this was my first time buying a car on my own and they were so nice and understanding about my situation and worked with me to obtain the vehicle I was looking at , if you ever need a vehicle go & ask for Breanna read more

Amazing dealership!! From service to sales, every experience here has been so smooth and genuinely enjoyable. Tiffany in service is the absolute sweetest, she always takes such great care of me and it truly shows every time! I had a wonderful sales team, but Ramtin, my finance manager, really stood out. He made everything so easy, quick, and stress-free; no haggling at all. I felt completely taken care of, and I'm so happy I chose to do business here. I'll definitely be coming back for future service! I got a new 2026 Mazda 3S and I'm in love. It drives so beautifully and is the perfect new daily. And the cute cozy key fob was such a sweet little bonus! read more

CardinaleWay Mazda - Car Dealers Near Me - Las Vegas, Nevada

I would never recommend this dealership. I called so many times trying to have my questions answered about my trade in and new financing. No one would all me back. I tried calling and texting my sales rep Dante about the EDRS paperwork so I could get my new registration tags completely ghosted! I had to cancel my own DMV registration with my old tags for the vehicle I traded in. I also have emailed the GM Stephen Beecher for help/assistance.. never heard back from him either. When I finally got someone on the phone a month later from my initial transaction/ purchase date he had informed me that they (the Dealership) had misspelled my email address wrong so now I'm stuck paying the late fee to get my DMV registration. Unacceptable and unprofessional! Also - this dealership bribes customers to leave 5 star reviews. We were offered 2 Target gift cards if we left them a 5 star review on Google and/or Yelp. I'm utterly disgusted with this dealership and how unprofessional they are. read more

I am writing this review as the wife of the buyer because I believe other families deserve to know what to expect before making such an important purchase. My husband purchased a vehicle from this dealership and was allowed to take it home the same day. Everything appeared to be finalized and approved. However, five days later, he received a call informing him that the bank had not approved the financing and that he needed to return the vehicle. This situation was extremely stressful and disappointing for our family. Delivering a vehicle without having final bank approval creates false expectations and unnecessary uncertainty. A purchase of this magnitude requires transparency, organization, and clear communication from the beginning. We felt that the financing process was not clearly explained, and the status of the loan was not properly confirmed before handing over the car. For these reasons, I do not recommend this dealership. I strongly advise future buyers to ensure that financing is fully approved before leaving the lot with a vehicle. read more

I was introduced to Rob and Bree!! They both have excellent customer service !! I was greatly acknowledged!! We got a car off the lot!! Thank you for the great experience of being here!! read more

Buying my first car on my own felt a little intimidating at first but this dealership completely changed that. From the moment I called and walked in, everyone was so welcoming and made me feel comfortable. Danny was my salesperson and I honestly cannot recommend him enough. He was patient with all my questions and never once made me feel rushed or pressured. (I asked a least a million questions.) What stood out most was how they went above and beyond to make sure I understood everything and felt confident in my decision. The whole process was so much easier than I expected and I drove away with a car I love. If you are looking for a place that treats you with respect and really cares about their customers this is the place. Ask for Danny, he will take great care of you. He made what could have been a stressful experience into something great! read more

I just bought a new Mazda CX 30, my friends, Rambod and Ram, gave me the best purchase experience. This is my fifth purchase from that dealership, and everyone there is super awesome. Every time I come in, thanks Rambod, thanks Ram, you guys are the best! read more

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We came in & got a great deal. Robert Collier helped us along with their financial team to help get us to get a brand new car within our budget. read more

Kevin Davis was extremely helpful throughout the process-highly recommend him!!!!!!!!!!!!!

It keeps getting better! I scheduled an appointment online for my first oil change and received a follow up call to verify service. I'm currently awaiting my oil change at this time (in the cozy clean lobby with free water) which happened to be "free"... Can we say score!! Small gesture but mighty in impact. Saving $100 was not on my bingo card but I'm grateful. A young lady name Bree just approached me mid review and introduced her self and shared it was a pleasure to meet me. The meaningful connections at Cardinale Way have exceeded my expectations continuously! 10/10 highly recommend! read more

