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    Honda West

    3.0 (997 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Honda West

    Auto wheel and tire repair

    Honda West Photos

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    Recommended Reviews - Honda West

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    Reviews With Photos

    Brittany C.

    I come here for service on my Honda and every time it takes so long and isn't done correctly. This last time they told us work was completed on our car and it was not. So we had to come back a second time to get it fixed. Such a time suck. Even with an appointment I've waited 5 hours for an oil change. They need a better system and way to regulate service appointments here. Not worth it and won't be back for the servicing department.

    Darian Y.

    I warned them I had bad credit and this is how much I could put down. The car I was looking for was $16,497 2013 Lexus GS350 with 100k miles. I even got a co sign, but they didn't want to put it under my name instead. Which won't even build my credit for that. So without the co-sign they were asking more than $6k down. So I declined. Thought Honda West would help, but nah. Got a call from Ariana Motors and I told them the same thing. They were able to help me and got me a 2017 Nissan Maxima with 72k miles with a price of $13,855 and I put $3k down. Less monthly payment. Car still looks brand new. No issues. Can't wait to re-finance after 6-7 months later. BIG THANKS TO ARIANA MOTORS! BIG NO TO HONDA WEST!

    Waiting area and free coffee bar
    M B.

    I purchased my car in June of 2024 and shortly after began bringing my daughter's Honda in for service. From the very beginning, Javi and Ty have been absolutely phenomenal. They've gone above and beyond to be helpful, accommodating, and incredibly responsive every time I've reached out. Whether it's routine maintenance or unexpected issues, I've always been able to get timely service with honest, clear feedback -- something that's hard to come by these days. Their level of professionalism, transparency, and genuine care for their customers is truly exceptional. It's rare to find this kind of customer service anymore, and I can't express how much I appreciate the time, attention, and respect Javi and Ty have consistently shown. Thank you both so much for making every visit a positive experience!

    Lobby. Vending machine.

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    3 months ago

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    Ask the Community - Honda West

    Review Highlights - Honda West

    I was extremely impressed by the respectful, honest, and easy buying process that Jilmar Esperanza provided!

    Mentioned in 30 reviews

    Read more highlights

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    I've lived in Summerlin for close to 2 decades. I've never thought twice to shop anywhere else. The…read moreradiator in my car cracked and one of the nice gentleman at the counter advised me, we decided the best approach would be to switch several parts out from the radiator, water pump, thermostat, even the resivor cap. Quite a sale right? It was recommended that purchased extra things including, a hose clamp vise and extra coolant and other things I might need. $800 dollars later, in walked away from Autozone prepared to complete this job. I was able to complete the job without using some of the coolant and the extra tools. Today I attempted to return an extra thermostat, and the hose clamp tool that I didn't use. Manger Chris L. L told that I used the item. Despite the fact that it was new, my hoses had been switched to 8mm Phillips head. There was no attempt or desire to help me or come to a compromise. I pleaded than clearly I purchased extra things with the confidence that I would return them should I not need them. I said; as a manager this feels like an exception opportunity, he said I needed the packaging. I pleaded again saying I spent over $800 with this project with the extra trips, all to Autozone. He condescendingly asked if I needed anything else. This town is full of auto parts stores. What a terrible way to lose a life long customer for $20. God bless you, Chris. I hope you make better decisions go forward when it comes to taking care of the customers who take care of you.

    Mr. Brake

    Mr. Brake

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    I brought my car in this morning to have the front brakes done, and I couldn't be more impressed…read morewith the entire experience. From start to finish, this shop exceeded my expectations in every way. First, the communication was excellent. Before any work began, they walked me through exactly what needed to be done, why it was necessary, and what it would cost -- no surprises, no upsells, just straight talk. It's rare to find a mechanic who takes the time to actually explain things clearly, and it made a huge difference in my confidence that I was in good hands. The pricing was completely fair and transparent. What I was quoted is what I paid, which sadly isn't always the case at auto shops. I felt respected as a customer, not taken advantage of. What really blew me away was how fast they worked. They finished my front brakes ahead of schedule, which meant I was back on the road sooner than expected -- a huge plus on a busy weekday morning. And the quality of the work speaks for itself; my brakes feel solid, responsive, and totally dialed in. Mark and his staff was friendly and welcoming the whole time, making what can be a stressful experience genuinely pleasant. This is the kind of shop that makes you feel like a valued customer rather than just another car to get through the door. I'll absolutely be back for future work and won't hesitate to send friends and family their way. If you're looking for a mechanic you can actually trust Mr Brake, look no further.

    They are fast and reliable Good customer service…read moreI'm always here for my brakes needs

    Honda West - car_dealers - Updated June 2026

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