Silvia and louey did a amazing work on my car very friendly and awesome customer service

After eating lunch, I noticed a sign across the street for a $7 express car wash plus free vacuum. I really just needed the vacuum but nothing wrong with a car wash. I decided to stop by. It was a Monday afternoon around 3:25pm. They have 4 options: -Bronze ($7): PRE-SOAK PENETRATING SPRAY, SPA FOAM CLEANER, SPA SOFI CLOTH TUNNEL WASH, SPOT FRE RINSE, IN-TUNNEL WHEEL CLEANER -Silver ($10): INCLUDES BRONZE EXTERIOR PLUS: FOAM POLISH WAX, TRIPLE COAT FOAM WAX, TIRE SHINE, UNDERBODY RINSE w/ RUST INHIBITOR -Gold ($14): Silver plus Rain-X -Platinum ($18): INCLUDES ALL EXTERIOR WASH PACKAGES PLUS: SPA CARNAUBA WAX (FORMS PROTECTIVE BARRIER LEAVING A DURABLE SHINE & LASTING PROTECTION) I got the silver for $10. I didn't care about the other stuff. While paying, they offered glass cleaner and clothes for an additional $3. I really like how they have a huge mirror to help guide your tires to go in the car wash. Also, the attendance really took the time to pre rinse the windows and car use the brush. This makes me rethink the membership I have back home in NC. I may need to cancel and find a new one. I saw signs saying no loud music, which is understandable. They have a floor mat cleaner that was broken. They have another sign saying to limit vacuum use to 8 minutes or less during peak times. There was only a few cars present. It wasn't very busy at all during my visit. After the car wash, the front fender/grill on my car was still dirty. However, I can say that's typically the case with most Drive Thru car washes. I will add that I occasionally get my car professional washed. It may be time to get it done again. However, for this car wash, it wasn't bad. I would return. No real complaints from me! read more

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I'm very upset with this car wash. I took my new car here to get washed, first time it's gone through a car wash. Once I got home I realized that the car wash left these spots all over my car. I have been standing outside for over 10 minutes trying to get all of them off but they're EVERYWHERE!! They come off but then they leave almost like a rust ring on the paint which then has to be cleaned off. I've never had this happen before at any car wash. Absolutely ridiculous!! read more

Car Spa - Car Wash Near Me - Virginia Beach, Virginia

I used to come here all the time, but started to go to green clean car wash. Went to CarSpa for the first time in almost a year and this place went DOWN HILL. The car specialist decided to have headphones in while on the track and the other car care specialist was on his phone. One specialist was standing at the kiosk, actually doing his job. There was THREE, yes three, ladders in the tunnel when I went through. The vacuums barely even work and I went to two different ones. I've known many people that have worked at this car wash and I know how it should be operated. Again, this place went DOWN HILL and I don't recommend anyone coming to this establishment. If you want to support CarSpa go to the one on Holland Rd. This place is just sad. read more

Car Spa - Car Wash Near Me - Virginia Beach, Virginia

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Michael did an excellent job!!!! Weather is freezing but didn't compromise his service read more

Basic car wash is now $5 instead of $7. As many other shops have unlimited Carspa also has o e price per month and offers unlimited washes. I would get the basic service but it's unclear what more you really get for the gold and more expensive package. They mention rain x and wheel shine and wax but how this is applied to your car by a machine is dubious. I can't tell the difference between the $20 car wash and the $5 wash. The only way to apply these products correctly is by hand so I would save my money and buy the wax and do it correctly. How you can wax a soaking wet car is not clear to me. The end result isn't bad. My tires and rims were still dirty but over all it wasn't bad. No rags but I bring my own. Vacuums are weak compared to other establishments. They do power wash your tires on. The way in the wash and apply some kind of pre treatment which is nice. read more

Jovan provided excellent service during my visit to Car Spa! He was professional, friendly, and made sure everything was handled with care. My car looked and felt amazing afterward. I truly appreciated his attention to detail and warm attitude--thank you, Jovan, for making the experience smooth and pleasant! read more

The manager Dennis was awesome he helped me at the kiosk and I told him I have a lot of bugs on my front bumper, and he personally scrubbed my truck down before I went through the wash and when I came out I had a fresh new truck that didn't look like it just came from a road trip. I really appreciate the wonderful service I've received from Dennis B. read more

