Set an appointment for an oil change and tire rotation online. Showed up as scheduled and was out in about 30 minutes. They were quick, efficient, but friendly. I'll be back for regular maintenance. read more

Andy has fast service with a smile! Highly recommend this location!! 5 stars! A++++++ read more

Car-X Tire & Auto - Tires Near Me - Saint Louis, Missouri

Admir was very friendly and very helpful in getting my mother's escape fixed and answered all the questions that we had. Her car now runs way better than it did before he started working on it. We will definitely be using them again in the future. Will be recommending to other people. Service was great. He did everything that we asked was Straight to the point on everything. read more

This is for the Arnold, MO Car-X shop, however they do not seem to have their own review section in Yelp: 11/13/23, we took our 2013 Genesis sedan to Car-X in Arnold, MO for an oil change and asked them to inspect the car as we were trying to determine if we were going to continue to drive this vehicle or get a new vehicle. They advised everything looked good, but they recommended new brakes. We agreed and Car-X in Arnold, MO replaced the pads and a couple of rotors ($776.70). They also recommended replacing the brake fluid which we did. This is when a series of problems begin and were not remediated until the car was serviced at the dealership. The Problem: When we got the car back from Car-X, the brake pedal would travel varied distances before stopping and the brake pedal would go to the floor when stopped. We returned the car to Car-X in Arnold, MO and they determined that there was air in the brake lines. They bleed the brake lines and advised the brakes were fixed. This process repeated itself 4 more times. We returned the car and manager if we should take the car to another Car-X dealer (not Arnold, MO) and let another mechanic troubleshoot the problem and the manager stated no, they will take care of the problem here. Car-X then identified the problem as a master brake cylinder. They are the experts, we agreed, and it was replaced ($700). This process repeated itself 3 more times (yes, 3 more times of bringing it back in for a master brake cylinder replacement). On 11/28/23, Sam the manager at Car-X in Arnold, MO promised me they would get a working master brake cylinder in the car and he gave me his guarantee that it would be fixed. They replaced the master brake cylinder, and I picked the car up and found the brake pedal working as it should. In total, they had replaced the master brake cylinder 4 times. On 12/01/23 while I was driving the vehicle down a highway when all the brakes locked up in the car. I drove a few blocks to get off the road and determined the car was unsafe to drive. I had the vehicle towed to the dealership where they determined it was a faulty master brake cylinder put on by Car-X and they replaced it with an OEM part ($815). We have put about 100 miles on the vehicle since its repair at the dealership, but we still have safety concerns about driving it and we did get a car to replace it (we had to after all this). We contacted Car-X for a refund and even tried to work through with them through the Better Business Bureau and all Car-X offered agreed to pay for was my towing expense. They stated I should I have brought it back to Car-X for repair. No one in their right mind would have taken that death trap back to Car-X to get the same results for the 5th time. As other reviewers have suggested, even if you have something as simple as an oil change or brake repair, NEVER, EVER, GO TO CAR-X! read more

Did a great job with the overview and oil change and got me in and out before day was over.

Best customer service in St. Louis. Matt and Kevin were very professional and they went out of their way to help and fix my car. I highly recommend this shop to everyone. read more

Andy and the team always explain issues thoroughly and show you what's going on. Won't try to make you pay for more than you need to. I definitely appreciate them being forthcoming and fair. read more

Excellent same day service! I walked in for a specific piece on my exhaust to be replaced. They had the part and could fix it quickly.

I first came here a year ago with brake trouble. They provided a fair price for great service and good work. My vehicle, a 2009 Dodge Journey, is notorious for mechanical issues, particularly brakes. I've had a couple issues this year. Each time, they fit me right in, stood by their work and honored my warranties. It's been a while since I felt I could trust a chain mechanic. This place has earned my trust, treated me fairly and with respect. I can't recommend them enough. read more

We thought we needed some brake work, they spend more time than required to confirm nothing required and sent me away. True dedication and commitment to doing the right thing. We will be back! read more

It was GREAT! Will Allen took such great care of me and my car! He pointed out to me things that I needed to make sure I did regularly in order to keep my engine running safe and sound, and even advised me on changing my air filter as the one I had in was very dirty. I will come here, now for ALL my automotive needs as Will was fast, friendly, and had great insight as to what I need for my car. Thanks Will! read more

I went here for Exhaust and have the radiator flushed as the truck wasn't getting much heat. I have never been so impressed by the way this was handled. They got my truck in fixed the exhaust and flushed the radiator and refilled it The truck sounds great and i have more heat than i know what to do with. It was a very cold day and i had to turn it off it was so good. I can't say enough about this location after having a bad taste in my mouth from Midis. I am so glad i found this location. read more

Everytime I take my vehicles to this location I have a great experience! They are professional and straight to the point! Never a problem to get into the shop quickly. Will be going there as long as they are there! read more

I didn't even want to rate this place one star but I think Yelp makes you. One of their employees backed into my car and they are trying to say it wasn't their fault. If you have ever been in their parking lot, they have no lines and its very skinny. It would be hard to fit two cars side by side if you had to. They said that this was the 2nd time in a year that this has happened. Their district manager (Brian phone number 314.660.5033) was very rude to me over the phone. I told him that there is NO possible way that this wasn't their fault. Your employee backed into my car!!! He obviously didn't look behind him before he backed up! On another note, your first move should be forward and since this has happened before, why don't you have your bad driving employees back into parking spots OR have everyone park in the back since your front parking lot sucks?!? This is beyond incomprehensible. PLEASE do not give this location your business. This could also happen to you. P.S. they probably didn't even tell the customer that their employee hit my car with theirs. read more

