Incredible service. Very speedy as well. Everyone was very kind and understanding and helped, I…read morereally appreciated that everyone seems to really care for the patients. I didn't feel judged or like a burden like some places I have been to. I went in for what I thought was a sinus infection and they actually listened and ran tests and helped me get treatment. They then prescribed me with medications to help. I've never been to a more patient, empathetic urgent care. I highly recommend if anyone is needing the immediate care. Their hours are also amazing as I find it pretty difficult to find good places open past 5pm as well as open every single day, even the weekends. So that's a really nice perk as well.

Great service, quick scheduling online, once arrived and check in through the app I was to go into…read morethe urgent care. Staff members at the front desk were very quick to complete their part of check in and I was moved into a room where the MA took vitals ran test, very thorough with letting me know how long the test could take for results and when the Dr/np would be in. NP came in right before test results and she was great as well. I really appreciate their time especially since I was feeling really sick. I highly recommend!!

Staff was very friendly, and very kind and gentle to my daughter who came in with a sprained ankle…read more All screens in the lobby and room showed age-appropriate things, which I really appreciated. We were heading home within an hour (we made one of the earliest appointments. That always gives me best results with wait times, haha!) Will definitely take my kids here next time we need an urgent care!

NP Ford was super knowledgeable and really great to work with. Great with our son and with us. We…read morewere seen at our appointment time which we made online on our way there. Definitely a good place for peds urgent care. Sooo...it turns out the quality can vary quite a bit depending on who you end up seeing, but overall the place is pretty good I would say. Second time in we didn't get NP Ford and were not quite as pleased but glad the place is there when you need it.

I went because I was having chest pains. Doctor and nurse was nice. However they gave me aspirin,…read moresaid they couldn't find anything wrong and billed my insurance for 13k. I was only there about an hour. My portion of the bill is $900. Many items on the bill are duplicates. And $2400 for something regarding Covid screening??? Unbelievable.

Stay very far away. Unethical practices here. I went in symptomatic and was told by Dr. K we could…read moredo the culture and comprehensive testing I preferred through urinalysis. He stated "I want to do what you want to repeatedly" Even my significant other heard him say it while waiting with me. Skip to days later, my results took more than the allotted time to be uploaded so I had to call. Once they finally uploaded them, I surely did NOT receive the comprehensive panel I was informed I would. I called and spoke to Octavious, and he mentioned they only do so if you give them specific information about exposure. He also said Dr.K would call back, never did. So WHY would the Dr agree to testing I asked of if he wasn't able to do so? Why would he not simply ask had I been exposed? Instead they charged my good insurance, and now I STILL have to go elsewhere. Stay away from this place.

My husband had a lump on his throat that was very concerning. Dennis and Dr. Hall went over &…read morebeyond to assist him far beyond the one urgent care visit. He needed a specialized biopsy & when his ENT and our primary care doctor failed to find a hospital that could do this type of FNA biopsy, Dr. Hall did. He followed through with contacting us for 2 weeks until the procedure was finally scheduled and done. Staff was patient with all of our phone calls & treated him with the utmost care!! Highly recommend this facility!

Exceptional overall experience with Oakridge Urgent Care appointment to treat my cough, sore…read morethroat, ear & sinus congestion and pressure. Clean, safe and inviting environment & facilities. Everyone was very polite, professional, courteous, and easy to work with. Easy online appointment with short wait time. Dr / P.A. / APN Christina Tolar was very good at listening, explaining and answering any questions I might have, and very knowledgeable in her medical specialty field. It's very obvious she & Oakrlodge Urgent Care staff / team truly care about the well being of their patients. She had great bedside manner. Thanks to the exceptional treatment & service I received from P/A Tolar and Staff / Team, I will definitely recommend to family, friends, business colleagues & associates. Sincerely, Jon G.

If you have a digestive issue, this is your place. Excellent care from Dr Hall and his entire…read moreteam! The place was clean and comfortable. From diagnosis to solution the care is top notch.

Good care but their business practices are crap. Overcharged. Pain in the ass to get them to…read morerefund the overcharge. Never sent a statement. Stay away unless you are dying.

We were on vacation from out of state and my wife was feeling poorly so we found these folks on…read moreYelp. The facility is world class. Spotless, new equipment, beautiful offices. The staff is amazing. Started with the receptionist who was able to work with our insurance and recommend a nearby pharmacy. Then the nurses and doctors were fantastic. Attended to my wife's needs and hopefully she will be on the mend soon. Service was fast, professional and a pleasure. Thanks to the great staff at CITRA!

I had to wait three days to get an appointment and I specifically needed a rapid result. I drove…read morehalf an hour to come to them because they offered rapid results. My appointment was at 3:15. Less than 10 minutes before they text me and tell me they are out of rapid tests. They have several hours to let me know they wouldn't have enough when it was time for my appointment. I could have chosen a place closer to home if all I was going to have to wait another three days for results. This is an obvious management lack of planning issue. These people are better off serving burgers or sweeping the streets. Avoid this place and ignore anything they may promise you.

That office is so helpful! My son and I have used it several times. The provider stayed late to…read morefill out a physician release form that allowed my son to participate in a wrestling tournament. We are so grateful to have him right up the road!

I live in Granbury, but the closest urgent care is Tricities. We've been to this location a few…read moretimes in the last year and had a good experience. Not so much this time. When my son developed a sudden cough on a Friday night, I checked the website to make sure Tricities had rapid Covid tests (it said they did, right on the landing page), and then drove 45 minutes to get him checked out. When I walked in, I was directed to a posted sign that said the office was out of rapid Covid tests. Okay, fine. Annoying that only people coming into the clinic would find that out, but I could take him somewhere else for that part. I said I would just get my son checked out to make sure nothing else was going on. Then I was informed that due to a "new policy", I needed prior authorization from our doctor to have him seen because of our HMO plan. The reason I brought him to urgent care is because it's the weekend and his doctor's office is closed. Thus, the "urgent" part. What's the point of an after-hours urgent facility if you need paperwork from your regular doctor to be seen there?! To top it all off, the receptionist was curt, unfeeling, and seemed almost triumphant that as she pointed out each new piece of information. Some suggestions: 1. If there aren't any rapid Covid tests, then that information should be posted on the website, perhaps on the landing page that claims there are rapid Covid tests. 2. A new policy that affects a large group, such as those with HMO insurance, should also be posted on the website. 3. A receptionist with a shred of friendliness sure would be a nice addition to the front desk. I can assure you we won't be back.

Fast, efficient and caring…read more Thanks for the excellent care you gave my son. There was no wait, we were able to walk right in and get seen. Very thorough and competent staff.

Dr Talati & team are amazing! This ER Near Me is great for…read moreall ages - all staff have great bedside manner, attention to patient needs & they work quickly! The kids room is great too!