This place will rip you off! Two weeks ago I got my tires switched out with old tires. $120. Today…read moreI got new tires switched and they charged me $180! I asked about price difference, they said, " we never charged you only $120". I told him I had the receipt yet and he didn't want to hear it. Not to mention they have a young punk take your vehicle for a joy ride. Came back 15 minutes later. Just a warning consumers. I told the guy I was worried something was going to be stolen. My conscience is clear now.

Franklin Automotive and Restoration is an incredibly professional and highly respected automotive…read morerepair shop located in a very nice neighborhood. The owner Bruce is an old school gear head that has kept up with the trend of newer performance vehicle. Bruce has works on several of my performance vehicles from lifted Trucks, HP SUV's and BMW M cars. His staff of technicians are highly skilled, knowledgeable and courteous. Whatever your vehicle needs are from typical recommended maintenance requirements to High HP builds to include Drivetrains, Suspension, Exhaust and Brake systems. Ethical Service centers are a rare find and FA&R is definitely the diamond in the rough.

Bill's Auto Tech (and Bill himself) are the best. I've owned classic Corvettes for the past 25…read moreyears and have been taking them to Bill for much of that time. I live in Grafton, about 40 miles away from his shop, and gladly trailer my cars 45 minutes each way for the quality service he provides. I wish I'd found him earlier. His guys always get the job done, they know exactly what to do and they make sure it's done right. On multiple occasions they've gone the extra mile for a repair. For example, I went to pick up my 1985 Corvette once and one of the techs was just finishing up hosing out the radiator ducting of leaves that had accumulated--and the repair wasn't even related to that. Bill knows Corvettes inside and out and, despite always being busy, is willing to take the time to talk about an issue and convey what he knows and recommends. I live in fear that he'll retire one day soon--I'm not sure who I'll trust my Vettes with in the future were that to happen. Yelp! I'm begging you not to sideline this review as "not recommended." This is a legitimate review based on years of experience and numerous transactions with the reviewed company.

We had an issue with a bike hitch on the back of our car. The bolt got stuck and we couldn't remove…read moreit, and we were going on road trip the next week. We were recommended to Bill's by a friend. We were new customers and they fit us in even though they were busy. They got the hitch off for us no problem. Their customer service far exceeded our expectations, and their staff is very friendly and knowledgeable. We highly recommend them, and we expect to go back for service in the future.

Incredible shop with over and above service. We were visiting from out of town and had our…read morealternator light come on, which is a huge problem, and horrible timing. Called around everywhere and no one could help me, but finally called Mike's and within minutes confirmed they could get me in same day. The price was competitive, they fixed everything in one afternoon, and our van was in perfect condition again in time to take our family back home. We even got a warranty on the service, which I feel great about. Some of the nicest guys too. Thank you all for saving our day! Would highly recommend!

I'd been having recurring cylinder misfires for months. I'm no stranger to mechanical work and did…read moreeverything I could think of to resolve but needed another eye on it. We're 40+ mins away from the nearest BMW garage so I found Mike's Auto which is within 10 minutes. They specialize in import repair according to their site so I brought it in for a diagnostic. I just needed to know what they thought caused it and could probably do the repair myself. I'd already done turbos, O2 sensors, ECU, throttle body, Vanos, etc. The guys were very accommodating but communication was poor, I had to call for any updates or to find out they needed me to authorize a repair. Three weeks and $1800 later I pick up the car and don't even make it a mile before all the misfires come right back. This, despite their assurances that it was test driven multiple times. Right back I go. A week later I'm now told a catalytic converter was plugged and causing faulty readings for air/fuel mix, creating misfires. It made sense, the tech even sent me a video showing his gauge reading. He was confident. Cats were about the only thing I hadn't changed. They estimated 8-9 hours book rate so I took it home and installed some brand new cats myself (3 hours real time.) Car made it several miles this time before the same error messages appeared. So, the diagnosis was still incorrect. I won't be bringing it back. The guys tried hard but it's clear they don't possess any specific import knowledge or experience that will help me out. I've wasted $1800 to get back where I was a month ago, but with a pair of shiny new cats now. They're probably fine doing standard work like suspension or oil leaks but anything more complex seems beyond them.

I took my 1998 Dodge Dakota in for service, and they were great to work with. I will certainly use…read morethem again!

Original quote was $2300. Final cost was $980. Extremely honest and fair. Skip the dealers, I…read morewill!!

Always excellent service. Work always meets expectations. Would recommend Richlen for all…read moreservices.

The service here is quality. I value their service. They know their job very well. They do quality…read moreservice. If you need your car fixed this is the place to go to get honest true value for your money.

I've been here 4 times for estimates, only one time did it lead to a repair. Unlike too many body…read moreshops they weren't at all rude about the estimates. They don't get any money for that, it takes away from repair work that does pay, they know we have to get a couple, three, estimates. They come out in the middle or a little lower. The work they did was fine, that car was a beater so okay was good enough. Turn around time was a week as promised.

Use to be ext good service for a great price. I went recently and did not receive the same service…read moreI did a few years ago. They fixed stuff and broke other stuff and told me I was SOL. They also did a half ass job.

My winter car died right after I moved to Bay View in November. Is there anything more…read moreanxiety-provoking than needing your vehicle fixed in a totally strange town? Well, there is, of course, but still.... I knew zero people here, so I was glad to learn that O'Reilly Auto Parts recommends mechanics, which is how I found these good people. I embarrassed myself (story of my life) by letting them know I was pretty sure it was the starter when they found it was, actually, the battery. Out with the old, in with the new, price was what I expected. Gal (former teacher) I spoke with in the office was a delight! They have a happy customer who will be back when necessary.

I requested services for suspected suspension problems and brake replacement. This was a second…read moreopinion and the repairs they thought were needed were fewer and therefore cheaper than the first shop I went to for diagnostics. I love that they have the option to text instead of call and they send you a link with the estimated services so you can take a moment to think over your options with all of the details in front of you instead of scrambling to take notes. It was about a week before they could get my car in for an appointment and then a few days to make the repairs. When I went to pick my car up, I overheard the guy at the desk talking with an elderly woman about possible problems with her car. She hadn't set up an appointment yet, but they were kind enough to chat with her to give her an idea of their suspicions based on her description. Overall a great experience and I'll be back in the future.

Waited until the last day to get an emission test; they were prompt, courteous, were able to renew…read moreonsite, and put the sticker on for me. The young man who assisted me was very nice and efficient! I haven't received auto service here but will definitely use them for that in the future!

I had a flat on 108th and National, and I was in desperate need of a repair before I traveled to…read morethe Upper Peninsula later that afternoon. I called Hale Park Automotive and they were able to squeeze me in later that morning. The tire was repaired and the car was back out to me in less than 25 minutes. In addition, they have a solid collection of throwback prints of the Brewers hung on the walls of the front office. Great experience with Hale Park Automotive!