CardinaleWay Mazda - 2025 Mazada CX50 - Car Dealers Near Me - Las Vegas, Nevada

I would never recommend this dealership. I called so many times trying to have my questions answered about my trade in and new financing. No one would all me back. I tried calling and texting my sales rep Dante about the EDRS paperwork so I could get my new registration tags. Completely ghosted! I had to cancel my own DMV registration with my old tags for the vehicle I traded in. I also have emailed the GM Stephen Beecher for help/assistance.. never heard back from him either. When I finally got someone on the phone a month later than my initial transaction and purchase they had informed me that my sales rep had my email address incorrect, so now I'm stuck paying the late fee to get my registration. Unacceptable and unprofessional! Also - this dealership bribes customers to leave 5 star reviews. We were offered 2 Target gift cards if we left them a 5 star review on Google and/or Yelp. I'm utterly disgusted with this dealership and how unprofessional they are. read more

Steve is a great guy. I am so happy with my Mazda & would be happy to send my siblings & family your way! would recommend! (They're not pushy like the typical dealerships can be). Go here! :-) read more

They try to charge me AWD service. My car is not AWD. If you are a woman you should be carful coming here they will try to scam you. read more

CardinaleWay Mazda - They try to charge me for AWD service. My car is not AWD. If you are Woman becarful they will prey on you And try to scam you. - Car Dealers Near Me - Las Vegas, Nevada

5 STAR SERVICE! Continually IMPRESSED with the professional yet highly personable demeanor & attitudes that seem to pour outta the team at Cardinale! JENNY in service is a STAR team member and should be recognized for her excellence in customer service! KUDOS to JENNY but also the other team members I have dealt with ( Maria & Nick ) THANK YOU! Here's to HUGE Hope! Amy Jo read more

Double check over all your paperwork. They get you in with a lower priced vehicle, than add aftermarket items to the vehicle than don't even install read more

CardinaleWay Mazda - Sales price w aftermarket add ons. - Car Dealers Near Me - Las Vegas, Nevada

Brandon and Ram took great care of me and I'm sure they'll do the same for you! This is my second Mazda from here and I never feel pressured and always leave happy. read more

I recently purchased vehicles from CardinaleWay Mazda Las Vegas as a long-time returning Mazda customer. Unfortunately, this was a disappointing experience. The transaction included significant aftermarket add-ons -- including ResistAll protection, wheel locks, and window tint -- adding up to thousands of dollars. The documentation fee was $999.50, which is approximately double what I paid in prior vehicle purchases. Starting negotiations with thousands of dollars in add-ons makes the process unnecessarily time-consuming and exhausting. As a customer who has owned and serviced multiple Mazdas over the years, I expected transparency, and straightforward pricing. That was not my experience this time, and I am left feeling frustrated and disappointed. Not walking away was my mistake -- but based on this experience, CardinaleWay Mazda Las Vegas has lost me as a customer for servicing my three Mazdas and for future purchases. "Trust takes years to build and seconds to break." read more

Rob C.Rob and Rambo were outstanding. Professional, knowledgeable, and genuinely easy to work with. They listened, answered questions clearly, and never pressured me. The process was smooth and efficient from start to finish. They clearly care about doing things right and treating customers with respect. I would absolutely recommend working with them and would gladly return in the future. and Rambo were outstanding. Professional, knowledgeable, and genuinely easy to work with. They listened, answered questions clearly, and never pressured me. The process was smooth and efficient from start to finish. They clearly care about doing things right and treating customers with respect. I would absolutely recommend working with them and would gladly return in the future. read more

amazing is right. & to the day march 6 2020. leased my 2020 madza cx5 from cardinale way madza. then in january refinanced to buy love my mazda still going strong with only 30 thousand miles plus. regular maintenance from cardinale way madza service department matthew havercamp. high profile service writer. great customer service professional courtesy and down to earth knowledgeable friendly great customer service time to celebrate my 6th year anniversary thanks cardinale way madza. matthew havercamp finally bre batista. talk to you soon salute blessings always read more

