around took them 3 or so weeks and now they won't even touch the vehicle leading me to believe they caused more issues they now don't want to fix. Steer clear of Mclaughlin, questionable business practices, ultra slow service - which seems low quality. You will likely have issues with whatever service you recieve from them. Additional Information: The owner has previously replied to this review in other venues stating that we "mutually agreed" that I would seek repairs elsewhere. This is untrue, as I was never given the option despite my willingness to pay for the "identified" repairs. Their manager, according to Sam at their dealership, said they would not service my Cadillac.

Never again. Dont waste your time or money here. They either…read morehave no idea what they are doing or simply didn't want to do their job. Took 2 weeks for them to even look at the car and then claimed the engine was locked up and it needed a new engine. We knew that was a lie since the engine turned over. Took it to a place in Bettendorf and 2 days and a new fuel pump later, its back running. If you didn't want to do your job you shoulda just said so.

Traveling from Indiana and breaking down in Iowa was a rough experience. Todd and his crew made me…read morefeel right at home. The hospitality I received was top notch. My water pump had failed and I was freezing cold, Todd even made me a hot cup of coffee to help me warm up. When I left his shop I still had 250 miles to travel. I made the trip with no further issues. Thanks for making a rough experience as smooth as possible guys! Joe Evans

It may not be the norm to review a used auto parts business, but these guys warranted one. Jeff and…read morethe staff were some of the nicest, friendliest, knowledgeable and honest people I've had the pleasure to do business with. I recommend to anyone looking for used auto parts, go see them first!

Recently had my vehicle serviced by moline transmission. This all started when I had called them…read moreand wanted to get information on replacing a slave cylinder on my vehicle. I would provide the parts and everything needed to install on the vehicle. I was quoted 7hours since the transmission needed to be removed to install a new slave cylinder. I called on October 27th and they stated they had about a week worth of work to complete before they would be able to pick up additional jobs. I had no problem with this as I decided to make the appointment for November 13th (17days from appointment call). Time comes to have my vehicle towed and it's dropped off early morning Monday November 13th. I figured I'd give them time and let them work to complete the job. Friday November 17th comes and I hadn't heard anything from them so I call and receive an update. Moline transmission stated they had a couple call ins during the week and they hadn't touched my car. Not a horrible issue but I figured they had plenty of time to finish. I understand things happen. Following week of November 20th, they begin the work. Once again I figure 7hrs at a leisure pace the job should be done right in time for me to have the car before Thursday thanksgiving. I decide to call on Wednesday afternoon and ask for an update. Moline transmission stated they're tidying everything up and they're doing their best to have it done by close of business day 5pm as they are closed for thanksgiving. 5pm comes around and I never hear anything. At this point I figure I'll go to the shop on Friday to see what the delay is. I go to shop Friday morning and they have a sign saying they are closed both Thursday and Friday as well as the weekend as they only work Monday-Friday. At this point I'm disappointed, I believed I could have a reputable shop complete the work in a timely manner as I would have believed they had sufficient time. (Let it be noted there was a hiccup in parts provided yet that was quickly resolved in less than 1hr) I was told because of this they needed to move on to another vehicle and put my car on hold. Monday November 27th I call again for an update and they once again state they're still working on the car and should have it done today. More time passes on and no call. Finally, Wednesday November 29th I am frustrated because I haven't received my car , I was told 2 times on separate days they should have the car done by end of business but yet they continued to work on it. The update for today was they are letting it sit as it has been bled and will be test driven later in the day to ensure the work was done properly. The car had been sitting at the shop since November 13th and the job was finally completed November 29th. I had my car in storage and placed the vehicle back on full coverage insurance because it was going to be driven publicly again. Due to the excessive length of time it was being worked on I felt as if I needed to place the vehicle back on storage insurance as it seemed that's what I was paying for. I gave moline transmission a 17day notice of my car being dropped off. They had the car for 16/17 days from drop off. The job was quoted 7hrs, moline transmission stated they worked on the car much longer than 7hrs and the job wasn't going the way they would have liked but only were going to charge me the 7hrs. I believe they understood this isn't the service they want to provide. In the end the job itself was completed well as my car returned to proper function. The timeliness to complete my car was very poor. If you are able to be without your car for over half a month then they'll work with you. If you have a timeline seek other options. This was my experience and I understand others have better/worse experiences.

Had them do transmission in classic car. Excellent results. They had some used parts no one else in…read moreQC would have had. Two year warranty is very bold in a 30 year old car. Definitely will use them again.

What an awesome experience today at STS. Bought a new to me truck and came in for tire…read moreinstallation. They pointed out an issue that regrettably required new rims, nothing anyone wants to hear when you just bought a truck but they took care of me gave me the best discount they could. Couldn't even find the price they gave me better online and that's saying something. They answered lots on ancillary questions and pricing on everything is competitive to other local businesses offering similar services. They have just about everything a lifted truck owner could want. Lots of Jeep stuff too! If you're in the market for truck or Jeep accessories give these guys a look

Incredibly disappointed with customer relations. After improperly installing my front coil overs, I…read morereached out approximately 3 weeks later, they wanted to charge me the entire amount again ($500+) in order to get them adjusted. I thought it was a good shop at the time but I absolutely will not be returning.

I was a first time car buyer and the staff at Turpin Motors went above and beyond to ensure that I…read moreleft with the car I came in for. Marie helped me every step of the way and every time we hit a roadblock she was ready to pivot and try something else. I couldn't have had a better experience thanks to Marie and everyone at this establishment. I highly recommend Turpin Motors check them out you won't be disappointed!

Turpin Motors looked at my car and serviced it without an appointment. They literally took me as a…read morewalk in, and fixed my car the same day with no wait other than the time they took. They were very knowledgeable, professional, kind, and helpful when I was out of town with my "check engine" light on. I highly recommend this business; top notch!!! Geneseo is lucky to have them!!!!

I needed a prepurchase check on a car I planned to buy. They checked everything and also took…read morepictures. I was very impressed. They made a list of repairs that I might need and the cost. No pressure. I did get one repair done, they did it the same day. Very courteous and I would highly recommend them. They also offered loaner cars or rides.

Because I exclusively and repeatedly take my vehicles to Dale's, I have had many 5-star…read moreexperiences. If you are wanting auto care that you can trust, enjoy, and feel safe with, call !

I have had only great interactions with Blaser. Extremely knowledgeable and helpful. If they don't…read morehave it NOS, they know all about it. Fast service and easy to talk to. Both of the people that I've worked with there have been willing to take the time to discuss my project. I cannot speak highly enough. If its AMC, they know about it, have it, or know where to get it.

Blasers is the only place with the largest selection of NOS parts for AMC vehicles and have very…read morecompetitive prices. Lots of hard to find parts and a friendly staff make this a great place to shop for AMC vehicle parts. Mr. Blaser is extremely knowledgable of AMC vehicles and has never been too busy to help a customer try to diagnose a problem and find the right parts.