Pinion bearing seal leaking on my driveway. Called /drove around and got a few bids. Carx was most reasonable! + in a timely matter! read more

I will never go to car x in OFallon, MO again and please don't apply for a card from there. They didn't take care of my problem and the amount you have to pay on the card never goes down. Sorry I ever went there and after, if ever I get the damn card paid off, they can stick it where the sun don't shine!!! read more

I just wanted to give a HUGE shout out to CarX Auto Service on Mexico Rd . Every single time my husband or I go there we are greeted with a smile, they are professional, FAST and they go above and beyond. Thank you so very much!!!!!! read more

Only leaving one star because I can't leave zero. Made an appointment for a state inspection only to show up and be told their machine was down and had been for a week. I took the day off work to get this done and they couldn't even call to give me a heads up that they might not be able to do it. read more

My mom and I have been going here for over 10 years. Best service, reliable, helpful. They do not over sell you. Eric, the manager, cares about his customers and will make sure to everything he can for you. Great store and family owned!!!! read more

Took car in for a new muffler first thing this morning and they were able to get it installed by 3 that afternoon. Plus they had a coupon for $30 off of $300 or more. Zach the service manager was very nice, friendly and knew what he was talking about. I'm a repeat customer and would recommend them! Plus they send you a text with a link to what service you need with photos of the service required. read more

I had a system diagnostic run on my Jeep Cherokee because my car was not starting easily and they said it needed the fuel injection cleaned, they forced off the engine service light and said it was fixed $260.00 later. 4 days later the engine service light came on again this time they said it was the front ventilation levers and it was $800.00 to fix. I took it to a Jeep dealer instead and it turned out that the ignition switch was bad and they fixed it for $400.00 dollars with a system diagnostic check and its been working fine ever since then. If your a female this CAR X seems to take advantage of you. Don't go to the Car X at 6620 Mexico Rd in St. Peters. read more

I've been a loyal customer of this location for many years. Terri always took good care of all our family cars. I was a bit nervous when I heard he had moved to another location. But I was pleasantly surprised to meet Taco (Andy). It didn't take long to be reassured that the good customer service wasn't going to be lost. Great shop. Great customer service. read more

Everyone was super friendly but.... Wanted to charge me 690.00 for repairs needed for my safety. Told me my wheel could come off at any time, all 4 hoses to my breaks needed replaced, along with 3 other minor issues (which by the way I ended up fixing myself) ... I ended up taking my car for a 2nd opinion (see my reviews) ... Spent just over 100.00 there was Nothing was wrong with the safety of my wheels, only 2 hoses needed fixed NOT 4 and I was in and out within an hour!! Don't EVER LET a mechanic tell you you're gonna pay roughly 700.00 in repairs and that need done NOW!! read more

Just stay away. The manager Terry laughed in my wife's face when she was trying to get help.

DO NOT COME HERE!!! I have been screwed by this company and currently working with someone else because of it. I have come to this location for AT LEAST a decade but once they switched over to the new manager they have become scam artists. When I used to come here I never felt belittled, uncomfortable, and taken advantage of but then came Andy. What contact I've had with the higher ups, they aren't any better. PLEASE DO NOT SUPPORT THIS BUSINESS. Especially if you don't know a lot about cars because they will take advantage of you and your wallet. If you like your car and your money please find a more reputable business read more

I had an appointment for Saturday morning for an oil change. When I arrived for the appointment, they said they did not have any record of the appointment, and that the oil change would not be done until 4:45 that day (15 minutes before they close, conveniently). An oil change does not take 5 hours. I had a gift card for 3 free oil changes I was going to use, and since I don't have time to waste on a business that can't keep their appointments in order, took my keys back and asked for a refund on the card I would no longer be using. The employee at the desk, Jake, refused. Stated he would need to get ahold of corporate about it and would call me back. Never got a call back. Once this company gets your money you're going to have to waste even more time to get it back from. I would not recommend them under any circumstance! read more

Had 2 different vehicles in the past 2 weeks and parts and labor prices are astronomical. Used to be a friendly and affordable shop. Wondering what happened. First was a brake line and 2 rear calipers for almost $800 and second is a catalytic converter and 2 wiper blades for almost $1500, I can get parts for under $300 for both and do it myself for a savings of almost $2000. read more

Fast, courteous, and didn't try to up-sale me. I'll be back. Thanks for the quick tire repair.

This shop is great. The guys are all super friendly and helpful and willing to go the extra mile to show/demonstrate what's wrong with your vehicle and what it needs to fix it. I was just driving through when my truck started making a grinding noise on the driver-side front tire, I pulled in and they did a quick diagnostic. After finding out what was wrong, they ordered the part (but called around to find the cheapest place possible) and got me in and out in an hour. If I ever come back to missouri and need work I would definitely go there! read more