CardinaleWay Mazda - Car Dealers Near Me - Las Vegas, Nevada

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I cannot say enough good things about this location! After a rough start with other dealerships and sales people with pushy sales tactics, I had little energy and no excitement left in my tank. I was exhausted. I called this location and instantly felt a difference in the way the communication was going! During that phone call I spoke with Ana, Vlad and Isaac. They were all so helpful and instantly started researching options for me based on my criteria and monthly payments I wanted to be close to. I went in after many conversations over the phone and Ana went ABOVE AND BEYOND for me. She truly listened to what I needed, patiently let me drive different cars and answered all my questions. She didn't use any cringy sales tactics and made me feel so comfortable. Andrew helped me with the financing side of things and was so professional, friendly and organized. The following week I went to pick up some weather mats and Leo carried them to my car for me. He was so nice! I am so impressed with all the staff at this dealership. They have earned a loyal customer for life. OH and my Mazda CX5 is the most amazing car I have ever had or driven. It feels like high quality luxury and I get so excited every time I see it. Drives so smooth. The Mazda app is very user friendly and a neat touch. I am a Mazda girl for life now!! read more

CardinaleWay Mazda - Ana is AMAZING!! - Car Dealers Near Me - Las Vegas, Nevada

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Touching base post one year, my Mazda is fabulous and continued to receive great service! From being greeted by Bree, to working with Cory as my service advisor to the tech Kevin who did a great job servicing my vehicle today. I also recommend my salesman Christian, who is always awesome! Def highly recommend this location, everyone is professional and kind from being greeted in the service pull up area to speaking with staff inside and cashiers. Five stars, good show! read more

worst dealership ever they want me to pay for all kind of add ons. they claim they wash the car (recondiion) and that was $2000. they love bundling all kind of things on to the car for $25k car i had to pay $28k. tell them i will pay the advertised price at best or less. not whatever BS add on price. Deception and lies is this places specialization. read more

The best experience here at CardinaleWay Mazda. Ram has been helping me for the past 6 years this is my 3rd lease with him. Go see Ram!!

Do NOT shop here! They're SHYSTERS. I negotiated a price with them and agreed to meet at the dealership.With the check. Once I arrived with, check in hand and trade in car, they pulled a fast one on me and changed the price. This dealership is what gives car salesmen and car dealer finance managers the bad reputation they have. I'm reporting them to the state department of consumer affairs.That's how ugly this is. read more

What made the experience was hands down Ana M. First I reached out online and she contacted me. Asked me what I was looking for and even sent videos of the different SUVs they had. I made an appointment and she had a Starbucks drink ready for me when I came in. She was so incredibly knowledgeable about the car. It was one of the best test driving experience I've had. Since car shopping a few weeks ago, I've been to several dealerships and none can compare to her customer service. She was one of the reasons I decided to get the car. Yes I loved the car but the car buying experience was above and beyond. read more

Bought a car here on the 28th of October. It's a 2016 Subaru Forester for my daughter. The key got stuck in the ignition so I took it to the Subaru dealership. Upon further inspection there were a bunch of underlying engine problems. None of them which CardinaleWay will address. The car has been in the shop 3 weeks out of the time we have owned it, and the check engine light just came on again. Avoid this place despite the great reviews they have, read every bad review and see how they really do business. read more

CardinaleWay Mazda - Check engine. Right after it was in the shop for 2 weeks. - Car Dealers Near Me - Las Vegas, Nevada

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We purchased our 2024 Mazda CX30 here and continue to have it serviced here as well. Brad and Lindsay in service are awesome people! So nice to deal with! Service prices are fair and the process is always efficient and pleasant. The dealership overall is very clean and welcoming. I do not get the "bad car dealership vibe" here at all. I highly recommend Cardinale Way Mazda for all of your car purchase and service needs. read more

Our experience was phenomenal! From the moment we walked into the dealership, we were warmly greeted by a wonderful host who immediately acknowledged us, making my wife and I feel genuinely welcomed. She kindly asked how she could assist us, and we let her know we were interested in looking at a particular car. She invited us to sit while she found someone to help us, and during our wait, she remained attentive, have small talk, and even offered us beverages. Our sales agent, Beka, went above and beyond. He was extremely helpful, professional, and knowledgeable. From start to finish, Beka was incredibly patient and made the entire process smooth and stress-free. Ram from finance was also great to work with--straightforward, honest, and willing to meet us in the middle. The dealership is truly lucky to have such a fantastic team. They made our experience not just easy, but special. read more

We recently bought our second Mazda 3 from them. We have had Alex and Rob as our salespeople. They both were efficient and knowledgeable.When we had our first car, the sales center was great working with us and taking videos of the car.They also go an extra mile by having a Starbucks order ready for your appointment. The financial manager Rambot was a pleasure to work with. He too was efficient and explained what we were signing. When the time comes for a new purchase, they will be where we go first! read more

