Very nice, greeted me at the door and immediately escorted me to a room. In and out in less than 30…read moreminutes. Super clean office too. I was impressed with the care and customer service.

I was pleased how quickly I got in to see the PA, Dr. Patti, how efficient and knowledgeable the…read moreentire staff was including the nurse assistant. I would definitely go back in a heartbeat.

Fast, efficient and caring…read more Thanks for the excellent care you gave my son. There was no wait, we were able to walk right in and get seen. Very thorough and competent staff.

Dr Talati & team are amazing! This ER Near Me is great for…read moreall ages - all staff have great bedside manner, attention to patient needs & they work quickly! The kids room is great too!

Incredible service. Very speedy as well. Everyone was very kind and understanding and helped, I…read morereally appreciated that everyone seems to really care for the patients. I didn't feel judged or like a burden like some places I have been to. I went in for what I thought was a sinus infection and they actually listened and ran tests and helped me get treatment. They then prescribed me with medications to help. I've never been to a more patient, empathetic urgent care. I highly recommend if anyone is needing the immediate care. Their hours are also amazing as I find it pretty difficult to find good places open past 5pm as well as open every single day, even the weekends. So that's a really nice perk as well.

Great service, quick scheduling online, once arrived and check in through the app I was to go into…read morethe urgent care. Staff members at the front desk were very quick to complete their part of check in and I was moved into a room where the MA took vitals ran test, very thorough with letting me know how long the test could take for results and when the Dr/np would be in. NP came in right before test results and she was great as well. I really appreciate their time especially since I was feeling really sick. I highly recommend!!

Had an open MRI that lasted 45 minutes. They started my imaging right on time and they were…read morefriendly, nice and made me feel secure when I had a mini panic attack because of a tight contraption that had to go over my face. They taught me how to remove it and let me practice getting it off. Once I knew I could take it off myself, the panicky feeling subsided. They also sent me a very easy to read report of my results. Will definitely choose them again.

Their scheduling was horrific. Excellent tone and tenor.....but incompetent…read more First off, the earliest date they could get me in was in 2 weeks. With the ortho follow up a full week later, it would be 3 weeks until I could learn if I needed surgery. All the while burning sick leave and vacation at work. So I called scheduling and tried to find an earlier date. The scheduler said they had a spot in Ft Worth today at 2:15. It was now 9:30 am, that office is at least a 2 hour drive, I said heck yeah sign me up! The scheduler said they would send me a text with the address and confirmation. I left just before noon....not wanting to be late and waste their time. BUT, i had not received the text. So I called the number while I was on my way 817-289-2002. Spoke to another very nice person. I let her know I had not received the confirmation text like they said I would, so I wanted to call and confirm the appointment and location....after all it was a 2 hour drive...... The scheduler was perplexed why I did not get the text but... joyously confirmed my appointment was good to go! She also let me know my part to pay was also $222. I said ok and kept driving. I arrived at 2:00 for the 2:15 appointment. Again, not wanting to waste anyone's time. I go into the office and let the clerk know Im there for my 2:15 appointment. I could tell she wasn't finding anything, so I added, its really at 2:30 but I came in early for the paperwork. The clerk said 'sir your appointment isn't for today because we have nobody here who can do it .' You had an appointment for the 27th and then the 21st, but it is not today. They know we don't have anyone here on Fridays to do the GAD.... She then says 'Are you sure you called the right place?' I showed her the number I called, and she looked perplexed....and said well thats our scheduling number.. I call the scheduler while Im standing there at the window. She once again confirms my appointment is for today..... but needs to check on things and puts me on hold. The phone rings right inside the window to the girls I was talking to...... Lots of Umhmmm, Umhmm....Uhmmm. Then girl number 2 says Did you call our scheduler.....I said yes Im on hold with here now......She then says OH she just called and asked us to reschedule you....... Can you come back monday????? What in the shit show is going on at this place? Talk about amateur hour. Nevermind I will have been driving 4-5 hours (Friday afternoon traffic leaving ft worth yay) I'm going elsewhere.......You guys can have it.

