Friendly, helpful, and quick are three words I'd use to describe Hillcrest. It's pretty much a…read moreone-stop shop for eye exams and glasses (when you need them), and they're really easy to deal with. They offer upgrades to your exam (like eye de-dilation drops or an extra scan or two), but there's no pressure. Thanks to everyone for their late holiday hospitality and their professional and welcoming attitudes!

I'll split this review with 3 stars. We've used this doc and center for years, but unfortunately…read moreit's time to change. Pros: the office is clean, staff is nice and prompt, and we're usually in and out in a timely manner. Since Covid, they ship contacts straight to your house since of office pick ups. Cons: a while back I had to cancel my December appt because I had Covid, and they weren't able to schedule me again until March. After a few dialogues they did provide sample packs of contacts until that time. Fast forward to this year: I had a baby and missed my yearly deadline (somehow they send reminders to my husband and not to me). But anywho-another 3 month wait for an eye exam and refusal to provide any sample contacts. We now have appointments made within 2 weeks at another facility. Fortunately for them they're doing great business, however it's unfortunate for their existing and long term patients.

I can't say enough good things about Kaluzne Vision Care... they are amazing!…read more I originally selected Dr. Kaluzne and his team because they were the only optometrist in the Winston Salem area to offer Optomap, a digital health picture of your eye that is saved and allows them to compare changes between visits. Well worth the small extra fee. When I first started using contact lenses they included some much needed, hands on lessons on putting them on. They reached out to me a few days later to see how things were going. When they learned I was still struggling they asked me to come back in so they could give me some pointers and practice with them watching. SO helpful! They are dedicated to outstanding customer/patient service. From their overall demeanor to their willingness to help with insurance to their happy personas... they make every visit to the eye doctor a pleasant experience. Their dedication to quality is noticeable as you enter the building too... super clean and well kept with nothing out of place. Twice now I've developed eye infections over the last few years. Both times, despite being on a Friday, they were able to work me in for a quick medical visit and get me prescription drops so I would be good as new by Monday.

This is the best vision center I have ever visited! The staff is always so pleasant and friendly…read more They are also very helpful picking out frames and make it fun. The doctor is also very comforting and helpful. I left in such a wonderful mood because this place is such a delight! Would recommend to anyone.

We have been patients at Triad Eye since 2011. Doc is awesome! He always helps us pick out the…read morebest glasses. Doctors Stacey and Neil are both wonderful. Everyone is friendly, professional, and knowledgeable. Their renovations and expansion have really brighened up their New Garden location. I highly recommend Triad Eye to all of my friends and family. Thank you all for providing great care and superior service. You guys rock. -Melissa & Jade :)

Kimberly Orr is wonderful and very personable. I followed her to Greensboro from her last location.read more

I see Dr. Khemsara for my eye care and he has done cataract surgery on both my eyes. The office…read moreitself is very welcoming and inviting. There is a big waiting area with comfortable seats. There is also an in house eye glass store. My surgery was done on the 2nd floor where they have a state of the art surgery set up. Staff there explained everything in detail prior to surgery and after. The anesthesiologist did a great job in making sure I was comfortable and pain free. My follow up today was also great. My eyesight is already looking great. All my questions were answered. I am highly satisfied with the entire process, including these assistance in securing financing for both surgeries. Love Summit Eye Care!

I had one of the most stressful and upsetting experiences at this eye exam, and I feel it's…read moreimportant to share. It all started with a 45-minute wait past our appointment time in the lobby, where there was a person screaming nonstop. This was never addressed by the staff, and it left my school aged child terrified--she wouldn't let go of me and just clung to me the whole time. During the appointment, the staff asked me in front of my child whether she was "jealous of her older siblings" and making up eye problems just to get glasses. This was not only inappropriate, but it made an already uncomfortable situation worse. Then, when the doctor finally came in, we were told my child needed glasses to see properly. We were told that our insurance would cover the appointment 100%, but they didn't cover anything because the office had processed the insurance incorrectly. I called multiple times, left messages, and eventually had to send a letter to get someone to address it. When I finally received the bill, the staff was extremely rude and told me it was my fault for not providing insurance that would cover the exam--despite being explicitly told my insurance would cover it fully. In the end, I'm left paying for an exam that was emotionally draining for my child and should have been covered by my insurance. The whole experience was frustrating, and I was really disappointed by the lack of professionalism from both the staff and the doctor. I would highly recommend finding a different eye care provider. We will not be returning to this office.

We had to choose a new eye doctor due to job and insurance changes. Our last doctor did a very…read morethorough exam, so that is what we looked to have again. Very thorough, and more than our last doctor did, IMHO. Staff was very nice, professional, and helpful. Including the glass side of their office. Dr Sellars picked up my situation without me telling her about it. I have follow up appointments already scheduled. Some places struggle with older patients and progressives. These folks did not.

