I've only visited this office once and I was impressed with the staff and Dr Khera, he took his time explaining everything. I have another appointment this week, the Dr scheduled a ECO and will go over everything with me then. read more

Great experience! Dr. Karnick, my Cardiologist, wanted me to have some vascular screening done. Today, I had Ultrasound testing done of my Abdominal Aorta, legs, and Carotid arteries. I arrived on time and only waited 2 minutes to be called back for my tests. Christina did my first tests, and Savanah performed my Carotid artery Ultrasound. Both Christina and Savanah were Professional and efficient. I am a retired Registered Nurse, so I can judge medical competency fairly well. Both techs seemed experienced and capable. I have only been a patient of Dr. Karnick for a short time. But so far, I have been very impressed with the entire group. read more

If I could give this organization a -0 I would. It is more about their lack of customer service than my husband's Cardiologist; Dr Gupta whom my husband has a special relationship with. Customer Service is ZERO. You can't even get to speak with someone when you are trying to pay a bill! I just can't believe how these Dr's can tolerate such poor service because lack of service can adversely impact their ability to get and maintain patients. Service has continually deteriorated over the past 18 months ever since they got a "new" phone system. This phone systems pushes EVERY call to a voice messaging system. I don't care how many times you call or what day or time you call you will NEVER speak with a live person. This is totally unsatisfactory. Shame on you! read more

Husband HAD his first appointment today at 2:30 with Dr Mann, he checked in, paid copay and waited and waited and waited. Was told the Dr came in an hour late and there were still 3 people ahead of him at 3pm. Asked for a refund of copay, was told manager was with a patient. Will dispute charge and NOT going back. Avoid at all costs. Zero stars if I could. read more

The customer support is non-existent. If you actually had to speak to someone expect waits of 20-30 minutes. I have left numerous messages via portal and they never responded within the time period they state on their site read more

OMG. If you have cardiac issues, you can only expect them to get worse under the supervision of doctors at CVC. The doctors at CVC own this business and circulate among the half dozen offices in the Phoenix area. Based on my experience and from reading dozens of previous reviews, all the CVC offices are the next thing to a scam. They're mills for appointments and medical tests, which once conducted yield no results or treatment plan, only bills and invitations for more appointments and ever more expensive imaging. read more

This place and their doctors are a scam. They dont care about you, they only want your money. They canceled my appointment less than 24 hours in advance. I waited over a month for this appointment (which was supposed to be for the tests they very reluctantly agreed to). All because they procrastinated in getting it approved with my insurance. DO NOT COME HERE!!!! They are a waste of your time and money read more

I would NOT recommend mr. Gupta. He does not listen to the questions my wife and I were asking. He is very sarcastic. I have done everything he asked of me. I did all the tests he recommended to do for the past year. BASICALLY he failed on treating me. I now have 2 STENTS place in my heart. When my wife and I asked, Why wasn't this caught sooner. His answer was, I have given him options, and I don't have an answer. Bottom line is he does not like to be questioned. read more

Dr Patel literally made me so angry. Telling a patient that a diagnosis is a mythical diagnosis is very unprofessional. My primary diagnosed me with POTs. Dr Patel told me it's like fibromyalgia which is a mythical diagnosis when they don't know what else to diagnose you with. POTs is very much a diagnosis in which I'm struggling everyday because of. read more

Dr. Patel walked into the room and immediately told me I was too young to be in his office. Every single symptom I told him I was experiencing he had a reason for it. He never checked my oxygen levels or my blood pressure which was a concern I had. He told me because I'm young, a woman, and went through childbirth 3 years ago that my heart is strong and there's no reason for concern even though my symptoms began long before that. He didn't listen to any of my concerns he just had a comeback for everything I said. He scheduled my heart testing for weeks out instead of right away. He kept cutting me off and didn't give me time to think about what he had asked before he moved onto the next question. I waited in the waiting room for 1.2 hours and He didn't even talk to me for 15 minutes. read more

