lunch special here is a steal and feels very nice. i got the bistec encebollados - beef was thin and had a nice char but couldve used some seasoning and caramelized onions. i did ask for yellow rice and got white but not a huge deal. it also came with a chili-like bean soup and i got a morir sonando to drink which was pretty good. pretty busy during weekday lunchtime but tables are clean and server was doing a good job keeping up. read more

Caridad Williamsbridge - bistec encebollados - Latin American Near Me - BRONX, New York

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Le podría dar un 0 si pudiera, no por la comida, si no por el mal servicio al cliente. La señora que responde las llamadas es muy mal hablada. Llamé preguntado que tenían en el menú y luego pedí otra cosa y me habló demasiado mal, diciéndome que tenía que pedir eso desde un principio, cómo si yo no tuviera derecho a preguntar. Si ella no quiere hacer su trabajo, búsquense a otra persona ya que por ella perderán clientes. read more

Worst place to order delivery from. It took them 2.5 hours to deliver the food. We really wanted to cancel the order and they insisted that the delivery guy was near by after 3 different times we called. The food came cold and very dry. Not tasteful at all and really bad customer service!!! read more

Caridad Williamsbridge - Camaronfongo - Latin American Near Me - BRONX, New York

They have the best chicken sandwich. It's seasoned and made well. Typical Spanish cuisine all tasty and delicious. Staff is friendly in person and most days on the phone. They speak fast on the phone when taking orders. So it's best to know what you want to order before calling. Resturant is large inside with plenty of tables to accommodate families. They also have desserts, flan, cakes. I've never tried the desserts. Try it out and enjoy. read more

una crítica muy positivamente en contra del servicio de que ustedes tienen una comida pésima una arroz simplemente aplacado y muy mojado y un servicio al cliente muy pésimo uno llama y lo dejan a uno más por 10 minutos esperando de que le cogen el servicio y el servicio de entrega de que ustedes tienen en Delivery pésimo servicio te dejan esperando mínimo 2 horas y :45 minutos esperando esperando tu servicio la calidad de ustedes tienen como nombre es una calidad basuraEn hombre tuvo muy bien de calidad, Pero le faltó dos tres letras más cálidas basura. read more

Caridad Williamsbridge - Latin American Near Me - BRONX, New York

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I have ordered delivery 3 times now and have yet to be disappointed. I took off a star because it will definitely take more than 1 hour. My food always comes 90 min after and I'm under 15 min away. Fresh food and all was flavorful so I do not mind. My favorite things were the pork and the morir soñado drink. They send a good amount of food for the low price. They don't send 2 pieces of plantain as others. It will be like 10. My tip is to order through their site so the prices are bumped up like they r on Grubhub. This week, I ordered the NYC Restaurant Week special of fried snapper and shrimp with tostones and I was able to share it. I definitely want to try the tres golpes next. read more

They have some pretty good pork knuckles (translated for you gringos like me). The yellow rice is fluffy and the beans are seasoned only a touch so you can taste everything. The lunch specials are a reasonable deal. I like that at the top of their lunch specials menu it plainly says 'more $$ after 3 pm.' read more

Caridad Williamsbridge - a plate of food and a cup of coffee - Latin American Near Me - BRONX, New York

Worst Dominican spot I ever been to. Beside the rice,beans and maduros everything else was mediocre. Less than mediocre. Chicken was dry oxtail had no favor and was more on the cold side than warm or hot. Calamari was chewy and was served with mayo and cocktail sauce WTF. My Cuban sandwich was to oily. Its like they kept the fat from the pernil and dread the sandwich in. Way to much fat. Make me want to hit the gym after. And here I thought the Bronx had the best Dominican food. This place was definitely not one. read more

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One word: DELICIOUS!! Whether its dine in or take out, the service here is great. Someone always greets you with a smile and very eager to help. Food: AWESOME!! I always get the rice, with beans, sweet plantains, salad with chicken. Now let's discuss the portion, one serving can share for two people. The food is super fresh no matter what time of day. I really enjoy their salads, its simple fresh and just very basic. Would I go back? Well, its more like I'll continue to go whenever I'm in the mood for Spanish food. Would I recommend this place? Yup.. yes.. most definately! read more

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Don't get it twisted. This is the spot for all your Chicken needs. Run. Don't walk. Succulent chicken and amazing pork dishes. Really improved since last year which is why I'm giving it a 5 read more