An update years in the making from a very loyal customer of Car Spa. I average a couple of visits a month and have been extremely satisfied with a quality wash at a reasonable price. The lot is usually tidy. It's extremely hard to maintain near the highway. Not to mention a lot of foot traffic that litters, just like I saw right in front of me pulling in. A recent visit showed their commitment to quality control. My son's car had been sitting in our drive for a week not driven and got tore up with over 25 bird droppings as it sit under a tree. I purchased the $14 wash which includes Rainx. They have a wash above for $18, but I have found the $14 a great value that gets the job done. Tipping is optional, I usually do $1 or $2 because there is labor involved in a great prep. After the car came out it looked so much better, but it needed more attention to the top that still had bird poop residue. The manager said he would run it through again and instructed the staff to focus with brushes on the top. After exiting and looking it over it was all gone. The free vacuums are always a highlight with super suction. Nearby trash cans are available at each station to discard items from the car and they were within their boundaries. They offer two vacuum machines for car mats that do a phenomenal job. A side not there are two locations, but this store is better. Keep in mind there is an unlimited monthly wash option. I will continue to come back to the North Hampton Car Spa as a regular. read more

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Seven bucks for a pretty good ride through the automatic wash followed by unlimited vacuums. Easy, easy! Yeah, $7 is a bit much for a basic wash when there are others that are less expensive but I feel that this was a good, quality wash from top to bottom. Yes, they even got the baked on crap off the roof of my car! I am pleased with the results! [Review 11873 overall, 1655 of 2019.] read more

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This place is amazing to get your car washed. You choose what kind of "wash" you want for your car and pay before you enter . Then once your done you can vacuum the car in your own space. If you choose the $21 wash you get a rag, car scents and something for glass cleaner. They also have clean bathrooms here if you need to use one. Overall, I would say this place is everything I needed to get my car cleaned. read more

I love this car wash, it's super convenient and Michael Green is always helpful and goes above and beyond when I'm there

Dennis B offered to clean up the tires and rims after the wash. fantastic touch! this solidifies why this is my preferred car wash

Michael did a great job today. Very kind and helpful.v I am glad we can still get a Single Wash at a decent price! Thanks

Smooth transaction at kiosk, great mirror to help aim your tires, and pre-scrub team member was very thorough.

The service was awesome. Matt was very accommodating and professional. Don't let him go. I may need to hire him. Thanks,Matt!

Great car wash, nice and friendly people working. The car wash has all the necessities to do a thorough wash. Great place.

12 dollars was not worth what I got. My car was not actually washed all the way the water smelled like garbage, there was still soap on my car after I got out, there was multiple employees on there phones or had headphone in while working I felt it was very unprofessional read more

Great value; self service car wash - exterior only wash is REALLY only $5 and includes a free unlimited vacuum! Upgrades available - like add undercarriage, tires and wax for just a few bucks. I do that every other time to save $$$. Even my wife loves this place! read more

Extremely dissatisfied with the level of service rendered. Front bumper still covered in bugs, non-existent tire shine, at this point I'm doubtful anything actually came clean on my car. No managers around to speak to, just one poor guy working the prep line by himself. Obviously teamwork went down the drain when myself and others left Prepwork used to be the staple of this location, seems to have gone downhill fast. Won't be coming back, advise others to seek better service. read more

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Different levels of car washes to choose from and the option to sign up for a monthly plan, free vacuums to use after your wash that are well kept and have great suction, plus they pre-rinse your car before driving through the car wash. Before they pre wash my car I like to thank them for being out there, don't forget to show your appreciation. The employees there are very nice, helpful, and there whether it's 100 or 30 degrees outside. read more

One star for free vacuums, another for the efficiency and price. That's where it ends. After paying ($7) and the arm not raising for me to move forward, I had to get out and get someone's attention, show my paid receipt and wait as he figured out how to fix the arm. They have a number listed but its just an automated recording and not a lot of employees available to make rounds and check the status of things. As you position your car to enter the carwash, an employee or two will wet brush your car with soapy water to remove any heavy residue before the wash begins. Overhead mirrors are in place to guide you to correctly position your wheels onto the tract. This is an external carwash and no detailing is available here. The wash was subpar and it was only good for rinsing the pollen off of my car. The vacuums worked as they should and you have a time limit when there are a lot of other customers (8 mins). If no one is waiting you can vacuum until the sun sets or they ask you to leave. If you so choose, they offer monthly plans that are affordable. However, I caution if the wash is mediocre you may ponder about returning or buying a membership. read more

This was the best car wash I have had ever at a drive-through. I was totally impressed. The was friendly, professional, efficient, responsive, and acted happy to provide a service. Kiese ( I hope I have spelled it correctly) took time to make sure my car was thoroughly pre-cleaned. And Anthony was the best at customer service I have seen in a long time. I was so impressed I asked to talk with the manager, Marie (who was equally responsive and nice), and ended up buying a pass for more washes.. I am sold! Sarah B read more

Great people to deal with. You simply can't go wrong. These guys can't guess what you want so make sure you let them know if you need anything and they'll go out of their way to make sure you are taken care of! I like coming here and getting my washed all the time. read more

Car Spa - They'll use brushes that will scratch your paint. Their response: should've told us not to use the brush. - Car Wash Near Me - Virginia Beach, Virginia

