I don't recommend vita med on pita magana. The NP recommended to continue taking over the counter…read moremucinex, to follow up with PCP. Really, I paid for nothing!!! ​

Horrible experience got there at 9 am as if the take my insurance she tells me yes we do when doors…read moreopened to the clinic there on line system was down never could load my information to the system then I do it on paper turn in my information for the insurance she calls me at 1030 to tell me they don't except my insurance they could not verify it. When they are providers

Negative 50 is my rating on this group. They have a telephone answering service, although very…read moreprofessional voices, the service is worst than horrible! You are unable to speak to anyone at the clinic. It all goes through this answering service and they are the only ones that can speak to the healthcare team at the clinic. I attempted to contact them on two different occasions and both times, I literally held for over two hours just to find out that it was noon and they had stepped out to lunch. After holding for 2 hours!!!!! They promised they would get someone to call me back that same afternoon. Two weeks went by and not a single call from them. We felt like a hamster in a wheel...going absolutely no where. Don't be fooled. This is your typical company that is not out to care about your well being. They are all about the bottom line number and have no interest in your health or your wellness. A simple question to be asked for a 95 year old patient. They simply do not care! Then you show up and they leave you waiting for hours before they attend to you...95 year old patients should not be left hanging. It was bad, it was awful, it was intolerable. Too mechanical in my opinion. They need to start getting rid of their answering service that does nothing! Good Doctors are hard to find in Laredo. If you find one, don't let him go. "Hang on for dear life". To all, good luck, hope your experience is much better.

This organization runs test and doesn't give patients any update. Especially, If the patient needs…read moresomething to stop bleeding. They just tell you that they will call with test results. It been three days and no call. We have called several times, and the nurse practitioner doesn't call even after the operator assure that he got the message. this has become a business to fraud patients. The provider doesn't care about patients. Just bank account. If you go be ready to get no help. You can bleed to death and they don't care.

I have visited different clinics in the 956 area, and I gotta say that STAT Emergency Center has…read morebeen my favorite. Best reason is due to the customer service! Its rare that you find individuals that are thoughtful, compassionate and kind with a smile as they greet you. For STAT, they have Nicole De La Rosa! She's the first person you meet and her demeanor leaves the greatest impression! Then the nursing staff are so professional, making me feel like an extended family member. Thank you to all at STAT Emergency Center for all the care while I was in need of attention!! Keep up the awesomeness!! M.J. Herrera

From the owner: STAT Emergency Center is a licensed freestanding emergency room in Laredo that seeks to bring…read moreconcierge-level and quality emergency care to the local community. Patients will enjoy the ambiance of a luxurious waiting room, followed with an evaluation by an experienced emergency room physician within minutes of entry to our facility. STAT ER does it's testing and evaluations quickly, without the delays common to traditional, hospital-based emergency departments. STAT ER utilizes the full services of a standard emergency department, including computed tomography (CT scan), bedside emergency ultrasound, radiographs (x-rays), and a full clinical laboratory. Our patients will enjoy the comfort of an upscale medical environment, without the typical inconveniences that might be found in a hospital based setting. In addition to our in-house physicians, staffing will include registered nurses, radiology technicians, clinical technicians, and a medical director - all working together to provide high-quality, twenty-four hour emergency services in our emergency care center.

After waiting for 30 minutes or more ,I politely asked Zannette how long the wait time would it…read morestill be.Anyway to make a long story short.She is super rude and feel sorry for her co-workers that have to deal with her on a daily basis. I hope that other young worker with the red hair doesn't follow her foot steps.She seemed to be her little follower.wouldn't surprise me if zannette is the reason for all the bad reviews.Walking around office like we work for her, chewing gum like she was the doctor.Your just a desk clerk.Get over yourself

I have to say that at first I was thinking how bad the wait is, because it is, but we were very…read morehappy with all the staff. Nurse, xrays personnel and the family nurse practitioner Mr.Saucedo. It was a work injury and they did accept the insurance. Not sure if they accept other type of insurance.