I am a little surprised at the negative reviews as I have been coming here for years. Its always a great experience when we come to dinner. Ordered, fried fish filet, churrasco, white rice and beans, 1/2 rotisserie chicken, lemonade, morir soñando tostones and flan. I personally do not have any complaints, beans are always creamy and well seasoned, fish and steak always taste the same and I keep going back to the restaurant (meaning its delish to me). I do recommend this restaurant, I cant say that I have had any issues and Im always happy when I leave. read more

Avoid ordering delivery from this place if you plan on eating your food while it's still luke warm. On now 2 occassions I have received my food over 1 hour and 40 mins after ordering or not at all. To add insult to injury, the phone attendants are rude and unapologetic. I wouldn't mind waiting on my food if I was given an appropriate time frame and could plan on eating several hours after ordering. Instead, the attendants say 40-50 minutes standard regardless of how long the food would actually take to be delivered. I have unfortunately found out the hard way that this business could care less about customer service and delivery service. read more

Unfortunately, I couldn't give this restaurant a 0 out of 5 stars. Door dash is to blame aswell for this review. If either party are not going to respond to me, then my honest opinion and review are going to hurt where it matters. I hope people take the time to read this and not order from these guys ever again. Only through our bad and unfortunate experience, should they hopefully change their treatment of customers. Pandemic or not, you should never be un-professional to people. Now straight to what happened. It all started when I ordered food from this place using Door dash. The food came in later than the expected delivery time. When it finally did, the food was cold, didn't taste good at all, and in addition, I was missing two fully paid items. So, like a concern paying customer, I went ahead and called up the restaurant. Some guy worker picked up. I went ahead to explain the problem. For FIVE whole minutes he argues with me and tells me that the missing items weren't missing. This made me feel a certain way, like a liar and a lesser man. "Like I paid for these two items and they weren't in the bag", as I kept explaining to him. After the FIVE minutes, he then tells me sorry and that he was going to send me my items asap. An hour pass, nothing, two hour, nothing. At that very moment I was fed up( This was last night BTW)(April 30th, 2020). I then try to reach Door dash and couldn't get a hold with them, like at all. I had better customer service using Grub hub in the past, for they would actually call the restaurant up and do something about it. Door dash is a poor excuse for a food service app. I wouldn't recommend this app to anyone. Thanks for reading, be safe and don't ever order from these guys ever again. God bless! read more

I really wanted to give this place a good review but my experience with them is just very bad. I ordered delivery and was given an estimate as to what time I will get the food. It never came. I called the restaurant and spoke to a lady who said the food is on the way and if I can wait a few more minutes. I waited 45 minutes before calling them again and I was then informed my food is actually still in the restaurant. What happened? Now I have to wait another 30-40 minutes for them to deliver the food. So you mean the first time I called you, did you really bother to check my order? Maybe not. I guess the stars on this restaurant should've served as a warning not to order from them. But then I really try to support local businesses but they also need to step up and improve their service. I wanted to review the food but guess what, I still didn't get it. Note: I ordered at 2:30pm. It's now 5:30pm and still didn't get my food. Amazingly slow and bad service. read more

Great place to order if you are in the mood for completely charred empanadas. How on earth does a chef have the self respect to send out for delivery something that he wouldn't eat. This is unacceptable. Pedi empanadas no chicharron de empanadas. read more

Caridad Williamsbridge - Latin American Near Me - BRONX, New York

Earlier today we placed an order for delivery to our home and order was automatically processed through DoorDash giving us no alternate option. The delivery person made only ONE attempt to contact us via phone and did not leave a message or ring our bell to indicate that they were here. After speaking (via text because speaking on the phone is apparently overrated) with DoorDash, they tried to explain that the delivery person waited for "a long time" and a credit was offered. After a bit of back and forth, we finally received a "one time" refund back to our account. After speaking with DoorDash, we called Caridad directly and spoke with Jamel who was very kind in hearing us out and offered to resend our order (with payment of course and Not through DoorDash!!!) The food is ALWAYS amazing from here. Thank you Caridad!!! Don't let DoorDash ruin your good name! **** update ***** After an hour of speaking with Jamel our order was delivered. However, the delivery person for Caridad refused to bring the order upstairs to our apartment or meet us in the lobby! I had to walk outside and met him in at his car. On top of which, he appeared to be annoyed by the entire transaction. Due to this final interaction with one of their own workers, I have to give less stars. The food was great! But you are better off eating at the restaurant as opposed to having your food delivered. read more

This is the place to go if you're looking for some real spanish food, but dont be surprised if they cant understand english. It's always a plus to order your food in spanish. Check out the menu for translations read more