What the heck happened to this place? It was 5 stars last time I reviewed it. Today, we brought in my son's Mazda 3. It was broken into overnight, and he wanted to get the window fixed asap but also needed an oil change. The dealership gave us the run around about whether or not they could fix the window. And even when asked outright, they gave a vague answer. We opted for just the oil change once they disclosed it would cost $600 to fix the window. My son is a college student and would be better off going to Safelite for $100 window replacement. And unlike the Mazda dealership in Newark (CA), we frequent; they didn't wash and vacuum his car as a part of the service we paid for. The very least they could have done was vacuum the broken glass for safety, as a courtesy. Customer service is severely lacking here, and I can't wait to get the customer survey that they send and tell them that. read more

This review is mainly for the service department. O.M.G. this place is super chill compared to what I had to deal with at Toyota and Honda in the past! My appointment was scheduled an hour after opening, so I may have avoided the rush if there was one. An employee came out to greet me, noted some stuff on a clipboard and then I went inside to the waiting area. Nick was my service advisor who explained everything and said he would let me know when my car was done. Good things about the service department here: -Not overcrowded and less stressful. I hated taking my car in for service at Toyota because there were always so many people, no matter what day it was. -Looks like they only have four service advisors. I'm normally used to seeing like 20 names/desks and having to change service advisors every year. Hopefully, that won't happen here. -Shorter wait time overall. I remember having to wait at Toyota for 3 hours once just for an oil change because they were short staffed. It's annoying when you have no idea how long the service is going to take. So happy that I only waited an hour here! -Clean waiting area. Issues I had with the dealership overall: -I created an online account to schedule and keep track of my service appointments. Once I did that, I received NONSTOP spam calls, texts and emails about buying a new car. I replied to one of the texts stating that I had no interest in buying a new vehicle and explained that the purpose of me creating an account was for service appointments only. After that, I still received another call, email and text until it finally stopped. Sorry, but your sales people need to calm the F down! -For some reason, I was also included on emails to another customer regarding their interest in buying a vehicle. Thankfully, it stopped right after I replied saying that they had the wrong customer. Thank you to the service team for being awesome! read more

just bought my second vehicle here. the sales team, led by Tyler, understand when you are an experienced car buyer and don't play games to sell you a car. Rambo exhibited great customer care and I left happy, feeling positive and will continue to do business with them. read more

CardinaleWay Mazda - Car Dealers Near Me - Las Vegas, Nevada

Avoid this dealer....they will advertise one price online. They will add thousands of dollars of extra fees. Bait and switch! read more

Stay Away from This Dealership! Total Scam. They pressured me into signing the sales contract by saying, "If you buy today, we'll give you a $1,000 discount!" I noticed right away that the numbers didn't add up no matter how I calculated the interest rate they gave me. They didn't give me any of the paperwork I signed, saying "You'll receive it in the mail within two weeks; you can check everything then," and sent me home. I didn't even get the car until three days later -- and when I did, it already had issues. I'm convinced they fixed something quickly and tried to hide it before handing it over. The same problem has been happening ever since. When I took it to the service department, they gave me one ridiculous excuse after another. First, they said the battery was weak, which was causing the issue. I told them, "Didn't you say the car went through a 160-point inspection just last week? You didn't notice a weak battery then?" They immediately changed the story and said, "Oh, actually, it's because you left the headlights on auto." I said, "You just told me it was the battery!" Two weeks later, I still hadn't received any documents, so I went back to the dealership. Another employee there told me that Kevin, the guy who sold me the car, made a mistake and should have given me the papers right away. After keeping me waiting for a while, they finally brought the paperwork -- and guess what? They had added an extra $5,000 warranty package to my contract without my permission! I told them I never agreed to that -- in fact, I had specifically said I didn't want any extra warranties. They said, "Oh, but this extends your warranty to seven years." It sounded reasonable at first, so I said okay and went home. Later, when I reviewed the papers carefully, I discovered the warranty was only extended by one year, not seven! The next day, I went back and showed them the proof. They said, "We can cancel it if you want." I said, "Of course cancel it -- you told me it was seven years!" Then another salesperson came and told me to wait a few minutes. After waiting for half an hour, I asked the receptionist how much longer it would take. Suddenly, Francisco -- the guy who had originally told me the 7-year lie -- came out angrily and raised his voice, saying, "If you don't like it, you can leave. Either wait or go!" I've never experienced such unprofessional and disrespectful behavior in my life. After almost two months of back-and-forth, I finally got my money back -- but I deeply regret ever dealing with them. I've already stopped three friends from buying a car there, and I'll make sure to tell everyone I know: stay far away from this dealership! Also, that so-called $1,000 discount they promised? It never appeared anywhere in the paperwork. When I asked about it, they claimed the amount was "used up" by the multiple credit inquiries they made on my behalf. And one more thing -- on my first visit, Anna Marie told us not to buy a Kia because "their insurance rates are super high, around $600-$700 since they're easy to steal." Well, guess what? We bought a Kia anyway, and our insurance is only $200 a month! Another complete lie. This dealership is full of dishonesty, deception, and false promises from start to finish. And by the way, I have every single message and email to prove everything I've said here. read more

