I walked into this dealer on a whim. My lease was ending in 6 months and VW wasn't even on my…read moreradar. I was thinking about Jeep, Genesis (signing a new lease) or maybe going back to Lexus. I walked into without an appointment and was greeted while all the salesman were working and a few minutes later Sergio introduced himself. We talked about what I want and what my situation was. I hate dealerships but this one was different. I've owned about 20 car's throughout my years. I've walked out of countless dealers because of games, pushiness, almost harassment. Not here. Without making this review too long, Jodi the manager came over, sat down and gave me real, honest numbers without all the nonsense most dealers do. Her presence is strong and she knows the business. It was late and they were closing so I left and came back 2 days later (my next day off) and she remembered the exact deal and once again, sat down, talked to me and gave me a bare bottom price that ended up being better than I expected. 20 minutes later I signed paperwork, got my new VW and I couldn't be happier. Sergio and Jodi worked flawlessly together, both smiled, had amazing attitudes and because of them, I drive a 2026 Tiguan.

Update 04/26/2026: After my initial review, the dealership reached out and asked me to bring the…read morecar in for inspection. They acknowledged that the missing rear wheel liner was an oversight on their end and took care of installing a new one at no cost. I also want to mention that the salesperson apologized, and I don't believe this was his fault--it seems more like a gap in the CPO inspection process rather than anything intentional. While the original issue was frustrating, I do appreciate that the dealership owned the mistake and resolved it without any hassle. That definitely made a difference, and I feel satisfied with how they handled the situation overall. Boosting it to 3-star.

Service department…read more I was pretty hesitant about coming back here for service, but I'm so glad I did. Victoria completely changed my experience. She was kind, patient, and made sure I understood everything without ever making me feel uncomfortable or talked down to. It really meant a lot. Also, Peter runs a department with clear integrity, which is hard to find these days. I truly appreciated the honesty and professionalism. Thank you both for turning a stressful situation into a positive one! I'll be back, but hopefully not too soon

Wow! And not in a good way, I don't even know where to begin…read more. This happened last year, the day after Xmas as I was shopping for Kia EV6 GT. My original plan was to purchase a used one but if I can find a deal on a new one, why not right? I saw Kia was doing 0% APR and was hoping the deal is good for the EV6 GT. They also have 10k cash back incentive but doesn't seem to be able to combine both 0% and 10k off. (yeah I know wishful thinking) Now I've already did my homework and got another quote (out of state dealer) with the EXACT same vehicle (same color everything) so I'm comparing apples and apples here. The quote I got was at $894/mo for 72 months for a NEW 2025 Kia EV6 GT in matte blue (not my 1st color choice) The ONLY difference is Towbin decided to add almost $6,200 worth of dealer add-ons, stuff you don't really need or can get it cheaper $3,995 for Desert Protection Package - No thank you! I can get my own tint for a lot less $695 for Red Alert Braking, if you really want this, you can DIY with a $20 LED bulb.. $995 for Polysteel - Don't need $495 for GPS Locator - They're joking here right? The vehicle COMES with GPS tracking, it's called Kia Access. They also wanted $20 for SMOG fee.. yes for an Electric Vehicle! On the day of my appointment, Jesus is the guy I'm booked with. He is actually the saving grace in this review. He seems fairly new to the biz, and was already waiting for me by the vehicle. Jesus is very friendly, chill and cool (unlike 99% of the sales folks) He also knows a lot about the vehicle (or he memorized the brochure) Either way, he did his homework and it shows. We took a quick test drive together and yes I can see myself driving this on a daily. Here's the part that went sour, he called backup (yes your traditional sales guy with the phony smile pretending to be your best friend) To make this short, we went back and forth a few times, I believe the initial offer was over $1200/mo for 72months!! Like really? I wasn't having it and already told them what I'm willing to consider ($900/mo for 72 months) He comes back telling me "Am I ready to hit the bong?" He made it sound like he came down to $900/mo then I looked and it was $950/mo.. then he made this comment that really ticked me off.. something about "ONLY extra $50/mo" Yes if it's truly 50 bucks I'm all for it, but x 72 that's $3,600!! Yup that's when I started to walk away, the guy actually chased me down even as I was backing up. I received numerous text and calls later asking me to come back they are willing to deal. (yeah not happening) And guess what? Just checked their website the vehicle is STILL sitting in their lot. No surprise there!

This place is exactly what people talk about with used car dealers. From signing a contract for me…read moreand lying about it to doctoring a truck with a bad head gasket to get it sold. Dishonesty is abundant here. Terri the salesman is a joke. They pretend to be managers for each other and blow a bunch of smoke. Highly recommend staying away from this place. They will intentionally lie and make a vehicle seem great just long enough for a contract to be signed. Make sure you get a warranty.

​ so basically I'm an existing customer with them right now and I posted a negative review on…read moreGoogle review in regards to the car that I bought from them and they refused to do service on it and now the car is just sitting outside my house but I found them they had disappeared right so basically I found them and now they trying to work something out so I was going to let them come and pick up the car tomorrow and now he's telling me that basically he was trying to scam me and come pick up my car and not give me my car back I'm done with y'all lemon sellers only worried about a Google review that's the only thing he was worried about Manny that works there a Google review why you not worried about making me a happy customer and fixing my goddamn car so I can just get on it by my business but you ain't got to worry about it no more I'mma just go down to process the paperwork that the Nevada DMV gave me to file charges on these lemon sellers cuz that's exactly what they are he sold me a car 200,000 miles on it a 2009 200,000 miles on it and I mainly speaking to the women beware