My father at the age of 88 was coaxed in to having a TAVR heart valve replacement in November 2023. Needless to say, the surgery was botched when the valve wall was torn forcing him to stay in ICU for 8 days. He then went into physical therapy for 3 weeks to learn how to breathe and walk properly due to non activity and being placed on a ventilator. When he was released, he was consistently out of breath and unable to regain his strength and balance. He died by falling in early March 2024. The arrogance of the doctor (whom I shall call Dr Man*) was predictable and insulting needless to say. In a nutshell, I find it hard to believe that my father was prodded into having such a risky procedure at the age of 88 only to expire within 4 months. Take this for what its worth.... read more

Very bad experience never go here from the STAFF TO OWNER . If the Ac wasn't out lights were out or "systems down for over 3 weeks tou are dealing with humans not toys. No compassion no care. Do not take any families nor friends to this company nor location. Worst experience ever read more

Something is seriously wrong with the way this office is run. Got a referral for my son to see them. First they claim no referral and will call us once referral received. After no call one week later...they claim their system is down. Will call us when it's up. Two weeks go by. No call. I call them. Supposedly computers are still down! Well at that point I lost it! And they then hung up on me. Guess what? It's been thirty days since referral done. Totally unacceptable that my son is not even able to get an appointment! I filed a grievance with Blue Cross Blue Shield. And asked PCP to give son another referral to someone else. Hopefully PCP will not refer any more patients here. We just wasted a whole month. A month can make a fixable problem unfixable! Medical ethics obviously skipped this office! read more

This place is, well, horrible. Dr. Gupta seems like a good enough doctor, but he is overwhelmed and preoccupied. Last appointment I had with him, he seemed distant and not interested. The front office staff needs to be replaced. They are not professional, rude, and just plain nasty at times. I would not recommend CVC Thunderbird. Find another cardiologist office, you'll be glad you did. read more

Been trying for months to get my INR strips. Had the company that provides them calling telling me that they cannot get cardiovascular consultants' cuminin clinic to return their calls and provide a script for my strips. This is a service I've been using for close to a decade. All of the sudden because somebody dropped the ball in their office and I need a new script and can't get it. I was told today that somebody would get back to me at the end of the month as they're only in the office supposedly once a month. When I told them that that was not acceptable because this has been going on for so long through no fault of my own, they hung up on me (Sarah). All I need is a prescription which I should never have needed to begin with if they had done their jobs properly. In the last month the company has called and left a message once and then faxed three more times once a week requests for this prescription...... I have more to add to this as my husband just called on my behalf and the lady who supposedly is in only once a month was the one who answered the phone. Mind you I only made my call a half an hour before his call. They are now sending out the script today and having a talk with Sarah. However none of this should have been an issue to begin with. Very disappointed and somewhat concerned about the quality of care I might receive going forward. read more

Unprofessional in every aspect. Appointments cancelled TWICE with absolutely NO notice and no apologies from the front desk staff, other than to say "that's not my department." Doctor is not professional and completely lacks in bedside manner. Have been trying to work with them for 8 weeks while pregnant, due to CARDIAC concerns and there still has been NO follow up or phone call of results or to schedule necessary testing. Do NOT use them if you need something done sooner rather than later. read more

I love this place. Dr. Vidali is super sweet and welcoming and went over my results with me so I could understand them fully. I recommend this place to anyone young or old!! read more

Update 2018: After an inpatient hospital stay I was worried when I heard my hospital doctor was at this practice since I had a bad experience with them a few years prior & with a different doctor. It really must depend on the cardiologist you use here because the one I have now rocks! read more

I went to my trusted CVC cardiologist. I needed a referral to an interventional csrdiologist for a Watchman implant. Between the referral time and my procedure, CVCfired their best most trusted doctors in a cost cutting measure. I barely saw Dr Krauthammer before the implant ant never after. They were to have called when a follow up was needed. I called 911 from home when things felt tettibly wrong. By the time the paramedics arrived, I was down. They revived me just long enough to get information. Then I coded a second time and because I had a cardiac tamponade from the Watchman procedure, there was no circulation for 18 minutes until the EDdoctor sucked the old blood from my pericardium. I was in a coma for almost 3 weeks and in the ICU for 5. I WAS VISITED FOR 45 SECONDS by some random CBC doc who had the nerve to charge my insurance for a complex visit! Krauthammer was on the ICU floor regularly and checked on me nNOT ONCE! I am not some random parient. I am a physician of over 40 years and know that this is not a group to ever use. read more

DR. POZEN is my Cardiologist. He's a great doctor. I've only been a patient for 6 months.