Best car buying experience yet! Shoutout my guy Vennie for making everything super easy. Was very patient, took us through all the options and was able to get the car I wanted. The customer service and presentation of everything was top tier. Love my new Mazda 3! read more

I purchased a new car from CardinaleWay Mazda and later found out they added $4000 over the agreed upon sale price of the car. The manager looked me in the eye and shook my hand to an agreed price of $37,000. They used an electronic system to sign everything and did not show me the price breakdown. They did not give me paper copies of the contract only a USB. I didn't realize the price difference until I got the email about the registration of the car referencing the sale price of $41,000. I immediately looked at the documents on the USB, and sure enough, they increased the agreed upon price by $4000! I called and emailed them (even their store manager) asking for an explanation/solution, in writing, and have received nothing. I realize that I'm ultimately responsible and signed the contract, but, really? This is just straight-up deceptive. Stay far away from this dealer. I will never return to this store and certainly never recommend them to anyone. read more

This was my very first time visiting a Mazda dealership, and unfortunately, it turned into one of the most disappointing car-shopping experiences I've ever had. When I arrived, I was greeted by Zack, who was professional, welcoming, and genuinely helpful. He took the time to show me several CX-90 models, explained the trims and options in detail, and asked all the right questions to put together a deal that could work for my family. Up to that point, I felt very positive and excited about the process. After about 35-45 minutes, another individual named Decker came in to "close" the deal, and that's where everything went downhill. Instead of walking me through the numbers, his approach was abrupt and hostile. He simply presented a very high down payment (Respectfully not going to disclose $$) and monthly number/s so unrealistic I could have leased a high spec BMW X7 for that price, and then sat back in silence, waiting for my response. My response was, absolutely NOT! And when I asked if this was a joke, he coldly replied, "These are the numbers we are looking at." I told him that not only were the numbers offensive, but his approach was as well. His answer? "That's the way I do business." What followed was nearly ten minutes of going back and forth with him, the longest ten minutes I can remember in any sales experience. He spoke to me rudely, without empathy, and even attempted to lecture me on sales after I mentioned that I work in sales myself. There was no apology, no explanation, and no effort to de-escalate the situation. By that point, I was so offended and disappointed that I asked for my keys back and left. To their credit, Zack and a few other team members apologized for how things were handled, but the damage had already been done. I want to be clear, I'm not criticizing the Mazda brand or even the dealership as a whole. This review is about one individual whose approach completely ruined what should have been an exciting moment for me and my growing family. I walked in happy and optimistic, ready to buy. I left upset, frustrated, and certain that I could never move forward with a deal that would forever remind me of this experience. Very, very unfortunate. read more

Amazing customer service! Alex was accommodating, met our needs and we left extremely happy. They know how to take care of their customers. Highly recommend!!! read more

Had a great experience with Daniel Beecher! We came after work on a Friday needing a new car. Daniel was thorough, thoughtful, and quick! Thank you so much! read more

Have you ever been edged by a dealership? Check this; We agreed on a deal, credit report completed, I rang a bell and cleaned my car. I was ready to go out and some guy comes back with more BS. I even said multiple times "before I ring the bill are you sure everything checked out?" "Please double-check!" and yet still they brought out a cake to celebrate. Got excited for nothing. 3 hours of my day wasted for only to get my credit report hit. I hate this and collectively you all suck. Learn how to do your job first before you do the job. No need to reply I said what I said. read more

CardinaleWay Mazda - Car that I almost bought. - Car Dealers Near Me - Las Vegas, Nevada

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