I was super excited to cater Christmas, they offered the best deal in the area. Unfortunately, you get what you pay for. The order was sent all wrong. The maduros and beef pastelitos never came. Instead I received double the order of cheese pastelitos and yuca. The pernil was drenched in what mush be lighter fluid because it was barely edible. In summary not worth the $300+ dollars. I work around the corner and will be sure to tell all of my friends. What an embarrassing dinner. My friends and family barely ate, it all went in the trash... read more

If I could give them negative 5 stars that would make this review 100% honest. All I Can Say Is HORRIBLE!!!!!!!! First and foremost the black bean rice I ordered was stale, hard and not edible. It tasted and looked as if was their window display which they put into a microwave and sent out. The 2 chicken were hard and dry as sand. The white rice must have been the last of the pot because it had more "concon" than fresh fluffy rice. The whole order was just a total and utter disaster!!!!!!!!! Literally the whole order went straight into the garbage. First and Last time I will ever order or eat from this place. What a shame to call yourself a Spanish restaurant!!!!!!! These people should shut down and look for other endeavors because cooking/running a restaurant is not there thing. read more

Pissed off I order this and they charge me $3.00 extra for the meat and a $3.50 meat surcharge the total came out to $41.95, $10.00 more completely false advertisement read more

Caridad Williamsbridge - Latin American Near Me - BRONX, New York

Simple and nice. Stick to the basics. Rice and beans with baked chicken or roast pork is really good, great prices as well read more

Caridad Williamsbridge - Pernil with rice and beans - Latin American Near Me - BRONX, New York

Great food, fast service delivery was on time, spoke with them on the phone and they were very courteous explaining the order details, I'll certainly eat from them again read more

The best food you will find in this restaurant, exellent service , The restaurant always very cleaned. I recommend it. read more

Caridad Williamsbridge - Latin American Near Me - BRONX, New York

NEVER AGAIN!!!! 1) I got a phone call from a guy mumbling into the phone. Finally I realized he was asking me for my delivery address. It's the address on Seamless including the cross street. Where is the confusion. I told him the address and cross street and then he hung up on me. 2) The delivery guy called me to let me know he was outside. Good for you. DELIVER THE FOOD LIKE EVERY OTHER RESTAURANT! Once I put on shoes and go outside it ceases to be delivery. If I wanted to leave the building I wouldn't have ordered food from a restaurant with a $20 delivery minimum and prepaid a 20% tip 3) My rotisserie chicken is DRYYYYYY Second and last experience with this place. read more

Great food server is good but long wait for takeout

Carne de res guisada IS THE BOMB!!!!!! This stew comes with potatoes and side of rice and beans. read more

The food here is good and I am a regular customer, however the service is horrible. When ordering in, food takes well over an hour to be delivered (I live only a few blocks away). About 50% of the time, or maybe a little more, my order is wrong. Getting it corrected means being yelled at by whoever answers the phone, getting no apology once they realize they actually did screw up, then waiting over an hour again to get it corrected. Eating in isn't much better. Orders come out wrong, take forever and the staff basically ignored you to chit chat with each other. When I'm craving spanish I come back, but I go knowing I'm going to have a lousy experience to get my food. Roasted chicken is delicious. So are the boneless chicken chunks, rice and red beans, maduros and tostones. I like the pernil, but a few times I've had it come really, really dry and tough. For breakfast I love the eggs and mangu. I wouldn't say not to try it, because you'll probably love the food, just don't be surprised if you have to get your order corrected, or get an attitude from the staff. Also, when ordering on their website, their are multiple incorrect prices or entries on the menu that they never bother to fix, so you're better off just calling them. read more

Food is good but customer service horrible. The rice sometimes taste a little burnt but other than that, it's pretty ok.

Good eats, baby. Damn cheap, too. Big, roomy place, busy as hell. Had tender, fresh chivo (goat), perfectly cooked, super sweet plantains, hearty bean soup, all for $6. Can't beat that with a stick. read more

It's more of a 2 1/2 stars. I would order again only if I had a craving. We ordered delivery through seamless. The delivery guy came on time and was polite. He even came to our door (most delivery won't in our building). We ordered "family special" chicken chunks which came with selection of rice (white), beans (red beans), salad (oil & vinegar dressing), sweet plantains, and 2L soda (ginger ale). Also came with garlic sauce. Plates, cups, utensils included. The food was flavorful but extremely SMALL! The container of chicken chunks was so small, my boyfriend actually got really mad about it! They were also stingy with the beans (more sauce than beans). Salad was fresh but nothing special, just lettuce with tomato slices (can't go wrong there). Sweet plantains were the best part. There was a lot of rice though. Just really ridiculous how much we paid for how little food we got especially in the Bronx. It was $28.90 (including the $5 tip). It can feed a family only if your family is 2 people. read more

