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    Care4Aged Home Caregivers

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    8 years ago

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    Addus HomeCare

    Addus HomeCare

    1.0
    (2 reviews)

    I honestly feel that giving this company one star is giving them too much credit. They are…read moreextremely unprofessional and very unorganized. Not only did Megan and Tamyra Tillman both lie about trying to contact me but they were not helpful at all on trying to resolve any issues with me getting managed care for my loved one when we needed them the most. They gravely lack empathy and dropped the ball when it came to helping me get the help for my loved one. Tamyra didn't reply to emails, respond to Voice-mails or return calls. In fact, she placed me on hold for 90 minutes at the end of her workday then completely ignored my emails when I tried to follow up with her. I feel as though they took our personal information for nothing and I would never refer their services to anyone. This has been a horrible experience. They are clearly overwhelmed with their workload and aren't able to provide proper effort to assist their clients.

    Addus is a caregiving agency for disabled elderly people or other disabled people…read more As someone who went through their hiring process- One person is in charge of new hires and all of the paperwork. Understaffed, over booked and always hiring. Never go here to get a job. The 1 lady in charge of new hires is sloppy, slow and brain-addled. It took 3 weeks of sending, resending and resending the same paperwork via email to this lady because she keeps misplacing it? Not checking her spam folder? I have no idea. I went in for "orientation" and she handed me someone else's new hire paperwork to sign. She couldn't be bothered to read the name on the file? Then they send you to Oak Brook for fingerprinting. The lady who works there is sloppy, too. My fingerprints were rejected because she rushed through the process. I finally called after 3 weeks of waiting for Addus to get their stuff together and was like, "I am withdrawing my application". Two weeks later, the manager calls and asks if I'm ready to get a client. I told her that I told the other lady that I withdrew my application. She didn't even bother to tell the main manager that she lost an employee?! Also, if you don't have a car, you'll be put on a waiting list for clients. Total trash agency. Also, I was told during the self-led online training that they will call your client randomly and randomly visit your client's home. Also, if they are sick or there is a change in your client medically, they demand that you call them and tell them immediately. Have these people ever heard of HIPAA laws? Your first call is to your doctor or an ambulance- not to Addus!! They are NOT licensed medical professionals!! Don't do it!! As someone with an inside look to this place, I suggest you run away fast and go somewhere else! Super trashy, completely incompetent and you wonder why the workers are lazy and don't care? Because their employers don't care!

    BrightStar Care

    BrightStar Care

    3.5
    (16 reviews)

    I am very pleased with the professionalism of this agency and the fact that the staff for aunt's…read morecare team is led by a RN and the caregivers assigned to her case are CNA's. My aunt is 91 years old and has 24/7 care and the caregivers we've worked with have been wonderful. They are very attentive to my aunt's needs, helping with her physical therapy and respecting her independence to make decisions regarding her schedule, her meals and what she wants to eat. My aunt enjoys their company and we are both appreciative of the support she is receiving.

    I got hired and onboarded in April…read more Due to ownership changes, ADP payroll was inaccessible to new hires for 3 months. This meant you could not see your tax information or paycheck stubs for 3 whole months and the office staff refused to send copies of paycheck stubs. 7 clients in 3 months because some of them lied about their needs for a caregiver. Caregivers are not there to scrub toilets or put in IVs or catheters or to take vitals. We are not nurses or maids. I have dealt with a lot of verbal and emotional abuse from clients from this company. Family members screaming and cussing at me. I have dealt with inconsistent scheduling and promised full time work for consistent clients. The lady in charge of scheduling was inconsistent and unprofessional. She would miss emails from staff and clients and repeat harass call staff and clients. The ex owner and new owner would never write her up or take disciplinary action. Run, don't walk from this company.

    Athletico Physical Therapy - Garfield Ridge

    Athletico Physical Therapy - Garfield Ridge

    4.4
    (20 reviews)

    Roberto saved me from another steroid shot! Although we couldn't replicate the pain during the day…read moreas the excruciating pain was most intense at night and especially upon trying to get out of bed in the morning Roberto did some research during his off time and was able to find a therapy that worked. I will be forever grateful that I was able to get relief without another steroid shot and was able to cancel my appt with the orthopedic surgeon.

    The staff here is pretty good. They seemed to know what they were doing. What I don't care for is…read moreAthletico or the management. Say you have a 9am appointment. You get maybe a half hour of your appointment with your therapist. Then the therapist has his 9:30 appointment shows up. You get put on the back burner while he takes on the new one. So you'll be doing an exercise and you might be doing it wrong and no one says anything or you finish the required sets and have to get his attention. It's bothersome that there are other assistants there but they don't seem to know what exercise you're doing or the next exercise you should do so they can't help unless the main therapist tells them. And then the 10am appointment shows up. So now the therapist has 3 people he's working on. It's like the therapist is juggling what he was assigned and does the best he can but it's too much. So you pay full price but get 1/3 of the attention. It's nice they have free parking. I just wish they wouldn't load up the staff so you get the attention you pay for.

    Care4Aged Home Caregivers - personalcare - Updated June 2026

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