Needed a new battery, cleaning and removing a link, walked around for about half an hour, came back…read moreand everything was sorted out to perfection.

I recently needed repair for my Seiko watch. The two female employees that normally work at the…read moreGreat Northern location were extremely courteous and efficient. I have shopped at this store many times over the years, and most of the time this store is understaffed with many people waiting for service. Because most companies have a hard time finding good employees these days, I find most customers are generally impatient and rude. In my experiences, these two employees are friendly and do the best they can under the circumstances. I will continue to patronize this store for watch services.

Nick did a great job buying my silver coin collection worth about $20K…read more Since there were so many coins he recommended me leaving the collection with him over the weekend so he could inventory it. I went back into his shop on Monday and he explained what the coins were worth (at market rate). He was also very upfront and transparent on his fees (which ended up being around 10%). Everything seemed reasonable so I proceeded forward. He wrote me a check and kept the silver and the transaction was complete. It couldn't have been any easier. His shop was modern, clean and well organized. He was professional and polite through the entire process. In all a very positive experience and I recommend his service. Thank you Nick for making it easy and painless!

Nick was incredibly helpful and went above and beyond to give me the best value for my silver coins!read more

I would not come here for repairs. We bought our platinum wedding set here and they quoted the…read morerepair of a crack and prongs at $1800. We went to another jeweler recommended by a friend and they checked it thoroughly, showed us the damage under a kind of microscope and fixed the ring, including the crack and prongs for $300.

Kleinhenz has always been very helpful. They now have a goldsmith on site which makes jewelry…read morerepairs very quick.

Excellent service repairing my prescription sunglasses! They…read moreare one of my favorite pairs of glasses and I didn't think they were fixable I couldn't be happier Wonderful people!

Took my sunglasses here for repair hoping they could replace the nose pads, to my surprise they…read morewere able to replace them within 2 hours, great quality, AND for such a great price. Such great customer service and so friendly. Also - Great jewelry selection!

Had a ring custom made and Jeff did exactly what I asked for! Simply amazing! Thank you so much…read morefor a ring I will treasure!

I have been waiting to fix my watch battery for YEARS now so I finally stopped being lazy and took…read moremy watch over to Broestl and Wallis Fine Jewelers. SERVICE -- I walked in and was greeted with a "hello" by a woman at the front desk. She was friendly so was Jeff Broestl, the owner. WATCH BATTERY REPAIR -- The whole process took about 5 minutes. Service was quick and efficient. I got a new battery placed in my watch and it costs $10 before tax. They also can adjust your watch band which I should have asked them to do for me. This is a local business in Lakewood that makes custom jewellery. If you are looking for an engagement ring, wedding ring, and other fine jewellery then stop by here. I recommend them for watch fixing and watch battery replacements too. **** - 19/200 total reviews in 2020 - 395 total overall Yelp reviews - Reviewed on 6 March 2020

Brought in a gold heart locket that I used a microscope to read to gold purity. 750, which means…read more75% gold content, aka 18k. These hacks tried to tell me it was 14k gold and worth 20$! I took it down the street and got 66$ for it! If I was clueless they would have ripped over $40 off me! Avoid at all costs! Dishonest shady crooks!

A 1k ring he offered me 20$ for uh no 200$ is 20 % going rate. He is a scam to the max. Do not go…read moreto him. He by far the lowest of the low.

I take all my repairs. Very affordable and they are professional, knowledgeable, friendly and…read moregreat customer service.

I have been patronizing this business for decades. I stopped in for a battery replacement for my…read morewatch, and to have the band adjusted. It was adjusted free of charge. I came back about a month later to have it re-adjusted, and it was taken care of, again, as a complimentary service. I came back again several months later for a re-adjustment , and a different sales rep. was present. When I asked to have the adjustment, He looked at me almost like I was an intruder, and then my watch, and then said in a blunt and somewhat intimidating way "twenty dollars". I said it was taken care of free of charge last time, and he said " No. We don't do that. We don't even carry that brand . It's twenty dollars". I was quite surprised at the attitude of this person, and asked to talk to management. He said " OK, but he'll just tell you the same thing". So, a fella with grey hair came out from the back room with the meanest and nastiest look on his face, and a glare in his eyes that made me wonder if he was all right. He also told me, in an extremely angry and intimidating way ,"We don't do that!". I told him that it was already adjusted two times this year, complimentary, and he said, "No it wasn't!", and then I said, calmly, "Yes, it was." He asked when, and I told him , and again , he said "No it wasn't!". Then he asked who the sales rep. was, and when I described the person , he said angrily, " That's my NEPHEW!". WOW!! OK, well, I didn't come here to argue, so I wished him well, and stopped in to a local competitor, where they happily adjusted the band free of charge. It really helps to be courteous to people. Now, I have a new jeweler to give my business to. Geez. If only I could give a -0 rating. 1 star is just to generous. I live in the same neighborhood. There's a good reason his parking lot is usually empty. Thoughts of retirement should definitely be given high priority here.

Do not go here. They are crooks. Purchased a Diamond ring from there and customized it with a loose…read moreDiamond and separate ring setting. I have the receipt showing the two separate charges. Took my ring to other jewelers two years later and they're telling me the Diamond is not real. I went back to the location, receipt in hand and they told me there was nothing they could do because the jeweler who created the ring no longer works there and they're not sure why it's not testing as a real Diamond and they don't have the equipment to check for a serial number. So unless you want to lose thousands of dollars and get fake diamonds, I would go elsewhere.

Brought in my wife's wedding bands to be resized and they lost the rings! It has been three weeks…read morewithout a response from them so we called and they said they are unable to find her rings in the system, even though we have a receipt for the transaction. I wish I had read other reviews first, it sounds like this is a common occurrence!