Very knowledgeable people that I can trust! The kind people that you enjoy doing business with…read more They make you feel right at home and are a pleasure to work with! You can find awesome deals here and if they don't have it, they'll give you a ring when they get it in if you ak them. I've only bought things here and their prices are fair!

The experience in this store is absolutely incomparable to anything else anywhere around and is…read moresingularly the favourite store for my girls and I to shop at. It has a little bit of everything, it is an eclectic treasure hunters dream come true. The team is also a pleasure to deal with, in particular Eric has always gone out of his way to be helpful and welcoming. He really makes my daughters feel like he's happy to see them and that we're friends, if not part of the urban treasure family. I can't say enough good things about them. Go here and buy unique presents and hard to find gifts, complete your collections, but most importantly spend some money there and support a local business that's worth keeping around

I've been a buyer there numerous times. I've done OK with musical instruments, jewelery and…read moreelectronics. Some things may need repair, so as with buying ANY used merchandise, check it out yourself thoroughly. I've bought a few "projects" knowing they needed fixed... and other things that were ready to go. Buying used stuff from a pawn shop is the same sort of deal as buying it at a garage sale, or a flea market. It's WAY cheaper, but you have to assume some risk. Buy stuff that you KNOW enough about to thoroughly check it over. I'm certain the staff are not super-experts on all the different types of merchandise. I've not needed to go there as a seller.

They give you penny for your stuff then they turn around and sell it for 3x as much they gave to…read moreyou

Went to turn in 20 ounces of pure silver. The current market value was $28.85 snarky kid behind the…read morecounter offered $220 for it . I told him that's not even half of what the market value of it is he said it's not worth my time the place reeks of wet dog and was filthy. I went down the street and got fair off for.

I'm presuming it was the store owner who told me my solid gold bracelet was fake. Which I…read moreundoubtedly know isn't true because I just had it examined at an actual reputable jeweler (Cleveland Jewelry Designs Lyndhurst). It blows my mind that a business titled 'Gold Star' can't differentiate solid gold against fake gold just because the bracelet is antique and original. So you do get a bad review unfortunately......DO NOT COME HERE TO DEAL JEWELRY.

Tony is great at what he does!! I have been other places and he definitely offered me top pricing…read morefor my items. This was my first time working with him but will definitely not be the last. Oh and came to me so I didn't even have to travel anywhere! Doesn't get much better then that!

Great service easy to apply and easy to locate easy to get someone on the phone easy to drive toread more

Incredibly rude! Not just a little rude, I mean, almost aggressively so. Instantly spoke down to…read moreme, made me a pathetic offer, and the meanest group of people I think you could ever not hope to encounter. I went to Pawn Plus on North Ridge Rd and got offered $200 more just to make a loan on my ring then these people were going to give me to buy it - and was treated nicely in the process. You know those horror stories you hear about pawn shops? These people live that dream... Never again.

Best Resale & Exchange is a standout. The store is spotless and well organized, with a wide…read moreselection from jewelry and electronics to tools. Prices are fair, and the staffled is friendly, knowledgeable, and never pushy. I appreciate how clearly they explain values and options whether you're buying, selling, or just browsing. It's the kind of place you trust and return to.

The first encounter with this establishment was fine. Communication and friendliness ETC me and my…read morefiance had a loan out for an equipment of ours. Kinda thought the amount of money to buy it back was extremely high but were grateful to do that because we were in a bind. Now fast forward to the second and LAST time we ever come to this place I do NOT recommend this place to anyone. It was a two week hold on our item. We called and asked to do it again and came to pay the money to buy it back and the man owner whoever said it was only a week and unable to buy it back. The frustration and anger we feel at the moment doesn't describe how lack of communication and informative to make it known that he made it a week instead of the two week pawn that was literally the agreement and whole point. Wouldn't of just randomly showed up a week late and just expect it to be there to pay the money to buy it back. It was a BRAND NEW item. Just feels like an establishment that doesn't want to help people, just wants to take advantage of people during a difficult time. Felt like a " fuck you oh well " type of deal with a smile on his face. Felt robbed, taken advantage of and so much more emotions. Im not one to write reviews, but I'm gonna do anything I can possible to let others know to be cautious and avoid this business. Honeslty don't know how people can take advantage of people like this its beyond ignorant

John the owner is awesome, he made sure to see what the situation was and helped make it better. He…read moreMakes sure that your well taken care of. Ask for him if you go there!

Quick stop after work today and left with way more than I expected from jewelry that was given to…read moreme. Super thankful and had a good experience. I recommend.