The absolute BEST care anywhere. They are responsive and caring: the way medicine used to be.read more

The care I received today was unacceptable. During my video conference with Ms. Hamilton, the…read moreprovider, she was rushed, dismissive, and came across as completely unconcerned. It was some of the worst service I've ever received from a medical professional. In contrast, Brittany, the nurse who came to my home, was fantastic. Despite experiencing technical difficulties with her equipment, she communicated clearly and made sure I understood everything she was doing. She was kind, compassionate, and did her best to make me comfortable. I was extremely frustrated when I learned that I wouldn't be able to receive actual treatment because the provider was not physically present. I requested to see another provider that same day, and they scheduled an appointment for between 3 and 5 PM. However, no one showed up, and I received no communication. After calling at 6 PM to ask for an update, I was told that no one was coming and that I would need to go to the emergency room. This is especially disappointing because insurance typically discourages ER visits, and I am in too much pain to get to a doctor's office or urgent care. That's the whole reason I chose this service. My previous experience was great, but this time, it was completely unsatisfactory--100% thumbs down.

We were on vacation from out of state and my wife was feeling poorly so we found these folks on…read moreYelp. The facility is world class. Spotless, new equipment, beautiful offices. The staff is amazing. Started with the receptionist who was able to work with our insurance and recommend a nearby pharmacy. Then the nurses and doctors were fantastic. Attended to my wife's needs and hopefully she will be on the mend soon. Service was fast, professional and a pleasure. Thanks to the great staff at CITRA!

I had to wait three days to get an appointment and I specifically needed a rapid result. I drove…read morehalf an hour to come to them because they offered rapid results. My appointment was at 3:15. Less than 10 minutes before they text me and tell me they are out of rapid tests. They have several hours to let me know they wouldn't have enough when it was time for my appointment. I could have chosen a place closer to home if all I was going to have to wait another three days for results. This is an obvious management lack of planning issue. These people are better off serving burgers or sweeping the streets. Avoid this place and ignore anything they may promise you.

These people are amazing! They're taking care of both small…read moreand big things! Their professionalism shows up every day! Thank u guys

I went to urgent care and saw Janice after having a virtual visit with my primary provider (I am…read moreout of state right now or I would have went in person to my provider) , where the provider suspected a staph infection and recommended antibiotics. When I got there, no one took my vitals -- no temperature, no weight, nothing. When I saw Janice in person, she completely ignored that information, barely looked at my skin, and insisted it was pityriasis rosea -- even though I explained that my boyfriend and my cats had the same spots. She brushed that off and told me it wasn't contagious, which made zero sense. I had to push back and practically fight just to get the prescription I needed. Once I finally got the medication, my skin started clearing up the next day -- proving my original provider was right. Janice was dismissive, defensive, and unwilling to listen. I wouldn't recommend her to anyone who wants to be taken seriously or actually heard. 0 stars if I could.

My husband had a lump on his throat that was very concerning. Dennis and Dr. Hall went over &…read morebeyond to assist him far beyond the one urgent care visit. He needed a specialized biopsy & when his ENT and our primary care doctor failed to find a hospital that could do this type of FNA biopsy, Dr. Hall did. He followed through with contacting us for 2 weeks until the procedure was finally scheduled and done. Staff was patient with all of our phone calls & treated him with the utmost care!! Highly recommend this facility!

Exceptional overall experience with Oakridge Urgent Care appointment to treat my cough, sore…read morethroat, ear & sinus congestion and pressure. Clean, safe and inviting environment & facilities. Everyone was very polite, professional, courteous, and easy to work with. Easy online appointment with short wait time. Dr / P.A. / APN Christina Tolar was very good at listening, explaining and answering any questions I might have, and very knowledgeable in her medical specialty field. It's very obvious she & Oakrlodge Urgent Care staff / team truly care about the well being of their patients. She had great bedside manner. Thanks to the exceptional treatment & service I received from P/A Tolar and Staff / Team, I will definitely recommend to family, friends, business colleagues & associates. Sincerely, Jon G.