Absolutely garbage car wash! Paid 18 dollars my truck isn't even clean and they didn't even wash all the soap or salt off. Will never be back! read more

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One of the best in town car spas! The wash specials are cheap, they do a pre wash and have free vacuums. The best part is the floor mat cleaner machine! Check it out! read more

Car Spa - First time ready to get squeaky clean!! - Car Wash Near Me - Virginia Beach, Virginia

I've been going to this place since it opened. Pretty straight to the point... The staff does a pretty nice job soaping my car right before the actually wash. Good prices and free vacuums with carpet cleaning. read more

I signed up for the $7 MONTHLY Plan where you can ONLY use a debit card and the next month $22 was token from my account. I have text alert on my card so anything that I spend alerts at the time of usage. If you have there monthly plan PLEASE check your bank statements. This is horrible business! read more

Great new cheap car wash. I like the self service vacuums and may cleaners. My car always comes out looking squeaky clean... If I ever have a problem they wash the car again for me. Can't beat the value of the wash and new equipment . read more

Car Spa - Car Wash Near Me - Virginia Beach, Virginia

Don't go. Broke keyless entry button. Horrible customer service. Guys used abrasive brushing before wash. After carwash I went home and noticed knob was missing. Contacted GM William "Billy" Snyder took the car back showed what had happened, I filled out bogus paperwork for him. He called next day in the morning when I specifically asked to be called after work and he left a message saying I could view video. I went back to view the video and it had been spliced, not showing where guys went first with brushes, I saw about 5-8 seconds of video. Totally disappointed in them. Will be contacting BBB and Wavy 10. Stay away from this place! read more

Car Spa - Broke keyless button. Abrasive brushes used. Spoke to GM Billy Snyder, did nothing. Contacting Wavy 10 and BBB. Don't go - Car Wash Near Me - Virginia Beach, Virginia

No wait, great customer service! Terry, Danny, Billy and Khire are so nice!!! Love the free vacuuming as well! Great service for a great price! read more

Decided to give my car a wash after driving 200 miles. I paid $17 the highest tier hoping to get a good clean wash, this wasn't the case. The free diy vacuum, is a plus. Next time I would just pay the cheapest which I think is $7. read more

Car Spa - Car Wash Near Me - Virginia Beach, Virginia

Preston and Billy were awesome. They pressure washed my rubber mats because they couldn't go through the rug washer and they helped me figure out how to remove a stubborn stain of some sort off my windshield. Highly recommend. read more

Horrible service! My truck was damaged and my claim was denied. The manager and the GM had poor customer service. I would not recommend going there at all! read more

I initially complained how this location charges $7 and others are like $5/$6 for a standard wash. As i approached the wash, my car was greeted by two gentlemen who made sure the UNFORTUNATE DISRESPECTS the birds in my neighborhood left on my car was gone before sending me in the machine wash. They power washed it off diligently, soaped my car, and got me ready for the run. Not much to say other than my car came out squeaky clean and I, satisfied. Overall, I will definitely be back! Best $7 I spent that day. read more

Great Carwash! This is the second time that I've been to this place to have my truck washed and the service seems to be fairly top-notch and i always get the Platinum $13 wash. The only CONs I have about the place is: I wish they provided towels in the vacuum area to wipe the excess water off your vehicle, especially the rims and door-jams. The free vacuums are also a nice touch to utilize after your wash. **Overall I have nothing bad to say about this business only that I wish they provided towels/rags to wipe off excess water for your car in the vaccum area. I've only ever visited this CarSpa location based on the good Yelp reviews, but will try other locations closer to the beach here in the future. Cheers and happy washing! read more

For $7 you can get a nice run through in their car wash and free vacuums (for everyone). You can also spend more and get extra goodies like wax and rain-x shield gloss. I must say, the first time I was here it was busy and there are three lines to choose from (all of which offer the same product) and I was so confused how it would know what service I chose because the line to get through the wash was packed. But it all works out and everyone gets what they pay for. It's a good location right on Northampton next to the Wawa and easy to get in and out of. read more

On 2 occasions I've been to this Car Spa. BILLY IS AWESOME! He's so helpful & resourceful! Thanks Billy

Great for a quick wash and vacuum on a college budget! I come here a decent about to wash AJ (my cars name lol)

I like this location! It's hard to find a good drive thru car wash that cleans your tire,rims and shine them when you drive out the wash... But this one did that for me! And my car of course! Overall, that was my deal breaker! You get what you pay for and thank you for actually giving me my $10 worth! If you need a quick wash that is up to your standards, go here! You can't beat free vaccums either! There are no time limits for the vaccums! (Unless there are vehicles waiting then 8mins) but there is plenty of room for everyone! read more

Car Spa - For $10 the drive thru wash made my rims and wheel clean and shiny! I should have taken a before picture! - Car Wash Near Me - Virginia Beach, Virginia