Dr. Sellars is a very good and caring doctor. I have some serious eye problems and she take time…read moreto get my prescription right. Next door Julie and Janean do a very good job helping to pick out the best frames and fitting the lenses and frame together. Optics has decades of providing really good service.........

My husband and I been customers here for many years. Dr Woods is very thorough and always takes…read morehis time in answering any questions we have. His support staff is wonderful! We recommend this office to everyone.

I'm honesty very disappointed with Oman Eyecare. When I first started going there many years ago,…read morethey were extremely friendly and I never had any billing issues. However, on 2 of the last 3 visits, I've had charge disputes which came as unnecessary surprises. When I established this latest appointment, I made it perfectly clear that I expected this visit to be covered by my insurance at no charge (since I had a previous problem with them in this regard, I wanted to make sure there was no misunderstanding). The person on the line confirmed they had my current insurance information on file, and that there would be no charge. They also acknowledged that their records indicated I visited Duke University Eye Center every year for a diagnostic eye exam, so the visit to Oman would be related to my optical Rx. Again, given a past billing issue with them, when I arrived for my appointment, I made it a point of mentioning to the desk person that my visit was to be at no charge. I confirmed the same information about going to Duke Eye Center every year. No questions or issues were raised about anything I said. Honestly, if they had mentioned there would be a charge for just having a portion of the exam performed (I didn't need Oman to replicate what I had done by Duke Eye Center a couple months prior), I would have had the entire exam done or chose to leave. The person who initially examined me had the personality of a dead fish. Totally unfriendly, disengaged, and seemed as if she would have liked to be anyplace else. Subsequently, I saw the optometrist, he went through the vision procedure, and I proceeded to the front desk to check out. All I expected was to be handed my prescription. I indicated I'd be back to visit their optical shop later, since I wanted my wife with me to choose a frame. At that point, the desk person indicated that my charge is $54. I told them that this visit was to be at no charge, as is noted on my insurance card for in-network providers like Oman. I also stated that this had been previously confirmed by them. I then got fed some nonsense about not having the "complete exam," so I had to pay for the refractory (determining the vision Rx) portion. Now, mind you, the "complete exam" INCLUDES the refractory portion. If I had been told this upfront, I would have gone through the complete exam, even though it was entirely unnecessary, or just left. Obviously, there was no question from the onset as to why I scheduled an appointment with them or that my expectation was that their service would be without charge to me. Long story short is that I didn't pay them, they stated they'd submit a claim to Humana's EyeMed Vision anyway, and I walked out of there without my Rx. In essence, the visit was an entire waste of my time. It's now been 2-1/2 weeks, and I've heard nothing from them whatsoever. So, I guess I just don't get my Rx prescription or even know what they've done with the claim. Overall, it was an entirely negative experience. I place the blame on them for poor communication, having individuals on their staff who apparently don't care about friendly interactions with their patients, and for seemingly trying to bill for services where a patient had clearly communicated their expectations otherwise.

I am very unhappy with the service afforded me because of closure due to covid 19. I had paid for a…read morefull year of contact eye care and because neither pairs offered me were correct, I stopped going. So I was going to try them again thinking because of their closure during covid they would afford me with at least one more chance to a different pair of lenses since I paid $185 for a year of service Well to my surprise they are not willing to work with me. They will charge another $185 ( or more) to do contact lenses trial and exam. I was told by another eye care company that I wasn't a fit for contacts, but this doc at Battleground assured me I was. I tried 2 different pairs when I first got started and they didn't work. I kinda gave up but also had other concerns( back surgery) that were more pressing. I think the doctor made a bad choice saying I was able to use contact lenses and now I dont know what to think since they never gave me the full year that I paid for. Very disappointed.

I adore Battleground Eye Care and the people that work there! It seems like it's a family unit and…read morethey all look out for each other. Dr. Scott is simply amazing. Not only is he smart and helps you have better eyesight, but he is very personable and funny. Stacey is a complete delight to be around! She also is very funny and makes sure that you are all good to go in the contact department. I would highly recommend.

My husband and I have been going to the Archdale location for many years. The doctors are patient…read moreand very knowledgeable. They were able to work with my husband who has Alzheimers disease. I would recommend Triad Eye Associates in Archdale to everyone.

Had been going to Greensboro or Archdale locations for about 2 years, appointment pending for this…read moreweek. Received a call they couldn't locate my Medicare information. Gave them information on my supplement and I asked them to contact my carrier, response, " we don't do that"! I called, understood VSP is the eye care provider and called them back. They again could not locate and I asked for my prescription information. Only good for 1 year, I was told 2 years. Now seeing a new Eye care provider. Don't go here. Customer service is poor!!!