It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.

It's a no for me. Card style payment system, fine if you're going back…read more Added benefit my card got hacked on their vending machine, so I got to play with getting a new card at the bank. Dryers are not hot enough to dry in 1 cycle. Better and nicer spots in the area. Sorry I hate leaving such bad reviews but they need to do better.

This rating is for the Wheaton location. Much is great about the service, cleanliness, and payment…read moresystem, so I wish I could leave a more favorable review. However -- a big problem: We wash our clothes scent-free due to a family member's asthma and allergies. Put in a load of laundry, used our own unscented Tide Free & Gentle liquid detergent, and the load came out strongly scented. I don't know if this is due to a previous person's load leaving scented residue, or if the establishment "freshens" the washers with something scented. We use this laundromat for heavy loads, or if we have a problem with our home machine. Unfortunately, we won't be able to patronize this location again due to the residual fragrance left in our laundry. It will take weeks or re-washing and hanging outside to try to remove it. Prior to the new ownership, we never had this issue.

Alterations are fantastic. I had a long dress shortened about 7 inches, purchased at Walgreens a…read morelong time ago. Sometimes it's hard to hem inexpensive clothes, especially 7 inches shorter. The hem, stitching was perfect. No puckering, no pulling, hem was even, looks like I bought it that way. Then I took a top long in back to have the back update to same length as the front. It was perfect. Hem was even, no folds in the hem, perfect. A few weeks ago I finally took a really old jacket over 20 years old, that had also sat in my closet around an additional 10, thinking I could replace the cuffs myself. I couldn't believe how good the repair looks, like new! They didn't even measure my wrist, just followed the original sizing of the frayed tattered cuff. Just perfect. I recommend having all alterations done here.

Bought an old coat with a patch on it and wanted a new patch put on. Can't even see the old patch…read morestitching!! Turned out better than I'd expected. Highly recommend! Professional service and done quickly and for less than expected

The Washers and Dryer's were available when I arrived in the evening. The Place itself wash clean…read moreand the Bathroom were as well considering how busy the place was. I would tell someone else about this Location

Excellent and prompt service. It is a very convenient service which I highly recommend for people…read morewho are extremely busy.

I had a lot of blankets to wash, and came across Westfield. A young lady who works here was…read morekeeping it very clean,while also helping me. Every time I need to wash a lot of things, I've come across not enough washers. All their machines are front load triple load. $6.50. The dryers are $1.00 for one hour. The machines are in good shape. I needed to choose hot on 2 of the loads..both wash and dry. I've been places where they run out of hot water..not here. The dryers were truly hot as well. The plaza that it's in is a multi business plaza..so there's lots of traffic, but there's always parking close to the Laundromat.

Nasty. Filthy. Leaking machines and out of order machines. Not sure if the floor has been mopped at…read moreall this month or maybe even longer! Machines have grime and maybe even (probably) mold where you add the liquid detergent/ soap. It's overall disgusting. Only came here because of 24-7 hours and my regular place in the burbs closed early. I am taking my load elsewhere to dry and won't be returning. Not even meeting the minimum standards for sanitation.

I went to do laundry the washer stopped and said couldn't open so my clothes were stuck in there…read moreall night they have a number to call if something happens after 5 because they have no one working from 5pm-7am the man said someone would be there and nothing I waited until 11pm for someone and no one came but I have to say I did go back at 7am and the lady who was working was so nice and helpful she washed all my clothes for me and even took them out and put them in another washer and put soap and she was so sorry and just very helpful and even though I had a terrible experience with the place she is a great employee and resolved the problem with no hesitation so I'm giving her five stars not the owners or whom ever I talked to on the phone .

Very clean, and a lot of washers and dryers in different sizes. It is a bit more than some other…read morelaundromats, but I was in an out in about an hour. Super friendly and helpful staff. Definitely recommend.

This place is trash. Don't go here. They don't maintain their machines. The restroom doesnt even…read morehave soap or a way to dry your hands. If you call the owner at 630-674-0678, he proceeds to tell you how to shut his circuit breakers off to the broken machines, so it will unlock and you can take out your soaking wet clothes, he treats you unprofessionally, yelling at you. He says he's watching you on the cameras but he can't get off his @$$ to repair his machines. This is the first and only time I've been here. Go somewhere else. Now I have to pay to re-wash my clothes because their useless machines kept going for 2 hours until I had to shut off the electricity. The machine are so filthy, they actually left marks on my clothing as I took them out. Disgusting!!!

this place is a dump. half the doors are off the wash machines and dryers. the wash machines smell…read morelike mildew, floors and chairs are filthy and if you need to use the restroom my advice would be to hold it or go outside, it's complete filth. this business owner should be ashamed of themselves.