Car-X Tire & Auto - The horrible parking lot where one of their employees backed into my car and they are refusing to take responsibility for it! - Tires Near Me - Saint Louis, Missouri

My aging Subaru suffered a breakdown and parts are hard to find. Kevin kept me informed while he sourced a good deal on good parts, and my car was ready to go at the promised time. Eric treated me with the courtesy and respect I had previously expected to receive only from foreign car dealers. He patiently explained the root cause of the breakdown, the services performed to correct it, and how to prevent it in the future. Compassion at an auto garage is hard to come by, and you'll find it here; my 225k mile daily driver continues her faithful service thanks to the team at Car-X. read more

I had been to 2 other places and they could not do an emissions test on my car. Ray squeezed me in and was so sweet! Would recommend! read more

Well I have worked on cars myself for 40 plus years. Car X goes back that for in time with me. They stand behind there work,and why else would they go back that far in time. Anyway Chris he is A outstanding customer manger. Well Richard the inspector can rebuild A entire car if need be. Richard reminds me of myself going back 20 years ago when I worked in a car repair shop, for my father-in-law for 10 years off and on and between other jobs in Sullivan Illinois . Thank you for 40 years of helping me keep my family safe on these Saint Louis Ciy and County Mo roads. This is not to represent Car X or any other car shop. This is standard practice for most ,if not all car repair shops. First they are not a car part store.Car part stores stock car parts. Car repair or maintenance shops keep your vehicle safe for our roads. All car shops will charge more than car part stores some higher some lower. Here is a couple reasons , why they get the wrong parts when ordering your part from the car part stores. They have to call on the phone, wait until the part store answers the phone, then the repair shop gets the wrong part they ordered for your car or vehicle. When these car parts get to the repair shop they have to send them back,and that costs the repair shop money.Car shops don't have room to stock car parts, they only have room for special tools to fix our cars. Hopefully this helps you the customer to have a better understanding of how any car repair shop does business ,it's not customer service acting funny, it's just most if not all car repair shops that have to do this. Sorry for any customer that feels done wrong this way. Believe me I know how you feel, I am just a customer myself. read more

I can not begin to tell you how privileged you are to have an employee like Ray (Store Manager) working for your company. He is hands down the reason why business is so good at the Mehlville Car X. I will tell you why that it is. He goes above and beyond with his customers. I can not tell you how many times I have contacted him in a panicked state when something went wrong with our cars. He has always been so kind and so very helpful. Unfortunately, like many families these days we are a paycheck to paycheck family and we really have to watch our spending. I feel Ray is always so honest and I never feel like with some automotive shops that they are out to rip you off. For many years I worked in retail management and I know how important customer service is to the bottom line. If people are made to feel they are not important and you are not taking the time for them they will go elsewhere and there are plenty of places to choose from. I am sure Ray has never made any customer every feel like that. He makes my husband and I feel like we are always extremely valuable customers. I honestly can not say enough good things about how Ray runs the Car X shop in Mehlville. He is a true gem. He is fantastic. I also want to add something about one of the mechanics Jason. He stayed after the shop closed on a Saturday night to keep working on my husband's vehicle so my husband could have it back to get to work on Monday. I can not tell you how impressive the dedication of this gentleman is. My husband and I both work full time and we both know how it feels when it is the end of the day and you just want to get home. This gentleman stayed with no concern to himself or what he had going on in his personal life but wanted to make sure the customer was taken care of. If this does not show dedication I do not know what does. You should be so thankful you have the team you do at Mehlville because great dedicated employees are not easy to find. I will continue to sing the praises of this shop to my friends and acquaintances because of Ray and the staff. Susie and Brian McClellan read more

With the unfortunate departure of a long time manager at this location, the current leaders have filled those big shoes and I have to say I am quite pleased with the owners choice of filling that position. I had a run in with my 2010 Fusion and they were honest but wrong, but were brave enough to admit it. I am even more pleased with how they treated my wife before we met and married. The owner as well as the crew that runs this store deserve a Standing Ovation from this Military Veteran who knows how to read Honesty, Courage, and the reality that it's Honor that runs a business, not your profit margin. Keep up the Good Work Fellas! Ray you will be missed! "A good car mechanic is a partner with the consumer in keeping thier car in good order, not a tyrant" -Unkown read more

Manager on Saturday is very informative without being a high pressure sales type. Dropped car off for oil change and tire rotation. When I returned he explained they did not do the rotation since the inside of the tires on the back were 'chewed up'. I asked why and he explained the problem with old shocks. At no point was he pushy he just informed and educated. What a difference from some other shops I have been to. read more

2nd negative experience at a car-x. Today I needed new brake pads and rotors on the rear of my 2002 chevy Silverado. I was told that the front brake hoses into the calipers needed replacing also, and that they would need to flush and fill the brake system to remove any air pockets. When they went to open the bleeder bolts on the rear calipers they said they couldn't get the drivers side open all the way then couldn't get it closed back down. Then they said the passenger side wouldn't move at all. They said they would replace the caliper they opened partially but couldn't get back closed at no cost, but I would need to purchase the passenger side caliper but no labor would be charged since they had to remove it anyway. they quoted me a new price for the 1 new caliper at 139.99. I told them when I got to a computer I was going to research the actual cost of 1 rear caliper, that's when they started acting funny and I knew something was up. So here is my negative review due to the fact most calipers for this vehicle are in the 40 to 50 dollar range so I actually paid for both calipers and the labor. Don't trust these people they were up charging some other guy while I was in there also. I'll see if they try to make this right or just care about a quick cash grab instead of repeat business to survive. Would be 0 stars but not an option. read more

got rear shocks in june 2014.. the shocks were shot by sept 2014.. they had no answer or reason why? stay away!!!!