The food is honestly soooo good! Top notch Dominican food and I can actually say that. Yes the service needs a little help but a lot of them try and that's what matters! read more

Ordered from here for our company lunch, food was bomb had pernil, rice, beans, chicken everything was fire. The maduros were out of this world, not greasy, not soggy, not over or under cooked, perfect texture and perfect bite size. I'm definitely visiting/ordering from this place again. Already penciled in my calendar for cinco de mayo. read more

My office gets Caridad for catering all the time and it is AMAZING! It's everyone's favorite lunch day when we order from here! Between the pernil (the garlic sauce is SO bomb) and the baked chicken (completely mouth watering) you just can't go wrong! The sides have just as much flavor as the entrees and our vegetarians love their mushroom dish as well! We've always found the staff to be so nice and friendly when they deliver. I would highly recommend this place and food to anyone! read more

Called in for a delivery, after waiting a hour, called back and was told the delivery person was on the way. Half hour later still no food, called again, was told yet again the food was on the way. Waited another 15 minutes and had to call to cancel the order, no apology or anything, just ok your order is cancelled and hung up. I will definitely not be ordering from here again.! read more

I've had Caridad a couple of times, most often catered for big events and it's always delicious! I love their rotisserie chicken, it's cooked to perfection and always hits the spot. Make sure to get the fried plantains too! read more

Warning people !!! Think twice before you eat here at Caridad 1436 Williamsbridge Road !!! On two separate visits I have been overcharged and if you don't check your receipt against what you ordered....you won't notice it until you get home or you check your bank app. 1st visit: I ordered a lunch special of Chicken Guisado $7.99 and water, my daughter ordered a SIDE dish of rice and beans, and a small order of salad and a Pepsi $5.95 plus $1.50 AFTER I got home I checked my Bank App. and Caridad charged me $30.00 !!! Plus they didn't give me a receipt ! So I have no proof to dispute it ! On the 2nd visit my daughter went with her friend and she ordered a SMALL Lettuce & Tomato salad with Avocado and they charged her for a LARGE salad and then told her that they served her a LARGE Salad so they weren't going to refund her the difference plus they charge you a COVID SURCHARGE of 10.00% read more

Food was good. Service was friendly, but way too slow for my preference. Having more than one or two waiters/servers would do wonders. Barely three stars...more like 2 1/2. All the same, I might go back and give it another shot. read more

The food is great but the service is horrible. The people here don't acknowledge you if you do not speak Spanish. They missed a whole meal I ordered and when I called back to complain they told me "go F your mother". So here's a fuck you right back.. IN ENGLISH! Not everyone speaks Spanish and you should be able to accommodate everyone. read more

We wanted to give this restaurant a chance. Bad decision. Although I speak Spanish and said hello as I walked in, we were ignored. Completely. I had to stand up and go to the counter to ask for what we wanted and was told someone would come to our table. When the waitress finally graced our table and took our order she came back with only my dish. The WORST ever. What restaraunt uses fake or canned garlic to make a dish with garlic. Disgusting. It tasted like plastic or metal. Eventually she brought my friend's dish. Which was ok. Basic. We were never asked if everything was ok, am I spoiled? I had to work to get her attention to get a desert, tres leches, also not good, and to get the bill. Rediculous. read more

The food is edible, but not great. There's not one single dish on the menu that has made my taste buds dance. When my family and I order, we usually order the Family Special. All family specials come with a small salad. On this particular night I ordered the usual and when my order arrived I noticed there wasn't any salad. I called the restaurant and the owner picked up. I explained how my order was missing the salad and he told me that the meal doesn't come with a salad. Now mind you, at this time I would order the same meal, once a week. That's 4 times a month for two years straight! Faithfully! I continued to explain to him that it DOES COME WITH THE SALAD, but he continued to deny that it did. Instead of him apologizing for the error, he made it seem like I was trying to get one over on him. To add insult to injury, the following week was a busy work week for me, so my husband had ordered the same meal and when it arrived there was a salad! Why? Because it comes included in the meal. This basically confirmed that I wasn't going crazy. The following day, I called and acted as a customer wanting to know what the family special included, guess what? It includes a salad! Now, for those who think I'm ranting about a salad, I'm not. Its the principle! And this unprofessional conduct coming from the owner.. Disgusting! El Bohio Restaurant on Westchester Square is 10x better than this place. read more