I had a great experience working with Courtney Marvelli and Dylan Kellow at Findlay Cadillac in…read moreHenderson. After dealing with around 20 different dealerships, they were the first ones who truly felt honest with me and gave me realistic numbers on both the 2025 Ram 2500 diesel I was buying and my trade-in. I drove about 6 hours to pick up the truck, and unfortunately, it was not ready when I arrived. At that point, I was prepared to walk away, drive home empty-handed, and be pretty upset. Instead, Courtney, Dylan, and the dealership went above and beyond to make it right. They paid for a one-way flight home and covered the cost to ship the truck to me -- all out of the dealership's pocket. What at first seemed like it was going to be a bad experience ended up restoring my faith that customer service is still important to some companies. Things do not always go perfectly with a vehicle purchase, but what matters is how a dealership handles it when there is an issue. Findlay Cadillac stepped up and took care of me. I really appreciate the honesty, communication, and the effort they made to make the deal right.

Star I put a $500…read moredeposit down on a used Cadillac LYRIQ Sport 2 so I could have the first opportunity to purchase it once it returned from reconditioning. I was told it was being reconditioned, so I patiently waited a full week. After that week, I finally got the opportunity to see and test-drive the vehicle. To my surprise, essentially nothing had been done. The dealership couldn't even tell me where the vehicle had been during that week. When I inspected the LYRIQ, there were several obvious problems: the seats were scuffed, the panel on the right door was coming loose, and the steering wheel was separating around the Super Cruise light. I told the salesman, James, that I was still interested in buying the vehicle. I simply wanted the problems repaired first. I specifically told him that if the vehicle was properly fixed and brought up to an acceptable standard, I would buy it. James was a great salesman, and I was genuinely looking forward to doing business with him. The next day, however, Courtney contacted me and told me that if I didn't come in and sign the paperwork that day or the next, even though the vehicle still hadn't been repaired, they would refund my $500 and sell the vehicle to someone else. This was two days before the end of the month. After waiting patiently for a week for the dealership to complete its own reconditioning, I was suddenly being pressured to purchase a vehicle with known, unresolved problems--or risk having the vehicle sold to someone else. That wasn't acceptable to me. I have no problem waiting for a used vehicle to be properly repaired before purchasing it. In fact, I would expect a dealership to want its customers to receive a vehicle in acceptable condition. What I don't expect is to be pressured into signing paperwork on an unrepaired vehicle because the end of the month is approaching. James was excellent, and I have nothing negative to say about him. I was actually looking forward to completing the purchase with him. Unfortunately, the way the situation was handled afterward completely changed my opinion of the dealership. My advice to anyone considering buying a used vehicle here: make sure every promised repair is actually completed and that you are satisfied with the vehicle before signing anything. Don't let end-of-month sales pressure rush you into a decision

This review is only for the service department. I've been servicing my vehicles here for well over…read more10 years. Ray, "The Bald Guy," has always been honest and upfront about everything since day one, and I wouldn't trust anyone else to help keep my cars on the road.

This entire dealership experience was great, and we especially want to recognize the salesman Bryce…read morefor being friendly, knowledgeable, and genuinely helpful throughout the process. He made everything easy and stress-free, answered all of our questions, and never made us feel pressured. We highly recommend Bryce, to anyone looking for a great car-buying experience. We might just be back for the next one!

The customer service was horrible. I contacted them about a vehicle and submitted my credit, which…read moreisn't good at all because life has been cruel for the last 6 years, and was told they wouldn't even try to work with me (even though their website says they work with all credit types.) I had put on the app I had $1000 down and I make just under $4k a month, and whatshername wouldn't even pursue a sale with me. Then, to rub salt in the wound, I kept getting marketing emails about the vehicle (even though I clicked to unsubscribe multiple times ) dropping a LOT in price. I would then leave her a voicemail and respond to emails because I actually did have more money I would have put down (even I know not to give up every cent at first - it's the first rule of negotiation!), and never get a call or email back. I'm sorry, I'm wrong, I called her and one time she did pick up, then proceeded to lie about calling me back previously. Luckily, I went to a major dealership and was able to get a similar vehicle anyway. These Boulder Highway lots think way too highly of themselves. This one especially. Thanks for nothing, Lacy. I like to leave positive reviews but this time I just can't.

I had been looking for a specific car for months. Finally found it but it was a dealer so I had…read moresome concerns but when I finally went they were extremely nice and accommodating. Would definitely buy here again. Lacey was especially amazing, went above and beyond to make my visit amazing Thank you again! Happy customer

I asked for a Lamborghini AVENTADOR, which they did give me but instead of that, they gave me a…read moreHURRICANE.

This business was a Godsend!! Excellent customer service, friendly, and very honest. The quality…read morevehicle I purchased I love, and Nate helped far beyond the purchase! I highly recommend them!!

I recommend Safe Auto Car to anyone who has any mechanical or electrical issues. Not only are they…read moretrustworthy,but very honest and reasonable and trust me, that's hard to find now a days and I respect the people at this business so much for that... I took a Nissan murano with electrical issues to Sandy and May at Safe Auto Care. Within a few hours a small issue was found and was given an honest diagnostic and even fair price on parts and labor. I definitely will be bringing my vehicles to them in the future!! THANKS SAFE AUTO CARE YOU ROCK!!!!

Was here yesterday for a tuneup and oil change. Today engi light comes on and still riding rough…read moremore than when I bought it in y. Today my coil is bad and head gasket is bad. And putting in a battery cause it looks bad. Yesterday cost was 683.00. Today another 400.00? They have me a discount. Will let you all know how it ends. Oh and yesterday took 4.5 hours today I'm sitting here 1 hr so far. Will update.