Had my car inspection done at a different place, and it did not pass due to a hole in my front muffler. They gave me a price 374.00, I then called the dealership $500.00. Took it to a competitor $375.00 came home called CarX gave me a price $275 but would need to look at to give me the exact amount. Drove there told me he could cut and weld it for $80 and reinspect for free so I wouldn't have to go back. Total time there maybe 1/2hr said it didn't take as long as he thought $65. SERIOUSLY WHO IS THIS HONEST...Sharing this with my friends too. Thank you, Dan Waller for replacing my windshield wiper too i didn't even ask he just did it. Thank you, Mr. Schupp sales and Dan Tech read more

so when I first moved to Missouri I took my car here for the free inspection to pass the safety requirements in Missouri, When they were finished the itemized list of what I would need to pass the safety inspection was $2000. Bullshit I thought so I took it to Don's auto and the repairs came to a total of 600 to pass the inspection. So I thought OK no more car X visits.That said I received a coupon in the mail for an $18 oil change so I go in at 11:30 and they don't finish with an oil change until 1230 and when I ask what is taking so long the dude tells me they had to replace the tip on the oil pump, offers no apology just says it shouldn't be too much longer. Then he comes out and says that the air filter should be changed and that the vehicle also needs brakes flushed and steering fluid's need to be replaced. I tell him just finish the oil change and install the air filter and I will take care of the rest of the later date. Finally he says OK it's ready and tells me what The total cost is, $18. I asked why it wasn't more than that since they added an air filter and he says oh we didn't put the air filter on I didn't think you wanted that until next time. Moral of the story go somewhere else. Advice to car X listening to your customer! read more

I have traded at this CarX for years . I had always enjoyed the great customer service Terry , Jeff , and the others provided. They would alway work regular customers if it was something simple . I went so far as to send other family and friends in because of their service. We were leaving town and the day before our trip a tire started losing air . I called and asked if I could swing by and have it checked , I was told no I needed to an appointment in the next day or two later and leave it . When I said I would really appreciate it if they could just quickly check it , I was told not gonna happen. They have had some changes in Management and today was the final straw. I made it through the trip by airing the tire every other day . After returning, I called and made an appointment . After finding a piece of metal in the meaty part of the tread they called and let me know it was fixed . When I got to the store the manager told me I owed $25 for the flat fix. I explained that I bought tires for our vehicles from them with the express understanding that the tires came. with a lifetime free flat repair, rotation ,and rebalancing warranty. I was told they changed the policy and no longer did that. Well I argued that I bought my tires under the old policy and I was always under the impression you bought the warranty as well, after making my case the new manager still charged me the standard $25 flat fix fee , because that was the new policy , I am starting to think they have strict quotas to meet now . I called two stores (all owned by the same company) and was told the manager was wrong, and called the previous manager who lives nearby, and was told I was right. I called the corporate office to complain ,and left a voice mail , but they have not even bothered to return a call 3 days later . I found out one of the store managers called contacted the new guy and told the new guy he was wrong and the new guy called and said he misread the sign in the store and please come in an get my refund. I did and when I asked him how he came to his decision he couldn't even tell me he got a phone call he said he just misread his own warranty sign . I am stuck with the tires on both our vehicles but will not be making the same mistake with that CarX again. It is hard to have a place you trust and know make wholesale changes , and even more difficult to find a new place and build that trust. Still no call back from management 2 weeks later. read more

Back in June my wife was having car trouble. I told her to go to carx to have it checked out. The store was about to close and we were getting ready to go on vacation. The workers at the store stayed after an hour past closing to fix my wife's car and make it safe to drive her and my children home safely. I will only ever go to carx for any service in the future. They go above and beyond what is expected to do the job. The are friendly and knowledgeable. Thank you St. Peters Carx!!!!!!!!!!! read more

The guys are Car-X are always very friendly and helpful and never try to oversell add-ons like other auto places often do. At my last oil change I needed a filter they didn't have in stock, and I thought they were ordering one from another store and that I'd have to go back, but someone drove it over from that other store and it was in my car that same day without any additional wait. read more

They are nice and price is okay--I recommend going there if you can DROP YOUR CAR OFF. But if you want to wait while it is being serviced, go somewhere else! Walking into Car-X is walking back into time. My grandparents have a bigger/better TV, the chairs are uncomfortable and it is as hot inside as it is outside. I wonder if there will be snow inside this winter. read more

One, if not THE, worst auto repair experience(s) we've had in over 30 years!!! We have filed a formal complaint with their Corporate offices. Dealing with Car X Auto Service, St. Peters, has left us with a further repair bill and my wife wondering if her vehicle will even start - to get the children to/from school and working in the evenings. We are taking it to another facility to fix their work and are asking corporate to refund our money and reeducate their employees on customer service. Took the our vehicle in today to have a starter replaced and an oil change. The 'experienced' mechanic called us part way through the repair asking how how to reset our car alarm. Really, a mechanic that doesn't know how car alarms work? Upon picking up our vehicle, the alarm no longer works. Within two hours the vehicle itself wouldn't even start - so they had to dispatch a mechanic to where we were at to help us. In the end, and this is good, they stated: 1) they will not repair our car alarm, they don't have the expertise; nor will they compensate us 2) they told my wife that if the vehicle doesn't start, to take off the negative battery cable to "reset" the electrical system. Nice when my wife gets off when it's dark 3) they asked us if we wanted our money refunded and they'd put the old parts back on The store Manager never offered to make things right once, instead went into denial. The mechanic didn't have the basic skills to fix a car alarm that he broke. read more