Dr. Damian is inconsiderate and unprofessional. Every time I have been in the office he has been an hour or more late. My first appointment I waited 4 hours to be seen. The staff was not very pleasant either. If you complain they make you feel like you did something wrong. I highly suggest you find a different doctor that will value your time as well as his time. If I could I'd give no star I would. read more

I would not recommend this place for anyone, I tried to call them, no body answered my phone in 45 min then I hung up. I called my doctor to refer me somewhere else, never this place again. read more

I do not have any other reason to visit this place other than to bring my mother here for all her appointments. I witness every time the incompetence and ineptness of the front office staff. The Doctors I've had contact with are very professional and caring. So many times elderly patients are dropped off for an appt that does not exists. Leaving them in a bind to reorder the transportation which left already. I've just witnessed another appt screw up of changing and dropping appointments. It would behoove the group which runs this place to purge the front office staff as well as the scheduler. read more

Cardio Consultants, and particularly Dr. Pozen, or extremely poor and patient care. I have been trying to coordinate with them to get a hold over medication for my mother that Dr. Pozen prescribed. She ran out of her medication and needed a little additional until her next appointment. The doctors office refuse to believe that she was out of the pills, and I was forced to administrate her medication without a vital prescription. How many times is a person supposed to call The doctors office to convey this information before action occurs? I called twice, in addition to contacting the pharmacy twice. Dr. Pozen and his office just don't care. Expect long periods on hold every time you attempt to call, they don't care. read more

Terrible service my doct is great but the front desk took 30 min to check me in, they only think of themselves have no concern for customer/ patient highly recommend go somewhere else read more

Worst place ever! I got double billed for a test and they refused to reverse the charges since another doctor decided to also look at my results. They "farm" out your file to other doctors in the office just so they can bill your insurance company and make you pay additional co-pays. Then, you have to pay yet another co-pay just to get your results. GO ANYWHERE ELSE BUT HERE... unless you are wealthy and don't care about over-paying even when you have insurance. So in the end, for one visit to the doctor and a test, I had to pay $120.00 in co-pays!! Where as it would have been $40 anywhere else. They also tell you its not their fault and blame it on your insurance company. This is not true! read more

I have been this doctor's group for several years. Prior to Dr. Pozun, I saw Dr. Kates, so have been a patient for at least 10 years. I have to say that the staff are some of the most difficult people I have ever worked with. Calling them on the phone to make an appointment or ask a question is difficult. I get push back, rude comments or they are just downright confrontational. I am finally switching-I can't stand dealing with them anymore. O.K. doctor but awful, AWFUL STAFF. God syndrome! Not sure if I saw awful staff enough...but really trying to get the point across. read more

I would give it 0 stars if I could. I've been dealing with these folks for just under a year now and they're grossly incompetent. My list of issues/incidents is too much to list here, but I can summarize by saying that only one encounter out of the dozens I've had with them has gone smoothly. They can barely handle making appointments. The docs are "so-so" as well, but the office staff is unbelievable. read more

My wife and I went see a doctor here for her heart and we came in at 8:45am today so she can fill paper work out, she got done in 15 minutes and gave it to the lady that gave to her to put in the computer, we literally sat in the waiting room for 1 hour and 15 minutes while the lady was texting and doing other stuff on her phone and not working like she is supposed to. It's really hard to find good people to run anything since they do into their damn phones and not doing there job. It took that lady 1 hour to put my wife's paper work in the computer and it should've taken 20 minutes the most. I don't care where you went to college at your a fucking idiot and I know I'm not the only one that thinks so cause there was a lot of us complaining about the front office staff. Listen to the people and get new front office staff since the others ones can't do their job right. In my time of waiting I watched 15 people walk in and get taken back real quick and leave while we were still sitting there I don't recommend this place to no one it's not worth sitting here anyways. read more